VTB has replaced the system for coordinating financial documents

2025: Completion of transition to Tessa

VTB has completed the transition to the Russian system for coordinating financial documents. Now thousands of bank employees perform over 9 million operations per month on the basis of the Russian ECM platform Tessa. The bank announced this on November 10, 2025.

This system retained the usual graphical and software interface and expanded the functionality, which allowed users and related services to continue working in the usual scenarios. Employees can quickly create and approve more than 30 types of documents: from advance reports and commissioning certificates to contractual accounting, powers of attorney and requests from government agencies.

The transition to the Russian platform has reduced the cost of storing and operating data by more than 50%. Users of the system were able to work with content three times more than the previous solution, - said Nikita Rybchenko, head of the technological development department of VTB's general bank systems.

To ensure security data , the system is connected to the bank's service services. This allows you to control access information to and prevent violations when working with banking and trade secrets.

By increasing the number of transactions and users by almost 10%, we were able to reduce the total cost of ownership, which made it possible to reduce the cost of a single transaction and achieve higher operational efficiency. It was important for our team that the new system not only worked, but really increased the efficiency of employees on a daily basis, "said Natalya Surova, head of VTB's financial department.

The reduction in maintenance and operation costs after the transition to this system allowed the bank to optimize IT costs and redistribute resources to the development of client services. The solution is based on Russian technologies and open source software.

2021: Tessa-based EDMS support

Support electronic document management systems based on the document management platform and business processes Tessa implemented in. Bank Extending the functionality of the above systems:

• Development of the archive management system - process refinement and integration with a unified content storage system and integration with the target CRM and target services for working with electronic documents
• Development of the system of administrative and economic activities
• Development of contract processing processes Acquiring
• Implementation of Escrow and L/C process
• Implementation of the process of automatic sending for recognition of documents within the framework of autocreating processes and storage of recognized details of documents, for subsequent processing robotic in a way
• Improvement of integration interactions with the Bank's systems

2020: Tessa-based EDMS support

From January to December 2019, the company Syntellect was engaged in support electronic document management systems on the basis of the document management platform and. business processes TESSA

Expanding the functionality of the system, namely:

• Development of the archive management system
• Development of the system of administrative and economic activities
• Integration with related banking systems
• Integration of data from the Bank's partners
• Automation of filling of printing plates for acquiring products
• Automatic typing of new types of RKO documents
• Finalization of the electronic archive for the organization of centralized storage of the dossier for letters of credit
• Services for the recognition of EP certificates, credit files, etc.
• Rework of system application modules
• And more.

2019: Tessa Development and Support

From January to December 2019, Sintellect implemented a project to develop and support the system based on the TESSA platform for VTB Bank.

• Rework of RKO processes
• Implementation of IFRS
• Rework of the complex of functional systems based on TESSA software
• Identification of payments from FSSP
• Finalization of the "Agreement of Contracts" unit
• Broadening integration with the Bank's internal systems
• Rework of TESSA to change DPCS as required Bank of Russia
• And other improvements

2018: Tessa Development and Support

From January to December 2018, Sintellect implemented a project to develop and support the system based on the TESSA platform for VTB Bank.

Project milestones:

• Improvements to TESSA platform solutions related to the merger of VTB24 and VTB banks
• Implementation of the technology for reuse of documents in electronic product dossiers
• TESSA Platform Problem Loans Migration Project
• Generalize and standardize Tessa settings for point-of-sale and operations employees
• Processing Non-Standard References
• Development of a solution for creation and processing of batch requests for Loans/Deposits/Guarantees (creation of many single requests from Excel), revision of directories
• Recognition of additional forms of documents within the process of processing RKO orders
• Switching to other FSSP formats SMEV3
• Problem Credit Reporting Block
• Development of Front Solutions for Tessa-UWC and Tessa-Acquiring
• Implementation of service document management based on TESSA
• Tessa-Equairing. Automatic registration of new contracts on the target scheme for VTB land acquiring, Batch processing (registration) of pyrolysis oil/terminal
• Tessa-Operdep. Credit dossier for pre-approved loans PACL JL/IP
• Tessa-Operdep. Rework of RKO processes in Tessa in terms of adjustment of operation weights depending on client attributes
• Tessa Improvements for Digital Office Project
• Tessa Help Request (for VIP Segment)
• Tesss-UWC, Revision due to changes in currency legislation, Automation of barrier tariff for currency transfers