Visa and Bartello launched a service for contactless ordering and settlement in restaurants with the help of assistants "Salute"

2021: Launch of contactless ordering and payment service in restaurants

November 30, 2021 Visa reported that together with the mobile service Bartello they launched a service for contactless ordering and payment in restaurants using. virtual assistants Salute from Sber Virtual assistants help in advance to make and pay orders mobile applications in Salyut and, SberBank Online as well as to leave tips. You can use the service in more than 100 cafes and restaurants. Moscow

The solution will significantly expand the list of cafes and restaurants where you can make and pay for an order quickly, safely and conveniently, without the help of a waiter and staff of the institution. To complete and pay for the order, you will need a smartphone and mobile applications SberBank Online or Salute, in which the user can interact with Salyut's assistants by choosing the most suitable character for himself: Sber, Joy or Athena.

In order to begin the order, it is enough to tell the assistants the phrase: "Salute, launch Bartello," then you need to name the right institution and place an order. Thanks to the capabilities of the Salute virtual assistants, the client can interact with the application in voice, or select options and enter information in the application interface manually if it is not convenient for him to speak.

In the application SberBank Online debit on Visa Sber cards passes automatically, holders of such cards do not need to save their data on the payment page. You can add another bank's Visa card as a payment method in the Salute application. During the first three months, when you pay for a food order with a Visa card, users of the service will receive 10% cashback in partner institutions. This cashback is automatically used to reduce the cost of the next service order.

According to Visa, 53% of entrepreneurs working in the restaurant and hotel business around the world consider contactless payments to be the most important area for investment. In partnership with SberDevices, we take another step in the development of payments and help Russian owners of cafes and restaurants expand the number of customers, accelerate their service and improve the safety of guests and staff. Using the capabilities of virtual assistants, visitors to institutions will be able to even more conveniently and quickly issue and pay orders, thank staff for servicing safely and with maximum time savings in even more institutions, "commented Yuri Topunov, head of the Visa products department in Russia.

We are glad that thanks to the partnership with SberDevices and Visa, we can not only make Bartello service more accessible to our users, but also bring new guests to institutions. We try to offer the best solutions available when using our service. This is a direct communication with guests, a marketing tool, and optimization of personnel costs, and an increase in turnover during a one-time landing, but the most important thing is precisely such partnership projects as this, which allow not only to draw people's attention to technologies, making them publicly available, but also to bring them to our institutions, "said Danila Nikolaev, General Director of Bartello.

Our task is to make Salyut's virtual assistants easier to do routine things. To teach assistants a new one, for example, to quickly and contactlessly make and pay for an order in a restaurant, external developers and companies can also - especially for this we created a SmartMarket platform. As of November 2021, it has already developed more than 90 applications for virtual assistants, and we are very glad that our partners, including Bartello and Visa, are implementing their interesting projects with us, "said Ivan Smirnov, head of SmartMarket, SberDevices.