Tensor

Tensor is a Russian IT company founded in 1996. The developer of the ecosystem for business is SBIS, EDO operator, federal certification center, fiscal data operator accredited by the Federal Tax Service.

By 2020, the company has 11 IT centers, where 6,000 employees work, 1000 of them are SBIS developers. Tensor has sales offices in all regions of Russia: the company has 95 branches and a partner network of more than 1,300 partners. As of August 2020, 3,500,000 customers use the SBIS service to develop the holding.

Performance indicators

2022: Revenue growth by 14.2% to RUB 10,899 million

At the end of 2022, Tensor's revenue increased by 14.2% to 10,899 million rubles. In the ranking "TAdviser100: The largest IT companies in Russia 2023," such an indicator allowed the company to take 47th place.

History

2024: Competition tightens. 1C and Tensor terminated the integration of their services

Tensor, the developer of the SBIS business system, announced in January 2024 that in December of the previous year 1C began blocking the installation of its personnel EDO extensions for cloud 1C:Fresh. Personnel EDO extension is a software module that allows you to sign personnel documents directly in the "1C" interface without switching between programs if the user uses both "1C" and "SBIS." Even earlier, according to Tensor, 1C banned its partners from selling any SBIS products. Read more here.

2022

DDoS-attacks

electronic document management Massive DDoS attacks hit Russian systems on September 1, 2022. Writes about this "" Kommersant with reference to the affected manufacturers of IT solutions, as well as to. Ministry of Industry and Trade

Our resources were attacked, "Tensor told the newspaper. - There were difficulties with entering the SBIS and working in the system itself, the company notified customers of failures.

Cyber ​ ​ attacks hit the electronic document management systems of the Russian Federation

A large developer of online services for accounting and business "SKB Kontur" faced an attack. A company spokesman said that hacker attacks on the websites of Russian IT companies periodically take place during the year, "and September 1 was no exception."

The Ministry of Industry and Trade stressed that calls for cyber attacks on Russian EDO services appeared in Ukrainian Telegram channels. The department noted that by September 1, 2022, operators are making every effort to minimize the impact of cyber attacks on trade participants.

The ministry also prepared an explanation about the possibility in the event of an emergency regime to carry out the circulation of products without electronic documents. However, after restoring the normal operation of the system, it will be necessary to submit documents again.

As the newspaper notes, the attacks occurred on the day the new stage of labeling of dairy products began. From September 1, 2022, all market participants must transfer information to the system through EDO, and the withdrawal of dairy products from circulation must be recorded through cash registers. As noted in one of the Ukrainian Telegram channels, one of the goals of the attack was "to prevent dairy products from entering store shelves."

The Center for the Development of Advanced Technologies (CRPT, labeling system operator) told Kommersant that, despite DDoS attacks on EDM services, shipments of labeled products continue in full.^[1]

Assistance of the Federal Tax Service in issuing qualified certificates of electronic signature

Operators E-DOCUMENT FLOW - companies, SKB Kontur"Tensor," "," "- and TaxcomKaluga Astral certification center FTS created a service for integration issuing qualified certificates of electronic signature of the Federal Tax Service. This was announced on March 16, 2022. SKB Kontur More. here

2021: Revenue growth by 32.7% to RUB 9,547 million

At the end of 2021, Tensor's revenue amounted to 9,547 million rubles, an increase of 32.7% compared to 2020, which allowed it to take 58th place in the ranking of TAdviser100: The largest IT companies in Russia 2022.

2020

Revenue - 7,192 million rubles

At the end of 2020, Tensor's revenue amounted to 7,192 million rubles.

Inclusion in the list of backbone enterprises

On June 26, 2020, an updated list of system-forming enterprises was released, which included the Tensor company, the developer of the SBIS.

As of June 26, more than 44% of Russian enterprises submit reports to the SBIS. Since the beginning of the year, more than 688 million documents have been sent and received through the Tensor EDO service.

2019:5 thousand Tensor employees work in SBIS

Tensor is an IT holding, developer of the SBIS system, as well as:

• electronic document management operator
• federal certification center
• certified EDI provider
• supplier and service center of cash registers
• fiscal data operator accredited by the Federal Tax Service

As of November 2019, 5 thousand Tensor employees work in SBIS. There are SBIS sales and service offices in all regions of Russia: the company has 90 branches and a partner network of more than 1,000 companies. More than 1,000 specialists work on SBIS in 11 IT centers. They are constantly developing SBIS: they add new services and optimize existing ones. As soon as another rule appears in reporting, accounting or trading, Tensor comes up with functionality for it in the SBIS and simplifies the work of customers.

2017: Inclusion in the register of the Federal Tax Service of Russia as an OFD

In 2017, Tensor was included in the register of the Federal Tax Service of Russia as a Fiscal Data Operator. In all regions, deliveries of online cash registers have been established and service centers accredited by cash register manufacturers have been organized.

2013:75 sales offices and 7 development centers opened

In 2013, all subjects of the Russian Federation were involved in the submission of reports. Tensor Group of Companies has 75 sales offices and 7 development centers.

2012: Conflict with the Moscow branch of the FIU

On November 1, 2012, it became known that the Moscow branch of the Pension Fund of Russia terminated the agreement with Tensor, on the basis of which Tensor acted as a certification center (CA) when sending documentation of legal entities on the payment of pension contributions. A notice of this appeared on the FIU website.

According to the entry on the website, starting from January 1, 2013, the FIU will not accept reports certified by the EDS key issued by the Tensor Company certification center.

According to market participants, Tensor, founded in Yaroslavl, along with SKB Kontur and Taxcom, is one of the "big three" domestic CTs. Tensor director Sergei Uvarov does not report the exact number of clients using the services of his company to send reports to the tax service and extra-budgetary funds, but says that we are talking about "tens of thousands" of insurers.

The severance of relations between the Moscow FIU and Tensor puts the company in a difficult situation: customers who use its services to send reporting prefer to acquire the possibility of delivering documents in a comprehensive manner to the Federal Tax Service and the Pension Fund, and therefore the refusal of one of the organizations from cooperation reduces the attractiveness of the service and when interacting with another.

According to the explanation on the website of the Security Council, "daughter" and technological partner "Tensor," the motive for breaking the contract with "Tensor" was to send to the FIU "several dozen reports through an authorized representative." Since "the PF branch in Moscow and the Moscow region adheres to the position that the work of the" authorizations "is unacceptable, and due to the fact that our company did not prevent this situation," the Pension Fund terminated the contract.

"If authorized representatives can submit paper reports to the Federal Tax Service and the Federal Tax Service for another company, then in the case of electronic documents, everything is more complicated," Tensor CEO Sergei Uvarov told CNews. - In the case of the Federal Tax Service there are no problems, everything is legally approved. The Pension Fund in 2010 added a clause on the authorized representative to the rules, but interpret its branches in different regions in different ways. "

The office in Moscow and the region believes that authorized representatives cannot submit reports, says Uvarov: "We do not connect subscribers in Moscow according to the" authorization "scheme, but the following situation occurred - the company from Tula (our subscriber), which opened the Moscow office, where such a scheme is considered normal, continued to work on it in Moscow. Moreover, the pension fund Moscow itself entered into written agreements with the authorized representative on the transfer of reporting in electronic form, on the basis of this document we transmitted reports, the Pension Fund normally accepted these documents, signing them with the authorized representative^[2].

According to Tensor, on average, 20% of all policyholders report to the PF according to this scheme, and in Adygea and Dagestan this share reaches 80%.

On October 8, 2012, according to Uvarov, the fund sent a letter to the company demanding to stop and even make such work technically impossible: "They gave time until October 15 (although we officially received the letter only on the 17th), we replied that the work through the representative under the" authorization "scheme was stopped, but it is impossible to make changes to the software right now. We did not receive any response until we were notified of the termination of the agreement on October 31, even though we had already implemented all the necessary changes to the software. " As a result, tens of thousands of Tensor customers were in limbo, says the general director of the company: "A small technical problem (for the whole country" authorization, "this is rather a norm, not a problem), caused an unexpectedly violent reaction from the Moscow Federal Fund, the situation looks at least strange. Who and why wants to block the work of our company in Moscow? Who benefits from it? "

Participants in the market for electronic digital signatures, with which CNews spoke, called the case of breaking the contract with Tensor on the basis of a single violation unprecedented.

Nevertheless, Tensor's competitor SKB Kontur told CNews that it does not use the services of authorized representatives in working with the FIU, since "" this is prohibited by order of the FIU Board of October 11, 2007 No. 190r. "

2011: Work in 81 regions of Russia

Since 1996, Tensor Group of Companies has been presenting comprehensive solutions for automation of production processes for small businesses and large enterprises, and is also a developer that software SSiS++ allows organizing electronic secure and legally significant document flow with various regulatory authorities.

As of 2011, the company's software allows organizing electronic secure and legally significant document flow with various regulatory authorities:

• Federal Tax Service,
• Pension Fund of the Russian Federation,
• Rostekhnadzor, etc.

Tensor LLC operates in 81 regions of Russia and is one of the three companies leading in the Russian electronic document management market.

2008: Start of Certification Center

In 2008, Tensor mastered Eastern Siberia. And in the fall, after receiving all the necessary certificates, the Tensor certification center starts.

2007: Coverage of the network of branches throughout the European part of Russia

In two years, Tensor has covered the entire European part of Russia with a network of branches, including the largest cities - St. Petersburg, Moscow and Yekaterinburg. The number of SBiS++ users throughout the country for 2007 exceeded 150,000. The number of employees reached 1000.

2005: The launch of the personnel agency "Quest"

In 2005, the word "Tensor" in the column "employer" was inscribed with the 500th employee. Personnel specialists "Tensor" decided that the moment had come to offer services for finding cool personnel to clients - the personnel agency "Quest" appeared.

2004: Opening of the first branch in Kostroma and audit firm "Quest"

In 2004, the first branch of Tensor was opened in. To Kostroma Due to the growing popularity of registration management systems, Tensor launches its own direction - financial consulting the audit company Quest.

2001: Opening of Trade Equipment Department

In 2001, Tensor began supplying trading equipment to customers, along with computer equipment. This is how the independent Department of Trade Equipment arose.

1999: Opening of the Virt Service Center

In 1999, the Tensor company began servicing equipment at a professional level - the Wirth service center appeared.

1996: Opening of the first sales office

In 1996, the first sales office of Tensor was opened in Yaroslavl.

Notes