Yandex.Tracker (Yandex Tracker)

White Paper: IT Project Management

Yandex.Tracker is a system for organizing work in the company: resource allocation and task control. According to the developers, almost any process - from developing an application to coordinating documents - in the Tracker can be made transparent and convenient for all participants.

2023: Start Page Appearance for Each User

On March 23, 2023 cloudy , the platform Yandex Cloud announced that it had updated the process and project management service at Yandex Tracker. Now it has even more opportunities for managing tasks and projects of organizations: boards dashboards have become "smarter," users have a start page, and the administrator can flexibly manage the access of all departments of the company at once. Updates are already available in the web version of the service mobile application Yandex and in Tracker for and. Android iOS

Each user in Yandex Tracker now has a start page that they can customize for themselves. For example, add the necessary widgets there - small cards where you can track task lists, statistics of their execution, leave notes. And administrators of the organization, in turn, will be able to leave important announcements for the entire team on the start pages.

Yandex Tracker has made it easier to manage the rights of individual user groups. The administrator can now configure Tracker access for the entire company department immediately if users are registered as a group in Yandex 360. Previously, you had to manually assign permissions to access, edit, or disconnect each individual user from the system.

In the new Yandex Tracker interface, task management on boards has become easier and more transparent. Now you can add tasks immediately in the "Board" tab and the planning area - the "Backlog" tab. In addition, it became possible to automatically delete and add tasks on boards. The updated type of boards are coming out of beta testing and are now available to all Yandex Tracker users. And on dashboards, it will become easier for users to control widgets - move or resize them.

The Gantt chart in Tracker, a tool for visualizing and managing the schedule, has also been updated. The service has improved the display settings for charts, and it is also possible to create a chart from the list of projects. In addition, you can now immediately see tasks from other projects that block the completion of the project. This will make it possible to predict risks and a possible shift in project deadlines.

In the mobile application of the service, you can now sort and group tasks by type, queue, performer or deadline. Also, to search for tasks, you can now use the filters that the user previously installed in the web version of the service.

Companies use Yandex Tracker in completely different processes: for software development, HR request processing, procurement automation, marketing process organization, support service and service work.

2022: More than 100 modifications and improvements based on user wishes

On April 21, 2022, the Yandex Cloud cloud platform introduced an update to the Yandex Tracker service, which includes more than 100 improvements and improvements based on user wishes. In this version of the service, the number of scenarios has been increased and additional tools for effective project management have appeared. You can combine the tasks of different departments of the company and track the dynamics of the teams in one place. The interface of the main pages of the service has also changed.

Project Management

To manage the company's business processes through Yandex Tracker, the service has a project - a set of tasks that are aimed at achieving a common result. Projects can range from creating a product or service to holding a conference and repairing in the office. Using projects, it is convenient to group the tasks of several teams working on a common goal. In each project, you can assign a person responsible, specify project implementation dates, current status, and link a Gantt chart to create a work schedule for tasks. All project participants will be able to track progress in real time.

Old interface

The redesign touches on the main sections of the Yandex Tracker. Navigation through the service has been updated, as well as task cards, creation pages and work with task lists. The user can connect the updated version of the interface using a direct link or in personal settings.

Updated Wiki interface

The Yandex Wiki service has also been updated, which companies can use as a knowledge base for their employees. Wiki can store, for example, project descriptions or work instructions, upload task lists from Yandex Tracker. The service has a UI with the ability to switch to a dark theme and create covers for page design, vertical navigation through sections. The Yandex Wiki interface can be connected through personal settings or via a link.

Dark theme

The Wiki user's personal section, where favorite pages and subscriptions are visible, has also been completely redesigned. All selected pages can be filtered, sorted, deleted.

Visivig

A built-in visual WYSIWYG editor has become available in Yandex Tracker and Yandex Wiki. Users can design text without knowledge of Markdown markup. Working with text becomes easier - you can format text, create lists and quotes through buttons, and not just through special syntax.

It has also become easier to use the Yandex Tracker-integrated constructor to create Yandex Forms. Users will be able to quickly create form templates for creating tasks within the service.

With Yandex Tracker, companies can automate business processes and make them transparent to all employees. In it, you can create tasks, assign performers and observers, write comments and work with documents. Yandex Tracker helps to analyze the performance and loading of commands, track the progress of their work, visualize data in the form of graphs and tables, create Agile boards. Using internal service automation tools, you can modify task parameters when conditions are met, send generic comments, and create template tasks.

Yandex has been developing the service on its own since 2012. For several years it has been used to organize the work of all divisions of the company. It was Yandex Tracker that allowed Yandex to organize a single working environment for all employees and combine the company's business processes in one tool.

In 2017, Yandex Tracker became available to users outside Yandex.

2021: Availability on Yandex.Cloud

Yandex Tracker becomes part of the Yandex.Cloud cloud platform. This was reported on March 1, 2021 by Yandex.Oblako. It is a universal service for teamwork, resource allocation and task control within the company. With it, you can organize any business process - from developing an application to managing purchases and agreeing contracts. As of March 1, Tracker is available on Yandex.Cloud. Customers who are already working with the cloud platform will be able to connect the service to their account and pay from a single payment account.

Yandex Tracker allows you to create tasks, appoint performers and observers in them, save the course of actions in the comments, work with documents. With the help of the service, you can analyze the performance and loading of the command, evaluate the progress of work on tasks, visualize data in the form of graphs and tables, and create agile boards. Automation tools in Tracker will save time on routine activities. For example, the service allows you to automatically change task parameters if the specified conditions are met, send typical comments and create new tasks according to a template.

Flexible configuration of task statuses and automation of routine actions in Tracker allow you to combine the work of company departments in one service and make processes transparent to all employees. It is this approach to creating a unified working environment that Yandex uses. Initially, the company developed a service to solve internal process management tasks.

By joining Tracker to Yandex.Cloud, company employees will be able to log into the service through Single Sign-On single sign-in technology. This allows customers who use enterprise user management systems, such as Active Directory, to simplify administration of employee access. Companies will be able to connect identity federation in the cloud and authenticate users through a corporate account.

Yandex.Cloud continues to expand the platform's business capabilities. Together with technology services for developing and hosting applications in the cloud, we see huge potential in the distribution of cloud tools for automating business processes. Yandex, in particular the Yandex.Cloud team, uses Tracker every day. We are pleased to provide the capabilities of the service as part of our cloud platform, taking into account the needs of current users and the market as a whole, - commented Alexey Bashkeev, head of the Yandex.Cloud platform.

Yandex has been developing Yandex Tracker since 2012 and with its help organizes the work of the group's companies. The service has been available to external organizations since November 2017. As of March 2021, more than 500 companies are using it.

2019: Inclusion in the Register of Domestic Software

On June 21, 2019, the company Yandex announced that register of domestic software Yandex.Tracker was included - a service for organizing the work of the team - and. database management system ClickHouse These products will now take precedence when selected. software for state-owned companies Previously, Box was included in the register Yandex.Browser. SpeechKit

State-owned companies primarily use the software that is in the register of Russian software. Therefore, until now they have not used the Tracker or ClickHouse, although there is a need for such tools. We applied for inclusion in the register, confirmed that our solutions meet all the requirements, and now we can offer it to state-owned companies, - said Leonid Savkov, commercial director of Yandex.

Yandex.Tracker allows you to set tasks and monitor their implementation. Each employee sees a list of their own to-do and deadlines, so nothing is lost. To make it easier for people to navigate tasks, there are filters on the service - for example, in terms of the importance of tasks. The service also allows you to take into account the workload, time spent and monitor the statistics of work on projects. The tracker is available in the web version and apps for iOS and Android.

ClickHouse is provided free of charge, and Yandex.Tracker - with monthly payment. The tariff depends on the number of users, the first month you can work with the service for free.