1C Market: Dynamics and Drivers

2025

Estimates of the Russian market for 1C systems. Dynamics. Key trends

Estimates of the volume of the 1C solutions market in Russia vary significantly.

The most conservative estimate is 80 billion rubles, taking into account revenues from licenses, implementations, technical support, improvements and outsourcing. Other experts call the figure 150 billion rubles, of which 30-40 billion are the income of partners and franchisees, and the remaining part is from the vendor and captive companies. The third group of experts estimates the market at 150-250 billion rubles, explaining the wide range of many distribution channels through 8,000 partners.

The volume of the 1C market is difficult to estimate at any amount, since it includes the revenue of the 1C vendor himself, a large number of 1C franchisee partners, as well as dealers and integrators. The difficulty in evaluating is due to the fact that for many companies the business associated with 1C is not the main one, - explains Alexander Naumtsev, CEO of BIA Technologies.

It is difficult to name the exact volume of the entire Russian market for 1C solutions: the ecosystem is huge, includes corporate implementations, industry solutions, the public sector, educational products and SMB. We work mainly in the industry segment. Here the market is estimated at tens of billions of rubles, but with a noticeable slowdown in growth in 2025. The cost of financing remains high, and this forces enterprises to revise investment plans and adjust budgets for automation in general and for business applications in particular, - adds Dmitry Korol, Commercial Director of PROF-IT GROUP.

Market dynamics in 2025 are characterized by conflicting trends. However, most experts note a slowdown in growth after a period of intensive development. The wave of import substitution in 2022 has already been completed, which led to a decrease in demand for integrator services.

Over the past year, there has clearly been a slowdown in market growth associated with changes in the economy as a whole - despite the fact that officially 1C does not disclose data on the distribution of sales shares of its solutions, - said Samat Alishev, leading project manager of 1C at ICL Services.

In 2025, market dynamics were multidirectional: some customers have already overcome the peak of import substitution, which began in 2022, and reduced their needs for integrator services. Some companies only in 2025 came to the decision to change outdated accounting systems, such as UPP. Thus, starting from February 2025, a certain number of underutilized commands from integrators periodically formed on the market. In general, the 1C systems market is growing steadily by 15-20%, "says Vladimir Kotov, head of the 1C Division of SoftBalance.

At the same time, some companies are just beginning to replace outdated systems such as AMR. High loan rates force large customers to revise their investment plans and cut budgets for automation, which is especially noticeable in industry. A positive signal was the revival of demand in the fourth quarter of 2025, which causes cautious optimism.

According to our estimates, the market for solutions on the 1C platform continues to show stable growth - about 30% per year. The main factor supporting such dynamics in the large corporate segment remains the strengthening of the requirements of legislation in the field of import substitution of ERP and other critical systems, which stimulates enterprises to switch to domestic platforms, - said Vladimir Bibanov, General Director and partner of 1C PRO Consulting.

The market is moving to the stage of redistributing influence among IT companies providing implementation and support services. Competition is intensifying between leading domestic suppliers - 1C, Turbo ERP, Galaxy and others. Small players who began producing solutions for automation of production in 2022-2024 begin to leave the market, as large customers prefer platform solutions that domestic developers have adapted to local needs for decades.

Against the background of the economic situation, the system-forming enterprises that occupy the lion's market share are extremely attentive and careful about budgets and investments in IT, so competition among 1C partners will intensify, - comments Olga Semenskaya, Director of 1C Department, Deputy General Director of KORUS Consulting Group of Companies.

The structure of product demand reflects both the needs for basic accounting automation and the requests for deeper digitalization of production and management processes in large corporations.

Among the product line, corporate accounting systems are leading: "1C:ERP Enterprise Management," "1C: Holding Management" and their combination "1C:ERP. Holding Management. " These products are the most popular, which is confirmed by the demand for specialists in their implementation.

The second major block is the regulatory accounting systems: "1C: Payroll and HR Management," "1C: Accounting" (the most massive product) and "1C: Document Flow." They are used by companies of various sizes and industries.

The industry is growing interest in application solutions such as "1C: MRO," "1C: UAT ," "1C: WMS," "1C: KA," as well as in migration projects with "1C: Manufacturing Enterprise Management." Large industrial companies are also showing interest in comprehensive end-to-end automation projects that combine several circuits into a single architecture.

Key trends

The 1C solutions market continues to evolve, demonstrating several key trends associated with adapting to new challenges and requirements. One of the most significant is the evolution of approaches to implementing and accompanying solutions. The transition from one-time implementations to more stable and longer-term customer relationships confirms the strengthening of the service model. An important element here is long-term support, high SLAs and the implementation of DevOps approaches. Customers prefer to solve problems through ongoing support, which requires greater flexibility and efficiency from contractors.

Large-scale implementations give way to point upgrades such as automation of procurement, warehouse logistics, settlements and integrations.

After the departure of foreign vendors, the systematic transition of companies to the 1C platform continues, and this process is most actively underway in the public sector and among large corporations.

Implementation of "1C:ERP"

The process of introducing the flagship product "1C:ERP" has slowed down. The stability of indicators is ensured mainly by migrations from outdated systems. New projects are delayed or reduced, indicating market saturation and business caution.

Both large and medium-sized companies are showing interest in modern ERP systems. At the same time, the most important requirements for the Enterprise segment are the scalability of the solution and its flexible integration into the IT landscape.

Increase in internal expertise among customers

Large companies form their own 1C teams and translate external tasks into an outstaff model, reducing dependence on contractors.

Increasing complexity of projects

Projects become more complex both organizationally and functionally. Teams working with SAP and other Western systems are entering the market. Design techniques and team composition were adapted for implementations with many interrelated conditions. The confidence of large companies in the Russian platform is growing, and even those who did not participate in the first stage of import substitution are beginning to switch to Russian solutions. Migrations with SAP require a lot of effort, since there are no direct analogues in the 1C line, but such projects are usually completed within five to seven years. Basically, such projects are implemented by large enterprises and are technically complex and expensive.

Industry Solutions Development

The 1C market continues to specialize in industries. The company's partners have developed 268 industry solutions that help solve specific problems and shorten implementation times.

To date, 1C has formed a line of operational automation products for customers of various sizes - from individual entrepreneurs to a large holding. In this line, the set of products will not change, but they are all gradually developing. In parallel with the main line, there are a large number of industry solutions that are developed by partners independently, or together with 1C. The task of industry solutions is to facilitate automation as much as possible for customers from specific industries, taking into account their business specifics, - said Vladimir Malakh, managing partner of FTO.

In the industrial sector, we see an increase in demand for solutions that help production enterprises in implementing programs that increase the efficiency of inter-tech cooperation, traceability in production and attention to product quality management. There is also a stable demand for regulatory accounting solutions. The main trend in industry is consistency. Enterprises are no longer limited to the automation of individual sites. They need a single management loop, where ERP, MES, QMS, MRO and logistics work in conjunction, "says Dmitry Korol, Commercial Director of PROF-IT GROUP.

Products for different business segments

1C offers business solutions of all sizes. For small businesses, the SaaS product "1C: Fresh" is developing, serving tens of thousands of customers. In other segments, the demand for solutions for BI analytics ("1C: Analytics"), personnel document management ("1C: Employee's Office"), corporate document management ("1C: Document Management"), as well as for data management and integration ("1C: MDM," "1C: Data Bus") is growing. 1C is also expanding its partner programs and integration with banking services.

Artificial Intelligence and Machine Learning

AI and machine learning are beginning to be introduced into the 1C ecosystem, but are in the early stages of development. Tools for document recognition, sales forecasting, and purchasing planning are already being used. AI agents process data, and a secure MCP infrastructure is used to work. Chatbots, predictive analytics and recognition services are becoming popular.

An active development of various AI agents created by partner companies specifically for work in the 1C ecosystem is becoming a noticeable trend. The most successful cases are related to solving local problems, such as normalizing data or recognizing and analyzing specific documents, for example, invoices. Our company also introduced its own product on the market - an AI assistant that allows you to communicate with 1C in a natural language and conduct intelligent search by files in the company's electronic archive, - comments Vladimir Bibanov, General Director and partner of 1C PRO Consulting.

Manufacturing Solutions and Mobile Applications

There is a growing demand for specialized manufacturing solutions, including MES systems ("1C: MES"), mobile operator applications and IIoT technologies that allow smart devices to communicate with control systems.

The product "1C: Enterprise. Element" allows you to develop your own applications, including mobile ones, without involving narrow specialists.

According to our estimates, already about 40% of users operate 1C mobile applications, mainly in retail, logistics and production processes. The 1C market is evolving toward intelligent, flexible, and integrated solutions that meet business and regulatory demands. At the same time, the success of the implementation and operation of 1C solutions largely depends on the company's investment in training, readiness for innovation and flexible adaptation to changing market conditions, - said Anastasia Samokhvalova, director for the implementation of platform software solutions. Axenix

Growth drivers

Import substitution and regulator pressure

Experts unanimously call import substitution the key incentive for market development, and the emphasis is on the coercive nature of this process. The departure of Western vendors has created a vacuum that Russian solutions fill, and pressure states on state-owned companies and the regulator to banks accelerate migration.

The localization of subsidiaries of foreign business with separation from parent ERP systems strengthens this trend, which will continue for at least five years. The state continues to support the transition through grants from the Ministry of Industry and Trade and Ministry of Digital Development, programs for defense industry enterprises, and the upcoming bill on working fines will additionally spur critical infrastructure to the introduction of domestic software.

The number of import substitution and migration projects from Western ERPs is growing - demand is becoming more structured and long-term, there is a successful experience of projects in various industries, which helps to make decisions on the transition and reduce the risks of failure, - said Dmitry Korol, Commercial Director of PROF-IT GROUP.

One of the powerful drivers of the growth of the 1C solutions market is the projects of comprehensive import substitution of foreign software. Within the framework of complex topics, the advantages and limitations of continuous coverage of business tasks with 1C solutions or the choice of best-in-class solutions are being worked out. The objective advantage of 1C is the ability to close most business tasks with its solutions, "says Evgeny Antropov, director of the IBS master data management department.

The key drivers are state support for developers and tightening regulatory requirements for enterprises (requirements for data storage in the Russian Federation, inclusion in the register of domestic software), the demand for integration with other systems, including industrial ones, - adds Anastasia Samokhvalova, director for the implementation of platform software solutions Axenix.

Technological maturity of 1C solutions

The technological maturity of 1C solutions allows them to compete with foreign counterparts. The platform covers the overwhelming share of the Russian market in terms of the number of automated jobs, and active industry adaptation for mechanical engineering, food industry, chemistry, mining and metallurgical complex increases the attractiveness of products.

1C strives for an ecosystem, developing related areas - from analytics and document management to project management and PLM, buys players with ready-made solutions and provides native integration into the overall landscape of the enterprise.

Demand Donor Economic Industries

Dynamically developing industries - food production, agricultural sector, retail - generate a steady demand for automation. Online retail is consolidated through mergers and the launch of new directions, which requires investments in IT to unify accounting systems, logistics and client services into a single circuit.

At the same time, the general economic situation leads to caution in industries that are not growing, and a reduction in IT budgets in large strategic enterprises. Accordingly, the volume of implementations in these segments is either decreasing or, at least, does not demonstrate growth, - comments Olga Semenskaya, Director of the 1C Department, Deputy General Director of KORUS Consulting Group of Companies.

Forecasts 2026-2027

According to experts, the 1C market in 2026-2027 will face serious pressure from macroeconomic factors. Forecasts are cautious: some market participants expect stagnation, some - moderate growth, but the overall trend indicates a slowdown compared to previous years.

The key rate of the Central Bank is becoming the central barrier to industry growth. The high cost of capital makes credit financing of large projects economically impractical, since it is more profitable for companies to place funds on deposits than to invest in digital transformation. This leads to the freezing of investment programs at backbone enterprises, which traditionally form demand in the market.

My forecast: moderate growth with an improvement in the economic situation in the country, or slight deterioration while maintaining current conditions. It is quite predictable that the dynamics will be strongly influenced by a decrease in the margin among integrators, as well as the key rate already mentioned above - while the cost of capital remains high, there will be few large ERP projects. And small companies dependent on preferential treatment and narrow specialization run the risk of not withstanding competition, - comments Samat Alishev, leading project manager "1C" at ICL Services.

Tax changes create additional pressure on integrators. The growing tax burden will inevitably raise the cost of services at a time when customers are saving. The decline in margins forces companies to find a balance between competitive prices and maintaining profitability, which is especially critical for small players with a narrow specialization.

Now there are all signs of a significant cooling of the economy. According to some economists, there is a tendency to further worsen macroeconomic conditions. The second factor directly affects integrators - for us, the tax burden is significantly increasing, which will largely have to be compensated by an increase in the cost of services, while at the same time we already see a trend that cost reduction or optimization is a priority for our customers, - confirms Vladimir Malakh, managing partner of FTO.

The completion of the wave of urgent import substitution changes the structure of demand. Large projects for the transition to domestic systems caused by sanctions and the departure of Western vendors are coming to an end. New implementations are launched much more slowly, since the urgent need to replace foreign software has already been met by most enterprises.

In the coming year, the market for 1C solutions in industry, according to our estimates, will remain at the current level. Next year will not give much growth. Clients continue to implement critical projects, but without the previous dynamics: the cost of financing is high, budgets are distributed carefully. The main restraining factors are a change in taxation, which will affect the cost of projects, "says Dmitry Korol, Commercial Director of PROF-IT GROUP.

The market is shifting to a struggle for the client, not to growth in volumes. Integrators compete for existing customers, which compresses margins and increases price sensitivity.

We see caution when planning the IT budgets of the largest backbone enterprises in the country, which inevitably have an impact on the entire market, so I believe that, rather, we should expect not intensive growth, but the redistribution of zones of influence between contractors who are engaged in the implementation of 1C products, "says Olga Semenskaya, Director of 1C Department, Deputy General Director of KORUS Consulting Group of Companies.

Quantitative estimates range from pessimistic to moderately positive. The most conservative forecast suggests stagnation or even minor market contraction. Moderate estimates indicate growth of 5-10% in 2026 as a good result in the current conditions. More optimistic experts admit a pace of 10-15%.

It is difficult to name the numbers, but it can be predicted that the growth of the market for implementations of ERP-solutions "1C" will slow down and may even go into stagnation. Some of the large import substitution projects, where an urgent transition to 1C:ERP was required, are being completed, and new projects will start more slowly, including due to the high cost of funds. There will be a struggle between two trends on the market - freezing projects due to a high key rate and the introduction of systems at industrial enterprises that have received an impetus for development due to the departure of Western competitors, - said Evgeny Gribkov, General Director of the Razdolye Exhibition Center.

The planning horizon has shrunk sharply. If earlier companies could make medium-term forecasts, now experts avoid specific predictions even for two years in advance, limiting themselves to estimates for the next 12 months. Uncertainty has become the main factor in shaping expectations.

If 2024 can be described as a period of relative stability, then 2025 turned out to be difficult for all market participants. With the current economic situation - an increase in the cost of loans, an increase in the key rate, the number of IT projects is naturally decreasing. It is more profitable for a business to keep money in accounts than to continue investing in technology. At the same time, in past years, the 1C market was ahead of the entire IT sector in terms of dynamics, so there is reason to assume that such a trend will continue in the future, "says Vladimir Bibanov, General Director and partner of 1C PRO Consulting.

Experts attribute the recovery in growth to three conditions: a decrease in the key rate, stabilization of tax policy and continued state support for import substitution in industry.

Dmitry Korol notes that if macro conditions stabilize, the market will be able to return to sustainable growth. In the industrial segment, the rate of 10-15% per year is quite realistic, since enterprises have accumulated a significant deferred amount of tasks to modernize the infrastructure and transition to more coherent management architectures.

2024

Market Size, Dynamics and Forecasts

In 2023, the dynamics of demand was positive, sales of 1C solutions and services grew, according to some estimates - significantly. At the same time, the volume of the Russian market in monetary terms is difficult to assess. The growth amounted to 10-30%, the market volume can be estimated in the range of 50-100 billion rubles, but may also exceed 400 billion, given that 1C has more than 6.5 thousand only official partners, and for many other companies this business is a side business.

Approximately, the annual total turnover may exceed 400 billion rubles, - suggested Vladimir Kotov, head of Division 1C of SoftBalance.

The volume of the Russian market for 1C solutions is difficult to estimate in monetary terms, because in many large 1C integrators it is not allocated as an evaluated direction, "said Dmitry Vasiliev, director of the IBS strategic programs department.

The exact size of the 1C market is difficult to determine due to its versatility: it includes the revenue of the vendor himself, contracts of partners and integrators, as well as the activities of numerous related companies, - said Mikhail Kireev, director of the 1C department of Korus Consulting Group of Companies.

The expert stated that the market has been showing steady growth over the past years and in the next three years will grow with an average dynamics of 20-30%.

We feel this first-hand: in 2023, the revenue of 1C at Korus Consulting increased by more than 60%, significantly exceeding 1 billion rubles, "said Mikhail Kireev.

According to Leonid Brodsky, Director of 1C-Corporate Management Systems, in 2023 there was a significant increase in demand for 1C solutions, which amounted to 20-30% compared to the previous period in various market segments.

We predict that in 2024, compared to 2023, growth will be from 25% to 30%, - the commercial director of VDGBMaksim Bukhanov is optimistic.

According to him, in 2024 there is a noticeable increase in license sales, the number of project orders for implementation and support is growing.

However, Lilia Sakhipova, Commercial Director of ICL Soft, noted that there is no big jump in demand for the market in 2024, although this situation may soon change.

The volume and demand of projects for the implementation of 1C solutions in 2025 will grow at least 2 times, the expert predicts.

At the same time, risks remain that the pace may slow down in 2-3 years as major projects are completed and the dynamics of the development of the main sectors of the economy changes, "said Evgeny Sudarkin, General Director of Prof-IT Group.

Cautious forecasts for 2024-2025 indicate a confident stable growth in sales by 10-15% per year.

Demand Dynamics by Business Type

The share of "1C" in the Russian market is at around 50%, products are used by about 90% of small businesses and 50-60% among large and medium-sized businesses. Such information, citing experts, was cited by Dmitry Vasyukov, director of consulting at ITPS.

The dynamics of demand is heterogeneous, and it is much more important to pay attention to the companies that form this demand, says Ivan Shegurov, head of the corporate clients department of the First Bit IT integrator. He noted that most of the demand in 2023 fell on medium-large companies, which were previously part of large foreign companies and holdings. In the process of leaving the head brand, these companies formed a certain demand for ERP solutions and other enterprise management systems, including the transition from Western systems to domestic ones. Now the demand for import substitution from this sector has dropped significantly, since the very process of localizing new companies that have left foreign brands has already ended. Among Russian companies without an international background, demand is more stable.

The most significant growth affected the sales of multi-user 1C licenses. This may mean that enterprises are enlarging on their own, and also that 1C is chosen by increasingly large structures, - suggested the CEO of WiseAdvice-ITAlexander Pryamonosov.

Large companies drew attention to 1C, several experts told TAdviser about this at once. Industrial companies are actively planning projects to introduce corporate information systems or develop certain functional areas. Large industrial enterprises approach the problem comprehensively, starting with the construction of an operating model, the definition of target business processes, the construction of an IT architecture and a roadmap, the implementation of CIS based on import-independent products, taking into account the maximum unification of the platform. This is a mature and thoughtful approach that aims to minimize risk and maximize the business impact of implementing digital management tools.

One of the key areas of work in recent years has become the public sector, and so far there are no prerequisites for reducing demand in this segment. The corporate market also began to actively use 1C solutions, which was influenced by import substitution and the development of ERP solutions. This was told by Alexandra Dvoryak, head of the 1C sales department at Forus Group of Companies.

Market drivers

In the current environment, many companies for enterprise management mainly focus on the domestic platform, considering it optimal in terms of the ratio of cost of ownership and the effects achieved.

The growing market is further spurred by import substitution (forced and organic). Regular new packages of sanctions form additional waves of demand. The business has adapted to the current conditions, developed strategies for the future, is changing its processes in connection with new plans and needs IT support for these processes. Deferred demand resumed, new large projects for migration from foreign information systems to "1C: ERP" started.

For the mass market, the main motivator for automation is all changes in legislation: labeling of goods, permit regime, mandatory application cash registers (), CASH REGISTER EQUIPMENT upcoming changes in and VAT others. Business is forced to digitize data, and IT integrators and developers are forced to offer new solutions to comply with the law.

To improve efficiency in a competitive environment, enterprises optimize their own processes and automate various areas of work, develop their IT systems. For example, in terms of personnel registration, companies are aimed not only at complying with legislation, but also at automating HR processes in general, building a holistic ecosystem based on 1C solutions.

If in 2023 there was no wide interest in the implementation of ERP, then already in 2024 many tenders began to be held, integrators receive many incoming requests. Also this year, many companies are actively analyzing and conducting research on domestic products. Many pilot projects are being created for the transition from imported business systems to domestic ones. The growth of technological partnerships and interactions was clearly manifested.

The direction of support for 1C-based systems remains in great demand, and the trend towards an increase in demand for high-quality support is stable.

Import substitution

In 2022, companies associated with Western holdings were urgently looking for a replacement for key import accounting systems, primarily ERP. In some cases, it was necessary to make compromises on functionality, to postpone the automation of some important business tasks for the future in order to put the systems into operation as soon as possible. Many companies in 2023 were limited to the introduction of the most critical functionality, minimum viable products (MVP). Such projects were aimed at keeping the business "afloat," and this priority was solved successfully.

Already in 2023, the attitude towards import substitution became more meaningful and in 2024 the trend continued. The companies were able to focus on a more systematic and high-quality development of the IT landscape and began to receive the first effects from the transition to 1C, develop the implemented systems, enriching their capabilities and the degree of automation of their processes. IT companies have accumulated more experience, increased market offerings, and the urgency to implement systems in a matter of weeks has disappeared.

LPRs have accepted the current situation in the economy, the situation in the world. They lost anxiety, and they began to build new strategic plans for the development of their enterprises, - said Vladimir Kotov.

Now customers are trying to use the transition to non-import-dependent software as an occasion to improve their business processes, scale the company - in other words, get additional business money, - commented Mikhail Kireev.

According to the expert, in 2022, migration projects from Western software could be carried out only by experienced multi-vendor IT companies with expertise both in domestic software and in replaceable foreign platforms, and today many 1C partners already have similar experience. Competition has intensified, and each transaction requires a demonstration of the highest expertise and project experience.

For us, the year was a continuation of growth, since a number of projects entered the completion stage, new customers appeared, the examination began to grow in scope, covering new functional areas, - shared Evgeny Sudarkin.

For our clients in 2024, import substitution has become a "well-planned project," said Vladimir Kotov.

This year we see less decadent sentiment regarding import substitution, - commented Leonid Brodsky, director of 1C-Corporate Management Systems (1C-KSU LLC). - Business turned to face Russian software.

Obviously, active participation in import substitution projects by state bodies, as well as a number of large business players and state-owned companies. This opinion was expressed by Maxim Bukhanov. According to the expert, there is no massive transition of business to the use of Russian software yet. However, demand for import substitution-related services has increased significantly. Companies and organizations strive to understand which solutions are available on the market, how they work, how they can be implemented and integrated into existing infrastructure. However, this interest does not always lead to the implementation of projects. This situation is expected to continue for several more years.

Some companies continue to support imported software based on financial and practical considerations. For business, the issue of import independence is not acute - Decree of the President of the Russian Federation of 30.03.2022 No. 166 does not apply to the commercial sector. And, for example, a large retailer has the right to use ERP from a foreign vendor. However, the operation of such software creates risks and inconveniences, the most obvious of which is the lack of up-to-date reporting documentation corresponding to changes in local legislation. In addition, there is always a risk of disconnection according to the "geographical" principle, warned Igor Ergunov, director of 1C practice at Odyssey Consulting Group.

Dmitry Vasiliev said that, despite Decree No. 166, most companies postponed the launch of new systems into operation until 2025 and later. According to the expert, the market began to understand that "1C" as an ERP system is as complex as SAP and requires a serious adaptation of business processes, methodologies, and company regulations.

As for the public sector, companies with state participation and others, in this segment in 2025, with a high degree of probability, the demand for import substitution will increase, Lilia Sakhipova believes.

According to her, if in 2024 import substitution mainly concerned accounting functions, then 2025 should give results on processes of different levels of planning, forecasting, analytics.

Import substitution in 2025 may show a result of up to 50%, which will include backbone enterprises, including KII enterprises and the public sector, the expert predicts.

Support Market Growth

The amount of work for support teams is steadily growing. This is influenced by import substitution processes, the release of new versions of products, and the technical obsolescence of platforms.

The demand for support for "" systems 1C has always remained high, and market growth naturally leads to an increase in the number of requests for solution support, Mikhail Kireev shared his experience. Practice in this area usually develops cyclically, he noted. At first, companies favor in-house support, but when costs start to rise, they move to. outsourcing However, over time, rates on external services also increase, which again pushes the business to return to internal support.

Interest in systems based on 1C technologies in the previous two years has led to an increase in the number of implemented solutions that need to be supported, so the growth in demand for support is expected to continue, Igor Ergunov stated.

The growth of the support market is on track with the growth in license sales noted in 2023. This was told by Maxim Bukhanov. According to his observations, recently there have been a lot of local commands that are separated from system integrators and create their own small companies. Although they are not able to take on large-scale projects, their services contribute to the automation of small and medium-sized businesses.

As Yana Kladova, head of the corporate project support department at Forus Group, said, demand for services for maintenance of information systems based on the 1C platform remains, since not everyone can maintain their own IT staff due to a shortage of personnel and the associated increase in the salary ceiling, and companies need high-quality consulting support for users, ensuring stable operation of existing systems and developing ecosystems based on 1C software products.

The main growth of this part of the market is still ahead, experts say.

Lilia Sakhipova noted that next year the growth trend will be corporate support for the implemented solutions - support and development services. This will be especially in demand for migration projects from foreign solutions. According to the expert, the volume of the maintenance market may increase 1.5-2 times.

The main increase in the demand for support is expected in 2025-2027, since earlier implementations were postponed or delayed, so far the market volume, although growing, has not grown so quickly, said Dmitry Vasiliev.

Positive trends

If earlier vendors were quite closed, preferred to interact with end customers exclusively through integrator partners, now positive dynamics are noticeable, movement towards large customers. This observation was shared by Ivan Shegurov, head of the department for working with corporate clients of the IT integrator "First Bit." Vendors, according to him, began to come into direct contact more often, to conduct an open dialogue. This has a positive effect on the development of current IT systems, especially on the solution of those issues that, in the opinion of big business, are key for it. At the same time, customers have become more conscious in their approach to the implementation of projects and in the issue of expected deadlines.

The growth of the competencies of integrators in the whole market is obvious, the expert states. According to him, a huge number of companies that previously found it difficult to enter domestic ERP have been actively changing this situation in recent years. Not all "newcomers" cope with high demands, but the rest are gaining experience.

Mikhail Kireev shared his observation: in 2024, highly qualified specialists, experienced managers and customers with a developed project culture came to the industry, more high-quality expertise and experience appeared on the market, which enriches the practice of working with 1C. There are more opportunities for long-term project planning, making them more predictable and manageable.

The departure of Western vendors prompted corporations to pay attention to solutions of the 1C family, which was a powerful incentive for growth, the expert also noted.

Ivan Shegurov said that specialists who used to work on Western software came to the market, who had experience in solving complex problems - now they are starting to work on Russian solutions. It is difficult for them to adapt to the new stack of technologies, they are not accustomed to a certain methodology, but gradually their competencies are leveled off. As a result, integrators learn to work with other customers, and they learn other technologies. And in general, all this has a positive effect on the market, the specialist believes.

As Maxim Bukhanov said, system integrators are beginning to play an increasingly significant role. They should implement not only Russian solutions, but also support pre-installed Western products. Moreover, they must be able to integrate these products and solutions with each other. This unique experience for the Russian IT market can be scaled to other regions, for example, the Middle East, Africa and South Asia, where the number of local local software manufacturers is also increasing, along with Western companies.

In addition, a number of experts noted the positive role of state support through national projects, various programs and tools: subsidies, tax incentives, assistance to startups and innovative projects, etc.

For example, due to the influence of the state defense order, there is a large growth in industry, a large number of new enterprises are opening, many, already existing, receive great support. At the same time, the system of control of the state defense order involves a certain culture of accounting and storage of information about the operation of the enterprise. As a result, the state defense order, as well as mandatory labeling of goods, becomes one of the main reasons why enterprises switch to modern software and begin to use ERP systems.

"Natural" benefits of "1C"

According to Dmitry Vasyukov, 1C products distinguish objective advantages that additionally determine the demand for these solutions.

1C is used in most Russian companies, from small enterprises to large corporations, 1C programs are adapted to Russian legislation, 1C offers a set of solutions for various business sectors that cover a wide range of functionality. And the presence on the market of a large number of 1C specialists allows you to attract them for implementation and support.

As Ivan Shegurov said, large enterprises that cannot satisfy their needs with solutions presented on the market are starting to develop their own ERP systems. In the spring of 2024, it became known that Sber was developing its own solution, and a number of major federal players were also doing the same.

I'm not sure that what has been created for decades and includes millions of lines of program code can be implemented by clicking your fingers even by the largest players in our market, "he said with skepticism.

As Leonid Brodsky said, today 1C software solutions have one of the most presented implementation stories in all business and production segments, thanks to the Reference Book of Implemented Solutions, the 1C: Project of the Year competition, as a showcase of the effectiveness and variety of software products. Therefore, on "1C" the choice for import substitution often falls, as on a proven product, well adapted to Russian realities.

According to Anton Kulish, head of 1C corporate projects at Digitalization of Production, 1C has a large army of fans, as it is a fairly flexible open source system, a huge number of specialists and an acceptable price for Russian business.

Out of reach for competitors

In the absence of major international players such as SAP and Oracle, 1C has become an almost uncontested system for business management, especially for large and medium-sized companies. In the current environment, 1C really looks almost unattainable for competitors in the Russian market, especially in the short term. This opinion was shared by Denis Zharuk, director of the Bobday Soft KSU.

With various reservations, most of his colleagues agree with this opinion.

The question is no longer competition, but the completeness of the 1C product ecosystem as a whole, says Evgeny Sudarkin. According to the expert, the practice of working with Western vendors has shown that the scale and number of implementations matters, and here 1C has few competitors. Experience from various industries, the presence of a strong base of analysts and developers, collaboration with large industry holdings - all this strengthens the position of 1C in the market, allows you to quickly test hypotheses and bring to the market increasingly rich in functionality products.

The strength of "1C" primarily lies not in functionality or technical features, but in the integrator market, said Ivan Shegurov. Finding an integrator "1C," even in the conditions of the current personnel hunger, is quite easy, he said.

If we are talking about a universal ERP system, yes, in the current landscape "1C" is missing, - said the specialist. - If we are talking about solutions for automating specific business functions, for example, personnel reserve accounting systems, then 1C is only developing such systems, and there is no talk of any dominance.

According to Igor Ergunov, today 1C solutions actually have no competitors, but talking about complete inaccessibility for other companies, including international ones, would be an exaggeration.

Let it seem obvious who is the first on the Russian market today, what will happen tomorrow is unknown to anyone: modern IT technologies allow you to quickly create new software products, so the situation may change at one point, Leonid Brodsky believes.

At the moment, the question is how quickly 1C will introduce new technologies, such as artificial intelligence, computer vision, machine learning, and so on - said Anton Kulish.

Шаблон:Quote 'If they drag on with this, they may lose a very large market share. Moreover, the IT market is rapidly developing, - said the specialist. - There are prerequisites for the fact that further automation will be possible without an ERP system at all.

As for ERP systems, Anton Kulish noted a 12% market share of Galactica Corporation and a 5% share of Compass 360: the situation here will not be able to change quickly, since the development of a full-fledged ERP has been carried out for years and even decades.

There are also completely new developments, such as Turbo ERP from Lanit [1].], Which former SAP specialists are working on, he said. - But at this stage, these are small market shares compared to 1C, which has at least 45%.

1C never "rests on its laurels" and closely monitors the actions of competitors, - warned Vladimir Kotov.

Partner Program Development

As Evgeny Sudarkin said, 1C is actively working to develop a partner network, support integrators and promote their solutions on the 1C:Enterprise 8 platform. Quite a lot of resources are invested in the training of new personnel in general by the vendor.

As the official 1C:ERP Competence Center, we are constantly involved in all initiatives related to the development of solutions, the study of new opportunities and the improvement of the qualifications of our experts, he said.

Igor Ergunov said that the number of partners working with 1C solutions continues to grow. 1C actively supports developers who create extensions and additional modules for their solutions, provides development tools, training and certification. 1C is also actively developing its foreign offices in the CIS, Turkey, Indonesia, thereby helping partners to enter international markets.

Many partners, due to their size, leave implementation projects becoming full-fledged product vendors. Dmitry Vasiliev noted the trend. According to the expert, the partner program continues to actively develop, and partner decisions are growing taking into account the needs of the market.

Viktor Bespalov, Senior Project Manager of PARMA TG, spoke about the changed tactics of interaction between partners with 1C. Partners strive to actively engage in the work on the formation by the vendor of new functional requirements so that new or modified products can best meet the tasks of their customers. When creating our own partner improvements, much more attention is paid to taking into account the vendor's plans for the development of 1C systems.

The expert noted that the reason for these changes lies in another noticeable trend of the year: the public sector is redistributing budget funds to solve urgent problems of ensuring information security and import substitution. At the same time, the costs of development and maintenance of already used 1C systems have decreased, and the development projects carried out by 1C partners are becoming more targeted, including a limited range of improvements. The state customer is increasingly addressing the tasks of developing products, creating new large-scale functionality and integrations with federal IPs to the vendor himself.

Lilia Sakhipova noted that the partner program increases the requirements for performers in terms of obtaining appropriate certificates for the implementation of corporate projects, which is a good tendency to increase the competencies of high-level specialists. But when conducting competitive selection, quite often there are no really significant requirements for the performer. Not only customers suffer from this, but also the reputation of 1C, because due to the poor implementation of projects, 1C solutions also receive negative assessments.