Russian Post Offices

Main article: Russian Post

2021: Plans to invest 2.6 billion rubles. in the repair and opening of additional branches

July 6, 2021 the Post Russia announced plans to invest in 2021 more than 2.6 billion rubles. in the repair and opening of new branches.

By the end of 2021, the company will open more than 50 new branches (OPS) and repair more than 1000 (more than 720 urban and 280 rural).

New OPS - both urban and rural - will appear in 34 regions of Russia by the end of the year. They will be opened in microdistricts under construction or next to the most visited Post offices, where additional service windows cannot be organized. Investments in opening branches will exceed 470 million rubles.

By the end of 2021, the Post Office will repair more than 1000 branches. Of these, more than 400 OPS adapt for people with limited mobility and people with disabilities: they will have specially equipped entrances, ramps with handrails, canopies, lifting platforms or elevators, tactile navigation, special furniture and other elements of an accessible environment.

The network of branches is the most important point of customer contact, so its modernization and expansion is our key task for the coming years, and we continue to invest in it. We want to maximize our customer experience: provide quick service, reduce queues, make branches even closer to home, increase accessibility for people with disabilities and people with disabilities, "commented Maxim Akimov, General Director of Russian Post JSC.

2019

Plan to complete the renovation of more than 3,000 offices across the country

The Russian Post in 2019 will complete the repair of more than 3,000 branches throughout the country. The company announced this on December 16, 2019.

The repair program includes both the modernization of the post office network (updated format, comprehensive and restoration repairs) and the implementation of state the "Accessible Environment" program for citizens with disabilities. As of December 16, 2019, work was carried out in 2,740 post offices communications throughout the country, work in another 460 offices is planned to be completed by the end of 2019.

Post offices are a socially significant object, and it is important for us that customers are satisfied with the quality of service. The updated format of the departments involves modern repairs, equipment with the necessary equipment and materials, the presence of a queue control system, video surveillance and more. We strive to make our clients "services as comfortable as possible, as well as to improve the working conditions of our employees, General Director of the Russian Post Nikolai Podguzov

In 2020, the Russian Post will begin the reconstruction of its key historical facilities - Moscow and St. Petersburg Post Offices.

As of December 16, 2019, a project is being developed to reconstruct the complex of buildings of the St. Petersburg Post Office, including the Main Post Office, the Palace of Culture of Communications Workers and the Lomonosov House-Estate. Major repairs are planned to be carried out within two to three years, while the "postal quarter" will retain the main function - the provision of postal services.

In January 2020, the Russian Post will begin to implement priority measures to preserve the light lamp (dome) of the Moscow Post Office. The contract with the contractor for these works has already been signed. Since the building is an object of cultural heritage of regional significance, all work at this site is carried out only by agreement and after obtaining permission from the Department of Cultural Heritage of Moscow. The company expects to receive the necessary documents in the near future.

Launch of drug sales in three departments of Samara region

On December 4, 2019, Russian Post announced the launch of a pilot project for the sale of medicines in post offices. Pharmacies are open on the basis of three post offices of the Samara region.

UFPS of the Samara region received a pharmaceutical license for retail trade in medicines. Pharmacies in post offices are a continuation of the retail project "Russian Post" to create a customer-oriented environment in post offices.

Pharmacies opened in the post offices of Zhigulevsk, Syzran and Togliatti present a wide range of medicines at an affordable price to meet the needs of various categories of citizens. The decision to scale the project will be made based on the results of the pilot.

A wide network of post offices can become a platform for providing the population with the necessary medicines in villages and cities. The use of postal infrastructure to improve the quality of life of the population is one of the priority tasks of the Russian Post, notes Mikhail Volkov, Deputy General Director for Operations Management and Retail

Russian Post will renovate its own retail in 4 thousand post offices

According to the Russian Post on June 27, 2019, in 2019, retail sales in an updated format will appear on the basis of post offices in 61 regions of Russia. As of June, more than 200 points are open.

The concept uses common standards for merchandising and the organization of retail space in post offices, developed by the Russian Post for an ultra-small format. Sales are mainly carried out on the principle of self-service with free posting and open access to all types of goods. In a number of branches, dedicated retail areas are organized in the format of a mini-store with an operator for service.

2019 data

Categorical management approaches have also been developed. In the assortment matrix of points there are products of local manufacturers, as well as the most popular products of federal suppliers.

The pilot project for the renovation of its own retail was launched by the Russian Post in early 2019 in four federal districts: North-West, Central, Siberian and Far Eastern. The introduction of uniform equipment standards and open layout principles made it possible to achieve revenue growth in key product categories up to 14 times, the postal operator noted.

In many areas, the opening of traditional retail outlets even for large retailers is not economically feasible, while customers regularly declare the need for consumer goods, especially in remote settlements. Russian Post, taking into account the infrastructure, has the potential to create Russia's first federal large retail of an ultra-small format, "said Mikhail Volkov, Deputy General Director of the Russian Post for Operational Management and Retail Trade.

Fix Price products will appear in Russian Post branches

On April 10, 2019, the Russian Post announced that together Fix Price with they plan to launch test points for retail sales of goods retailer in post offices. The commodity nomenclature will include non-food categories, including office, clothing, household chemicals and household items.

Given the wide geography of presence, effective retail based on post offices will provide residents of rural and remote settlements with high-quality and affordable goods, which, as a rule, can be purchased only in cities. In a number of settlements, the post office is the only platform for providing the population with socially significant goods.

Russian Post pays great attention to the development of the retail business - this is one of the promising areas of work of the enterprise. As partners, we choose Russian retailers to increase the efficiency of postal retail. In 2018, we tested the product segment, in 2019, together with Fix Price, we plan to develop non-food retail, "said Mikhail Volkov, Deputy General Director of FSUE Russian Post for Operational Management and Retail.