3iTech

3iTech is a brand of the Russian company DSS Lab, a developer of speech technologies, voice biometrics, as well as specialized products and services for intelligent processing of unstructured data. The company has technological competencies in the development and construction of complex information and analytical systems and platform solutions for analyzing text and audio information using its own developments and technologies based on AI/ML/NLP. The company's portfolio includes more than a hundred implemented projects, both in Russia and abroad. 3iTech is a prize-winner of many industry competitions and a regular participant in profile ratings.

Performance indicators

2024: 5x Net income growth to ₽275 million

3iTech Company (DSS Lab LLC), a Russian vendor of solutions based on artificial intelligence for business, increased its net profit for 2024 by 5 times - up to ₽275 million compared to ₽50 million in 2023. The company's turnover during the reporting period increased 2 times and amounted to ₽417,4 million against ₽214 million a year earlier (2023). This was announced on April 11, 2025.

According to the 3iTech press service, income from services provided in the SaaS (cloud access) segment amounted to ₽125 million, showing an increase of 127% compared to 2023, when this figure was equal to ₽55 million.

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Фото: Freepik

3iTech CEO Alexei Lyubimov noted that the company receives almost all revenues from the sale of licenses and cloud access to the flagship product - a voice analytics system based on artificial intelligence 3i TouchPoint Analytics in combination with the LLM module (its own large language model). Unlike most suppliers of such products, 3iTech is a vendor and sells exclusively its own solutions.

The company's management associates the rapid growth of business indicators in 2024 with the general market trend. If in previous years companies only tested speech analytics, then in 2024 an avalanche-like demand for it began as a solution that provides a proven rapid growth in business indicators, reduces costs and helps to maintain customer loyalty.

According to Alexei Lyubimov, although the market has previously demonstrated stable growth by about 15% per year, in 2024 there was a qualitative change in this trend. This indicates that a large B2C segment has begun to perceive speech analytics as a mandatory element in the portfolio of technologies used.

Products and Services

3iTech technologies and products are used in both specialized and complex solutions, and are also offered to third-party developers in the form of separate modules, libraries and cloud services for the development of specialized products and solutions, for example: voice analytics systems, voice robots, anti-fraud solutions and DLP systems.

Among the customers and partners 3iTech: system integrators, software developers, banks, retail, telecom operators, developers, etc.

History

2025: TAdviser interview with CEO Alexei Lyubimov

How AI redraws the business landscape, why capitalism is "neo-aristocrats" and why in 10 years we will not be able to live without personal AI friends, said Alexey Lyubimov, CEO of 3iTech, in April 2025. Read more here.

2023

Receiving a grant in the amount of 50 million rubles from the Innovation Assistance Fund

3iTech (DSS Lab LLC), a Russian vendor of solutions based on artificial intelligence for business, received a grant in the amount of 50 million rubles from the Innovation Assistance Fund as part of the Implementation-Artificial Intelligence competition in the direction of Natural Language Processing. Representatives of the 3iTech reported this on December 4, 2023.

"The funds received will go to the introduction of a large language model 3iTech LLM in our advanced products for the corporate segment: 3i TouchPoint Analytics, 3i VOX Bots and others," said Alexey Lyubimov, CEO of 3iTech.

A large language model 3iTech LLM will allow you to move to a new quality of client request processing, including using an intentless chat bot platform, i.e. without using scripts. This will make the dialogue with the chatbot extremely similar to communicating with a person. Speech analytics will be enriched with fundamentally new capabilities for evaluating checklists and summarizing dialogs.

Opening "3iTech Central Asia"

3iTech Company (DSS Lab LLC) on June 15, 2023 announced the opening of 3iTech Central Asia in Almaty (Kazakhstan). Read more here.

2022: Opening of a division in St. Petersburg

On April 21, 2022, 3iTech announced that from May 1, 2022, its first regional division will begin to operate in St. Petersburg. The decision to increase the company's presence in the northwest is dictated by the launch of the company's artificial intelligence projects.

Maxim Kozlov represents 3iTech in the region, has strong ties in the - and IT business environment, is well oriented in this local market, primarily among representatives - Internetretailers insurance companies, bank sectors power supply and companies.

The North-West region is not a stranger to us at all, the market has great potential, we are sure that now the number of colleagues and like-minded people will expand even more, we are always interested in other branch experience and competencies. In addition, we see that in many ways the company's development plans coincide with the request of regional IT specialists to work in a stable the Russian company, without the need to leave the region. As a resident, we have Skolkovo something to offer in terms of interesting tasks and projects, noted Alexey Lyubimov, CEO of the company 3iTech

2020: Renaming to 3iTech

On February 19, 2020, 3i Technologies announced a rebranding, positioning update and officially presented its updated name, 3iTech. The "old" brand and logo has been in use since 2014. During this time, the approach to business has changed: if earlier the company was engaged in basic technological developments, focusing on state customers, now a wide product line has been created for various sectors of the economy.

At the same time, the updated name retains the continuity of the basic principles, demonstrating the technological orientation of the business, the company noted. The 3iTech brand contains encrypted key areas of activity - Information, Integration, Intelligence. Both internal 3iTech services and specialists of the Moscow design studio InchDesign took part in creating the concept of the brand and logo.

2019: $105,000 grant under Nvidia Inception to access Amazon Web Services

On December 20, 2019, 3iTech announced that it had become a member of the NVIDIA Inception project and received a technology grant of $105,000, i.e. for this amount it can acquire access to the global cloud platform AWS. Read more here.

2016

Key features of the 3i Technologies Consortium products and technologies for October 2016:

• AI technologies powered by neural networks and deep learning
• Processing and Analyzing Unstructured Data Arrays (BigData)
• Voice data processing (speech recognition, identification, diarization, etc.)
• Text analytics (extracting facts, events, entities from texts)
• Implement platform solutions to handle unstructured data for high-load projects.

2014: Establishment of a consortium

The 3i Technologies Consortium was established in 2014 by DSS Lab and InfoQubes.