Helix Laboratory Service

The Helix Laboratory Service (NPF Helix LLC) was founded in 1998 and is one of the participants in the private laboratory diagnostics market in Russia.

History

2024

Expansion in the CIS

At the end of June 2024, the deputy general director of Helix, Daria Goryakina, spoke about the international expansion of the laboratory service. The company enters the markets of Uzbekistan, Tajikistan, Kyrgyzstan, Azerbaijan and Armenia.

We aim to open at least 30 locations per year for both franchises and sub-franchises in each country, as well as localize laboratory complexes. The exact number of discoveries will depend on the specific market and the conditions for cooperation with partners, Goryakina said in a conversation with Interfax.

source = Helix

In 2023, Helix opened 157 diagnostic centers, and in 2024 it is planned to open more than 100 points, including in St. Petersburg, Moscow, Samara and Togliatti.

By mid-2024, the Helix network has 800 diagnostic centers in 250 cities of Russia, Belarus and Kazakhstan. The volume of investments in the expansion of the laboratory network was not disclosed. In the first half of 2024, 57 new points were opened.

Daria Goryakina at the end of June 2024 noted that Helix operates in the CIS in the markets of Belarus and Kazakhstan. The company acquired a private laboratory network in Belarus, after which the diagnostic centers and laboratory complex were fully integrated into the Helix group of companies. By the end of the year, the size of the Belarusian network is planned to be increased to 62 centers. In Kazakhstan, the company is developing in the format of a master franchise, 10 diagnostic centers operate here, the deputy general director of Helix said.

According to the Kontur.Fokus service, by the end of June 2024, the founders of NPF Helix LLC are Helix Nord-West LLC (35.38%), Saina Otorbaeva (25.2%), Yuri Andreychuk (20.42%), Pavel Yablokov (10%) and Vladimir Kulikov (9%). In turn, Helix Nord-West LLC belongs to Andreychuk and Goryakina (50:50^[1]

Opening of laboratory complex in Kazakhstan

In January 2024, Helix opened a laboratory complex in Kazakhstan. Its area is 200 square meters. The institution plans to conduct up to 20 thousand studies per day.

The laboratory complex was launched in Almaty, and it has already become the seventh such object of "Helix" in Kazakhstan. The volume of investments in this project in the company is not called.

Helix opened a laboratory complex in Kazakhstan

In Kazakhstan, Helix has been operating since 2020, but was represented in the country only by retail outlets and worked with corporate clients. All analyzes were carried out in the central laboratory in Moscow, which affected the timing, said Daria Goryakina, deputy general director of Helix.

The laboratory complex in Almaty will carry out tests for individuals, as well as private and state medical institutions from all over Kazakhstan.

In addition, by mid-January 2024, Helix is negotiating in Kazakhstan with potential partners to buy a master franchise. The buyer will have to launch 250 points on his own, as well as through the sale of subfranchises, the company said.

The retail chain in Kazakhstan "Helix" plans to develop according to the master franchise model, launched in 2023. This format gives franchisees the opportunity to work exclusively in all three segments: b2c, b2b and b2g.

Helix also intends to continue its geographical expansion under the franchise. He plans to enter the markets, Azerbaijan,, Uzbekistan,, and Armenia Georgia. Tajikistan Turkmenistan Kyrgyzstan

By January 2024, the Helix network unites more than 750 laboratory diagnostics points in Russia, Kazakhstan and Belarus. According to Kommersant, the co-owner of the company is Yuri Andreychuk and Saina Otorbayeva, whom Forbes called the full namesake of the daughter of the former Prime Minister of Kyrgyzstan Joomart Otorbayeva.^[2]

2023

Network growth up to 800 diagnostic centers and 7 laboratory complexes

Helix increased the retail network to 800 diagnostic centers and 7 laboratory complexes. The company announced this on March 28, 2024.

source = Helix

So, in 2023 alone, the Helix laboratory service opened 157 of its own and franchise facilities. Thanks to the successful M&A deal, the company entered Belarus, and now it is represented by 70 centers abroad. The number of Helix Express Labomats has grown to 72 points.

In the structure of Helix, 200 objects account for their own retail, more than 600 are franchised. Our focus for 2024 is the development of a master franchise countries CIS in and the increase in the number of diagnostic centers in. Russia These goals meet the global mission of making world-class laboratory diagnostics available to everyone, "commented Daria Goryakina, Deputy Director General of the Helix Laboratory Service.

In 2023, the company successfully completed the acquisition of a private laboratory network in Belarus. 60 diagnostic centers and the Laboratory Complex in Minsk were fully integrated into the Helix Group of Companies. It was important to ensure a soft and seamless transition of both customers and employees of the Belarusian network, to optimize business processes in a short time.

The nomenclature of laboratory studies was expanded to 3600 items. Genetic studies, tests to determine autoimmune pathology, additional tests for allergens became available to clients. The company managed to maintain competitive prices, increase traffic and order volume, and as a result increase revenue (+ 15% like-for-like).

Helix also grew up in Russia. During the year, together with franchisee partners, 50 diagnostic centers were opened in Moscow, Tver, Novosibirsk, Rostov-on-Don, Tyumen, Togliatti, Smolensk and other cities of Russia.

In recent months, we have recorded a high increase in orders at Diagnostic Centers operating in Russia by more than 20% compared to the previous period. This confirms the demand and value of our offers for customers. Although they choose Helix not only for comfortable prices. Clients call the accuracy of research, speed and convenience of providing results more often than other reasons. The company regularly launches convenient and modern services and products, such as the Helix Express service, which also improves the customer experience of interacting with the brand, "added Daria Goryakina, Deputy General Director of the Helix Laboratory Service.

Being a St. Petersburg company, launches of Helix projects often begin in their hometown. So, it was St. Petersburg in the start of Helix Express - a low-cost service for contactless medical testing through Labomaty. It is fully developed by Helix specialists and has no analogues in the global market for laboratory diagnostics. Thanks to the pricing policy (up to 50% below average prices), the network receives high results in the influx of new customers and opens new points. In March 2024, the number of Labomats reaches 72.

In Kazakhstan, Azerbaijan and Uzbekistan, the company is developing in the format of a master franchise. In December 2023, the Laboratory Complex in Alma-Ata was opened. It became the seventh technological site of Helix, and there are already 10 diagnostic centers here.

Data breach of millions of network customers

On July 20, 2023, it became known about the leakage of data from millions of customers of the Helix network of medical laboratories. Roskomnadzor initiated the check.

Telegram channel "Information Leaks" reported that a file containing personal data of customers of the "Helix" network was posted for free access. According to the channel, the file contains 7.3 million lines with the following entries:

• FULL NAME;
• e-mail address (779 thousand unique addresses);
• phone number (879 thousand unique numbers);
• gender;
• date of birth;
• SNILS (not for everyone);
• Date the record was created and updated (17.07.2011 to 15.07.2023).

Data of millions of customers of the Helix medlaboratory network was leaked

In addition to this file DLBI , another dump containing records of 4,986,296 registered Helix users, including:

• email address (4.9 million unique addresses);
• hashed (SHA-512 without salt) password;
• IP address and User-Agent string.

Roskomnadzor will check information about a possible leak of personal data of customers of the Helix laboratory service, the department said on July 20, 2023.

Specialists of the laboratory service "Helix" reported a hacker attack on the night of July 15-16. The company assured that the leakage of personal data did not occur.

On the night of July 15-16, 2023, a hacker attack was carried out on Helix, as a result of which hackers tried to introduce the so-called "ransomware" into the company's systems - malicious software that encrypts files and blocks the operation of systems. Further, the attackers demanded a ransom for the "decryptor" - software capable of decrypting damaged data. The Helix IT team managed to stop the spread of the "ransomware" in the company's services, as a result of which only part of the data was encrypted. On the morning of July 16, diagnostic centers were able to accept orders, the company said in a statement.[3]

Buying Synevo in Belarus

On February 10, 2023, the Helix laboratory service announced the purchase of Synevo, the largest private laboratory diagnostics network in Belarus, from the international Medicover holding, which has one centralized laboratory in Minsk and 58 medical offices throughout the country. The financial terms of the agreement were not disclosed. Read more here

2022: Purchase of Laboratory De Genie for 400 million rubles

On January 13, 2022, the Helix network of laboratories announced the purchase of Laboratuar De Zhenya. The transaction cost amounted to 400 million rubles. Under the terms of the agreement, Helix received 100% of the Moscow laboratory, and the CEO of the latter received 10% of Helix. Read more here.

2021: Opening of the complex in Siberia

The Helix network of laboratories opened the first complex in Siberia in October 2021. About 435 million rubles were invested in this project.

The new Helix laboratory, launched in Novosibirsk, will carry out research for the Siberian Federal District (Siberian Federal District). This is the fifth such facility at the company: the rest of the Helix laboratories operate in Moscow, St. Petersburg, Yekaterinburg and Krasnodar.

The area of ​ ​ the Novosibirsk laboratory complex is 2.5 thousand square meters. m, it is equipped with equipment Roche Diagnostics, Sysmex, DiaSorin, Phadia, Bruker Corporation and other Russian and foreign manufacturers.

The network of laboratories "Helix" opened the first complex in Siberia

There will be performed general clinical, hematological, biochemical, immunochemical, microbiological, molecular genetic studies, as well as analyzes for the diagnosis of socially significant diseases - infectious, oncological and cardiovascular pathologies. The press service of "Helix" noted that the laboratory complex implemented the first project in Siberia to fully automate the implementation of biochemical and immunochemical tests.

The capacity of the complex will be 75 thousand studies, including up to 16 thousand tests for. coronavirus COVID-19 It is planned that over the year the laboratory complex will perform at least 7 million tests.

The general director and founder of Helix, Yuri Andreychuk, noted that the new laboratory complex was created with the possibility of further expansion in the face of constantly growing demand.

We plan to increase the geography of the presence of the Helix laboratory service in Siberia and open new diagnostic centers not only in large cities, but also in small settlements in the region. By the end of 2022, 100 Helix centers will operate in the Siberian Federal District, he said.

By the beginning of October 2021, the Helix network has 450 diagnostic centers and laboratory points in 130 cities of Russia.^[4]

2020: Opening of a laboratory complex in Krasnodar

At the end of 2020, the Helix company opened a laboratory complex in Krasnodar, in which about 260 million rubles were invested. This institution will conduct research on biomaterials for the Southern and North Caucasus Federal Districts in order to reduce the burden on the laboratories of the districts that arose against the background of the coronavirus COVID-19.

The area of ​ ​ the new complex is 1.3 thousand square meters. m. There will be conducted general clinical, biochemical, immunochemical and cytological studies, as well as specialized tests for the diagnosis of oncological and cardiovascular diseases. The complex has created an automated PCR laboratory with a capacity of up to 3 thousand studies per day for the diagnosis of biomaterial for COVID-19. In total, the laboratory is designed to conduct up to 120 thousand different tests per day. In the first year of work, it is planned to perform more than 12 million tests.

Helix opened a laboratory complex in Krasnodar for 260 million rubles

Helix has already concluded 220 contracts with private and state clinics for research in the Krasnodar laboratory. More than 60 employees will be involved in the maintenance of the complex.

The laboratory in Krasnodar became the fourth production site of Helix. Three other complexes are already operating in Moscow, St. Petersburg and Yekaterinburg.

The opening of the laboratory complex will reduce the time of research, some of them will be able to perform in a day, and not in two or three, as it was before, optimize logistics costs, as well as increase the total mass of tests for our customers. In addition, we expect that our own technological hub will become a growth driver for the Helix retail network in the Krasnodar Territory and neighboring republics, "said Yuri Andreychuk, General Director of the Helix Laboratory Service, quoted by TASS.[5]

2017: More than 1,500 research items performed for more than 1,000 medical institutions

As of June 2017, the company performed more than 1500 types of research for more than 1000 private and state medical institutions, provided services to clients in 120 cities of Russia, had 3 Laboratory complexes with an area of ​ ​ more than 4,500 square meters. m in Moscow, St. Petersburg and Yekaterinburg. A total of more than 1,500,000 studies were performed monthly by the Company's laboratories. More than 250 diagnostic centers have been opened under the Helix brand throughout Russia.

For several years, the company has been audited under ISO 9001:2008 (SGS certification body), as well as under ISO 15189:2012 (BUREAU VERITAS certification body). Helix is the first commercial laboratory to pass an international audit of this level.

2014: Helix is an exclusive provider of laboratory diagnostics services at the Olympic and Paralympic Games

In 2014, Helix was selected as the exclusive provider of laboratory diagnostics services at the Olympic and Paralympic Games. In 2015, the Helix Laboratory Service became the first commercial laboratory in Russia to implement a joint project with Roche Diagnostics to comprehensively automate the execution of biochemical and immunochemical tests. In the same 2015, the Company participated on behalf of Russia in an international project to determine national reference intervals and thresholds under the auspices of IFCC (International Federation of Clinical Chemistry). In 2016, the Helix Laboratory Service franchise was recognized as the best by Forbes magazine. The Helix Laboratory Service became the first company to provide laboratory diagnostics services, part of the "Federation of Laboratory Medicine," and the first laboratory to be included in the "Register of Reliable Partners." Being one of the largest laboratory services in Russia and serving more than 1000 private and state-owned PNPs, as well as 3,000,000 clients per year, Helix has experience in working with the transfer of applications in electronic form and obtaining results through MIS and, accordingly, a large volume of electronic document management.

Laboratory Information Systems

• Laboratory Information Systems - Systems and Project Catalog

Notes