eXpress secure corporate messenger

The main articles are:

• Instant Messengers (IM)
• Speech technology: On the path from recognition to understanding
• RPA (Robotic process automation)
• Types and capabilities of modern VKS systems
• Office Software (Russian Market)
• SaaS - History. Philosophy. Development drivers

2024

Million users

For 2023, eXpress made a qualitative leap by adding a powerful VKS as a functionality to the messenger and corporate mobility platform - and is now a complete, complete UC-class solution. Platform security has also become even higher, in particular, eXpress has just launched a group of "role model" functions on the market, which will allow the system to process simultaneously open and protected information. Unlimited Production (Anlimited Production, eXpress) announced this on June 10, 2024.

{{quote 'author = said eXpress CEO Andrey Vratsky. | In general, we have had more than a million users for a long time, just part of the eXpress installations have not yet joined the Federation and are isolated. But we believe that sooner or later we will get their consent to the gateways they control in our global communication network. As for who has become a million user, this is an employee of one of the TOP-10 rank corporations in Russia, and we are discussing with the services of this corporation the opportunity to present him with a full set of the famous eXpress merch.}}

eXpress 3.16 with model for configuring security policies and access control

eXpress received a special feature for corporate platforms - a role-playing model. Unlimited Production announced this on May 28, 2024.

The updated version of the eXpress 3.16 business superapp has a role model for configuring security policies and access control. This feature will prevent data leakage outside the corporate environment and simplify the process of setting restrictions for employees and partners of Russian companies.

The role model will be implemented in several stages. At the first stage, it will allow:

• Create user groups based on criteria such as the platform (iOS, Android, Web, Desktop), the network from which users connect (Internet or internal corporate network), belonging to groups in the corporate directory, for example, Active Directory, as well as roles in Keycloak. "Roles" for users can be configured even depending on the individual fields of their profile in eXpress, for example, department, position, mail address, name or login.
• Prevent certain groups of users from downloading, viewing, sending and forwarding files, the ability to share files in other applications, and even saving files in the device's memory by their specific properties (extension, weight), chat types, etc.

Fine-tuning the role model on the company's corporate server will distinguish between rights and give different levels of access. For example, it can allow one category of employees to send (receive) any files outside the perimeter of the company, and another category to exchange them only within the corporate environment.

In the next steps, you plan to expand the criteria and options for role model constraints. They will also apply not only to files, but also to other attachments and even to individual eXpress functions.

Award IT Prize

On May 28, 2024, the eXpress business superapp supported the key event in the field of information technology in Russia - TAdviser SummIT: The best IT practices in Russia. As part of the forum, eXpress received the IT Prize "VKS of the Year," which confirmed its power and reliability as a VKS platform for corporations. Read more here.

Increase of VKS participants to 256

The enterprise communications and mobility platform eXpress has announced a major update to the video conferencing service. It included an increase in the number of active VKS participants to 256, a recording function and new opportunities for interaction at online meetings. The developer announced this on March 11, 2024.

The number of active eXpress VKS participants has doubled, and now up to 256 people can take part in them at the same time. Users still have access to discussion in the conference chat, instant connection to the webinar via the link and other business tools for large and small meetings.

An important innovation of 2024 was the recording function. eXpress enterprise users can record an audio or video call. Any participant in the call (with the exception of public server users and "guests") can start or stop recording. At the end of the conference, all participants receive a link to download the audio and video file of the recording.

New opportunities for interaction and expression of emotions have also become available to all participants in calls and conferences: the "Raise Hand" button as a quick way to attract attention, ask a question or speak out on a topic, and "Reactions" to a speech from a standard set of emoji in messages.

Companies can deploy a solution with new functionality both on-premium and in a secure cloud version.

The systematic development of the functionality of the VKS is planned for the whole of 2024. In the roadmap of development - the backgrounds in the call, the agenda of meetings and the text report after it. Thus, our VKS, combined with a secure messenger, become a full-fledged working ecosystem for teams of any scale and any business tasks, "said Andrey Vratsky, CEO of the eXpress platform.

2023

Red OS Compatibility

The eXpress enterprise communications and mobility platform is compatible with RED OS. This was announced on November 13, 2023 by Unlimited Production (Anlimited Production).

The operation of the application on the RED OS is carried out correctly and without restrictions on functionality. which confirms a two-way certificate.

Based on the reliability and resiliency of Russian technologies, the compatibility of eXpress and RED OS solutions creates a secure infrastructure for corporate communication and collaboration.

Appearance in RuStore

The eXpress business super application can be downloaded from RuStore. The developer of the communication platform eXpress introduced into the system and tested the ability to send and receive push notifications from an alternative domestic store. Unlimited Production announced this on November 7, 2023.

The need to master the push service is associated with the restrictions imposed on Google services in mobile devices of some customers. Also, Russian developers do not exclude a complete ban on sending push notifications from Google in the future.

As of November 2023, the application store with the support of the Ministry of Digital Development of the Russian Federation RuStore is, if not a replacement, then the official competition of Google Play. RuStore developers provide app creators with full access to app downloads, promotion tools and the connection of stora technologies, including push notifications.

Push notifications improve the interaction of clients with the application. In eXpress, this function allows you to always be in touch with the user and remind him of updates: news, incoming messages and calls, various kinds of requests and actions.

In November 2022 Government of the Russian Federation , it included the domestic RuStore application store in the list of programs for mandatory pre-installation on officially sold in. Russia smartphones The main range of RuStore is applications from Russian developers. As of November 2023, RuStore is visited by more than 10 million users per month, and this number is constantly growing.

Support for Astra Linux Special Edition

The eXpress enterprise communications and mobility platform runs on the domestic Astra Linux Special Edition operating system. Unlimited Production announced this on October 12, 2023.

The eXpress corporate communications platform includes a messenger with personal and group chats and channels, video conferencing for 120 + participants, a corporate Smart Apps store that provide mobile access for employees to the company's information systems. eXpress can be used on all desktop operating systems, including Windows, MacOS, Linux, Ubuntu, Astra Linux SE and on mobile devices running Android and iOS. The product is included in the Register of Russian software, has a certificate of compliance with the fourth level of trust of the FSTEC of Russia.

Obtaining a certificate for compliance with the 4th level of trust of FSTEC

The company Unlimited Production on August 29, 2023 announced the passage of certification tests of the eXpress platform for compliance with the 4th level of trust. FSTEC RUSSIAN FEDERATION The fourth level is the highest level of trust placed on tools information protection in information systems that are not designed to process information constituting state a secret.

The certificate of the 4th level of trust will make it possible to use the eXpress communications system when creating facilities of the critical information infrastructure of the 1st category, automated control systems of technological and production processes (APCS) and state information systems of the 1st class of security, information systems of personal data while ensuring the 1st level of security of personal data.

A high standard of information security is a priority for our corporate customers. Increasing the level of trust of FSTEC confirms the reliability of the information protection tools used in eXpress and opens up opportunities for using the platform at critical information infrastructure facilities and when working with personal data, "commented Andrey Vratsky, CEO of eXpress.

Successful testing of the eXpress system for compliance with the 4th level of trust of the FSTEC is confirmed by the Conclusion of the testing laboratory in the Information Security Certification System for information security requirements. The technical conclusion certifies that eXpress is a general-purpose software tool with built-in means of protection against unauthorized access to information that is not a state secret, and meets the requirements of the document "Information Security Requirements Establishing Levels of Trust in Information Technical Security Tools and Information Technology Security Tools" (FSTEC of Russia, 2020).

Inclusion of Russian products for digital workplace in the map

In June 2023, the product was included in the TAdviser card "Employee Digital Workplace 2023."

Home Page Appearance

The main page of the application appeared in the eXpress messenger. The developer company announced this on April 3, 2023.

Now the start screen is a separate customizable tab. It facilitates navigation in eXpress and becomes the company's single information center on an employee's smartphone or laptop. On the home page, users get acquainted with corporate news, view notifications and start working with chat bots and Smart Apps.

The home page in eXpress is the start screen of the enterprise application. Previously, it was implemented only in consumer products, for example, Sberbank or Yandex.

This eXpress feature is responsible for quick access to enterprise services. On the start screen, users can open a bot chat or the necessary Smart Apps business application in a few clicks. For comfortable navigation on the main page, the developers have provided a section with frequently used work tools.

On the launch screen, employees also receive up-to-date information about the company's work and participate in corporate life. The content itself on the home page can be customized. eXpress displays information there from the company's corporate portal or website. It can be news, announcements, polls and more.

The main page becomes a single notification center from all Smart Apps and chat bots. Users do not need to waste time searching for notifications - they are collected in one section and are available immediately after opening the application.

People are used to the fact that all the necessary tools are collected on the start screen. The best consumer products work on this principle. And we are the first to provide comfort of this level to corporate users, "said Andrey Vratsky, CEO of the eXpress corporate communications platform.

Compatible with Solar Dozor DLP system

As part of the security strategy for corporate communications, specialists from the Russian platform eXpress and Rostelecom-Solar, the developer of the Solar Dozor DLP system, have issued an official certificate of compatibility between the two products. Before that, integration was repeatedly tested in tests and several large projects. This was announced on February 21, 2023 by the Roste lecom-Solar company. Read more here.

Compatibility with Stakhanovets complex

As part of the strategic cooperation, the developers of Stakhanovets software and Unlimited Production conducted product compatibility tests. The result was the release of a two-way compatibility certificate. Unlimited Production announced this on January 30, 2023.

Monitoring messengers is one of the most popular software functions. Stakhanovets complex Communication of employees of the vast majority of companies goes into corporate messengers. Therefore, it is important for security services to monitor information using monitoring systems. data breaches

Messengers are the most common way of working communication, but, unfortunately, one of the most vulnerable. Stakhanovets has long provided control over online chats and now, at the request of customers, we have added eXpress to the list of supported ones. Companies have access to monitoring text messages, voice conversations, as well as files, which will allow companies to avoid incidents, "said Alexander Kanatov, Operating Director of Stakhanovets.

The compatibility of eXpress with the Stakhanovets platform allows companies to solve communication and internal information security issues using products combined into a single infrastructure, "Leonid Govorov, director of the eXpress platform implementation and support department, commented on the news.

Both solutions are part register of domestic software of and certified. In the FSTEC of Russia near future, their time developers will conclude a strategic partnership agreement. This will help to Russian businesses comprehensively replace inaccessible Western programs.

When recording suspicious actions on the part of employees, the system will send a notification to the security service, which will allow companies to reduce the risk of information leakage, as well as avoid reputational losses.

Messenger monitoring is one of the most popular options for Stakhanovets. The software has long provided control over communication in WhatsApp (owned by Meta, recognized as extremist and banned in Russia), Telegram, Viber, Skype, etc.

Add Threads and Keycloak Authentication Engine

On January 18, 2023 Unlimited Production , the company announced that the updated eXpress capabilities are already available to users of the enterprise platform. Added features include threads (comments on messages in) and using chat authentication Keycloak. The update helps structure group chat conversations and set up Single Sign-On for quick login integrated information.

Treds are familiar to many from the experience of using public Telegram and Western corporate products. In eXpress, the function is implemented according to the same principle - these are branches of discussion of specific tasks and messages in a channel or group chat.

The feature allows you to separate the discussion of certain messages into a separate thread and reduce the number of push notifications in work chats. The information in the correspondence looks more structured, and the user receives notifications only about the discussions of interest to him.

Another important update is the Keycloak authentication mechanism. Keycloak is an alternative or addition to Microsoft Active Directory. User authentication is managed directly on the enterprise server. In addition, the update opens the possibility of using Single Sign-On, which is not available in Active Directory.

The company at the same time seeks to close the needs for user comfort (threads have shown themselves perfectly in Telegram and other products), and increase infrastructure capabilities. Keycloak is a good option to add and expand the capabilities of Microsoft Active Directory. Plus, this is the ability to create Single Sign-On based on eXpress, noted the CEO of the corporate communications platform eXpress Andrey Vratsky.

2022

"I-Teco.Cloud ud" - supplier SaaS-versii eXpress

On November 8, 2022, the company Unlimited Production (Anlimited Production) announced that it IaaSprovider I-Teco.Cloud had become a supplier SaaS of a version of the eXpress corporate communications platform. This will allow companies that prefer cloudy the model not only to switch to a domestic communication tool, but also to maintain the usual format of use.

The eXpress cloud model is an option for companies that have no desire or need to work with on-premieses, "said Andrey Vratsky, CEO of eXpress. - Cooperation with I-Teco.Cloud opens up this opportunity for the entire market. We are conducting some interesting projects. In the future, we expect a significant increase in the adoption of the cloud version of our platform.

All the key functional advantages of eXpress are relevant for the SaaS version. Among them are the federation, the corporate mobility platform, encryption and delimitation of access to data, a crypto container and a gallery of certificates, including FSTEC. Basic features are also available: messaging and files, calls and conferences, chatbots, the Smart Apps business application window, and integration with more than 70 enterprise systems.

Cooperation with eXpress will help customers adapt to reality faster, "said Konstantin Lopatkin, CEO of I-Teco.Cloud. - A year ago, most companies communicated in services whose servers are located abroad. They are not available for November 2022. Working with eXpress will help business not only switch to a domestic product, but also maintain the usual cloud format.

Add Virtual Rooms

All conference features are available to eXpress enterprise users. The platform developer announced this on November 1, 2022. The main thing in the updated version is virtual rooms, scheduling video conferencing, sending invitations to email and much more. According to the developers, the update allows you to replace Zoom and Microsoft Teams without additional tools.

The usual Western platforms for conferences will no longer be on the market. And those that still work will soon stop. The question of communication by video is closed by the updated version of eXpress. Companies do not need to install additional tools for online meetings.

You can also join the conference by clicking on the invitation link. Anyone can connect to it, even if they are not registered with eXpress. If necessary, you can edit or delete any conference.

There are no Western services for conferences or there will be no soon. The replacement period is weeks, maximum months, - said Andrey Vratsky, CEO of eXpress. - Updating our platform closes the question of how to work without Zoom or MS Teams. In eXpress, without installing additional tools.

In this version of the messenger, a catalog of open chats and corporate bots has appeared. With it, employees can view a list of company group chats and start communicating with colleagues in any of them. In the directory, you can also start working with available chat bots in one click.

Tag System Appearance

On October 19, 2022, Unlimited Production announced the special functionality of the eXpress communications and mobility platform, implemented in the latest update. The tag system that appeared in desktop versions allows you to organize the user's workspace and filter and search both by messages and by contacts, chats and channels.

Using pre-installed and arbitrary tags, users can group channels and chats by topic, divide contacts by participation in specific processes or projects of the company. Tags can also be attached to messages for quick navigation and search in the messenger. The solution allows company employees to easily navigate the flow of work information.

In addition, users can mention in one click in a chat or add people united by one tag to the conference. Another advantage of this function is the ability to quickly configure notifications for each tag - there are three modes available "with sound," "without sound" and "without notifications." All these capabilities have no analogues among any communication platforms and make the experience of using the product more comfortable.

The eXpress reminder manager allows you to speed up work communication. It allows you to configure notifications for read and unanswered messages in personal chats. The messenger will remind you to respond in a group chat if the message contains a mention of the user. Reminders can also be set up manually for any messages so as not to forget anything important.

SaaS Model Availability

On August 29, 2022, the developer of the enterprise communications platform eXpress spoke about the service that appeared - the deployment of the service in the cloud infrastructure. It allows the business to obtain a ready-made solution in a short time without additional costs for the purchase of equipment, installation of the system and its maintenance. At the same time, all eXpress functionality is available to companies, including a single window of Smart Apps business applications.

Previously, the eXpress platform, designed for corporate communications, was delivered only using the on-premium model, located in the customer's local infrastructure. To do this, companies need to allocate servers, as well as time and resources, to deploy and then support the platform. A possible shortage or high cost of equipment can lead to an increase in the total cost of the project and an extension of the deadlines for their completion.

For companies experiencing similar difficulties, as well as for enterprises seeking to reduce the cost of maintaining IT infrastructure, the SaaS model of the eXpress enterprise communications platform will be an excellent alternative. It saves the company's resources on buying servers, deploying and supporting the system, as well as reducing the period of its commissioning - within a few days the customer receives a ready-to-use platform, which is fully served by the provider. Payment is made once a year according to the subscription model for the number of licensed users, and the process of signing a supply contract becomes several times faster.

The cloud version of eXpress offers the same range of enterprise communication capabilities as the version hosted in the local infrastructure - file and messaging, voice calls, video conferencing, chatbots and Smart Apps business applications. In addition, the platform integrates with corporate directories, mail clients, information security solutions, as well as a large range of systems and business applications with more than 70 titles as of August 2022.

The cloud model of eXpress deployment, among other things, simplifies the task of import substitution of Western corporate communication services, "said Andrey Vratsky, CEO of eXpress. - In difficult conditions, it allows you to save time and resources of the company, as well as make a seamless transition to the Russian platform as soon as possible. At the same time, the provider completely removes the risks and difficulties of servicing the solution from the company.

Compatible with more than 70 solutions

On August 11, 2022, the developers of the enterprise communications platform eXpress announced an expansion of the list of platforms and products available for integration. The number of compatible solutions is more than 70.

Due to the increased market demand for the integration of corporate messengers with a large number of business systems, including domestic ones, eXpress specialists conducted a large-scale study and identified the most popular solutions among Russian companies. Based on the results of the analysis of the results obtained and the health check of the already implemented integrations in eXpress, they developed integration mechanisms with new systems and platforms.

According to the results of the study, the most popular software classes for integration were: video conferencing platforms, mail clients, enterprise management systems, CRM systems, antiviruses, DLP and SIEM systems, electronic document management and others.

As a result, the eXpress list contains more than 70 platform-compatible services, among which the most common solutions in their categories are:

• Microsoft Active Directory Enterprise Directory.
• Domestic operating systems Astra Linux and RED OS.
• Zabbix monitoring system.
• Vinteo video conferencing service.
• amoCRM and Bitrix Customer Communication Management Platforms24.
• Enterprise Management Systems SAP ERP and 1C:ERP.
• Kaspersky Anti-Virus.
• MaxPatrol SIEM Real-Time Security Event Analysis Platform.
• DLP systems InfoWatch Traffic Monitor and RostelecomSolar Dozor.

The developers report that the list will be constantly supplemented based on the needs of current and potential customers.

The increase in the number of enterprise systems compatible with eXpress allows users to increase the level of their own work mobility, and IT services (including information security departments) - seamlessly integrate the product into the enterprise infrastructure.

Start of the FSTEC Trust Enhancement Process

On July 7, 2022, the developer of the corporate messenger eXpress initiated the procedure for increasing the level of trust of the FSTEC of Russia. The Russian product, which has the 6th level of trust, will receive the 4th level FSTEC certificate after considering the application and successfully checking the built-in information protection mechanisms.

Certification of the 4th level of trust will make it possible to use the platform in significant objects of CII of the I category, in state information systems of the I class of security, in automated systems for managing production and technological processes and information systems of personal data of the I level of security, as well as in public information systems of the II class.

FSTEC certification is the guarantor of high safety standards for our customers data when working with eXpress. Increasing the level of trust will not only confirm the reliability of the mechanisms for protecting corporate correspondence, calls and transmissions, files but will also open up opportunities for eXpress employees who are critical for of the Russian economy industries those who require special treatment, "said the information security CEO of eXpress. Andrey Vratsky

Winner in the nomination "Corporate Messenger of the Year" TAdviser IT Prize

For the second time in a row, the corporate platform eXpress from the Russian company Anlimited Production won the Corporate Messenger of the Year nomination. The award of the prestigious TAdviser IT PRIZE on May 31 was received by the CEO of eXpress Andrei Vratsky.

The application presents a secure corporate Super App, which includes a classic messenger, audio and video conferencing, a platform for the development of corporate BotX bots, as well as an enterprise store of SmartApps applications that provide mobile access to the company's information systems.

eXpress integrates with key enterprise services, DLP and SIEM systems. The information is protected using a federated three-level end-to-end encryption protocol on elliptic curves. All company data is stored on corporate servers under the full control of the customer. The system is available on all platforms (iOS, Android, Windows, Mac, Linux and Web).

I would like to thank the conference organizers and our customers for this award. This is not only our victory, we largely owe our wonderful customers our progress. Thanks to all those hundreds of thousands of railroad workers, nuclear workers, oil workers, bankers, metallurgists and other customers who use eXpress every day. They help us develop and make our product better. We thank customers for their trust, we are trying to comply, and we already see that our platform is gradually becoming the standard of corporate communication in Russian business, "said Andrey Vratsky, CEO of eXpress."

Employees of corporate clients communicate in eXpress with colleagues within the company, partners and external counterparties in one secure application. A large network of corporate servers installed in customer infrastructure throughout Russia provides them with convenient and secure communication anywhere in the country.

The platform is included in the Unified Register of Russian Programs for Computers and Databases (Register of Domestic Software) and is certified by the FSTEC.

eXpress composition

According to May 2022, eXpress is a secure corporate Super App, which includes a familiar messenger, group audio and video calls, a platform for developing corporate BotX bots, and a corporate SmartApps app store that provide mobile access to the company's information systems.

The application integrates with key enterprise services, DLP and SIEM systems. The information is protected using a federated three-level end-to-end encryption protocol on elliptic curves. All company data is stored on corporate servers under the full control of the customer. The system is available on all platforms (iOS, Android, Windows, Mac, Linux and Web).

2021: Integration with Vinteo Video Core and CommuniGate Pro

On November 9, 2021 Russian , the solution manufacturer, Vinteo platform developer, unified communications CommuniGate Systems secure messenger Express developer and distributor Neutronix announced the creation of a technology alliance. Partners plan to combine their expertise to address their corporate communications needs not only in, but also RUSSIAN FEDERATION outside. The alliance will offer the market a solution for organizing fast synchronized corporate communication online,,, video conference telephony office, AUTOMATIC TELEPHONE EXCHANGE task management, managing complex calendars, etc.

As reported, the modern market in most cases offers communication systems for foreign manufacturers, and this narrows the scope of choice and complicates it with restrictions on import substitution (especially when it comes to state corporations and companies with state participation). Therefore, the companies participating in the Alliance took the path of joining forces to offer customers a fully functional system of domestic production to use all available technical capabilities for the exchange of information. The joint solution of technology partners will allow customers to use resources freed up by saving on tenders, purchasing additional equipment and attracting developers. According to Andrei Vratsky, CEO of Express, in 90% of cases, the client needs not only a messenger, but also additional options for communication, in particular video conferencing.

Corporate communication platform Express is a product certified by the Federal Service for Technical and Export Control. The solution runs on a federated proprietary protocol that has been audited by CryptoPro, is embedded in the customer's infrastructure, which allows all control over communications to be transferred to its IT services.

Integrating with products (and also acting as a mobile client) with our protocol and our integration, we additionally encrypt the communication channel from the user to the corporate system, respectively, both Vinteo and CommuniGate Pro, and all automated customer systems become encrypted, as a result - secure. told Andrey Vratsky, CEO Express

CommuniGate Systems has a history spanning over 30 years. The main functionality of the platform is exchange e-mail and instant messages, management of calendars, contacts and tasks, access to voice and video communications, and contact center storage collaboration with corporate content. The interface provides the user with access to all communication capabilities in the "one window" format. According to Vladimir AEROSPACE FORCES Vinteo CommuniGate Pro Burgov, an open API platform is also responsible for the compatibility of the Express messenger with, which allows you to integrate a wide range of solutions into the platform at the request of the customer.

The introduction of Vinteo products does not require serious investment in equipment, the vendor minimizes the burden on client workplaces. It also provides an API to quickly integrate the system with others within the customer's infrastructure. By mixing video streams, Vinteo solutions provide the right quality of communication and image.

A joint solution will allow us to take corporate communication to the next level. First, because each of the alliance partners has strong developments of their own. The more each side focuses on its product, the more it understands its subject area. Secondly, each of us does not stand still, but continues to optimize our product. Express will act as a guarantor of security, CommuniGate Systems - the basis for integration, Vinteo will "invest" its technological capabilities. commented Roman Samoilov, director of Vinteo

The growing needs of customers have long made it clear to the market that a single vendor (including a foreign one) will not close them with one ready-made solution. It is more important to combine the proven experience of several companies, which has accumulated over many years. Since separately in different combinations of products are already integrated more than once for the needs of customers, we have learned how to customize systems, have proven deployment scenarios, tested documentation and have passed joint certification. Each of the products of the technology alliance, working in conjunction with the others, creates a synergistic effect. Neutronix acts as a link between companies that have been producing specialized products for a long time, they do not need to be completed or remade, and, importantly, each solution has its own "reserve" in expanding functionality. told Grigory Ivanov, founder of Neutronix

2020: eXpress Enterprise Communication Platform

The eXpress corporate messenger allows you to conduct instant messaging, conduct video and audio conferences, exchange documents in accordance with generally accepted corporate security requirements. The platform has proven itself safe and convenient for business communications. No wonder it is chosen by the largest Russian corporations.

eXpress users are banks, oil and gas companies, government agencies and other organizations that are important for the security of corporate information and increasing employee productivity. 4 out of 10 largest companies in Russia^[1] using the eXpress platform. One of the significant clients of the decision in 2020 was Russian Railways (Russian Railways).

Users of the local enterprise server have the ability to communicate both with users of other corporate servers and with users of the public server. Thus, employees of partner companies, counterparties and suppliers, as well as customers can conduct safe quick communication in the messenger.

The platform includes:

• applications for iOS, Android, Web, Desktop (win, mac, * nix);
• enterprise server: the ability to communicate with colleagues, partners and clients of the eXpress federation.
• Video conferencing with screen display
• Voice calls
• a platform for implementing chatbots.

Platform functionality

Key features of the solution:

• UX is close to popular messengers, users do not spend time adapting.
• Connecting both internal and external (for the company) users does not take long.
• Stealth mode for delicate negotiations. By timer, all messages are burned (by time after sending, or after reading).
• The ability to quickly build project interaction with any number of participants: messages, media, documents, files, calls, conferences.
• Open corporate chats and channels instead of mailing. The ability to make visible all messages that were written before the user joined the channel or chat.
• Video conferencing is available immediately in a browser with the ability to connect users of any server. At the same time, there is no decryption point on the servers, and mixing occurs on the end devices.
• Platform for building corporate bots. With local installation, bots are located in the customer's infrastructure and allow direct integration with corporate systems.
• Ability to destroy information on devices for specific events (e.g., dismissal), access blocking, managed storage cache
• Audit of information security events on the corporate server.

Remote work and import substitution

The corporate messenger eXpress is the only product on the market that has received FSTEC certification, which confirms the security of the solution, and also allows it to be used in government departments, companies with state participation and financial organizations.

The solution is a completely Russian development and is included in the register of domestic software.

Advantages of the eXpress platform:

• eXpress is the only holder of the FSTEC certificate.
• A federated structure opens up the possibility of server-to-server communication (colleagues, partners, other companies, customers and ordinary users).
• Each customer can install the required number of servers and connect them into a single network
• Own development of a federated interaction protocol, end-to-end encryption (e2ee), electronic signature, integrity control and authorship.
• Included in the register of domestic programs.
• Platform developers do not have access to user correspondence, unlike many services, which, at the request of a third party, can provide all correspondence stories.

Business Chatbots

Integration and mobile interface for corporate systems from one application (chatbots for business) allow all employees, including those in quarantine, self-isolation and transferred to remote work, to fully fulfill their functions in the company's business processes. You can coordinate documents, see reports and receive emergency notifications from monitoring services immediately in the messenger.

The development of integration solutions with enterprise systems with the ability to work with them in dialogue mode is available to any company with experience in creating custom solutions. Some bots are provided in open source codes for quick refinement and adaptation into their business processes. Already released business bots on electronic document management and IT monitoring, HR bots (instant certificates, approval of vacations and business trips), bots for issuing passes and printing, for mobile access to Lotus Notes, Jira, Tivoli and other systems.

Implementation timeframe

Installation of the server, subject to vendor support, takes from 1 to 3 days. Next, there is a simple connection for all users, available even in remote work conditions. It is enough to download the application, or use the web versions of corp.express.

Creating connectors to information systems and robotizing business processes (chatbots for business) takes an average of one to several weeks.

Partners

Partners of Unlimited Production, a system developer, are the largest domestic integrators, including I-Teco, Softline and CROC. The latter, for example, included the corporate messenger eXpress in the# set of solutions for remote work, created to quickly transfer employees to remote work.

Cost

A subscription to the secure messenger for business eXpress will cost the client 3,000 rubles per user per year. At the same time, any number of servers in the customer's infrastructure are available.

Free for the duration of the pandemic

As a supporting measure for business, Unlimited Production canceled the fee for the period of the difficult epidemiological situation in Russia in 2020.

In connection with the current situation in Russia and the world, in order to ensure the safety of employees without prejudice to business processes, we decided to provide free use of the eXpress platform for all organizations until the epidemiological situation in Russia normalizes. We want to provide a comfortable quarantine without loss for business, - said Andrey Vratsky, executive director of Unlimited Production. - We believe that by joining forces we will be able to ensure the safety of people, corporate information and continuity of business processes even when working remotely.

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