Moscow Metro (mobile application)

Main article: Mobile applications

2024: Organization of payment by virtual "Troika"

VTB and Mosmetro implemented the payment of the passage of the virtual "Troika." VTB announced this on May 27, 2024.

𝓲

mosmetro.ru

Virtual Troika is a transport card that can be released using a smartphone in the Moscow Metro mobile application. The service runs on QR codes on phones from all manufacturers, including iOS. To use the service, you need to select a ticket from the tariff menu and link a bank card. Virtual "Troika" is produced one-time. With a card, you can pay for travel with a Wallet ticket or purchase most of the subscriptions from the current tariff menu. All new purchases are linked to the released virtual card. Users will spend less than a minute from buying a ticket until the travel validation.

To pay for the passage of the virtual Troika in the metro, on the MCC, MCD and electric ships, you need to go to the Moscow Metro application, press the "Get QR" button and bring the received code to the reader on the turnstile. To pay for travel in ground transport, you need to scan the QR code on the validator with the smartphone camera and confirm the payment in the application.

Virtual Troika is developed entirely on the basis of Russian technologies. The solution is available to the owners of all 50 million issued plastic cards. Digitalization of the ticket system allows the city to save 2.5 billion rubles a year by refusing to print checks and paper tickets, - said Maxim Liksutov, Deputy Mayor of Moscow in the Moscow Government for Transport.

Following the global trend towards digitalization, we continue to introduce technologies to develop transport and increase user comfort. At the same time, variation, convenience and comfort are VTB's key priority in the development of transport payment services. One of these solutions was the Troika virtual card. Now passengers of Moscow transport have another convenient contactless way to pay for travel, which allows them to refuse to use a plastic card and buy tickets at the ticket offices. A passenger can independently, being in any place, without queues, purchase a ticket and use a smartphone to pay for travel, - commented Vadim Izotov, head of the department for the development and support of special electronic products, senior vice president of VTB Bank.

2022: Opportunity to buy a ticket for river transport

In the mobile application "Metro" Moscow there was a function of buying tickets for the capital's river transport. The Moscow mayor's office announced this on August 18, 2022.

The application provides 11 travel routes on river trams and motor ships: seven pleasure, three banquet and one crossing route. You can choose the walking routes "Northern," "Kolomensky," "Circular," "Central," "Historical," "Silver Bor," "Northern River Station - Khimki" or use the crossing from the Northern River Station to the Zakharkovo pier. River walks with a banquet are also offered: they are chosen by those who want to celebrate a wedding or anniversary on board the ship.

The Moscow Metro application has the opportunity to buy a ticket for river transport

You can buy a ticket using a bank card. The service is available to all users of the application. They can quickly choose the route, date and time of the trip by river tram or ship and instantly pay for travel. You do not need to print the purchased ticket, when boarding, it will be enough to show it electronically.

You can purchase a ticket through your personal account, which will appear in the application after registration. To select a route and make a purchase, go to the section of the office "River Transport," and in it select the option "Buy a ticket." The menu that opens will present all the options for traveling on river trams and motor ships. When you select the appropriate date and time, you must specify the date and time. Then the free space page opens. You can pay for the trip using a bank card.

On behalf of Sergei Sobyanin, we make innovative river transport as convenient as possible for passengers. Including we offer different options for remote purchase of tickets. Using the Moscow Metro mobile application, passengers can build a route in advance and save time on paying for travel. Every month, more than 1.5 million people use convenient services of the Moscow metro application, - said the Deputy Mayor of Moscow for Transport Maxim Liksutov.[1]

2020

Availability of information on car load

On January 27, 2020 Moscow Metro , he announced that from the end of 2020, you can find out in advance about the load of cars in the metro - such a service works application in Metro. Moscow It helps to make travel more comfortable even during rush hour.

The data is updated every 10 seconds, for which a ton of information from different sources is processed.

How does this happen:

• the number of devices connected to Wi-Fi, the number of passengers passing through the turnstiles, and the analysis of impersonal data from CCTV cameras is also being tested.
• the main work is performed by algorithmachine training: it determines the type and capacity of cars, the presence of large transfers on the line, the day of the week and much more.

It is the algorithm that analyzes all the data received, determines the workload of the arriving train and reports it in the application every 10 seconds.

Chatbot availability for passengers

On December 3, 2020, the CST group of companies (part of the Sberbank ecosystem) announced that, together with the Moscow Bank of Sberbank and the Moscow Metro team, it had introduced a chatbot for passengers. During focus group testing, the virtual text assistant automated 75% of requests without transferring to the operator and launched into commercial operation on November 17. In industrial operation, the virtual assistant demonstrates 88% automation. The bot is available in the Moscow Metro application. Read more here.

AppGallery Availability

On November 25, 2020, it became known that mobile application Metro Moscow became available in the app store AppGallery for and. smartphones Huawei Honor

The Moscow Metro application is a full-fledged service with support for HMS (HUAWEI Mobile Services). Now AppGallery users will be able to use all the available functions of the application: build routes in Moscow and the Moscow region, read up-to-date information about the work of the metro and the MCC and brief information about the stations and their photographs, receive notifications about the closure of stations and sections of lines in connection with repair work and messages about emergency situations in real time, see the numbers of the ground transport routes available for transfer, calculate the average cost of the trip along the selected route, receive information about intercepting parking lots, view more than 100 attractions of the capital and cultural monuments with the ability to build a route to them, use the tariff calculator, place applications for accompanying people with limited mobility and replenish the Troika card.

The Moscow Metro application has become available to the 16 million audience of the AppGallery store. Now users of HUAWEI and HONOR smartphones have the opportunity to fully use all the functions of the application. Cooperation with Metro Moscow is an important step for us in the development of our ecosystem and in particular the transport vertical. In the future, we will continue to actively replenish AppGallery with other applications so that residents of Moscow and guests of the capital feel as comfortable as possible moving around the city, "says Mikhail Komkov, vice president of Huawei's ecosystem in the Eurasia region.

The Moscow Metro application began to show the loading of cars in real time

On November 17, 2020, the Moscow Department of Transport announced the appearance of a function for tracking the load of cars in real time in the Moscow Metro application.

Now you can find out in advance about the occupancy of the cars of the incoming train and the exact time of its arrival. The station card will display a train with information about the loading of each car at the current moment in time, the program description says.

The Moscow Metro application began to show the loading of cars in real time

The service, which allows you to learn in advance about the workload of the cars of arriving trains, began to be tested in early November 2020 at the Moscow metro station Prospekt Mira. Subsequently, several other stations were connected to the tests, and by the time the updated Moscow Metro application was launched, the function became available at most stations of the Moscow subway. Car load data is also broadcast directly to platform walls at some stations.

This function has become one of the measures of the Moscow metro aimed at solving the problem of loading trains. Other measures include a 50% discount on the trip from the opening of the metro to 7:15 and from 8:45 to 9:15. The discount is valid on the Taganskaya-Krasnopresnenskaya and Nekrasova metro lines until July 2, 2021. The head of the Department of Transport Maxim Liksutov said that the Moscow authorities could make this discount permanent.

Several innovations appeared in the Moscow Metro application in mid-November 2020. So, the Troika transport card can now be tied to your personal account. If the card is lost, the balance and tickets will remain, they can be transferred to another "Troika." There is a function of auto-filling a balance from a bank card and a reminder to reduce the balance.

The app also allows you to schedule subway trips according to different parameters, such as the minimum number of transfers or the time spent. And filters will help you choose stations where you can, for example, buy coffee or use a bathroom. Calorie counts were also added.^[2][3][4]

Notes