Russian Post: Urgent delivery

2023: Connectivity in cities with populations ranging from 500,000

On July 4, 2023, the Russian Post announced the connection of an urgent delivery service for parcels from branches in cities with a population of 500,000 or more. Thus, the service is available in 2,500 branches, and 48 million Russians can use it.

The average time urgent delivery from post offices is 35-40 minutes. 60% of all applications for this service To Moscow St. Petersburg are left by customers in and, followed in the ranking. In the Krasnodar mobile application Post Russia , customers rate the quality of the service at 4.94 out of 5.

Mail continues to scale convenient digital services for customers. Urgent delivery is already available in more than 40 cities - and we plan to distribute the service further. The demand for the service in cities with a population of one million over the year increased by 60%, - said Suren Arakelyan, head of the Last Mile product development department of the Russian Post.

You can order the service on the website or in the Mail mobile application. To do this, you need to find the parcel that awaits in the department by the track number, choose the delivery option "In 90 minutes," and then pay for the service online - by card or through the Fast Payment System. Soon after the order is confirmed, the courier will bring the departure.

2022: Launch of urgent delivery

On June 21, 2022, Russian Post announced the launch of urgent delivery from retail and online stores throughout Moscow. The delivery time interval can be adjusted to the requests of a specific retailer.

The mail will deliver the order day to day to any part of the city or to the interval specified by the retailer in certain geozones. You can track the movement of a purchase in real time in your personal account or on the store website thanks to integration. API The first to connect to the new service was a network of stores cosmetics and perfumes "."L'Etoile

The next city, where urgent delivery of Mail from stores will appear in July, will be St. Petersburg.

Instant delivery and same-day delivery are the two most dynamically developing services in the logistics market for online sellers. Thanks to these products, our partners will be able to increase sales, the number of repeated purchases and the percentage of redemption of orders, and buyers - quickly receive the goods. By the end of the year, we plan to scale the service to several large cities of Russia and create significant competition in the urgent delivery market, - said Leonid Zondberg, acting Deputy General Director for e-Commerce of the Russian Post.