Sberbank of CRM

In September, 2017 Sberbank suggested corporate clients to use new service – free CRM. The service was provided within development of a line of non-bank services of Sberbank.

An operator of service is the FreshOffice company. Service is provided on the website sb-crm.ru. The main functionality of CRM is free for all clients of Sberbank.

As required it is possible to connect additional functions and to construct a full stroke of a company performance in one system. The main business applications are available to connection: document flow, financial accounting, business processes, tools for communication and marketing.

At the time of the announcement on the website of service only one paid rate - Management is provided. Its cost is 550 rubles a month for each employee. Modules enter a rate: documents, finance, orders, warehouse, marketing, mailings.

Homepage of the website sb-crm.ru

In a system it is possible to configure the different access levels for employees and to protect the customer base from leak.

Profitable difference of service from other CRM in the market in Sberbank call lack of restrictions on the number of users of the free version.

Start of similar digital instruments will give to our clients, first of all representatives of small business, an opportunity to get rid of a routine, to reduce the amount of paper work, to lower costs and to debug business processes, - the senior vice president of Sberbank Teymur Shternlib says. - In the future similar solutions will make a full-fledged ecosystem of the non-bank services capable to satisfy all business requests of the client.

Sberbank notes that in many Russian companies still customer information and sales is stored in tables on computers of managers. Work with clients is conducted not systemically, transactions are not finished, lost opportunities for repeated sales.

Earlier in September Sberbank also announced the cloud service for management of small business integrating sales, purchases, a warehouse, finance and a management system of customer relation (CRM) in one system under the name "My Trade".

According to the similar scheme Sberbank provides also some other the online services connected with accounting, a business intelligence, etc. "My trade" is integrated with these products, including online cash desk Evotor (operator — Evotor), Business intelligence (operator — Seeneco — Information Systems), "Service of the guaranteed calculations" (operator — Sberbank-AST) and Moyabukhgalteriya Online (the operator — My Case).