VKS MCU IVA

Main article: Types and capabilities of modern VKS systems

IVA MCU is a unified enterprise video conferencing platform.

Description

The IVA MCU software server combines all forms of modern communications, allows you to connect participants to video conferencing from any fixed and mobile workplaces, is compatible with hardware VKS terminals and corporate PBXs of any manufacturer.

The solution provides flexible integration into the existing IT infrastructure using SIP and H.323 protocols, supports video and voice translation technologies such as WebRTC, VP8, H.26x, H.239, BFCP, etc.

Data protection from unauthorized access and interception is provided comprehensively: by encrypting traffic, connecting participants to video communication sessions via individual links, authorization using a password and clearly distinguishing user rights. The key difference between the solution and its analogues is the presence of a convenient corporate messenger for messaging, voice and video calls.

The IVA MCU unified communications platform provides all of the company's standard field communications needs.

Tools

• Showcase documents, presentations, videos, and desktop
• Conference chats
• Corporate messenger
• Polls and voting
• "Whiteboard"
• File Sharing and Storage
• Recording of events

Platform capabilities

• Holding conferences through a browser without installing software
• Scheduling conferences with the ability to notify participants
• Video and audio conferences from hardware, software, or mobile clients
• Connection to the conference of audio subscribers from mobile or landline phones
• Customizable rooms for different conference types
• Single point of administration when working in a geodistributed network
• Scaling the system without replacing the equipment
• Calling conference participants or sending invitations using E-mail, SMS and PUSH messages
• Connecting External Participants by Link and Event ID
• Built-in H.323 Gatekeeper, SIP registrar
• Integration with Active Directory
• Working with External Storage
• Connecting video from RTSP cameras to the conference

Integration

The unified IVA platform provides extensive integration capabilities.

Safety and reliability

• Working in a Closed LAN
• Working Inside Encrypted Channels
• Building a Fault Tolerant Configuration
• System Redundancy Support
• Geodistributed Infrastructure Support
• Delineation of User Rights
• IP Address Administration Access Restriction

Use Cases

Upgrade of existing system

Operating on weak channels, saving communication channels

Telemedicine: consultation and engagement

The introduction of a video conferencing platform in the structure of medical institutions provides the necessary support for local local doctors with consulting services of qualified specialists as soon as possible, as well as the possibility of citizens applying for medical advice from home using a personal computer.

Provision of public services

The main purpose of using the videoconferencing platform in the field of public services is to increase their accessibility to all groups of citizens:

• Possibility of rework for authorization via ESIA
• Access to public services to low-mobility groups and citizens living in hard-to-reach places is significantly expanding
• Organization of reception days (authorities, a single reception day in the military registration and enlistment office, reception days of deputies, etc.)

History

2024

IVA MCU 21.0 with added notifications for VVoIP of event participants

IVA Technologies on July 30, 2024 announced the release of an updated version of the IVA MCU 21.0 video conferencing platform. The updates affected the security of the platform: this version has added the ability to limit the life of the password. When it expires, the system automatically terminates all active user sessions and prohibits authorization in the system.

Other updates in IVA MCU 21.0:

• Notifications for VVoIP clients
  Added notifications for VVoIP of event participants about the recording status and/or transcript of the event (for participants who cannot receive video content - IVR messages are played, for those who can - indication and text message are displayed).
• Availability of contact information for unregistered users
  It is possible to restrict the visibility of contact information of system users ("Email address," "Phone," "Additional contact," etc.) for unregistered users.
• Control the display of text in push notification
  Added the ability to hide text in push notifications sent by the platform to client applications.
• Support for VKURSE applications
  Added support for new strings and access keys for VKURSE client applications in the system administration push notification settings.
• Event Chat History Export Feature

In addition, support for external file storage based on GlusterFS has been added to the platform.

Along with the IVA MCU release, minor updates of client applications for iOS and Desktop and major for the Web were released. In particular, a soft scourge of the event participants has been added to IVA Web 17.0: the user will be able to turn on the camera and microphone if the moderator has previously turned them off. In addition, the moderator may ask him to do this on his own - the participant will be notified accordingly.

Other updates in IVAWeb 17.0:

• Resource Reservation Support
  The ability to reserve license resources when planning and editing events is implemented.
• Password Lifetime Support
  When a user tries to log in with a password that has expired, a localized error is displayed and this action is not allowed.
• Editing a periodic event
  Added the ability to edit a one-time event or all sessions of a periodic event at the same time for participants with the Organizer/Moderator role.
• Simplified dialing to the VVoIP participant of the event
  Added support for making a user call to the event by phone number/address of the VVoIP device through the dialing panel. Users are displayed in the event participant list in a separate window.
• Recall a WebRTC participant to an event
  The ability to recall a WebRTC participant to an event is realized. The dialing dialog from the event is displayed to the called user.

Compatibility with Postgres Pro DBMS

Postgres Professional and IVA Technologies on June 25, 2024 announced the compatibility of their products.

The certificate issued by Postgres Professional confirms the correct operation of Postgres Pro Enterprise, Postgres Pro Enterprise Certified, Postgres Pro Certified (version 13,14,15,16) and the IVA MCU video conferencing platform.

{{quote 'author = said Evgeny Rodygin, Director of Information Security and Special Projects, IVA Technologies. | IVA Technologies works continuously and consistently to build a comprehensive, import-independent stack of integration solutions to ensure the information security of our customers. The confirmed compatibility of the corporate VKS platform IVA MCU and DBMS Postgres Pro is another step that allows, along with other solutions, to implement secure projects of any scale,}}

2021

Compatible with Jabra PanaCast cameras

IVA Technologies and Jabra on December 13, 2021 announced the full compatibility of the Jabra PanaCast line of smart cameras for collective and individual work, Jabra headsets and speakerphones with the Russian IVA MCU video conferencing system.

According to the reports of various research and analytical agencies, in recent years the market for unified communications has been growing very dynamically both worldwide and in Russia. For example, according to IVA Technologies' own estimates, the volume of the domestic market in 2020 grew to about $300 million, against $200 million a year earlier. To a large extent, this was influenced by a pandemic that forced many employers to transfer employees to a remote mode of work, and training to a remote format.

The widespread use of unified communications, and in particular, AEROSPACE FORCES has led to increased demand for endpoints. And even at some point in time, there was a shortage of headsets and video cameras, without which it is impossible to imagine a normal video communication session. But now the situation has stabilized and the customer has a choice, - said the Victor Petrov head of the IVA R&D Technologies center. - We, as a developer, can only recommend to customers the peripherals that we tested for compatibility with our products. Now Jabra products are officially included in this list.

We are pleased to announce the compatibility of Jabra solutions with the Russian video conferencing platform. Thanks to our integration, state organizations, where high requirements for reliable and secure interaction through VKS are imposed, will have a full set of opportunities for convenient collaboration, negotiations or meetings with remote offices and employees, distance learning. They will be able to reduce costs and speed up decision-making processes with our professional audio and video solutions and the IVA MCU platform. Partnership with IVA Technologies will strengthen the position of our companies in the market, - said Galina Carlson, Regional Director of Jabra in Russia, CIS, Georgia and Ukraine.

IVA MCU v.10

IVA Technologies On June 29, 2021, the company announced the release of the next version of the corporate unified communications platform - IVA MCU v.10. Users have at their disposal advanced capabilities for working with various documents, as well as "waiting rooms." Major changes affected the part of the platform used by administrators: it became possible to connect and configure several at the same time, and the system servers LDAP configuration and administration functions were expanded.

One of the innovations was the appearance of "waiting rooms" in the system, where uninvited users automatically get when trying to connect to the event. At the same time, they do not see each other, but in anticipation of connection they can configure and check their equipment. In turn, the conference moderator displays a list of those waiting where he can quickly accept or deny the login request.

The second large "user" add-on is the ability to fully manage folders in the event. If earlier conference participants could work in the vault only with files, now, thanks to folders, documents can be structured, which means it is easier to find them and generally work with them.

In terms of system changes, it became possible to simultaneously connect and configure several LDAP servers to one logical domain. At the same time, it has become easier and more convenient for the platform administrator to monitor their work by being able to view the list of users and provide advanced information about possible errors during operation and synchronization. The tools for configuring, filtering users and administering the system have also been significantly improved.

"Our team is constantly working on the development of the IVA MCU platform, striving to make it better and more convenient for users. It was in this version that at least two important and most noticeable changes were reflected - the "waiting room" and the expansion of the functionality of the event file storage, "said the director of R&D the IVA Technologies center Victor Petrov.

Registration in the national research computer network of Russia

On January 25, 2021, IVA Technologies announced that the IVA MCU video conferencing system was included in the list of solutions presented on the NICS Service Platform (National Research Computer Network of Russia). Now this VKS system, deployed in the form of a full-fledged service on the NICS infrastructure, has become available to scientific and educational organizations in Russia.

The key goal of the NICS is to provide scientific and educational organizations of the Russian Federation with opportunities for research and development in priority areas of scientific and technological development, participation in large Russian and international scientific projects based on the use of a stable and compliant industry information and telecommunication network integrated into the infrastructure of the world NREN.

The IVA MCU corporate unified communications platform, developed by IVA Technologies, is designed for full-fledged secure interaction through VKS and messenger. The system is easy to use, supports quick calls, creating personal virtual rooms for educators, customized settings for events, desktop demonstration and whiteboard mode, as well as document collaboration and file sharing. With more than 140 windows on the screen and video terminals connected, the IVA MCU is ideal for online lectures, webinars, seminars, laboratory, exams, colloquia, tests, attestation, etc. At the same time, the platform has a large margin of scalability (one-time connection of more than 5,000 participants) and is not demanding on communication channels and performance of endpoints, which can be either PCs, tablets or smartphones.

The inclusion of the IVA MCU system among the services available to educational institutions on the NICS platform was carried out as part of the implementation of a set of measures aimed at accelerating the digital transformation of the education sector sciences RUSSIAN FEDERATION and the development of real-time communication tools to ensure scientific and educational activities using technological solutions.

Digital technology continues to be an active part of our daily lives, including in the field of education. The pandemic that began in 2020 only accelerated this process, imposing certain restrictions on established canons. In particular, our realities have largely influenced the spread of distance education, in the organization of which the VKS has a very significant role, "said Maxim Smirnov, Commercial Director of IVA Technologies. - As of January 2021, our VKS system is already used by a number of Russian universities for educational activities, and positive feedback from students and teachers is the best assessment of the quality of the IVA MCU.

2020

IVA MCU 7.0 Custom Video Layouts and FLV Webinar

7 release of the corporate unified communications platform IVA MCU. This was announced on August 3, 2020 by IVA Technologies. One of the important functional improvements is the creation of custom video layouts available to platform administrators. The added tool allows you to adjust the location of the participants' video windows on the screen during a group conference. You can set up assessments for both the entire event and the individual participant.

IVA MCU 7.0 provides support for webinars using FLV over HTTP technology. The Flash Video format, designed for streaming video, allows you to transfer video over the Internet instantly, in real time, which is especially important for the webinar mode, where the video stream is predominantly transmitted from the host through the server to the rest of the participants.

In addition, the updated release adds a function to adjust the quality of the webinar broadcast. When you create an FLV stream translation, you configure the options to allow the translation of primary and secondary content, the FPS frame change rate, and the maximum bitrate of both translations.

For VVoIP participants, OneScreen mode has appeared, which allows you to configure the display mode of additional content with support for a separate channel for it. In this mode, complementary content will come to the event participants in the main broadcast.

In the updated configuration of the IVA MCU, system administrators have the opportunity to view an expanded list of participants with more detail of media, including connection statistics, video previews, etc.

Release 7.0 also added recording of chat calls and p2p calls for VVoIP users, improved sound adjustment to the participant by amplifying the sound of the received broadcast, support for the AAA-LC audio codec, VNC broadcast of events and a number of other improvements aimed at optimizing video and audio processing algorithms, as well as improving user experience.

Start of work in Belarus

On May 25, 2020 IVA Technologies , it announced that Belarusian the operator beCloud had launched cloud service video conferencings Russian the MCU based on the IVA solution. The service is provided according to the model, allowing SaaS users to organize sessions video conference online, without the need to download and install an additional one. software

The service is provided on the server facilities of the republican platform and has the status of a trusted one, which allows state authorities and state enterprises to use it in their work. In addition, it is expected that it will be in demand by the commercial segment. The operator has developed two lines of tariff plans - VKS and Webinar, and also provided for a free test period to study the functional and technical capabilities of the service.

Users of the "Cloud video conferencing IVA MCU" service have access to all the standard functionality of the VKS platform: meetings, negotiations, conferences, distance learning and webinars in quality up to FullHD. As well as collaboration with documents, file sharing, voting and chats in conferences in online format. To use the service, the subscriber only needs a webcam and a personal computer, smartphone or tablet connected to the Internet at speeds from 512 Kbps.

beCloud is one of the providers of cloud solutions, IT infrastructure and hosting in Belarus. The provider provides services based on its own telecommunication networks and a data center.

We note the growing interest in our solution among communication providers, both in Russia and abroad. This cooperation allows operators to provide additional services to subscribers on their own infrastructure, thereby increasing ARPU without capital costs, comments commercial director of IVA Technologies Maxim Smirnov.

IVA MCU 6.0: Adaptive Bitrate Improvement, Safari and Microsoft Edge Browser Support

On April 14, 2020, IVA Technologies presented the next release of a unified corporate platform for video conferencing and webinars IVA MCU.

Release 6.0 implements a number of improvements, the most important of which is the improvement of the adaptive bitrate for WebRTC, thanks to which media transmission is automatically adapted to the quality of the user's network and, in the event of a change in channel bandwidth, the event participant is notified of a poor connection and possible options. An improved adaptive bitrate for VVoIP in version 6.0 platform provides support for dynamic video resolution changes.

No less significant refinement implemented on the platform is full support for the work of the web client browsers Safari in and. Microsoft Edge

In addition, administrators and system operators have the opportunity to create events based on previous ones, with the ability to copy their settings, which significantly increases the usability of the platform.

Also, it is worth highlighting the extension of API methods from the updates - added support for the client REST API and tools for collected statistics about chats: now in the "Monitoring" section additional information is displayed about registered and active users, messages and calls in chats.

All features of the updated IVA MCU video conferencing platform are available absolutely free of charge for industrial enterprises, medical, educational and state institutions for the period until September 30, 2020.

Starting work in Kyrgyzstan

On April 8, 2020, the company IVA Technologies announced that a large mobile operator communications Kyrgyz Republic MegaCom in began to provide service video conferencings based on the IVA MCU platform.

The video conferencing service is provided by model, SaaS which allows state structures commercial organizations, as well as other subscribers of the operator to use the video conferencing service, while reducing the time financial and cost of purchasing, deploying, configuring and maintaining specialized equipment and. software Using the IVA MCU service using the SaaS model allows subscribers to independently establish video conferencing sessions, for this they need any device: a PC, or laptop smartphone with access to the network. Internet

As of April 8, 2020, two departments of the country are being connected - the Ministry of Education and the Ministry of Health. MegaCom plans to provide video conferencing and other government agencies.

Technical support for the IVA MCU solution in the Kyrgyz Republic is provided by the smart operator Telemedia Group, a partner of IVA Technologies in the Asian region.

Expanding the geography of our presence is one of the priority areas for the development of our company. This project is an excellent example of effective cooperation, which is especially important during a pandemic that has provoked an exponential increase in demand for video communication services around the world. We are glad that our foreign partners as well as we recognize the need to support business during this crisis period and provide the service for free until the end of April 2020. comments commercial director of IVA Technologies Maxim Smirnov

The Russian video conferencing platform IVA MCU combines all forms of modern communications and allows participants to connect to video conferencing from any stationary and mobile workplace. The platform can be used for meetings, business meetings, lectures, webinars, presentations, trainings, surveys, remote learning, as well as for file and message exchange, event planning and recording, collaboration with documents.

Provision of free licenses for educational institutions

On March 19, 2020, IVA Technologies, a resident of the Technopolice Moscow SEZ, announced the provision of free licenses for the IVA MCU Video Conferencing Platform software for educational institutions and corporate users. The product will help organize the effective joint work of remote employees and continuous training of schoolchildren, students who are in quarantine due to the spread of coronavirus infection.

Residents of the SEZ "Technopolice Moscow" promptly respond to the changes taking place and modernize their own developments for spontaneously emerging needs, said Gennady Degtev, General Director of the SEZ "Technopolice Moscow."

IVA Technologies joined the Moscow Technopolice SEZ in November 2019 and is engaged in the production of high-tech IT equipment and software. The IVA MCU platform will help not to interrupt educational and production processes, while maintaining health protection requirements in Russian institutions, added Gennady Degtev

The IVA MCU solution has wide functionality, which allows you to hold meetings, meetings, business meetings, exchange messages and files, as well as participate in webinars, trainings, presentations, lectures, seminars without personal presence in the format of live broadcasts or view them in a record.

{{quote 'author = noted Maxim Smirnov, commercial director of IVA Technologies' C in order to implement the recommendations of the Ministry of Health on the prevention of COVID-19, organizations and educational institutions transferred their employees to remote work, and students to distance learning. The use of our platform will allow us to lead an active social and business life, ensure the continuity of work and educational processes, }}

Remote access licenses will be granted until September 30, 2020. The vendor provides 10 licenses/ SIP, WebRTC 20 licenses for webinars (distance learning).

Offer of free licences for healthcare facilities

On March 17, 2020, the company IVA Technologies announced that against the background of the spread of coronavirus infection, COVID-19 it had applied Ministry of Health of the Russian Federation to the proposal for free provision video conferencing medical of institutions for communications patients observing the quarantine regime.

The videoconferencing session allows remote interaction between doctors and patients, which significantly reduces the number of movements of people that pose a threat to the health of others.

To communicate with a doctor by VKS, the patient does not need any special equipment, it is enough to have access to the Internet and any communication device: a personal computer, tablet or phone equipped with a video camera.

I believe that each of us should do everything possible to prevent the spread of coronavirus. For citizens, this is, first of all, a responsible attitude towards themselves, their health and the health of others, expressed in compliance with the established rules of conduct and regulations on the part of regulatory authorities. For organizations - creating the safest possible working conditions for employees and, if possible, helping the state in the fight against the spread of infection. Following this idea, we decided to allocate licenses for budgetary medical institutions free of charge, for a period until September 30, 2020, comments Chairman of the Board of Directors of Hi-Tech Group Nikolay Ivenev

Under this program, IVA Technologies grants licenses (up to 10 per 1 institution) for the IVA MCU software and provides their technical support.

The possibility of remote communication through the VKS is relevant not only for doctors and patients, but also for organizations where employees are forced to comply with the self-isolation regime. So, IVA Technologies has already received several requests from various organizations with a request to allocate demolicenses to organize the collaboration of employees, regardless of their location.

2019

Inclusion in the Register of Russian Software

The Expert Council under the Ministry of Communications of the Russian Federation decided to include in the Unified Register of Russian Programs for Electronic Computers and Databases (Register of Russian Software) a unified corporate platform for video conferencing and webinars IVA MCU. By order No. 335 of the Ministry of Communications of Russia dated 18.06.2019, the IVA MCU platform was assigned registration number 5563 for the class "General-purpose application software" and "Server and binding software," IVA Technologies reported on August 16, 2019.

Inclusion in the register implies that IVA Technologies' own initiative development in the field of unified communications bears the official status of domestic software and meets all the requirements of Russian legislation. Thus, the IVA MCU platform can be used in federal and regional authorities, local government bodies, law enforcement agencies, state corporations and companies, as well as in large businesses, allowing state and corporate customers to fulfill the regulator's requirements for the purchase of mainly domestic software and build a safe and high-performance IT infrastructure of any scale under the import substitution program.

The continuous development of the platform for video conferencing and IVA MCU webinars and its addition to new functions occurs through the release of regular releases with updates, and its full support, including warranty service, technical support and software upgrades, is carried out by specialists from the Russian manufacturer, which completely eliminates the risk of disconnection from third-party support, IVA Technologies emphasized.

Fifth release of the IVA MCU video conferencing platform

On June 25, 2019, IVA Technologies announced the fifth release of IVA MCU, a unified corporate platform for video conferencing and webinars that allows you to quickly establish video and audio sessions, exchange files and messages, plan events and much more.

Many important changes await users in the updated version. For example, added a display of participants' voice activity in events. The indication is displayed not only in the event broadcast, but also in the list of participants in the control panel. In addition, a special icon, changing the color to red, separately highlights loud-speaking participants, and when you click on it, pop-up opens with the ability to quickly adjust the volume of the user's microphone.

With the release of this release, moderators and event administrators have the ability to automatically force the event to end at the end of the scheduled time. Strict restriction of timing meetings is important for customers who value their time and want to receive only the necessary information in the first place. At the same time, 10, 2 minutes and 30 seconds before the end of the event, participants see a notification about the imminent end of the session.

In the updated IVA configuration, the MCU supports transparent SSO authentication, which greatly simplifies the integration of the system into the existing IT landscape of customers who already have a single Active Directory-based authentication service.

In addition, in the presented version of the video conferencing platform, automatic cascading of events appeared. The addition of this feature eliminated the possibility of a drop in quality during events when participants are connected, even with a high load on media servers.

2018

IVA Connect corporate messenger

On September 4, 2018, it became known that IVA Technologies announced the next release of IVA MCU, in which the corporate messenger IVA Connect became available, allowing you to exchange short messages, files, create p2p chats, make voice and video calls. Mobile clients of the messenger are published in the App Store and Google Play mobile app stores.

The updated version of the IVA MCU has significantly expanded the functionality of the system and the ability to integrate it with other software products, including Skype for Business. The list of protocols supported by the system has been expanded - the G.723.1 protocol has been added to the list of audio codecs.

The FECC-control function of the PTZ camera has become available to event administrators, which allows you to point the camera at conference participants, zoom in or out, as well as the function of managing user devices connected to the system, which allows you to manage the device library, configure device configuration files containing user macros, and bind several VoIP devices to any registered user with further transfer of user settings to the device.

In addition, the presented release has significantly improved security settings. Thus, administrators now have access to functionality that allows restricting access to the event to various types of users, managing the "lifetime" of the account and user authorization tokens not used for a long time, limiting the number of connections to the system for one user, setting password settings (minimum length, protection against selection). Additional event logging capabilities allow you to track the actions performed in the system: accounting for all HTTP, FTP, TFTP calls made to the system, logging system events and changes in the fine settings of the system modules, and managing log cleaning.

UC Platform Announcement

The Russian brand IVA Technologies on June 7, 2018 presented a fully functional platform for unified communications. The advantage of complex UC solutions is the centralization of management of a suite of technologies such as enterprise IP telephony, messaging, audio and video conferencing, voice mail, and call center management, which minimizes enterprise operating costs for communication infrastructure.

The UC platform introduced by the company includes IVA Stag series switches, IVA IP phone and IVA MCU video conferencing software server. All components of the UC solution presented by the vendor are characterized by full functional transparency and high reliability, emphasized in IVA Technologies.

The concept is to create a fully unified and manageable UC platform that meets the needs of corporate and government customers of all sizes. Enterprise services based on our products and solutions can be integrated into the enterprise IT landscape. In addition, the solution architecture and flexible product policy of the manufacturer allow you to implement IVA Technologies solutions in stages, thereby transforming the often existing IT "zoo" into a single information communication environment, additionally allowing you to replace obsolete or not meeting customer expectations equipment. In other words, the IVA Technologies enterprise communications product line solves the task that is relevant for absolutely any enterprise - to maintain invested investments in the existing IT infrastructure, reduce operating costs and the cost of introducing new equipment. In addition, it is important to note that we are continuously developing our UC solution and complementing its functions. So, in the near future - the release of a video codec and the integration of the VKS system with augmented reality technologies, - said Maxim Smirnov, commercial director of IVA Technologies.

Videoconferencing Platform Release

In January 2018, under the IVA Technologies brand, a unified corporate video conferencing platform IVA MCU was released, developed by specialists from the R&D center of the Hi-Tech group of companies.

The IVA MCU solution combines all forms of modern communications for real-time collaboration: video conferencing sessions, personal and group chats for text messaging, streaming and recording video conferencing, webinars, whiteboard functionality, polling and voting, file exchange and storage, desktop display and others.

The presence of clients for PCs and mobile devices allows you to establish audio sessions video conference between users of any device: computers, smartphones and tablets. A fault-tolerant solution configuration, geodistributed infrastructure, and simple system scaling ensure platform continuity. The IVA MCU supports video and voice translation technologies such as and WebRTC SIP H.323. The solution has integration capabilities, which allows you to connect users of hardware terminals, software clients AEROSPACE FORCES and subscribers of corporate PBXs of any manufacturer - an important factor for maintaining previously made investments IT infrastructure in enterprises.

The IVA MCU software server will find application in the public sector, telemedicine, distance education, financial sector, industrial enterprises, as well as telecom operators. Using a unified platform, you can organize work outside the office, distance learning, conduct consultations and interviews, quickly establish audio and video sessions for negotiations or meetings with remote offices and employees. The use of such technologies helps enterprises reduce communication costs and speed up coordination and decision-making processes.