Inline Technologies Inline Technologies

The main intellectual and technical resources of the company are directed to the development and promotion of fully functional, high-tech solutions, products and services in the market, telecommunications broadcasting, as well as in, and scientific educational medical institutions, industrial, financial state and economic sectors.

Strategic areas of the company are: IT consulting; creation and implementation of activity automation systems and information interaction automation systems; Building an IT infrastructure introduction of information security systems; development of engineering systems, creation of solutions based on broadcasting technologies, as well as provision of services for technical support and maintenance of IT infrastructure.

INLINE Technologies has one of the largest integration laboratories in Russia and a Competence Center that allows you to model, test and optimize solutions based on the latest information technologies.

INLINE Technologies has its own developments, including the Selector meeting system and services for Cisco IP phones, a solution for automating the work of the IT support service - INLINE Cloud ITSM.

Projects, products

INLINE Technologies carries out comprehensive IT infrastructure projects in the following areas:

Building Multi-Service Enterprise Networks

• corporate data networks (wired and wireless);
• corporate telephone systems (IP telephone systems; convergent systems; traditional telephony systems);
• network security systems;
• call centers (contact centers);
• corporate video communication systems.

Implementation of data processing and storage systems

• Storage systems that include backup systems
• computer systems;
• storage management systems;
• data protection systems;
• monitoring systems.

Creating Software Solutions

As part of building software solutions, INLINE Technologies offers customers a comprehensive set of services that includes the entire life cycle of creating a solution, from survey and analysis of the current state, strategy, design to implementation and support.

INLINE Technologies specializes in creating and implementing solutions such as:

• Infrastructure software solutions
• IT infrastructure management and monitoring systems (Service Desk/HelpDesk systems);
• information security systems;
• solutions for group work (electronic document management systems);
• distance learning systems.

Creating Building Systems

INLINE Technologies develops engineering systems such as:

• structured cable systems;
• guaranteed and uninterrupted power supply systems;
• technical safety systems: MCDS, security TV, security and fire alarm;
• monitoring systems of engineering equipment and environmental parameters in the equipment rooms.

The company also provides complex equipment for hardware rooms (server rooms) and data centers.

Services

IT Support and Maintenance Services

INLINE Technologies provides warranty services for customer equipment as well as its own service system.

Information Security Services

• IT infrastructure information security audit;
• analysis and management of information risks in IT and business processes;
• remote testing of Internet sites and the external perimeter of the network;
• audit and certification for compliance with ISO 17799/27001;
• comprehensive information security audit.

IT Consulting Services

• setting the processes for the development and operation of IT infrastructure;
• development of a high-level enterprise architecture;
• design of multi-level and highly integrated information systems;
• testing of the designed information system.

INLINE Technologies also provides services such as:

• project management (terms, resources, subcontractors, quality, risks);
• site inspection and analysis of the technical condition of the sites with the departure of technical services and designers;
• preparation and development of legislative and design documents;
• development and execution of technical, system and detailed design in accordance with the requirements of GOSTs;
• obtaining a positive expert opinion;
• performance of the entire set of construction and installation works;
• commissioning and commissioning of the facility.

Own developments

Selector Meeting System

This solution is a specialized multimedia service of the enterprise's corporate IP network, along with e-mail, corporate web portal, ERP- and CRM-systems. The system was developed by INLINE Technologies on the base IP-telephony Cisco ON and on the platform. Meetings Windows organized with the help of the "Selector" can be attended by 200 people, distant from each other over long distances.

IP Telephony Services

These are services for Cisco IP phones such as: number identifier, corporate directory, group notification. Services are delivered as part of IP telephony systems and do not require additional support. All of them are made on a single software platform and are closely integrated with each other, which allows them to be considered as a common system with a single control. The modular software structure makes it easy to supplement the existing system with new services for INLINE Technologies IP telephony solutions.

Cloud-based IT management products

• INLINE Cloud ITSM
• INLINE Cloud Monitoring

R&D Integration Cluster

As of August 2018, the research and development cluster is a key element of INLINE Technologies' system for modeling, optimizing and testing integration solutions, as well as creating its own products.

The cluster includes specialized competence centers in current technological areas, uniting engineering groups for the development, promotion and implementation of innovations in the field of IT, as well as one of the largest network laboratories in Russia.

At the laboratory benches, INLINE Technologies specialists collect and debug the configurations of standard solutions, determine the nominal and limit parameters of the equipment, conduct load tests of the finished modules, and also implement staging, including according to a distributed scheme, and simulate situations within the framework of service support.

History

2023

TAdviser interview with Alexander Pilyugin, Head of Unified Communications

Today, artificial intelligence is at the peak of universal interest. At the same time, experts do not always consider it as part of complex information systems. In an interview with TAdviser, Alexander Pilyugin, Head of Unified Communications at INLINE Technologies, discusses the place of AI in infrastructure and business solutions, in which IT segments he can already be trusted, from which and how AI needs to be protected. It also denotes the role of the system integrator in the organization of intelligent solutions. Read more here.

TAdviser interview with Deputy Technical Director Sergey Zarechnev

The transition to the use of domestic solutions in the field of information security has already taken place in general. However, this does not mean that there are no more factors requiring market participants to comprehend and adapt.

Sergey Zarechnev, Deputy Technical Director of INLINE Technologies, gives his assessment of the current situation and new technological trends, and also shares his opinion on the reasons for the personnel shortage and indicates the priorities for the development of the integrator company. Read more here.

2018: Sergey Khrudov appointed CEO of Inline Technologies

On July 18, 2018, Inline Technologies (Inline Technologies LLC) announced the appointment of Sergey Khrudov, who previously held the post of First Deputy General Director, to the post of General Director of the company. In this post, he replaced Sergei Kryukov, who, in turn, went to work at RTK Information Technologies as general director. Read more here.

2016: Laboratory and Competence Center

According to 2016 data, INLINE Technologies has one of the largest integration laboratories in Russia, which allows you to model, test and optimize solutions based on the latest information technologies.

The company also has a Competence Center, the main areas of work of which are: demonstration of INLINE Technologies solutions for customers; creation of pilot zones together with customers who are interested in the opportunities offered by the company; training of engineers, development and testing of hardware and software solutions.

The Competence Center can be contacted by existing and potential INLINE Technologies customers, including for testing their own solutions and checking their integration within the company's solutions.

1999

The company was founded in 1999 by a group of several people. Everyone had a higher technical education and had already accumulated expertise and experience in the IT-Business, since the IT field began to develop in Russia in the second half of the 70s, and already in the 80s computing machines became quite widespread.

1998

The idea of ​ ​ creating INLINE Technologies was born in the crisis of 1998. The first basic technology partner was 3Com, which at that time held a leading position in the market. In September 1999, the company was incorporated, and in November it appeared its own small office, which housed 8 people. Among the first customers with whom the company continues to cooperate today were VimpelCom, VGTRK, Vozrozhdenie Bank.

Notes

• CNews, September 2014. Sergey Kryukov: "You need to listen to the customer and make him your ally"
• Informational and analytical publication "Presidential Advisor," 2009, No. 67. Sergey Kryukov: "We strive to turn information into knowledge"
• CIO Journal, No. 4, 2009. Sergey Kryukov: "We have learned to deeply analyze the situation and accurately assess the capabilities of our company"
• CNews Analytics, review "IT Market: Results 2008. Sergey Kryukov: "The crisis demanded a rethink of the place of IT in business"
• Newspaper IT News, No. 21, November 11, 2008. Crisis and system integration
• CNews Analytics, review "IT Market: Results 2007." Sergey Kryukov: "The understanding came to Russian companies that information needs to be managed"
• RIA НОВОСТИ.www.rian.ru. Sergey Kryukov: "At SPIEF, we will raise the issue of the role of IT in society"