Directum Increases T1 Cloud Resource Utilization by 60%

2024:60% increase in T1 Cloud utilization

More than 400 Directum clients use systems hosted in the T1 Cloud. Directum announced this on November 19, 2024.

From 2022, Directum is rolling out its products virtual in infrastructure. T1 Cloud Users have access to the necessary online services in 24/7 mode, regardless of the number of simultaneous connections and the amount of processed. information

Over two years, Directum has increased cloud utilization by 60% by connecting new customers and moving current customers to the cloud.

The main advantages that companies with the cloud delivery of Directum products receive:

• Quick refinement of the system in a dedicated stand for employee requests and changing market conditions.
• Fast-track tool testing and purchasing decision making. Products are deployed in the cloud in a few hours without involving programmers on the customer's side.
• Process information in a secure environment and meet import-independence requirements. Reliability and fault tolerance T1 Cloud - 99.95%. The virtual infrastructure complies with GOST R 57580.1-2017 according to the first enhanced level of data protection and 152-FZ laws and 187-FZ according to the highest levels of security.
• Directum is responsible for setting up and supporting products. On the side of the cloud provider - constant update, guarantee of reliability and continuous access to systems.

Over the past few years, we have significantly increased resource consumption, expanded the customer base and the set of tools offered. This development requires, among other things, the modernization of infrastructure. With T1 Cloud, we consistently improve the reliability and performance of our systems. Directum cloud services are confidently coping with peak loads, and if necessary, users receive additional resources in just a few hours, "said Dmitry Knyazev, head of IT infrastructure development at Directum.

With growing confidence in cloud technology and the need to scale computing resources flexibly and quickly, business process digitalization market leaders like Directum are increasingly opting to move their customers to the cloud. For several years T1 Cloud has been a partner of the company and provides a cloud infrastructure with a set of ready-made services for effective process management, which helps business in digital transformation, - said Georgy Dzhabiev, Development Director, T1 Cloud.

2022: T1 Cloud Usage

Directum Company, a developer of intelligent management business processes and document products, has been hosting customer services Russian provider cloudy with services for several years. T1 Cloud The partnership of companies allows businesses to ensure the availability of services 99% of the time and increase their performance. This was reported in T1 Cloud on January 18, 2022.

The main task of transferring customer services to the T1 Cloud cloud infrastructure is to provide customers with a cloud service with availability and guarantee of data protection.

The choice of provider was determined by:

• availability of fault-tolerant data center Tier III with high standard of equipment and infrastructure reliability;
• High-quality technical support 24/7;
• high performance indicators of equipment;
• cost of services.

Migration to the cloud took several hours, the move took place from the virtual environment of another provider. The T1 Cloud virtual environment hosts cloud delivery options for Directum RX, Directum HR Pro and Ario One.

"To maintain customer service, we need a robust IT infrastructure to ensure uninterrupted service availability. Cloud technologies help companies gain competitive advantage, increase flexibility, and improve service performance, reducing IT costs by paying only for consumed resources. We successfully achieve the goal of delivering value to the customer 99% of the time. This is due to the cloud provider T1 Cloud, which provides us with a high-quality solution, " told Dmitry Knyazev, Head of IT Infrastructure Development at Directum

The intelligent Directum RX system provides a complete cycle of working with documents in digital form, simplifies their creation, storage and search. The system includes a set of ready-made solutions for a wide range of tasks: from workflow, contractual work and accounting to personnel document management and teamwork. AI services built into Directum RX exclude routine repetitive operations from the work of specialists. For example, documents and requests with filling in details are automatically registered in the system, those responsible for the document are identified, the terms of contracts are analyzed and risks are assessed, versions are compared, changes are visualized.

2018: Virtual Data Center Service Contract

The company, a Technoserv cloud service provider, and a Russian developer software in the region electronic document management Directum in January 2018 announced the conclusion of a contract for the provision of virtual services. data center Directum uses Technoserv Cloud resources to host its own cloud products.

Prerequisites

Since 2003, Directum has been developing an electronic document management and interaction management system of the same name. With the beginning of the era of cloud computing, Directum has brought to market a document automation solution specially created for working in the cloud - DirectumRX. Depending on the needs of the client, the service is provided according to two models: private or public cloud according to the SaaS model.

Directum's transition to the cloud has opened up a medium-sized business for us that needs the most demanded functionality of an ECM system in combination with the SaaS service model. In 2017 alone, the share of DirectumRX cloud service services doubled, "said Andrei Ardashev, teamlead of DirectumRX cloud solution support group Directum. - Such a high demand for cloud document management services imposes on us increased requirements for ensuring the availability, continuity and stability of the platform for its placement. At the same time, the very specifics of ECM systems imply strict information security requirements that must be observed for the cloud version of our product. In order to deploy such an architecture, we would need a very serious investment. Due to these factors, we decided to attract specialized cloud service providers. We use resources from at least two different suppliers - for the main and backup sites where we place the architecture of our system. As a result, we work with some pool of cloud providers, but at the same time we analyze all market offers twice a year in search of new strong players with optimal price offers for us.

Platform selection

According to the results of the next analysis, Directum opted for the virtual data center (VDC) service of the Technoserv Cloud platform. For two months, the company conducted load testing of the platform, according to the results of which it noted its high performance. The accompanying factors of choice in favor of Technoserv Cloud were the company's reputation and competencies, the cost/quality of the service, the level of data centers on the basis of which the service was implemented, ensuring the requirements for cloud information security, and the presence of partner statuses for key vendors.

VDC service

Directum's VDC service is a comprehensive solution that allows you to use an easily configurable and scalable set of IT infrastructure elements (resources on demand - servers, data stores, network devices, software) with access to them via the Internet. The service guarantees performance for high-load systems, data security. The firewall protects the network from unauthorized access with filtering of internal and external traffic both from outside and inside the VDC. The provider guarantees the availability of its service on the 99.95% - no more than 21 minutes of downtime per month. In addition, the solution optimizes the financial and time costs of the organization, reducing the cost of creating and maintaining its IT infrastructure, building and maintaining an internal information protection system .

As of January 2018 Technoserv , Cloud customers as a whole have 12 cloud services available, which are provided out of the box and as part of comprehensive integration solutions: virtual data center in the segments "Protected" and "Closed" (under FZ-152), corporate mail, desk service and, ITSM object storage, database DBaaS (,, Oracle or) Microsoft SQL,, PostgreSQL , VDI MySQL , hosting SAP HANA backup file exchange and synchronization service, as well as additional services - protection against attack, DDoS reserved Internet access and colocation (accommodation). All servers services are provided to the user at his request and are paid for by the subscription system.