CPPK Mobile application

Main article: Mobile applications

2024

Availability of ticket purchases at Uzunovo - Troekurovo site

Passengers of the Uzunovo - Troekurovo section can now issue electronic tickets. The average monthly passenger traffic on this route in 2024 exceeds 8 thousand people. This was announced by the Central Suburban Passenger Company (CPPK) on April 25, 2024.

The mobile application "Schedule and tickets of the CPPK" allows you to purchase tickets at a convenient time for the passenger anywhere - for example, at home or on the way to the station. You can now forget about spending time visiting the cashier. The electronic ticket has already been activated, when checking travel documents on the train, it is enough to open it in the application and, at the request of the cashier-controller, click on the ticket barcode, which must turn around its axis - this confirms its authenticity.

The stations of the site are located in three different regions: Moscow, Ryazan and Lipetsk regions. With this update, passengers in 5 more stations in the Moscow region will be able to issue tickets in the mobile application:

• Uzunovo,
• 162 km,
• Dudino-Serebryanoe,
• Silver Ponds,
• Korablevka,

at 18 stations in the Ryazan region:

• Trepolye,
• Vilenki,
• Donets,
• Mikhailov,
• Boyarintsevo,
• Goldino,
• Luzhkovskaya,
• Volshuta,
• Katino,
• Mshanka,
• Kremlevo,
• Pavelets-Tula,
• 259 km,
• Topillas,
• 269 km,
• Spasskoye,
• Miloslavskoe,
• Grotovsky,

and at 4 stations in the Lipetsk region:

• 294 km,
• Urusovo,
• 302 km,
• Troekurovo.

The most popular stations of the site are Uzunovo and Mikhailov. More than 2,000 people use them every month.

Availability of tickets purchase at Mozhaisk - Vyazma site

The Central Suburban Passenger Company (CPPK) continues to expand the geography of its mobile application "CPPK Schedule and Tickets" in the regions. Starting from March 27, 2024, passengers of the Mozhaisk - Vyazma section can issue tickets with auto-activation.

The digital service became available at six stations in the Moscow region and thirteen stations in the Smolensk region. More than 570 thousand passengers pass here annually.

The full list of stations where the service started working today:

• Borodino,
• Peg,
• Uvarovka,
• 144 km,
• 147 km,
• Drovnino,
• Batyushkovo,
• Kolesniki,
• Gagarin,
• Vasilisino,
• Sergo-Ivanovskaya,
• 205 km,
• Tumanovo,
• 215 km,
• 218 km,
• Meshcherskaya,
• Podelki,
• Komyagino,
• Zubarevka.

And taking into account the fact that in December 2023 the CPPK connected the Smolensk-Vyazma route to the service, the possibility of issuing tickets using a mobile application appeared already at 52 stations.

Passengers now do not have to go to the ticket office or buy a travel document from the controller on the train - the application allows you to purchase tickets at any time. They are activated automatically at the time of purchase, and the phone does not need to be additionally applied to turnstiles or validators.

Such a ticket must be shown to the controller on the train from the screen of the mobile device. To confirm authenticity, just press the barcode on the screen - it will come into motion at the current ticket.

Availability of ticket purchases at Kaluga-1 site - Temkino

Now you can pay for trips in the "Schedule and tickets of the CPPK" application on the Kaluga-1 - Temkino route. Earlier, in November 2023, the Company connected the Kaluga-1 - Sukhinichi-Glavny section to the digital service. Thus, payment in the application is already available at a third of the regional stations. The developer announced this on February 27, 2024.

You can buy a ticket in the CPPK application at 25 stations on the Kaluga-1 - Temkino route:

• Kaluga-1,
• Azarovo,
• Sadovaya Square,
• Muratovka,
• 148 km,
• Kopyttsevo,
• 142 km,
• Pyatovskaya,
• 136 km,
• Shania,
• Linen Plant,
• Govardovo,
• Costino,
• 108 km,
• Myatlevskaya,
• Ulshino,
• Kosniaki,
• 84 km,
• 81 km,
• 77 km,
• Iznoski,
• 69 km,
• Ugryumovo,
• 57 km,
• Temkino.

Earlier, a digital service appeared on the Kaluga-1 - Sukhinichi-Glavny section. The total annual passenger traffic of both routes is more than 600 thousand.

Availability of ticket purchases at the Ryazan-2 - Ryazhsk-1 site

The purchase of tickets with auto-activation in the mobile application "Schedule and tickets of the CPPK" is now available at the Ryazan-2 - Ryazhsk-1 section. Taking into account the fact that in October 2023 the Company connected a digital service on the Ryazan-1 - Sasovo route, payment for travel in the application already covers almost half of the region. The CPPK announced this on January 26, 2024.

In total, there are 131 stopping points in the Ryazan region. The digital function is already available for passengers of 37 stations of the Ryazan-1 - Sasovo section and 21 stations from Ryazan-2 to Ryazhsk-1 inclusive. Thus, you can buy a ticket with auto-activation in the CPPK mobile application at 45% of all stations in the region.

Together, 1.15 million passengers a year use these routes, or almost half of the total passenger traffic in the Ryazan region. With the advent of a ticketing service in a mobile application, it is not necessary to buy them at the box office or at traveling cashiers. The trip can be paid in advance, and at the station - immediately go to the train salon. After the purchase, a ticket in the application appears ready for use, which does not require activation and validation.

The list of stations on the Ryazan-2 - Ryazhsk-1 section, where the service was launched:

• Ryazan-2
• 204 km
• 210 km
• Stenkino-1
• 216 km
• Denezhnikovo
• 226 km
• Shevtsovo
• 237 km
• Starozhilovo
• 249 km
• Khrushchevo
• Suitcase
• Birkino
• 282 km
• Korablino
• 293 km
• Podvislovo
• 303 km
• 308 km
• Ryazhsk-1

The daily number of users of the CPPK Schedule and Tickets application is about 200 thousand. With its help, you can lay a travel route, find out the travel time and arrival time of the nearest train, clarify the cost of tickets, changes in the schedule and schedule of movement, as well as issue a certificate of delay.

Add payment for SberPay

The mobile application and the official website of the CPPK have the functionality of paying for tickets for suburban trains using the SberPay service. This was announced on January 17, 2024 by the Moscow Bank of Sberbank.

{{quote 'author = said Vyacheslav Tsybulnikov, Vice President of Sberbank - Chairman of Moscow Bank. | Online payments with SberPay are a convenient and secure way to pay for goods and services. You no longer need to enter your card number and wait for SMS a confirmation. Simply click on the SberPay button at checkout and pay for the purchase in. At SberBank Online the same time data maps , they remain inside bank and are not transferred to other payment participants and third-party services. The use of SberPay is free for all SberBank Online users and does not require the installation of additional applications on a smartphone,}}

{{quote 'author = noted Igor Evdokimov, CPPK Digital Services Director. | The CPPC mobile application is a key tool for interacting with the Company's digital system, so we are constantly working to make it even more accessible and functional. Optimizing fare using the SberPay mobile payment system is an important part of this process. Now it has become even faster and more convenient to buy tickets from mobile devices, and we are sure that each of the 200 thousand monthly users of the application "Schedule and tickets of the CPPK,}}

2023

Implementation of the purchase of tickets with auto-activation in the Smolensk region

The Central Suburban Passenger Company (CPPK) has introduced the purchase of tickets with auto-activation in the mobile application "Schedule and tickets of the CPPK" in the Smolensk region. The digital service operates at 31 stations and the stopping point of the Smolensk - Vyazma section. The CPPK announced this on December 18, 2023.

Now passengers who travel between these stations do not have to go to the ticket office or buy a ticket from the controller on the train. The mobile application allows you to purchase tickets anywhere, at any convenient time. Tickets in the application are activated automatically at the time of purchase, they do not need to be additionally applied to turnstiles or validators. Electronic tickets, as well as paper ones, can be issued 10 days before the day of the trip.

The ticket purchased in the application should be shown on the mobile device screen to the controller on the train. After checking the data (travel date, route, etc.), to confirm the authenticity of the travel document, you will need to click on the barcode - it will come into motion at the current ticket.

The Smolensk - Vyazma section is one of the most popular in the Smolensk region. About 300 thousand passengers pass through it annually.

Earlier in 2023, the CPPK introduced the function in two more regions: at 20 stations in the Kaluga region and 37 in the Ryazan region.

A complete list of stations in the Smolensk region, where a new service has been launched:

• Smolensk Central
• Smolensk Sorting
• Smolensk Belorussky
• Well
• Wolf
• Dukhovskaya
• O. p. 397 km
• Peresvetovo
• Kardymovo
• About p. 376 km
• Priselskaya
• About p. 362 km
• Yartsevo
• Milokhovo
• Svishchevo
• Vyshegor
• Maksimovo
• Safonovo
• Durovo
• About 300 km
• Mitino
• Izdeshkovo
• About 286 km
• Alferovo
• About 273 km
• Semlevo
• Zhdanovka
• Gredyakino
• Zolotarevka
• Old Village
• Vyazma

The ability to buy tickets in a mobile application for passengers in the Kaluga region

"Central Suburban Passenger Company" continues to develop digitalization in the regions: the ability to buy tickets application to the "Schedule and tickets of the CPPK" appeared on the plot -1 Kaluga- Sukhinichi Main. Thus Kaluga region , it became the third entity where the company introduced this service, representatives of the CPPK said on December 4, 2023. The first was, Kursk region on the route -, and at the Kursk Glushkovo end of October 2023 she earned at - at Ryazan region 37 stations and stopping points of the -1 - Ryazan Sasovo section.

Annually, 20 stations from Kaluga-1 to Sukhinichi The main ones use about 450 thousand passengers - a tenth of the total passenger traffic in the Kaluga region. Now they can buy travel documents in the CPPK application.

After purchase, the ticket appears in the application ready for use, that is, it does not need to be activated on validation devices. It is only necessary to show it to the controller for verification and confirm the authenticity by clicking on the barcode - it will come into motion at the current ticket.

All this significantly saves passengers time, since now they do not have to purchase tickets at the box office or from traveling cashiers. The transaction can be made in advance, and at the station immediately go to the cabin of the train.

The digital service has become available for the following stations and stopping points of the Kaluga region:

• Kaluga-1
• Azarovo
• O. p. 154 km
• Muratovka
• Gorenskaya
• Kaluga Sergiev Skit
• O. p. 188 km
• Vorotynsk
• O. p. 196 km
• O. p. 200 km
• Diaglewka
• Babynino
• O. p. 218 km
• Domashevka
• Lipitsy
• Kudrinskaya
• O. p. 245 km
• Hoteni
• Sukhinichi Uzlovye
• Sukhinichi Chief

Ability to issue late certificates

On July 7, 2023, CPPK developed a large-scale update of the mobile application "CPPK Schedule and Tickets" for iOS and Android users. The expanded functionality now allows you to issue certificates of delay, all instructions for activating tickets are brought to the same style and, in general, it has become easier for passengers to interact with the Company's digital system.

For Android devices, the update is available from July 1, at the end of the month it will appear in the App Store. The usual user functionality of the CPPC application has been preserved for both operating systems.

According to the survey, 97% of active passengers clarify the schedule of electric trains using a phone or tablet, that is, the official CPPK application is an important tool for interacting with the Company's digital system, - said Igor Evdokimov, director of digital services at CPPK. - Therefore, it is extremely important to constantly update and improve it, which we do. So, among other things, now users have the opportunity to issue an extract of a certificate of delay, receive it by e-mail and save it to their phone.

The number of users as of July 2023 is 192,685 people per month; in 2022, 2,980,647 tickets for passenger trains and 337,068 tickets for branded express trains were purchased through the application.

2022

Pay for services with SberPay

An additional functionality for paying for tickets for suburban trains using the SberPay service has appeared in the mobile application and on the official website of the CPPK. Thanks to Sberbank's decision to pay for the fare, it became even easier - literally in a few clicks. This was announced on December 15, 2022 by the Moscow Bank of Sberbank.

Both in the mobile version of the site and when using a personal computer or laptop, you need to:

1. Select SberPay on the ticket payment page as your payment method.
2. Enter your mobile number .
3. For Android - go to SberBank Online by clicking on the link from the push notification on your smartphone. For iOS - open SberBank Online and click on the card with the company name of the "Wallet" section on the main page.
4. Confirm payment.

In the mobile application, the user will receive a push notification that will allow you to go to Sberbank Online to confirm payment.

Sberbank is actively developing the payment methods of the SberPay family - an alternative to cash payments, which is already used by millions of Russians. SberPay uses the latest domestic technological solutions that allow you to pay almost instantly. At the same time, complete purchase security is ensured, since they data maps remain inside bank and are not transferred to other participants in the calculations. The use of SberPay is free for all users of SberBank Online and does not require the installation of additional applications on, smartphone said Vyacheslav Tsybulnikov, Vice President of Sberbank - Chairman of the Moscow Bank.

One of our main goals is the development of digital services, including our mobile application, in order to make the purchase of tickets as fast and convenient as possible. The introduction of SberPay allows you to pay in just a few clicks. You no longer need to enter card data - everything is already in your smartphone. In 2023, our mobile application is waiting for several more major updates. It will become more convenient and personalized: we will introduce a personal account and expand the list of services, noted Ivan Konev, CEO of CPPK.

Getting Started as a Virtual Consultant

Virtual the consultant began working mobile application CPPC in. The development company announced this on September 15, 2022.

Users can get up-to-date information about the mobile application of the CPPK, the purchase, design and activation of tickets, the effect of benefits, the conditions of season tickets, the features of returns. The system also provides information on the schedule, the cost of one-time tickets, season tickets. The virtual consultant registers passenger requests for validators, turnstiles and rolling stock - all of which will be reviewed by the Company's specialists.

It is easy to communicate with a consultant: it is easy to find it in the "Information" section of the mobile application "Schedule and tickets of the CPPK." Then you need to press the "Contacts" - "Chatbot" buttons one by one. Stickers are placed on trains in the Kyiv direction, QR codes on which send passengers to a virtual consultant.

As of September 2022, the system is operating in test mode. To improve its work, passengers can ask different questions to the virtual assistant. Thanks to this, he will increase competence and constantly improve.

Opportunity to issue discounted tickets for branded express trains with guaranteed provision of seats

Federal beneficiaries can now issue tickets for branded express trains with guaranteed provision of seats in the mobile application "Schedule and tickets of the CPPK." This was announced by the Central Suburban Passenger Company (CPPK) on July 15, 2022.

To issue a travel document, you will need to choose a route and enter personal data: full name, passport number and SNILS. You do not need to enter social card data. The beneficiary will need to take with him a passport and a document confirming the benefit.

A passenger accompanying a disabled person of group I or a disabled child on a trip can also issue a free ticket in the application. During the trip, the accompanying person will need to have a passport with him.

This feature is available for owners of mobile devices running Android and iOS. The version of the CPPK application is 7.1 for Android and 7.4 for iOS.

Since the launch of free tickets, more than 6,100 people have used this feature: almost 2,000 with phones on IOS and twice as many with Android devices.

NFC service launch in all directions

From July 12, 2022, in four more directions of the MCD (Kursk, Riga, Belorussky and Savelovsky), you can use NFC to activate tickets purchased in the CPPK mobile application. Now the contactless activation service is available in all nine directions of the CPPK - at 155 stations in Mosuzl

Since the beginning of the service, the share of ticket activations purchased in the Android application has been steadily growing by NFC. If in June this figure was 74%, at the beginning of July - already 81%, - said Igor Evdokimov, head of the IT department of the CPPK. - During the operation of the function, CPPK passengers used NFC more than 450 thousand times.

The Yaroslavl direction is the leader in the use of NFC: here, since the launch, tickets have been activated in this way more than 186 thousand times. In second place - Kazan, more than 160 thousand, in third - Gorky, more than 64 thousand.

Passengers appreciated the convenience of NFC - the passage to the station becomes even easier and faster. It is enough to open the ticket purchased in the CPPK mobile application on the phone and attach it to the turnstile only once - there is no need to separately activate the ticket on a special screen. This saves up to 10 seconds in one pass, which is about 2.5 hours a year.

The service for contactless activation of tickets was launched in the Kazan direction in December 2021. The total number of unique users regularly using NFC was almost 29 thousand people. For July 2022, the function can be used by owners of mobile devices on the Android system with NFC modules.

Possibility of issuing free tickets for holders of federal benefits

On May 30, 2022, the CPPK company announced that federal beneficiaries of Moscow and the Moscow region, entitled to free travel on suburban trains, can now issue one-time travel documents in the mobile application "CPPK Schedule and Tickets."

CPPK continues to implement a large-scale digitalization program. Now the issuance of one-time tickets for federal beneficiaries will become faster. For May 2022, they do not have to receive a ticket at the checkout - it can be issued in advance online in our mobile application, for example, from home. noted Igor Evdokimov, Head of IT CPPK

According to the company, the updated function can be used by owners of mobile devices running Android and iOS. To issue a ticket with a zero cost, you need to install the version of the application 7.0.0 for Android 7.0 and 7.3 iOS of the mobile application "Schedule and tickets of the CPPK" on your smartphone and select the route, and then enter personal data: full name, passport number and SNILS. You do not need to enter social card data.

You can activate tickets without providing a seat with a zero cost on turnstiles and validators, including using NFC technology (for Android devices). To do this, open the ticket in the application and click on the "Activate by NFC" button, which will automatically appear if this function works at the departure station. Next, the phone must be attached to the usual yellow circle on the turnstile. After that, a barcode will immediately appear in the application - confirmation of the activation of the ticket.

To present the controller, you will need to take your passport and SNILS with you on a trip to confirm the benefit. Disabled people of group I and children with disabilities can also issue a free ticket for an accompanying person - to travel, he must have a passport with him.

We will remind, earlier for beneficiaries of the Moscow region a contactless method of issuing tickets "Fast Track" was launched. With its help, you can use the right to free travel by activating the social card at the checkout of the CPPK once a year and then applying it to the turnstile or validator.

2021

An increase in the number of tickets sold through the CPPK application by 2 times - up to almost 4 million

On January 21, 2022, the Central Suburban Passenger Company summed up ticket sales through the branded mobile application "Schedule and Tickets of the CPPK." In 2021, almost 4 million tickets were purchased with its help, which is twice as much as in 2020.

"September, October and December have traditionally become popular months, during each of which about 400 thousand passengers used the service. There are more users who appreciated the purchase of a ticket in the application - it is convenient, fast and safe: you can not only avoid contact with cash, but also forget about the existence of ticket offices and ticket machines, " noted the head of the IT department of Central PPK JSC Igor Igorevich Evdokimov

Ticket in the application "Schedule and tickets of the CPPK" can be paid, bank card,, Apple Pay, Google Pay Samsung Pay depending on the platform. It is activated at stations with turnstiles or validators. To issue tickets for suburban trains without providing a seat, the passenger does not need to indicate passport ones. data

The mobile application is installed on smart devices with Android version at least 5.0 and iOS version at least 12.0. The application displays the current schedule of all trains, you can view the route with all stops and buy a one-time ticket. You can download the application from Google Play and the App Store.

The advent of NFC for Android users

Users applications CPPC will be able to walk at the station by. NFC The developer company announced this on December 21, 2021.

Now, in the Kazan direction, it is enough just to bring the phone with the purchased ticket to any turnstile.

Contactless service has become available for passengers who purchase tickets using the CPPK mobile application. For December 2021, the feature is available for phone users on Android an NFC module system.

{{quote 'We are actively working to reduce the time of both the process of buying a ticket and the passage at the station. Now it is enough for passengers of the Kazan direction to bring a phone with a ticket to the turnstile purchased in the application just once - and it will open. In 2022, NFC technology will become available in other areas as well - Yaroslavskoye will be next, - said Igor Evdokimov, head of the IT department of the CPPC. }}

To use this service, you need to open the purchased ticket in the application and click on the "Activate by NFC" button, which will automatically appear if this function works at the departure station. Next, the phone must be attached to the usual yellow circle on the turnstile - the smartphone almost turns into a transport card. After that, a barcode will immediately appear in the application - confirmation of the activation of the ticket. It may be required when leaving the destination station or on the way - to present to the cashier-controller.

As of December 2021, the service is available at 27 stations in the Kazan direction.

Ticket Repurchase Feature

On August 25, 2021, the Central Suburban Passenger Company announced that now CPPK passengers can use the re-purchase function on the selected route without filling in the data in the updated version of the CPPK Schedule and Tickets application on iOS.

Users no longer need to re-enter their data each time they purchase travel documents, since the Passengers section has the opportunity to save information. The updated version now displays all orders. Also, branded express trains were added to the "My Tickets" section, where, if necessary, you can issue a return of a ticket to a branded express train. The current version on August 25 is available on Google Play and the App Store.

According to the CPPK, for seven months of 2021, more than 2.1 million tickets were bought in the application, while for the entire 2020 about 2 million tickets were issued in this way.

Travel document sales up 32% in February

On March 17, 2021, the Central Suburban Passenger Company (CPPK) announced that in February 2021, almost 257 thousand travel documents were issued in the CPPK Schedule and Tickets mobile application, which is 32% more than in the same period in 2020

The CPPC is constantly improving the application to make it convenient and functional, taking into account the wishes of users.

At the request of users, a service was introduced to return purchased tickets to branded express trains if plans suddenly changed. The company became the first to cancel the need to provide passport data when buying electronic tickets without providing a place.

In the mobile application "Schedule and tickets of the CPPK," one-time tickets for electric trains are available for travel from a number of stations in all directions of the Moscow Railway.

Possibility of buying tickets for branded express trains

On February 10, 2021, the Central Suburban Passenger Company (CPPK) announced the update of the CPPK Schedule and Tickets application - now you can buy tickets for branded express trains.

Users have the opportunity to draw up travel documents for branded express trains with places in the application itself without clicking on an external link. The passenger can purchase up to four tickets simultaneously in one session. Also, at the request of users, a service was introduced to return purchased tickets to branded express trains, if plans suddenly changed.

CPPK is actively developing a digital service for all categories of passengers in order to make the application as convenient and functional as possible, taking into account the wishes of users. In 2020, there was an increase in the number of travel documents purchased through the mobile application "Schedule and tickets of the CPPK." In just a year, about 2 million tickets were issued in this way. On average, more than 230 thousand tickets are purchased through a mobile application every month. In December 2020, passengers issued 231 thousand tickets, which is 12% more than in the same period in 2019.

The company recalled that in the mobile application "Schedule and tickets of the CPPK" one-time tickets for electric trains are available for travel from a number of stations of all directions of the Moscow Railway. The SAKVOYAZH Bonus loyalty program is also available to users - its participants can save bonuses for purchasing tickets in the mobile application and pay for their purchases from partners (including online cinemas, online stores, various delivery services and educational platforms).

In addition, you can spend time usefully in the online library. In the application in the "Books for free" section, you can download any of the electronic or audiobooks in the presented selection. On digital shelves - one hundred works of Russian and foreign writers, the list is updated every three months.