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Dobrodel

Product
Developers: Moscow Regional Center for Information and Communication Technologies (MOC ICT)
Date of the premiere of the system: 2015/10/01
Last Release Date: 2023/06/26
Branches: State and social structures,  Internet services
Technology: Informatization of state functions

Content

Main article: Mobile applications

2023

Ability to report spontaneous parking of electric scooters

Now on "Dobrodel" you can report spontaneous parking of electric scooters. This option has become available to portal users. This was announced on June 26, 2023 in the press service of the Ministry of Public Administration, Information Technologies and Communications of the Moscow Region.

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For the convenience of residents, our services are constantly updated and improved. Now we have added the topic - mobile means of movement to the functionality of the Dobrodel portal. You can report an abandoned electric scooter, spontaneous parking, which interferes with the passage along the sidewalk, in almost one click, - said the Minister of Public Administration, IT and. communications Moscow area Nadezhda Kurtyanik
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To leave a message, you need to log in to the portal using a confirmed ESIA account. After that, go to the section "Report a problem," select the category "Public transport" and the topic "Electric scooters." Then you need to describe the problem and send a message. The progress of resolving the issue can be tracked online in your personal account.

Appearance in the App Store

The updated Dobrodel mobile application has appeared in the App Store. This was reported on March 14, 2023 by the Ministry of State Administration of the Moscow Region.

{{quote 'This version of the Dobrodel application for devices operating system iOS with is embedded. artificial intelligence Previously, he had already started working smartphones Android in and proved that he could classify problems by the most popular categories. Thanks to neuronets the rejection of such appeals due to the incorrectly chosen topic, it decreased by 38%, - commented the Minister of state Management, and. IT communications Moscow area Nadezhda Kurtyanik }}

The neural network detects the problem in a few seconds from the photo uploaded to the application. And if the user does not agree with the proposed option, he can click on the "Other" button and manually select the appropriate topic.

At the next stage, you need to specify the address of the place where the violation was recorded. Then it remains only to print the text of the message and click "Publish."

The development of AI solutions in the Dobrodel mobile application is carried out by the MAXIMUM IT company, which is a subordinate institution of the Ministry of Public Administration, IT and Communications of the Moscow Region.

Recognition of 240,000 photos

Artificial intelligence on Dobrodel recognized 240 thousand photos. This was announced on February 7, 2023 by the Ministry of Public Administration, Information Technologies and Communications of the Moscow Region.

Since October 2022, in the Dobrodel mobile application, the neural network has been identifying the problem with photography.

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Through the Dobrodel application, you can report the problem "here and now." We saw a hole on the road - we took a photo and sent an appeal in two minutes. Since October last year, artificial intelligence has been helping to select the category correctly and quickly in the application. He has already recognized more than 240 thousand photos. Of these, 45 thousand photos identified garbage in public areas, "said Nadezhda Kurtyanik, Minister of Public Administration, IT and Communications of the Moscow Region.
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Also, the neural network found in the pictures 43 thousand violations in the category "Advertising," 23 thousand in the category "Pits" and 15 thousand violations of the cleanliness of container sites.

Artificial intelligence analyzes uploaded photos on smartphones the s. OS Android When using devices iOS , you need to choose the appropriate category yourself.

As of February 2023, Dobrodel presents 24 categories and 705 subcategories for topics that affect all spheres of life in the Moscow region. The neural network works on 13 of the most popular: "Pits," "Garbage in Public Areas," "Container Platform," "Playground," "Animals without Owners," "Lighting," "Road Sign," "Bus Stop," "Advertising," "Borshevik," "Traffic Light," "Receipt," "Trees."

2022

746 thousand residents of the Moscow region who voted for the year

In 2022, 19 votes and 79 polls were held on the Dobrodel portal, in which more than 746 thousand people took part. This was reported on January 23, 2023 by the Ministry of State Administration of the Moscow Region.

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Residents of the Moscow region are actively sharing their opinion on Dobrodel. In 2022, the portal held votes on various topics - from the installation of playgrounds and the clearing of ponds to the assessment of the quality of communication services. More than 746 thousand people took part in them - commented the Minister of Public Administration, IT and Communications of the region Nadezhda Kurtyanik.
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The most popular in 2022 was the topic automobile of road repairs - more than 170 thousand people voted. In second place is the collection of proposals for the installation of outdoor lighting - 59 thousand. voices

Also, 3.6 thousand residents shared their opinion on enterprises polluting the environment. The three leaders in terms of the number of participants included urban districts: Leninsky, Khimki and Klin.

Since 2020, at Dobrodel, you can choose socially significant projects within the framework of the People's Budget. They are created by caring residents of the Moscow region. In 2022, 177 thousand people left their votes for the initiatives they liked. For three years, more than 395 thousand residents of the region took part in the selection of projects.

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The Dobrodel portal has been operating since 2015. In total, during this time, 87 votes and 316 polls were held with the participation of more than 2.9 million people, added Nadezhda Kurtyanik.
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Installation more than 1 million times

The Dobrodel application appeared in 2016. In six years, it has been downloaded and installed more than 1 million times. This was announced on December 12, 2022 by the Ministry of Public Administration, Information Technologies and Communications of the Moscow Region.

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Our residents can choose for themselves how it is more convenient for them to use Dobrodel services - on the portal or in the mobile application. You can send a message on any issue - garbage in the yard, the presence of puddles, bus schedule, etc., both through the portal and using the application. In 2022, we improved the mobile application and added several improvements, for example, introduced artificial intelligence and connected authorization for biometrics, - said the Minister of Public Administration, Information Technologies and Communications of the Moscow Region Nadezhda Kurtyanik.
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Changes are available to owners smartphones on. OS Android It is now more convenient to log in to the application: setting up login using a fingerprint scanner saves. time You can connect the option in the settings of your gadget. Another change is neuronet that recognizes the problem from the photo. She works on the most popular categories of problems: "Pits," "Garbage in Public Areas," "Container Site," "Playground," "Animals without Owners," "Lighting," "Road Sign," "Bus Stop," "," "Hogweed," Advertisement"Traffic Light," "Receipt," "Trees." And thanks to topic memos, it has become easier to choose a suitable category. When you create a message in your profile, you can now open a short description of the topics and categories.

With the help of the Dobrodel application, residents can not only send messages on issues of interest, but also monitor the progress of building a house, participate in polls and votes, and learn about planned hot water outages. And the "People's Inspector" module allows you to fight parking on lawns and playgrounds: for this you need to make a video recording of the violation and send a file.

Ability to monitor the progress of building houses online

On November 8, 2022, the Ministry of State Administration, Information Technologies and Communications of the Moscow Region announced the creation of an additional option in the Moscow Region Construction module of the Dobrodel portal. Now you can watch the broadcast from the construction sites of the Moscow region in real time.

{{quote 'To use electronic services in the Moscow region it was even more convenient, we are introducing new technologies. Residents of the region can open the Moscow Region Construction module at any time and watch the broadcast of the construction of the facility. The module houses about 3 thousand apartment buildings, - said the Minister of Public Administration, IT and Communications of the Moscow Region Nadezhda Kurtyanik. }}

The Moscow Region Construction module on the portal works so that residents receive more information about facilities under construction in the Moscow Region. The service contains all apartment buildings and social facilities in the region.

This option in "Moscow Region construction sites" can be used by everyone. To do this, you need to open the Dobrodel portal, find the Construction tab and go to the map. Next, you should find the object of interest on it and open the card. It will indicate information: address, name of the residential complex, developer, status and progress of construction, date of commissioning. If there is a camera on the construction site, the "Watch Broadcast" button is available to the user. You need to click on it to watch video from the cameras.

Additionally, in the "Moscow Region construction sites" you can monitor the identified self-construction and emergency facilities.

Fingerprint Authorization Capability

An additional option has appeared in the Dobrodel mobile application for Android. Now you can configure login using biometric data - using a fingerprint scanner. This was announced on October 24, 2022 by the Ministry of Public Administration, Information Technologies and Communications of the Moscow Region.

{{quote 'We are constantly introducing features and technologies into our products. To make it even more convenient to use the Dobrodel mobile application, we have configured the login using biometrics. This will save time and eliminate the need to enter a login and password. However, the ability to authorize through the public services portal or by entering account data remains. The user can choose the most comfortable way for him, - said the Minister of Public Administration, IT and Communications of the Moscow Region Nadezhda Kurtyanik. }}

To configure authorization using biometric data, you need to check whether the password for the Dobrodel account is specified in the profile. Then you need to go to the "Settings" section of the application and select the "Fingerprint login" radio button.

If everything is done correctly, then when you launch the Dobrodel mobile application, the biometric data entry screen will open. If successful, authorization will go to the "Home Page" section.

The Dobrodel mobile application for Android is available in the RuStore, on the AppGallery platform and on Google Play.

Add photo recognition for Android

In the updated version mobile application of "Dobrodel" appeared, neuronet which. recognizes the problem from the photo The function is available for on. smartphones This was OS Android announced on October 17, 2022. Ministry of Public Administration, Information Technologies and Communications of the Moscow Region

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We are actively introducing technologies so that residents of the [1] can choose a more convenient way to submit applications or appeals and save time. Reporting a problem in the Moscow region has become even easier: it is enough to take a photo, for example, of a crowded container site, and artificial intelligence will process it and determine the problem with more than 70% accuracy, "said Nadezhda Kurtyanik, Minister of Public Administration, Information Technology and Communications of the region.
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The neural network works on 13 of the most popular categories of problems: "Pits," "Garbage in public areas," "Container platform," "Playground," "Animals without owners," "Lighting," "Road sign," "Bus stop," Advertisement"," "Borshevik," "Traffic light," "Receipt," "Trees."

After logging into the profile, the user of the mobile application must click on the "Report problem" button, then take a photo through the application or upload it directly from the gallery. smartphone If the problem does not involve photo fixation, then you need to click "Skip." When a photo is uploaded, artificial intelligence will instantly process it and offer options for problem categories. When you click on the corresponding field, you can also select a subcategory. If the user does not agree with the proposed categories, then you need to click on the "Other" button and find the most suitable one in the list.

After selecting a category, the address will automatically appear on the screen if the Dobrodel mobile application and the camera have permission to use the geolocation of the mobile device. You must confirm the address or enter the correct address manually. Then you need to print the text of the message and click "Publish."

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Thanks to the neural network, the process of creating and moderating a message will speed up, so the resident's problem will be solved faster. By the way, the Draft function has appeared in the new version of the application. Now you can return to creating a message and continue editing if for some reason the user has logged out. The latest version of the draft is preserved, - added Nadezhda Kurtyanik.
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The updated Dobrodel mobile application for Android is available in the RuStore, on the AppGallery platform and on Google Play. The version for iOS mobile devices will appear before the end of 2022.

2015: Launch of the project "Dobrodel"

The Dobrodel project was launched in the Moscow region on October 1, 2015. The service is designed to quickly solve the problems of residents of the region.

Links

Portal "Dobrodel"