Yango

2024: Abu Dhabi Taxi Service Launches

In mid-September 2024, Yango, an international division of Yandex, launched a taxi ordering service in Abu Dhabi. The platform has been deployed in partnership with the integrated transport center of the Department of Municipalities of the UAE capital.

Abu Dhabi became the second city in the country where the Yango service is available: it began operating in Dubai in September 2022. At the time of launch in Abu Dhabi, more than 1.5 thousand cars were registered on the platform. These are models such as Toyota Camry, Nissan Altima, Hyundai Sonata and Tesla.

𝓲

Khaleejtimes

Providing services through international applications increases the overall efficiency of taxis. This initiative connects public and private taxis, as well as licensed private cars with passengers in the emirate through secure electronic communication platforms and smart applications, says Abdulla Al Marzouqi, director of the integrated center.

The Yango mobile app is available in Arabic, English and many other languages ​ ​ for Android and iOS operating systems. If geolocation is enabled, the service determines where the user is and finds the nearest driver who will arrive as soon as possible. The platform also makes it easier to solve problems with forgotten things in taxis. Drivers are advised to return them to their owners as soon as possible or hand them over to a nearby police station. The service supports the emirate's goals of reducing emissions of harmful gases into the atmosphere by increasing the efficiency of taxis and transport systems in general.

We are honored to launch Yango in Abu Dhabi. The service combines innovative technologies and world-class advanced infrastructure, promising improved urban mobility and uninterrupted transport experience for residents and tourists, adds Islam Abdul Karim, CEO of Yango GCC.[1]

2023

Cancellation of the ban on the transfer of personal data in Finland

Finland lifted the ban on the transfer of personal data of Yango taxi users. This was reported on September 26, 2023 by the Finnish media. Initially, the ban was supposed to operate from September 1 to November 30, then the entry into force of the decision shifted to September 26.

Yango is still allowed to continue working in Finland, - said the Finnish regulator.

Yango will be able to continue working in Finland

The Commissioner for the Protection of Personal Data Anu Talus lifted from Yango the ban on the transfer of personal data to Russia adopted in August because the new Russian law obliging taxi aggregators to provide the FSB with access to passenger data does not apply to Yango's activities in Finland. However, the country's authorities will continue to track where the personal data of Yango users are transferred. The collection and processing of personal data for Yango is carried out by Ridetech International B.V., based in the Netherlands.

Norway, in which Yango also works, also planned to introduce a similar ban, but did not issue an official order and will refrain from doing so, said the speaker of the Norwegian Data Protection Agency.

Yandex itself said that the personal data of customers can only be obtained by the authorities of the country in which the trip was made.

Yango fully complies with GDPR and the laws of the countries in which it operates. The company maintains transparent interaction with data protection authorities - said the press service of Yandex.Taxi.

Yango is an international Yandex brand that Yandex N.V., a parent organization registered in the Netherlands, created in 2018. Yango operates in many countries, including Africa, Latin America, Europe. The company includes not only taxi ordering service, but also logistics services, scooter rental and product ordering.^[2]

Launch in Pakistan

On May 23, 2023, it became known about the launch of the Yango order service (brand Yandex.Taxi"") in. Pakistan At the time of the announcement, it works only in one city in the country - Lahore.

According to TASS, Yango announced the launch of the service on its Pakistani Instagram page (the social network belongs to Meta, which is recognized as extremist and banned in the Russian Federation). The agency's correspondent from Russia was unable to call the car in Lahore, but from time to time the cars connected to the service are displayed on the map. The press service of the company declined to comment at the request of TASS.

Yango taxi ordering service launched in Pakistan

According to the Investment and Trade Council of Pakistan's Punjab Province on its Twitter profile on May 9, 2023, the Yango delegation then paid a visit to them to explore potential investment and business opportunities in the transport sector, car calling services and technology. Pakistan Investment Council Minister Chaudhry Salik Hussain welcomed Yango's investment and expressed a wish that the Russian company would also explore other areas of investment in Pakistan. He suggested Yango invest in the country's e-bike industry, citing huge investment opportunities in the sector.

BOI Secretary Asad Rehman Gilani also suggested that Yango should tackle the provision of agricultural services in Pakistan, the market of which he said has great investment opportunities in the country. Yango's investment in Pakistan is a good development that will create jobs and attract foreign investment to the country, he said.

The Yango website says that by May 23, 2023, the service operates in Finland, Israel, Norway, African countries and other countries.^[3]

Launch in Guatemala

Yandex has launched a taxi service in Guatemala under its international Yango brand. This became known on April 17, 2023.

On this day, the agency TASS , citing data from the world map "," Yandex.Taxi reported that cars connected to the service from time to time appear in the capital of Guatemala, which is also its largest city. The taxi order itself is not yet possible both in the application and in the browser version of the service. The press service of the service confirmed to TASS the fact of the start of the service in Guatemala, but refrained from providing any informative comments.

Yandex launched a taxi service in Guatemala

Guatemala is the first country in Central America to start Yandex Taxi tests. Earlier in 2023, a Yango account near Guatemala was created on the social network Instagram (owned by the Meta corporation, which is recognized as extremist in the Russian Federation, its activities are banned in Russia) - the first post appeared here a week ago. Previously, tests were launched in South America, in particular in Peru.

As of April 18, 2023, Yango operates in, To Angola,,,,,,,,,,, and Azerbaijan Bolivia Congo DR Congo Kot-d Coast Cameroon Finland, To Ghana Israel Namibia Mozambique Norway according to Senegal Zambia its website. Together with the UAE, Algeria, Peru and Guatemala, in which tests are carried out, these are 19 countries. Yandex^[4]

Service launch in Peru

On March 28, 2023, it became known about the launch by Yandex of a taxi service in South America. In this region, the company began to develop the project in Peru.

The work of the international taxi service under the Yango brand in Peru was reported by TASS with reference to the data of the world map Yandex.Taxi"." The press service of the service confirmed to the news agency the pilot launch of the service.

Yandex launched a taxi service in Peru

According to the map, ordering a car is possible in Lima, as well as in the nearby cities of the province of the same name. You can pay for the trip both with a bank card and in cash. As in the case of primary tests in other countries, the number of cars visible on the map connected to the service by March 28, 2023 is limited.

By the end of March 2023, the Yango brand operates in more than 20 countries, including Angola, Bolivia, Cameroon, Finland, Israel, Norway and others. In addition to taxis, the company offers food and parcel delivery services.

In Peru, Yandex planned to launch a courier delivery service under the Yango Delivery brand. The head of Yango Delivery in the Latin American region, according to Linkedin, is Grigory Poghosyan, he has been in this position since September 2021. The company's office is located in the Chilean capital Santiago. According to data published by Poghosyan, the service in Chile has already been launched and is developing. For three months of operation, Yango Delivery carried out an average of about 400 deliveries every day.

We have never hidden that we are developing world-class technologies and experimenting with them in international markets, "Yandex said. Testing of the delivery service in Chile began in 2021[5]

Service launch in Mozambique and Namibia

Yandex taxi service launched in Mozambique and Namibia. This became known on February 13, 2023.

On this day, TASS reported that the taxi service is available in African countries under the Yango brand (the international division of Yandex.Taxi). According to the agency, ordering a car is possible only in the capitals of these states - Windhoek and Maputo. According to data from the Yandex.Taxi dynamic map, several cars connected to the service by February 13, 2023 are already cruising through these cities.

Yango Car

Separate landings are available for Namibia and Mozambique, as well as Instagram profiles (owned by Meta, which is recognized as extremist in Russia, its activities are prohibited in the Russian Federation). In the Namibian account, the first publication was posted on January 28, 2023, and on the page of the Mozambican application - on November 8, 2022.

In 2022, Yandex began testing its taxi ordering service in another African country, Algeria. The volume of investments in the launch of the project in Africa in the Russian company did not disclose.

On February 9, 2023, information appeared that the ministry transport Cameroon , by its order, suspended the activities of the Yango service in the country, which through an online application allows you to quickly order taxis or share cars.

{{quote 'The suspension will remain in effect until the international online taxi booking service complies with the provisions of Law 2001-015 of January 23, 2001, which regulates the actions of road transport operators, Digital Business Africa was quoted as saying. document of the Ministry of Transport. }} What kind of claims the transport authorities of Cameroon have against Yango is not disclosed. At the same time, Yandex said that the taxi ordering platform developed by the company did not stop working in Cameroon.

2022

The opening of a taxi service in Algeria

Yandex launched a taxi service in Algeria, which became known at the end of October 2022. The Russian company is developing this foreign project under the Yango brand.

According to TASS, by September 27, 2022, ordering a car through Yango is possible only in Algeria, as well as in nearby municipalities, in particular in Bab Ezuar.

Yandex launched a service in Algeria

By October 27, 2022, the Yango website reports that the service also operates in Angola, Azerbaijan, Bolivia, Congo and DR Congo, Kot-d Coast, Cameroon, Finland, Ghana, Norway, Senegal and Zambia. Together with Algeria, which is also designated there, and Israel, where Yango is also represented, these are 14 states.^[6]

Getting started in the UAE

In mid-September 2022, Yandex launched a taxi ordering service in the UAE. This is not the first product of a Russian company in this country.

Yandex develops world-class technologies and services and constantly experiments with them in international markets. Taxi testing in Dubai in pilot mode is no exception - the company is interested in Yango entering new markets, including the Middle East, the company said in a statement.

Yandex launched a taxi ordering service in the UAE

It is noted that by September 2022, only a taxi ordering service is operating in Dubai, but Yandex "always considers the possibility of connecting other services." In Dubai, Comfort and Premier classes at Yango are available. These are Lexus ES, GMC Yukon, Cadillac Escalade, Mercedes S and BMW 7 cars.

According to Durov's Code, payment from Russian cards tied to Yandex Taxi does not work at the moment. Apple Pay and Plus Cards are also not yet available. According to the driver, the service was launched on September 15, 2022.

By mid-September 2022, Yango operates in more than 600 cities in 17 countries, including in Africa, Latin America, Europe and others. In the UAE, Yandex previously launched a grocery delivery service from the Carrefour supermarket chain in Dubai using courier robots. In addition, in February 2022, the Yandex.Routing delivery route planning service entered the UAE market.

The UAE is a major innovative hub with high demand for a premium and high-tech travel ordering service, so we are experimenting in this market, Yandex said in mid-September 2022.[7]

Launch of goods delivery in Chile and Peru

In May 2022, it became known about Yandex's entry into the Latin American food delivery market. The service for this market is called Yango Delivery.

According to Interfax, in May 2022, the Yango Delivery service posted two active vacancies in Peru on the LinkedIn social network: including the vacancy of a business development manager. From her description it follows that the delivery service is now being launched in the country. The vacancy was posted by Ekaterina Borisoglebskaya, head of Yandex's global business development department.

Yandex launched the delivery of goods in Chile and Peru

In addition, the portal has a profile of Yango Delivery CEO Grigory Poghosyan. He has held this position since September 2021, and the company's office is located in the capital of Chile - Santiago.

According to information published by Poghosyan, the service in Chile has already been launched and is developing, including through the search for partners and customers. The top manager also posted a post about finding an employee in Mexico City.

The service is engaged in the delivery of any goods except food. As Poghosyan wrote in February, for three months of work, Yango Delivery carried out about 400 deliveries every day. He also noted on May 24, 2022 that the indicator is planned to increase in the near future.

The press service of Yandex confirmed to Interfax the testing of the logistics service in Chile. Also, a company representative confirmed that work on the project began in 2021, without disclosing details on launches in other Latin American countries. In particular, the company's expenses for business development in the new region are unknown.

Yango Delivery has a site, by May 24, 2022 it is available in six country versions - for Peru, Chile, Mexico, South Africa, Turkey and Israel.^[8]

2021: Entering the Norwegian market

At the end of April 2021, it became known that Yandex.Taxi will soon work in Norway. To do this, the company recruits employees.

According to RBC, on the job search site Facancy, Yango (the international division of Yandex.Taxi) is looking for an executive manager who, among other things, will search and manage the team "to launch a business in Norway," as well as expand its activities through various partnerships, solving strategic and operational tasks in this market.

Yandex.Taxi enters the Norwegian market

According to another vacancy on Yandex's website, the company is looking for a coordinator in the Norwegian branch of Yango. It will manage the flow of drivers who come to work at the Yango Regional Centre and help them by phone using the app and other technical issues.

The representative of Yandex.Taxi confirmed to the publication the information about entering the new market:

We are interested in the Scandinavian market, so we are considering various opportunities for development. Moreover, Yango already has experience in Finland.

Yandex.Taxi by the end of April 2021 is already operating in the Scandinavian market - at the end of 2018 the service was launched in Finland. Initially, the company worked in Helsinki, but in 2020 it began to carry out orders in Turku and Tampere.

As follows from the information on the Yandex website, Yandex.Taxi now operates in 16 countries Georgia-,,, Kazakhstan To Ukraine several countries - European Union Finland,,, Estonia Latvia as well as in, and in the To Ghana Israel dʼIvuare.

Before the launch of the Yango brand in all foreign markets, Yandex operated under its own brand. In Turkey - in the largest market outside the former USSR, where Yandex actively developed its search services, it works on the yandex.com.tr domain under the Yandex brand.^[9]

2020: Yandex.Taxi leaves Romania

On October 14, 2020, Yandex.Taxi announced its withdrawal from the Romanian market. The company explained its decision by the "peculiarities of local legislative regulation" of passenger traffic.

As told in Yandex.Taxi, in Romania, the activities of taxi aggregators and joint travel services are especially regulated.

In particular, drivers need to receive not only separate licenses to work with each joint travel service, but also a number of other permits, which is expensive and inconvenient, - said a company representative.

Yandex.Taxi added that legal norms in the field of passenger transportation in Romania do not allow the company to effectively develop the service, so it was decided to focus on other countries and business areas.

Yandex.Taxi will no longer provide services in Romania

Yandex.Taxi has been operating in Romania since June 2019 under the Yango brand (short for) Yandex Go , under which the company provides services in the markets of non-CIS countries. By October 14, 2020, Yango is represented in 16 countries, including four countries - European Union in,,, and Estonia. Latvia To Lithuania was the 17th Finland Romania Yango country of presence.

It is noted that users of the Yango application in Romania will be able to continue using it in other countries where the service works, Yandex.Taxi emphasized.

In Romania, Yango collaborated with local carriers and used maps, navigation and other Yandex technologies. There were also driver training centers in Romania. The regional director of Yango in Romania is Andrei Voicu, who is already leading the development of the service in Moldova.

Yango worked like the usual Yandex Go application - it allows you to route several points, call a car for another person and order several trips at the same time.^[10]

Notes