Service Plus

Service Plus was created in 1992 by a group of like-minded people as a supplier of specialized technologies for trading enterprises. The company is engaged in the automation of retail and distribution centers, the supply of packaging and control equipment to food industrial enterprises, the integration and supply of mobile IT solutions. The company also provides maintenance of POS- terminals and IT trading equipment.

The representative sales offices of the company are located in Moscow, St. Petersburg, Kazan and Vladivostok. The company has developed a partner network for the sale of software solutions and equipment, which covers the entire territory of Russia and Belarus.

Financial performance

Total Company Revenue (CNews Analytics):

• 2010 - 1,850,000 thousand rubles, (+ 12.8%)
• 2009 - 1,612,000 thousand rubles, (-41.4%)
• 2008 - 2,750,000 thousand rubles, (+ 8.0%)
• 2007 - 2 550 131 thousand rubles, (+ 43.6%)
• 2006 - 1,776,402 thousand rubles.

Products and Services

Today, Service Plus offers solutions for automating trade, catering, retail equipment, as well as security systems for retail

Automation of trading enterprises (SuperMagh family)

• Trading system "SuperMag"
  • "SuperMagician UKM 4" (front office)
  • "SuperMag Plus" (back office)
  • "SuperMagician Analytics" (BI)
  • "SuperMagician Mobile" (mobile application)

• Industry solutions
• Front Office Solutions
• Implementation and Support
• Analytical platforms
• Self-Service Systems
• Manage Marketing Communications

IT Equipment for Merchants

• POS terminals
• Fiscal Registrar
• Printed scales
• Trading scales
• Barcode scanners
• Label printers
• Data Acquisition Terminals
• Price-chekery
• Monitors and displays
• Self-service terminals
• Weight Marking Packers
• Self-Service Systems

History

2013: CheckWay US Trademark Registration

CheckWay® was registered with the U.S. Patent and Trademark Office in 2013.

1994-2012

1994, the company completed the first introduction of SuperMag into the supermarkets Center for International Trade and New Coliseum, as well as the first international projects: the FineLabel system was launched on the Western European market. Development of the dealer network in the Central part of Russia, in the Urals and Western Siberia. The beginning of the development of Software for trade automation - "SuperMag Plus" back office and "SuperMagician UKM" front office. Complex supply of equipment, its installation and maintenance at a number of large trading enterprises of the Russian Federation.

1995 - The first installation of the SuperMagician Trading System, which marked the beginning of further mass sales of software. Entry of the first IPC-POS POS terminal in Russia into the State Register of Cash Registers.

1996, Service Plus began to create a regional network of dealers and maintenance centers. Turnkey Store is an active development of the program for comprehensive automation of stores based on SuperMagh software.

1997, a distribution agreement was signed with Siemens Nixdorf. As a result of this partnership, a premium cash solution is presented on the market. Together with the United Card Service, on the basis of the cash system "SuperMag-UKM," the first hardware and software complex for accepting payment using plastic cards was developed and introduced. A branch was established in Minsk, Republic of Belarus - Service Plus Minsk. Expansion of cooperation with Department Stores of Russia: TSUM, GUM, Seventh Continent, DLT, etc.

1998, the company launched a partnership with software manufacturers in the field of automation of restaurants, pharmacies, boutiques and DIY. Integrated automation of a number of self-service supermarket chains - a new type of store for Russia.

1999, a contract was signed with the first foreign client - IKEA. The first projects in Russia for localizing foreign trade software and adapting it to Russian requirements were implemented: CALYPSO and PQS cash systems were localized and certified . A distribution agreement has been concluded with Teraoka/DIGI; the supply of weighing equipment has begun. Adaptation to the Russian requirements of software and electronic equipment for the IKEA Hypermarket Network, the First Hypermarket Network in Russia.

2000, Service Plus developed software for in-store weight management; implemented comprehensive integration projects with weighing equipment. With the help of Service Plus, the first IKEA store in Russia was launched. Over the year, more than 1000 POS terminals were sold. The first turnkey projects to automate networks in Kazakhstan, Kyrgyzstan and Ukraine. Creation of a subsidiary of ASCN Authorized Nixdorf Service Center as a parent organization for service and repair in the Russian Federation. The successful launch of the first IKEA hypermarket in Russia, which marked the beginning of successful and long-term cooperation.

2001, the company delivered, certified and launched a cash line in several of Metro Cash & Carry's first hypermarkets. A Security Systems Department has been created. Several dozen pharmacies of the ICN network are equipped with anti-theft systems. Over 2000 POS terminals were sold and installed over the year.

2002, deliveries of the SuperMag system to the regions began. The technology of "rapid implementation" was developed, based on the methodology of "best practices." An analytics department has been set up to collect and promote "best practices." In the same year, the company implemented a pilot installation of the DIGI packer. The total number of POS terminals delivered by Service Plus to its customers approached 10,000. Expansion of the line of electronic equipment for international hypermarket networks: weighing and marking complexes have been installed in the hypermarkets "AUCHAN" and "MARKTKAUF." A new version of the Company's main Software Product, SUPERMAG-2000, was developed and successfully received by the trade market.

2003, the mass introduction of DIGI markers and packers began: projects were implemented in trade (Auchan, Marktkauf) and industry. Created its own restaurant solution. Cooperation with the Perekrestok network. Five METRO Cash & Carry stores have been automated.

2004, due to the expansion of the geography of large network customers, the company began to develop its own regional service; developed a typical project of a regional service center, opened its first regional service centers. In the same period, mass sales of fiscal registrars of their own production began; the research and development department has been transformed into a department.

2005, Service Plus began supplying a computer-cash economy class system for regional networks. The total number of installations of the SuperMag® trading system exceeded 1000 stores. Integration and localization of HyperGlobus network software for operation in Russia. Opening the hypermarket.

2006, the company localized and began selling Prestige's marketing visualization system, and also began promoting new software products of its own production: SuperKit (warehouse complex management) and Lillo (restaurant management). Start of the joint program "Partnership of Experts: Oracle and Service Plus." The beginning of a successful cooperation with ZAO Tander on the supply of cash and weighing equipment for the automation of networks of Magnit stores of various formats.

2007, the company opened the 14th regional service center. In the same year, Service Plus ART became an official member of the Oracle partner supervisory board. Complex supplies of equipment and trading systems to Almali chain stores, Azerbaijan. IT outsourcing: installation of trading IT equipment when opening Perekrestok stores.

- Created Business Intelligence and ORACLE BI-based software. Quality management of development, production of equipment and software is confirmed by ISO 9000.

2009 - Automation of hypermarkets "Your Home." Automation of cash nodes in the Kopeyka network.

2010 - French KIABI hypermarkets on Service Plus equipment were opened in Russia. It is included in the state register, and mass production of the fiscal registrar SP402FR-K has begun. Cash software "SuperMagician UKM 4.0" received the certificate "SAP Certified Integration[1]." Expansion of the line of budget equipment "CheckWay" - scanners, keyboards, scales. Received the status of the world's best distributor of weighing equipment DIGI in 2010.

2011, a large supply of DIGI system scales in the "Ten" (3 hyper and 30 discounters). Implementation of major projects to open new hypermarkets Seventh Continent, Magnit, Lenta, O'Kay, Real, Megastroy, Three Cats in the largest cities of Russia. Automation and transition to SuperMag of regional chain stores Kopilka (Lipetsk, Kursk), REMI (Vladivostok), Shifa (Kazan, Almetyevsk), Shubinsky (Cheboksary), Slata (Irkutsk). The release of new POS equipment and peripherals under the CheckWay brand, the improved and compact CheckWay POS 77 system unit becomes a hit with the company's sales. Service Plus Group of Companies is a partner of the Retail Business Russia 2011 Summit.[2]

Implementation of Selfservice Checkout self-service on the Hyperglobus network. New - SP 601: the first fiscal registrar from IBM has been adapted for the Russian market. The novelty is GLONASS in shipping documentation: the M3 Orange data collection terminal was equipped with GLONASS in 2012. "Service Plus" in the Deloitte Technology Fast 500 EMEA 2012 ranking. [3]

1993: Start of POS Terminal Deliveries and Launch of Trade Software Development

In 1993, the company began deliveries to the Russian market POS terminals and automatic identification tools. A maintenance center was formed. A research and development department has been established. The development of a software complex for automating trade under the brand name "" and a Supermagician label printing system has begun. FineLabel The beginning of the formation of a distribution network in the Russian Federation for the sale and service of electronic equipment for trade.

Development and implementation of the "Cashless Payment System" at several major enterprises in Russia and Belarus.

1992: Founding of the Company

Service Plus was founded in 1992. The company's goal was to offer solutions for automating trading and warehouse enterprises based on modern IT.

The creation of the company coincided with the Decree of the President of the Russian Federation B. Yeltsin "On Freedom of Trade," which marked the beginning of a rapid growth in trade in Russia and increased demand for specialized computer equipment and software. During the Company's formation, significant efforts are directed to the study of international experience in the field of retail and wholesale trade, its adaptation to Russian conditions and its implementation at the most advanced enterprises in Russia. In parallel, the Company establishes partnerships with a number of leading foreign manufacturers of electronic trading equipment interested in business development in Russia. First customer, first delivery, installation and comprehensive service - Reebok Russia.

Notes

Links

• CNews100: Largest IT companies in Russia