SberKorus: Sphere Documents (formerly Sphere Courier)

The main articles are:

• EDMS (more)
• EDI (Electronic data interchange)

Sphere Documents (formerly Sphere Courier) is a service for exchanging legally significant documents with counterparties. electronic document management solution for factoring companies and their clients.

2025

Implementation of the Sphere chatbot

SberKorus has introduced AI into the electronic document management service Sphere Documents. The company announced this on March 26, 2025.

The service has become available to users based on artificial intelligence technologies, the Sphere chatbot, which responds to user requests.

Previously, processing user requests took an average of 10 minutes for one support operator. Now the time for an automatic response from the Sphere chatbot takes 1-2 seconds.

The chatbot has implemented 50 scenarios for March 2025 based on the most frequent customer requests related to electronic document management. The bot also offers users a solution to 20 common errors. If the question goes beyond the embedded scenarios, the bot automatically connects the customer support operator. At the same time, the entire history of correspondence is preserved, which allows the support specialist to quickly get involved in solving the problem.

All users of the Sphere Documents service can evaluate the functionality of the chatbot, which will allow the company to measure the customer satisfaction index and improve the service.

By the end of 2025, it is planned to double the number of user scenarios, as well as connect the second main product of the company to the chat bot ‒ Sphere Trade, an electronic data exchange service between retail chains and suppliers.

The introduction of AI into the chat of support for clients of the Sphere Documents service is aimed at improving the quality of the SberKorus client service. AI provides prompt and accurate processing of requests, so that our chatbot quickly and accurately answers all questions and customer requests around the clock. It is important for us as an assistant in doing business to maintain comfortable working conditions, so we are constantly improving our digital solutions so that they help in automating the processes of our clients, ― said Vitaly Tarasov, CEO of SberKorus.

In the future, the company plans to transfer the chatbot to the SaluteBot platform using RAG mechanics (technologies that allow the language model to answer questions using information from the company's internal knowledge base or documents without additional training). This will allow the chatbot to independently answer more difficult questions without the participation of operators.

The ability to send documents to the "Honest Sign" for participants in the beer market

Beer market players will be able to send documents to the Honest Sign marking system using SberKorus. The company announced this on March 24, 2025.

Now brewing companies and beer suppliers can transfer information about the turnover of goods for verification and fixation in the labeling system directly in the Sphere Documents service from SberKorus.

To comply with the requirements of the law, before moving goods from the category "Beer, beer-based drinks, low-alcohol drinks" you need to send information about their turnover to the state system for marking goods "Honest Sign" for preliminary verification:

• from March 1, 2025 - on the turnover of beer and low-alcohol drinks in kegs produced from March 1, 2025;
• from September 1, 2025 - on the turnover of beer and low-alcohol drinks in consumer packaging, produced from September 1, 2025.

The information shall be submitted in the format of the Universal Transfer Document (UDP).

SberKorus has implemented support for the transfer of APD to GIS MT for preliminary verification through the exchange service of legally significant electronic documents Sphere Documents - both in the web version and in the integration model.

The SberKorus solution allows manufacturers and distributors to automate the transfer of data to Honest Sign through a reliable and certified document exchange channel, reduce the time to control the passage of fixation before sending the ATM to the counterparty, as well as ensure compliance with legal requirements.

To do this, with the standard sending of PDA, you only need to specify additional parameters that indicate the need to check information about goods in the MT GIS. After receiving the status from the MT GIS, the document will be automatically sent to the recipient. Information The status of the check in the MT GIS can also be obtained from the Documents Area.

The marking system ensures transparency of trade, helps suppliers comply with legislation and protects the market from counterfeiting, increasing consumer confidence. SberKorus is already fulfilling these requirements, supporting customers in adapting to the norms and advocating fair competition, - said CRPT in (Operator of the state marking system "Honest Sign").

Labeling beer and beer drinks helps reduce the share of illegal products and increase transparency of supplies. Reliable data transfer to the Honest Sign system is critical for stable market performance. SberKorus helps the business to work in full compliance with the law and adapt to the requirements, - said Vitaly Tarasov, CEO of SberKorus.

Change Title to Sphere Documents

SberKorus (SberKorus LLC) has updated its line of services for the exchange of electronic documents (EDO) Sphere. At the same time, all the functionality of the services, as well as all contractual obligations with customers and partners of the company, remain the same. The company announced this on February 19, 2025.

Major changes have occurred in product names, web versions of product interfaces, and the visual component of services ‒ changing shades, product icons, and favicons (website and web page icons).

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Фото: SberKorus

Thus, the service for EDO with counterparties SPHERE Courier has now become Sphere Documents; Electronic data exchange service between retail chains and vendors SPHERE EDI now ‒ Sphere Trading service for accounting and automation of logistics for passenger and cargo transportation Transport EDO ‒ Transportation Sphere; service for submitting reports to the Federal Tax Service, SFR and Rosstat in digital form Reporting changed its name to Sphere Reporting; MCD, a service for creating and administering electronic machine-readable power of attorney (MCD), became the Sphere of Power of Attorney, and the service for instant sending and signing of electronic documents for working with self-employed, individual entrepreneurs and individuals The signatory was renamed the Sphere of Signing.

Old service names and their appearance are reduced to a single logical denominator in the identity. Now it will be more convenient and easier to navigate our products, including due to the visual homogeneity of the line of services for the exchange of electronic documents. One of the prerequisites for our work to update the concept of our products was that SberKorus at the end of 2022 adopted a different business development strategy ‒ focusing on the electronic document management (EDO) market and the target products of this niche, ‒ said Vitaly Tarasov, CEO of SberKorus.

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Фото: SberKorus

2024: Introduction of Identity Templates for Universal Transfer Document Format 5.02

SberKorus introduced identity templates for the Universal Transfer Documents (UPD) 5.02 format into the SPHERE Courier service, completing the update of the web version. The developer announced this on September 16, 2024.

Updates in the service for the exchange of legally significant documents SPHERE Courier are available from April 2024 in the web version of the service and according to the API. Users can work with old and new format transfer documents.

As of September 2024, the service has updated the functionality for the details templates "Signed" and "Product accepted." Saved identity templates for PDA 5.02 documents are displayed on the "Identity Templates" tab in the user card and are available for editing if they have the appropriate privileges. The behavior of the form has also changed - the set of fields for filling in a particular identity template is now disclosed after selecting the document type and version of the PDA format.

Since February 2024, new formats of UPD and invoices approved by the order of the Federal Tax Service of Russia have been in effect in Russia. The old format remains valid until April 1, 2025. From this date, all taxpayers are required to use only the version 5.02 format. To switch to this PDA format, it is necessary to prepare information systems used in the company for sending and receiving PDA. We in SberKorus value the comfort of our customers, so we constantly update and improve our products, in accordance with all the requirements of the law. The introduction of this APD format into the SPHERE Courier service is an important update for the service, which will make it more convenient and relevant: the exchange of transfer documents in both formats will be available for the entire transition period. Work in integration solutions for 1C continues, SberKorus plans to complete them by the end of 2024, - said Vitaly Tarasov, CEO of SberKorus.

2022: Ability to leverage additional digital document creation and submission features

Comindware and SberKorus simplify electronic document management in Russia.

Their cooperation will allow the business to take advantage of additional functions and opportunities of EDM SPHERE Courier in terms of creating and sending digital documents when implementing the low-code BPMS platform. Comindware Business Application Platform The company Sberbank announced this on December 22, 2022.

We understand how important it is to keep up with the times. We have seen the growing popularity of low-code systems, so we decided to become partners with Comindware in terms of the connector to EDO SPHERE Courier. We want companies to be able to reduce their resources to the maximum for legally significant document flow and make it convenient. And by combining two systems with each other, which automate the full cycle of electronic document management, we provide this opportunity, "said Evgenia Zhizhina, head of the Electronic Document Management project at SberKorus.

According to statistics, as of December 2022, more than 40% of Russian companies use electronic document management (EDO) in their work. And this figure is growing, as is the number of companies that have completely switched to digital documents. Moreover, the motivation for such a transition is often the introduction of low-code platforms for automating business processes.

Document flow arises in any process where there is a contact between the interests of the two parties. And Comindware's challenge is to provide its customers with a flexible and functional tool to automate the business. Thanks to cooperation with SberKorus, we will now be able to implement the functionality of generating and transmitting electronic documents at the necessary stages of any company. I am sure that our today's and future customers will appreciate the convenience and capabilities of the new functionality available thanks to the cooperation of Russian IT companies, "said Vitaly Shpak, Director of Comindware.

Experts note that the use of process automation and electronic document management significantly increases business efficiency, reduces its dependence on the human factor and errors.

2021: Integration into the Labeling application from Evotor

Users E-DOCUMENT FLOW of the Sphere Courier service "SberKorusa" can now accept electronic invoices (UPD and UKD) at a smart terminal or in their personal account. "" Evotor This was reported on May 25, 2021 by Evotor.

Electronic document management is used to ensure transparency of circulation of marked goods. When accepting and transferring goods, marking codes are indicated in the electronic invoice, the EDM operator transmits information about the new owner of the goods to the Honest Sign monitoring system. In retail, the cashier scans the marking code and punches a check at the online checkout, sending information about the withdrawal of goods from circulation through the fiscal data operator to the Honest Sign. As of May, shoes, tobacco products, photographic equipment, tires, a number of light industry products, textiles for the house, perfumes are subject to labeling.

"SberKorus EDO users will be able to accept electronic invoices at the Evotor smart terminal. All information about the received goods is immediately loaded into the cashier, and the cashier can sell marked goods in one scan ― only according to the marking code. If the data in the delivery diverges, the recipient can immediately send reconciliation information to his supplier from the smart terminal so that the supplier sets the APC or the new APC. Integration with Sberbank will allow us to make the service even more convenient for users, "― commented Vyacheslav Predybailo, director of labeling at Evotor.

"The implemented integration of the service" Sphere Courier " IT infrastructure with the company" Evotor "will significantly simplify the work with any labeled products for our customers ― participants in the retail market. trade Given that digital labeling may become mandatory for all categories of goods by 2024, increasing speed and transparency at business processes this stage will provide an important competitive advantage. We hope that such projects will contribute to the further popularization of electronic document management and digitalization of the industry, "― added the deputy director of SberKorus for commercial policy and sales. Anastasia Strokova

2017: Development of a procurement management solution based on SAP Ariba and Korus Sphere

On October 6, 2017, SAP and Korus Consulting CIS (part of the Sberbank group of companies) announced the start of developing an integrated procurement management solution based on SAP Ariba and Korus Sphere, a service for legally significant electronic document management. Users of the system will be able to comprehensively manage the procurement process: from the formation of a request to payment. The peculiarity of the solution is that all additional functionality is available through the standard SAP Ariba interface. Read more here.

2015

Sphere Courier 21.0

Korus Consulting CIS, a 100% subsidiary of Sberbank, launched in September 2015 a version of the Sphere Courier 21.0 service for the exchange of legally significant electronic documents (EDO). Version 21.0 implements the functionality of centralized document management of companies with a branch structure.

The Sphere Courier 21.0 functionality is also available in a similar E-invoicing EDO service, which is provided directly on the Sberbank Business Online portal for organizations that are clients of Sberbank. Sphere Courier and E-invoicing services are complete analogues, and the developer of both services is Korus Consulting CIS. The difference consists in the target groups of customers served either by Sberbank (E-invoicing) or other banks (Sphere Courier), the company explained.

With the introduction of Sphere Courier 21.0, it became possible to centrally administer the access rights of central office employees to branch office documents. A particularly popular functionality will be end-to-end access to documents of the entire branch structure for such persons as the chief accountant and general director, according to Korus Consulting CIS. To review and sign documents, these officials no longer need to re-log in when moving from the documents of one branch to the documents of another. All store structure documents are available in a single window interface. At the same time, accounting employees from branches can order and remotely receive an electronic signature along with employees of the head office to maintain the document flow of their branch, the company emphasized.

"The possibility of end-to-end signing of documents increases the efficiency of management activities for companies with a branch structure. It is no secret that the need to deliver paper documents from branches to the head office and vice versa significantly slows down many business processes. Now this problem can be easily and gracefully resolved using the electronic document management service offered by our company, "said Dmitry Gavrilov, head of the project department at Korus Consulting CIS.

"The formation of relationships between the movement of electronic documents within a large company is laid when registering a branch structure in the'Customer Personal Account (LCC)'. To do this, we have made significant changes to the software of the'Personal Account' for the services' Sphere Courier'and E-invoicing. This is the 7th version of this software, "said Mikhail Rechkunov, project manager of the LKK of Korus Consulting CIS.

Igor Zelenko, Commercial Director of Korus Consulting CIS, listed new features of the E-invoicing functionality intended for Sberbank clients: "In version 21.0, we introduced the ability to obtain certificates from Sberbank by legal entities that are users of the Sberbank Business Online portal." Bank customers can not only order, but also remotely receive legally significant certificates from the bank on issues that interest them. "

Functionality for factoring companies for electronic transactions

On July 22, 2015, KORUS Consulting CIS announced the launch on the market of a version of the service for the exchange of legally significant electronic documents (USEDO) Sphere Courier, which additionally implements the functionality for factoring companies to make transactions in electronic form.

Electronic factoring allows factoring companies and their customers to automatically conduct transactions to confirm and assign claims based on packages of electronic documents for the supply of goods.

Factoring companies can use the service of electronic B2B document management Sphere Courier 20.0 to form order registers from buyers, upload data on supply for financing, reconciliations of registers transferred for financing with actually accepted goods at trading network facilities. Filling these services with real data on trade turnover between retail chains and their suppliers is carried out through information from EDI messages exchanged by participants in trade transactions through KORUS Consulting CIS as an electronic document management operator.

For factoring companies, the service of exchange of legally significant electronic documents opens up additional opportunities in comparison with traditional forms of document management:

• remote work with factoring documents,
• automation of one-way, two-way and three-way document flow,
• Integration of factoring transactions into the Bank-Client system.

Igor Zelenko, Commercial Director of KORUS Consulting CIS, said: "We have introduced three new types of documents, such as" Delivery, "" Register of Assigned Monetary Claims, "" Register of Confirmed Monetary Claims "- and with the ability to add new types of documents received from external EDI systems: ORDERS (Order), DESADV (Notification of Shipment) and RECADV (Notification of Acceptance). To prevent re-financing of the same delivery, you have introduced the ability to check the uniqueness of documents and the uniqueness of deliveries. "

In addition to supporting factoring functionality, the Sphere Courier 20.0 service reduces the cost of sending any legally significant documents in comparison with paper copies. The Courier helps to reduce tax risks, since all primary accounting documents are stored in the system and can be transferred as soon as possible, which eliminates complaints during inspections and reduces the risk of penalties as much as possible, accelerates VAT refunds.