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Project

X5 Group and Yandex launched a robotic product delivery project

Customers: Pyaterochka Federal Trade Network

Trade

Contractors: Yandex
Product: Yandex.Rover

Project date: 2024/01  - 2024/07

2024: Robotic Delivery Launch

and as X5 Group Yandex part of the development of a joint partnership in the e-grocery market, they launched robotic a product delivery project. Now orders from stores "" and Five"," Intersection made in the application and, Yandex Food Deliveri can bring - robotscouriers Yandex. For users, such delivery will be free. X5 Group announced this on August 6, 2024.

So far, delivery by robots is available in Moscow in five districts - Airport, Tverskaya, Khamovniki, Ramenki and Presnensky, including in the Moscow City business center, as well as in the city of Murino, Leningrad Region and Innopolis in Tatarstan. At the first stage, delivery of goods is available from 27 Pyaterochka and Perekrestok stores, and you can also order ready-made food from the Perekrestok cafe on a separate application window. Partner companies are planning to expand the geography of the use of robots.

Delivery using robots can be independently selected in the application. At the same time, the delivery time will not increase. The only limitation is the weight of the goods no more than 15 kilograms. If the order is larger in weight, it will automatically transfer to a courier with a car.

You can track the route of movement of the courier robot in real time in the Yandex Food and Deliveri application. To pick up the order, you just need to approach the robot, press the "Open the lid" button in the application and get the package out of the cargo compartment.

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As part of the long-term cooperation between Kh5 and Yandex Food, we are developing several large projects aimed at improving the quality of service for our store customers. For two years now, we have been successfully presented on the windows of Yandex applications, which means that the user is used to the convenience of omnichannel purchases. Equally important is the quality of courier delivery, a task that faces the entire e-commerce market. We are confident that robots are the future and the source of new operational efficiency.
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