R-Keeper

R-Keeper Lite

r_keeper Lite is a small business automation system in the HoReCa segment: coffee shops, burger shops, streetfood establishments and field trade (food trucks).

2024

Compatibility with ATOL POS terminals

ATOL on October 15, 2024 announced the confirmation of the compatibility of its POS terminals with r_keeper software.

Now it has restaurants become even easier to automate catering establishments. Through work and integration certification, customers planning to use domestic software the r_keeper can have full confidence in the reliability and smooth operation of the entire system. They no longer need to waste time finding compatible solutions - everything they need is provided out of the box.

Шаблон:Quote 'author=said Andrei Panov, Head of ATOL Device Department.

Шаблон:Quote 'author=noted Daria Razumovskaya, CEO r keeper.

Integration with Modulkassa

Modulbank updated integration Modulkassy cloudy with the program for warehouse financial and accounting in coffee shops, restaurants and food trucks r_keeper Lite. Now entrepreneurs can speed up customer service and increase the average check. Modulbank announced this on September 23, 2024.

The ferret needs the opportunity to monitor the balances and their cost, watch the analytics on the load of the institution, distribute orders to the seats, work with weight goods, technological maps, sets of modifiers and raise the average check with a loyalty system. The developers took all this into account when updating the integration.

Thanks to the integration, Kass Module received a number of additional options. It allows you to monitor the remaining dishes in the restaurant and their cost in real time, view the analytics on the load of the institution, accept orders and count guests together or separately, accept different payment methods, and also gives other advantages for waiters, commodity experts and heads of institutions.

2021: Integration with the Evotor smart terminal

IT-company Evotor"" on January 27, 2021 announced that, together with the developer of digital solutions for restaurants FoodPlex integrated , the service r_keeper Lite with. smart terminals The synergy of the two ecosystem participants Sberbank will automate business processes Evotor's current customers and strengthen the expansion of companies in the restaurant market.

Catering is one of the key business segments with which Evotor works. However, until now, business process automation systems for the restaurant business were not available to Evotor customers. The cooperation between Evotor and r_keeper opens up prospects for improving business efficiency for small and micro enterprises in the HoReCa segment.

The r_keeper Lite solution fully automates the main business processes in the restaurant business: it allows you to abandon the "manual" control of the cash desk, menu, orders and warehouse. The service also helps to automatically generate sales documents, build reports on warehouse operations, evaluate data on revenue, markup and profit received from different categories of dishes.

The r_keeper Lite service is suitable for automating the business of small cafes, bakeries, pizzerias for several tables. This solution can also be used by small chains, such as coffee shop, burger or food truck chains.

Maly and micro-business in HoReCa so far rarely uses automation technologies. Meanwhile, automation allows you to increase profits and reduce costs, which is especially important during a period of unstable economic situation and pandemic. According to our estimates, the implementation of the accounting system helps to increase the profit of the enterprise up to 30%. The integration of Evotor with r keeper Lite will allow owners of small cafes and bakeries to set up automation of business processes with minimal means and literally in half an hour, "says Andrey Romanenko, CEO of Evotor IT company .

Expanding the functionality of restaurant business automation products is the basis of the r keeper development strategy. Therefore, the integration of the Evotor smart terminal with the r keeper Lite small business solution seems to me especially important: this is a serious step towards the emergence of simple, affordable and convenient solutions for small businesses in the HoReCa industry, - said Foodplex CEO Grigory Sinkov.

Entrepreneurs who already have an Evotor smart terminal can buy a subscription to r_keeper Lite in the Evotor.Market app store. New customers can rent or purchase the Evotor 10 tablet for cafes and restaurants, complete with the r_keeper Lite "service or another Evotor smart terminal.

2019: Ability to integrate r_keeper Lite with 1C: Accounting and EGAIS

On October 9, 2019, Foodplex (part of the Sberbank ecosystem) presented an updated version of the r_keeper Lite system.

The program is installed on any device with, operating system Android which allows you to reduce the cost of buying new equipment, easily and quickly install the system and start working. The intuitive r_keeper Lite interface does not require specialized knowledge to work at the checkout, which further reduces the cost of training personnel.

This version received an updated design of the cash desk interface, as well as integration with 1C: Accounting and EGAIS. Integration with 1C will allow cash registers to exchange financial data with accounting, and integration with the Unified State Automated Information System (EGAIS) - street food and fast food establishments to sell beer and other low-alcohol drinks.

r_keeper Lite is based on a cloud solution that allows you to monitor the operation of the institution online, receive operational analytical data and manage personnel from anywhere in the world. If the Internet connection on the point is unstable or interrupted, the restaurant will remain under the control of the program, and all data will be saved and transferred to the cloud when the connection is restored.

According to Foodplex, automation with r_keeper Lite does not require large investments at the start, since the program is distributed by monthly subscription. The experience of creating system solutions for the HoReCa industry, used in the development of r_keeper Lite, gives each program user access to technologies that combine solutions for the restaurateur, taking into account all the requirements of the law.

The immediate plans of the r_keeper Lite team include technical improvements that will expand the range of cash registers, fiscal recorders and other equipment for cash registers supported by the automation system, and will help to rapidly increase the number of customers.

R-Keeper V7

The fundamentally new version of the R-Keeper V7 system is based on many years of experience in using previous versions, and has greater flexibility, versatility, security and expandability.

R-Keeper V7 is designed for food businesses - from small cafes with one cash station to large multi-purpose restaurants.

The R-Keeper V7 is ideal for full-service entertainment centers. At such enterprises, the service of one company of guests at different points of delivery of goods and services corresponds to the concept of visit. The visit may include many guest group orders. Payment can be made for each order individually or for the entire visit. At the request of the guests, a general calculation or calculation of a separate check for each guest can be made.

Key Objectives in the Design of a New Version

• Extensibility - new properties are easily added, and functionality is expanded
• Versatility - multifunctional editors are used for various reference books, powerful components are used in various screen forms of the server station
• Customizability - the user can customize both the appearance (screen and print forms) and the behavior of the official station and the management program
• Security - Network encryption, native storage format, server authorization, transaction logging

Technical parameters

• All software modules operate in 32-bit mode (including DOS)
• Stations exist in both DOS and Windows variants
• Automatic update of drivers and the main program at the stations
• UDB and Microsoft SQL Server are used for data storage
• All directories are automatically synchronized. For some directories, for example, related to taxes, deferred synchronization is implemented
• Continuing the work of the official station after the breakdown and restoration of communication
• Data Base of reference books and the cumulative order base are managed by the reference book server, which is not mandatory for the work of the server stations
• Multiple management stations can be connected to each directory server
• Built-in Object Pascal interpreter
• NetBIOS, IPX/SPX, TCP/IP Network Protocol Support
• Ability to create your own MCR algorithms and check their operation in a separate reference book window

Functional features

• All names of trading facilities in two languages
• Priority model for setting up the use of trading groups, discount details, order categories, system parameters, selectors, keyboard layouts, printing schemes and service printing schemes
• Setting up Work Periods Using Priorities
• Trading groups - a set of available retail objects of various types. When creating trading groups, you can use the inheritance mechanism
• For most sales objects, you can set the date-time of the start of use and the end of use
• Time and Attendance Capability

2019: Kiosk 2.0 software

On December 19, 2019, it became known that Foodplex announced the release of the Kiosk 2.0 software version for self-service terminals, which allow restaurant guests to independently choose dishes and pay for an order with a bank card.

Self-service terminals reduce the costs of the institution for staff, allow you to optimize business processes, increase the speed of guest service and increase the average check in the institution.

The program is an effective service that allows fast food to reduce the load on the cash register during peak hours and provide high throughput of the institution. The software solution "Kiosk 2.0" in the R-Keeper system is used in conjunction with the electronic queue technology, which allows you to completely exclude contact with the cashier - the guest picks up the order issued and paid for through the kiosk in the issue window. Information about the readiness of the order is displayed on a special guest screen. As of December 2019, more than 75% of visitors to fast food restaurants use self-service terminals.

The updated version of the "Kiosk 2.0" software supports operating system Linux and uses the latest technologies Java and HTML5 that make it easy to change the terminal interface design for each client.

The program integrates with analytics, CRM, video surveillance, face recognition and other services that make it possible to analyze guests' preferences. The modernized interface of the management part allows you to quickly configure the terminal and create scenarios of advertising blocks for demonstration to guests.

More than 60,000 institutions around the world have already chosen R-Keeper software to solve business automation problems. The Kiosk 2.0 system is suitable for chain restaurants of the fast food segment, cafes, canteens, cinemas, as well as water parks and other sports facilities, noted Foodplex CEO Nikita Nechaev

In the future, Kiosk 2.0 will be able to pay for the order in cash: the guest makes an order at the terminal, receives a check with the order number and pays for the order at the checkout. The program will support delayed delivery of the order to the kitchen - the guest will be able to indicate at the terminal when he comes for food, and the order will be prepared for this time.

The team is also working on a simple solution for integrating third-party services, for example, weather forecasts: in rainy weather, Kiosk will offer hot tea, and in the heat - cold drinks, and a face and voice recognition system that will allow you to pay for an order by looking at the camera or saying the desired phrase.

2018

Work at the checkout faster: an option for fast food restaurants

On September 24, 2018, UCS announced that another option r_keeper_7 available to users of the automation system.

As reported, everyone is familiar with the situation when a visitor at the checkout suddenly changed his mind and wanted to change the burger for roll or coffee for tea. It seems to be okay, but behind him there are 10 more hungry guests in the queue. If you look from the position of guests in line, then they will obviously experience dissatisfaction and leave the institution, because everyone is used to being served quickly in fast food. If you look from the position of the owner of the restaurant, this is a loss of time, and therefore lost profit. Everyone knows that to enter another dish, the cashier needs to remove the item, and for this you should contact the manager who will do it through his access. All this is lost time, which for a fast food restaurant is directly proportional to lost money, especially during "rush hours." Removing a dish through manager access is a forced necessity, it helps to avoid possible abuse by cashiers. But performing this operation through another person is an increase in waiting time in the queue, which is a critical parameter for fast food. In the automation system of restaurants and fast food chains r_keeper_7 this problem has been solved. There are interchangeable dishes at the checkout. This functionality allows you not to call a manager to change similar dishes if the guest changes his mind about taking, for example, coffee and wants tea.

For example, the cashier enters everything that the guest orders into the check, but he suddenly thinks about taking coffee and wants to get tea. Now, instead of contacting the manager and removing the dish to replace it with another, the cashier can make interchanges when forming an order between similar dishes. So, without using the manager's access, he will be able to replace cappuccino on a latte, a smaller portion of French fries - with a larger one.

According to company representatives, the automation system of the restaurant business will r_keeper itself tell the cashier a possible choice to replace. The high-load prompt system will help cashiers navigate faster and more easily cope with their duties. This setting is the standard functionality of the r_keeper_7 and is carried out through the management station.

Opportunities to stimulate selling staff

On August 27, 2018, UCS announced an opportunity to incentivize selling staff with r_keeper_7.

As it turned out, employees in the restaurant perform different functions, but there are only two "selling" positions: this, of course, is a waiter who offers guests dishes, and a bartender if he works at the contact desk. If we talk about the format of fast food, then the selling staff will be the cashier behind the counter. Typically, the key metrics that restaurateurs track include the following: average restaurant check, total revenue and selling the most favorable menu items.

Experts r_keeper_7 told how to properly motivate the selling staff with the help of additional capabilities of the restaurant automation system. One of the tools for increasing sales is in the r_keeper_7, he came to Russia from popular large fast food chains.

If we are talking about raising the average check, you need to present various additional dishes on the menu. In the fast food segment, these can be desserts, sauces, drinks. In the restaurant of full service - sauces, side dishes, bread baskets. It is such items on the menu that allow waiters to offer guests something additionally, increasing the number of dishes in the order and, as a result, increasing the average check. Elena Kondratova, Head of UCS Training Center

Another indicator that must be tracked by the restaurateur is the marginality of the dishes. There are many reports, including, for example, ABC analysis, which shows which dishes are more profitable to sell. Accordingly, it is necessary to set goals for these positions and stimulate the staff to sell these dishes. According to r_keeper analysts, the most marginal dishes in the fast food segment are fried potatoes, apple and carrot wedges. There is no unequivocal opinion about such dishes in restaurants of the full service: in one case it can be pizza, in the other - burgers, khachapuri, chebureks and similar dishes. It depends on the procurement, consumption of products and the location of the restaurant itself.

Using r keeper 7, you can hold competitions among waiters. For example, the employee who sells the largest number of designated items (usually those that can be easily and quickly offered to the guest), the manager can provide a free taxi to the house within a week or a cash bonus, an exemption from cleaning, an additional "double" day off and much more. Elena Kondratova, Head of UCS Training Center

The most important indicator for a restaurateur is revenue. It can be tracked both daily and monthly.

The KPI for waiters on revenue is quite easy to set: the motivation can be a premium to wages. Those who sold more dishes, for example, than 100,000 rubles, receive a bonus. Elena Kondratova, Head of UCS Training Center

According to the company, with the help of r_keeper_7, the owner of the restaurant can receive the necessary statistics by simply pressing the button. Moreover, he will be able to set the necessary KPIs for his staff from a mobile phone. The cashier or waiter in his order form will immediately see the goal: the owner or manager of the restaurant indicated that you need to sell, say, 30 portions of potatoes. The employee sees how much he has already sold today, a tool bar is located in front of him in his form, which uses traffic light colors: red - the task is completed by less than 60%, yellow - reached from 60 to 83%, and when the color is green, it means that more than 83% has already been done, that is, the employee is moving towards the intended goal. The manager in the report can observe the implementation, and the waiter or cashier sees the set goal and is "automatically" motivated to achieve it.

Opportunities for r_keeper 7 to stimulate selling personnel:

• Flexible setting of permissions for each user group: hostesses, waiters, managers, bartenders, etc.
• automatic accrual of bonuses upon reaching a certain amount of sales, as well as fines for violation of labor discipline;
• accrual and accounting of consumational rewards for the sale of a particular dish or group of dishes;
• the ability to set up up to six different sales or service goals for each restaurant.

This is convenient if restaurants are located in places with different traffic: for example, at a food court in a shopping center or at an airport, or in a residential area.

It is very important that the employee of the hall knows what exactly he receives for achieving the goal, then the system will work. That is, he not only fulfills some indication, but seeks to achieve the intended indicator, for which he must definitely receive an additional bonus, useful and interesting for him, cash or other, for example, a day off. It's a motivational tool. It involves stimulating sales, increasing sales and, as a result, achieving the goals of restaurateurs through the motivation of selling people. Elena Kondratova, Head of UCS Training Center

2014: Barcode Printing

On March 12, UCS announced a new product in the R-Keeper v.7 functionality - printing a unique barcode on the visitor's preliminary account.

The cashier receives a preliminary check and money from the waiter. Using a scanner, it reads the barcode, quickly finds the desired table in the system to pay for the bill. Through this technology, the visitor will receive the final calculation much faster.

Barcode scanning technology:

• significantly speeds up the cashier's work
• helps to cope with a large influx of visitors
• at moments of heavy congestion of the institution significantly reduces the guest's waiting time for the final check
• has a positive effect on the loyalty of restaurant guests

The developers consider the novelty useful for network establishments with a large flow of visitors.

2013

Having installed the UCS-Shelter system in the hotel, and R-Keeper in restaurants, a single cashless payment system can be implemented at the accommodation facility. Each guest will have an account where the cost of all services and bills ordered by him from the restaurant will be transferred, and for payment inside the complex, the guest will provide a contactless or magnetic card issued to him. At the same time, accounting in billiards, saunas, SPA, etc., can be provided by the tariffer built into the R-Keeper.

You can also create a single discount and bonus space. I.e. a system of discounts and bonuses provided to guests according to the information recorded on their cards. The discount can be different for each type of service, change according to the order (for example, increase depending on the number of portions ordered in the restaurant), depending on the time of day, category of the room or other parameters. If necessary, discounts can be combined.

In total, more than 4,400 restaurants were automated with R-Keeper in 2013. Compared to 2012, sales of the system increased by 13.5%. The total number of installations by the end of 2013 amounted to 31,700 restaurants.

R-Keeper V6

R-Keeper CRM

Main article: R-Keeper CRM

R-Keeper CRM is a unified customer relationship management system for all UCS software products: R-Keeper, Game-Keeper, UCS-Premiere, Delivery, Shelter, Subscription

2013: Issue

In 2013, a fundamentally new version of the discount solution was released: the R-Keeper CRM system. It provides automation of all types of programs - discount, bonus, deposit, club and coalition - in any combinations and combinations.

A guest in R-Keeper CRM can have many cards and many different accounts. The system allows you to automatically inform guests about the promotions, congratulate them on birthdays and other important events, report on transactions made using information on the POS terminal screen, in the cash receipt, SMS, e-mail, in your personal account. The system has an interface that allows you to integrate any external departments into a single loyalty system. Each department can use both its own loyalty policy and be part of the general loyalty scheme of the accommodation object.