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Freedom Bank

Company

Content

Owners

+ Timur Ruslanovich Turlov

2025

AI, super application and new office for IT professionals. How the digitalization of the bank goes

Kazakhstan Freedom Bank, part of Freedom Finance holding Timur Turlova, took third place in the country in terms of the number of active customers and the volume of transactions. Turlov announced this, as well as the digitalization of the bank at a summit in London in December 2025.

According to him, the number of Freedom Bank customers from July to September 2025 increased by more than 50%, or 1.1 million people, compared to the same period in 2024. The key growth factor was the digitalization and integration of the bank into the holding ecosystem, which includes brokerage services, insurance, online payments and lifestyle projects. Timur Turlov identified the bank as a "growth locomotive and main front office" to attract customers to the ecosystem.

Freedom Bank, owned by Timur Turlov's Freedom Finance holding, became Kazakhstan's third bank in terms of number of clients and volume of operations

Freedom Bank is actively introducing digital products and artificial intelligence. The launch of digital mortgages and car loans increased interest income on loans by 26% in 2025. The introduction of AI into application processing has reduced review time. Automation of real estate valuation made it possible to process 1 million mortgage applications in seven months. Aidos Zhumagulov, a member of the bank's board of directors, noted that it would take decades in manual mode.

To support technological development, Freedom Holding Corp. expands its IT infrastructure. The company rented 1.1 thousand square meters. m in the class A business center Almaty Plaza in Alma-Ata. The new office is intended for the IT division responsible for the implementation of digital technologies and the operation of the technical infrastructure of the group.

The lease was accompanied by Bright Rich|CORFAC International. Artemy Pestovsky, partner and director of the company in Kazakhstan, noted that a modern office in a prestigious location helps technology companies create comfortable conditions and compete for qualified specialists.

Timur Turlov stressed that his own technology platform, which includes the development of the Freedom SuperApp, Freedom Cloud and Freedom AI super application, is a key competitive advantage. This allows the bank to scale into new markets such as Tajikistan and Turkey and create independent cross-border financial channels.[1][2]

Jazelle Jean, 24, appointed Freedom Bank Chief information officer

24-year-old Jazelle Jean has been appointed director of the Freedom Bank project digitalization department, becoming the youngest leader of this level in the history of the bank. This became known on January 13, 2025. Read more here

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