Oberon

Oberon is a system integrator with more than a hundred people and a turnover exceeding $50 million. The specialized activities of this company, established in 2003, are the design and creation of telephone call centers; building the engineering infrastructure of the data center and intelligent buildings; development, implementation and integration of business applications; provision of information security services.

About a quarter of Oberon employees work in the Department telecommunication of Infrastructure Solutions, the increase in turnover of which amounted to almost 70% in 2011. The department accounts for a third of Oberon's total sales, and in fiscal 2012 Avaya , joint business growth with these companies exceeded 70%.

Oberon specialists have created more than fifty contact centers, where more than 10 thousand operators work. Among Oberon's clients are a number of Russian financial institutions, including Bank of Moscow and Svyaznoy Bank, the international company Teleperformance, Kazakhtelecom.

One of the largest contact centers in our country was built as part of the creation in Voronezh of a high-tech multidisciplinary customer support center for Svyaznoy Bank and the Svyaznoy group of companies. The center is designed for the work of more than 800 operators and daily processing of more than 10 thousand calls.

This project uses Avaya Communication Manager-based PBXs, Avaya Call Center Elite call distribution application package with Business Advocate functionality, Avaya Proactive Contact outbound call system, integration with Oracle Siebel CRM customer relationship management software. Operators have the opportunity to identify calling customers using information from the CRM system database, as well as to enter new information into the database. The Nice IEX Total View HR Management System allows you to schedule operator loads, generate work shifts and manage employees of a distributed contact center based on statistical information analysis.

Oberon has implemented more than 40 projects on the subject of STO BR IBBS and 152-FZ for banks and credit institutions. Employees of the company have been certified for the right to audit information security systems established by the ABISS (Association for Banking Information Security Standards) community.

Lines of business of the company

Oberon works in the field of development and implementation of business applications, call/contact centers, IP telephony, implementation of integration solutions, design and construction of data processing centers, construction of intelligent buildings, network infrastructures of enterprises. Develops and implements information security solutions, provides technical and service support, as well as supplies equipment and software - both for specific projects, and according to the requirements and requests of organizations.

Oberon has the necessary set of industry certificates (FSTEC, FSB), which give the right to provide a full range of services for bringing information systems in line with the requirements of the 152-FZ "On Personal Data," the industry standard of the Bank of Russia. The portfolio of information security proposals also includes audit and IT risk management, business continuity, certification for compliance with international information security standards, including ISO/IEC 27001.

Partnerships with leading information security developers - Microsoft, Oracle, Cisco, IBM, Symantec, Check Point, Websense, InfoWatch, Aladdin, Positive Technologies, BlueCoat, NICE and accumulated project experience allow the company to form a proposal for each client in a number of areas, including solutions to protect against information leaks (DLP), web filtering, I/O device control, data encryption, user identification and authentication, antivirus protection, application control, vulnerability management, and more.

History

2021

Opening a laboratory and practice for creating solutions based on AI

On November 8, 2021, system integrator Oberon announced the launch of a practice for creating solutions based on artificial intelligence (AI), as well as the opening of a laboratory for the implementation and testing of "smart" projects together with company partners.

This business unit will deal with a wide range of tasks: from analyzing the needs of customers and the market in "intelligent" innovations to creating and implementing solutions based on a stack of AI technologies. It includes neural networks, machine vision, video and voice analytics, biometrics, etc. The discovery of practice and laboratory is due to the rapid development of digitalization, the need to form an expert team for the active use of "smart" developments. The goal of these innovations is to improve customer productivity, control and optimize business-critical processes, and reduce costs.

One of Oberon's tasks is to help our customers improve their activities using innovative technologies, make their business even more efficient. With competent implementation, AI-based solutions can increase profits by more than 50%. For example, using machine vision and a "smart" data processing system, it is possible to assess the technical condition of aircraft. It also allows you to identify defects in pipelines and power grids in real time, track the processes of hazardous work at work or help rescuers in finding missing people, regardless of weather conditions, "said Vladimir Borisov, director of the Oberon AI-based solutions department. - We have created a practice to continue the development of Oberon in this direction. In the future, we plan to form a competence center for communication with customers, partners and the exchange of experience.

Introducing an Updated Business Concept

On September 23, 2021, Oberon announced the transformation of the business model from the format of a classic system integrator into an ecosystem of business digitalization. The updated structure of specialized practices is aimed at meeting the entire set of customer needs in one-stop shop mode ― from IT, multimedia and infrastructure solutions to labor protection services, complex project management, procurement and logistics, HR, marketing, etc.

The key goal of the changes is to increase the efficiency of the business due to the transparency of the company's expertise for market players, the formation and development of Oberon's competencies.

The main elements of the Oberon ecosystem are practices that are closely related to each other. Each of them includes a group of services for solving customer tasks:

OberExpertise included IT-Business technology practices in demand on the market, including telecommunications and networks, engineering systems and data centers, computer systems, multimedia, service, cybersecurity, complex project management and labor protection. They will allow you to prepare the customer's IT infrastructure for innovative solutions, as well as ensure the modernization of existing infrastructure and business applications.

OberExperience demonstrates the already accumulated expertise in the implementation of complex projects, which the company is ready to share with the market and customers. As of September 2021, Oberon has more than 23,000 signed contracts in its portfolio.

OberLicenses are a GR practice of certifying and documenting expert qualifications, including licenses and certificates of compliance with market standards and regulations.

OberSolutions highlights focused technology practice products for digitalizing customer business priorities - virtual cyber security vCISO director services, systems and process support, INFORMATION SECURITY interactive, SCS DCIM complex, smart solution for, contact centers OberOmni CC, POM integration bus, as well as a complex of intelligent solutions based on. AI

OberManagement will allow assessing the management experience and background of the team of top managers in the field of management of various business areas.

OberBackofis shows the expertise of Oberon's supporting practices in the areas of sales development, procurement and logistics, HR, marketing and PR, corporate IT, legal and financial support of the business. Each of them can accompany the implementation of projects, advise and provide services in its own areas both as an independent service and as part of the implementation of complex projects for the digitalization of business.

OberPartners reflects the company's developed network of technology partners. All Oberon projects are carried out on the basis of innovative solutions of leading world and domestic manufacturers.

Over the past two years, market realities have changed significantly: from talking about digitalization, we have switched to practice and achieved, in my opinion, significant success. In order to be as efficient and understandable as possible to our customers in this "new normality," we decided to change the concept of the business. Responding to needs, we moved from providing individual IT services to forming a full range of technological and related services available in a single window format, ― said Evgeny Yashin, CEO of Oberon. "So, all the functional parts of Oberon are interconnected, as elements of a single ecosystem, the key goal of which is qualified and effective assistance to our customers in the field of digital transformation. We abandoned the "accepted" administrative units in favor of specialized linear practices that interact with each other in a single logic. This made it possible to optimize and speed up the process of working with customers in terms of the provision of complex services and the implementation of technological solutions.

2020

Inclusion in the TAdviser rating "Largest IT Service Providers"

Oberon is included in the rating "Largest suppliers IT services Russia by revenue for 2020," prepared TAdviser in December 2021. More. here

Inclusion in the TAdviser rating "The largest IT suppliers in the Russian public sector"

Oberon is included in the rating "Largest IT suppliers public sector Russia in by revenue for 2020," prepared TAdviser in December 2021. More. here

2017

CEO change

System integrator Oberon on November 14, 2017 announced the appointment of Evgeny Yashin to the post of general director. In this position, he replaced Sergey Korsnov and will be responsible for the performance and development of the company, the withdrawal of integration products and services to industry markets, as well as the expansion of client and partner services. Read more here.

Partnership with Oz Forensics

On October 23, 2017, Oberon and Oz Forensics announced a partnership. According to the signed agreement, Oberon confirmed the highest partner status of Enterprise Partner Oz Forensics, which provides the integrator with extensive opportunities in project activities and the promotion of Oz Forensics products in the industry market.

According to the terms of the partner program, Oberon received the rights to implement work on the supply, implementation and service support of the Oz Forensics software platform designed to combat fraud in EDO, as well as identify and verify customers and counterparties by photo and digital copies of documents. The use of the Oz Forensics software platform allows organizations to fully automate the work of receiving copies of documents from customers and counterparties, as well as confirm their power of attorney and authenticity.

Oz Forensics plans to interact with a partner at all stages of communication with customers and users. The Oz Forensics partner program launched in this quarter provides technical and marketing support, high channel supply margins and the ability to receive the necessary expert advice for the partner's specialists.

2015: Mobile Device Management Systems Service Support

System integrator Oberon announced in September 2015 the start of sales of a package service to support mobile device management systems. Reliability and management of the MDM solution is becoming a necessity due to the widespread use of mobile devices, as well as BYOD technologies for accessing corporate resources.

The Oberon system integrator service provides maintenance and advice to highly qualified specialists, work on timely updating, diagnostics and analysis of the management system.

To quickly prevent potential threats or in the event of technical malfunctions, the system is professionally reconfigured. Service support applies to the solutions of leading manufacturers - McAffe Enterprise Mobility Management, MobileIron, Kaspersky Security for Mobile, when agreeing, it is possible to service other MDM systems.

2011

March 2011 - The completion of certification of its own quality management system (QMS) for compliance with the requirements of GOST R ISO 9001-2008 (ISO 9001:2008) was announced. Oberon QMS was audited and certified by ANO NTC Technoprogress. Successful certification means that Oberon's processes meet international quality standards. In addition, the standard requires that the company's quality system be focused on continuous improvement. This requirement is also fully fulfilled.