Croc: Express solutions for remote work

2020

Replenishment of a complex of solutions for remote work by 10 services

On April 6, 2020 the CROC company announced that the complex of solutions for remote work was replenished with 10 services. The company suggests customers to monitor automatically working time of employees on "udalenka", to exercise remote construction supervision, to transfer contact centers to clouds, to strengthen information security systems and 7 more services for effective work of business regardless of the size and industry specifics. In total customers will be able to use two tens different products. In most cases their installation takes place remotely, and the term of deployment is of 4 o'clock.

We understand, time-to-market is how important for April, 2020. For our customers whose priority consists in flash-like adaptation to the existing conditions, we offer important tools for implementation and support of hybrid IT infrastructure, information security support and other solutions which implementation will borrow of several o'clock. Services for remote control by employees and robotizations of business processes will begin to work in a week after the beginning of implementation. For business which wants to function effectively during the long quarantine we offer the whole pool of tools with the term of implementation from 1 to 8 weeks. Vyacheslav Tantsorov, the director of operational marketing of CROC IT company told

According to the company, increase in demand for online sales leads to increase in load of server capacities, and it, in turn, leads to deceleration of loading of the website and has an adverse effect on conversion and attendance. Excess second of loading reduces conversion by 7%; about 40% of users leave the website if it is loaded more than 3 seconds. The CROC service allows to accelerate loading of content on the website of online stores in the Russian Federation and the CIS, to lower load of servers and also to provide protection of the website against DDoS of the attacks and bots. Setup and debugging of the solution takes 1-2 days. Integration takes place without work interruption.

At transfer of employees to a remote format of work it is important to control efficiency of each expert and also to execute a time recording and to provide a first line support for the fast solution of the arising questions. Thanks to the solution of CROC, the employer will be able to see the unrolled picture of activity of each employee and also to prevent leaks confidential information. The program agent is started at workstations or terminal servers, monitors actions of the user and an event on its computer, transfers them to the server and also implements different blocking and bans of access in full accordance with the requirements shown to SIEM and DLP to systems. Can work at deleted computer, not being in local network of the company. The product is included in register of domestic software; implementation term – of seven days.

Upon transition to remote work the quality of communication channels of the operator suffers. As a result the customer loyalty decreases that can lead to financial losses of the company. Contact center from a cloud – the product allowing to support communication on different channels with internal and external clients. Service provides the reporting in real time. Allows to write and store dialogs of operators in a cloud (allows to save own capacities). The service is rendered as service that allows business to avoid capital costs. The solution is unrolled in ten days.

At transfer of employees to extra office format it is necessary to estimate opportunities and to select convenient and effective digital instruments. As a result of the company will receive the card of solutions which contains the list of the business processes necessary for transition to a remote format of work, planned dates of transition, project cost and results.

During remote work it is important to provide contactless communication with colleagues, clients and partners. Out of office employees lose an opportunity to react quickly to requests, to hold the group presentations and negotiations, to organize joint document flow. CROC suggests to use cloud services for holding of conferences and meetings online with audio-, video conference and instruments of joint work over documents through conference communication of UltraHD which more than 500 participants can use. Key advantages of this solution: convenient integration with any IT systems, availability of video conference on different platforms (Windows, Linux, macOS, Android), ensuring communication without installation of plug-ins. Clouds of CROC conform to all requirements of regulators regarding personal data processing, 152-FZ agrees.

For receiving remote access to a workplace at any time and from any place in the world the IT company offers technology of "A digital working space" (Digital Workspace). Actually users will manage to transfer a desktop, OS and established to software in virtual space that will allow them not to be tied to specific "iron". Will help to provide it to VDI technology (Virtual Desktop Infrastructure) and UEM (Unified Endpoint Management) through a secure access.

During remote work it is important to minimize quantity of the tasks connected with operating activities at office. The urgent need vanishes in it after implementation of the corporate robot. He is capable to solve standard problems, such as document creation, approval of references, etc. The robot can send tasks via the messenger and in it to request the report which will be created in the online mode.

In addition, CROC offers a complex of technologies for information security support and providing infrastructure in lease. For April, 2020 corporate IT systems are subject to cyber-risk and work in the mode of peak loading. CROC can provide virtual servers, storage systems, network services. The term of implementation of a solution portfolio depending on amount of works is from 4 hours to 2 months.

Announcement of the express solution for remote work

On March 23, 2020 IT- the company CROC announced a complex of solutions which will allow employers quickly and to "seamlessly" transfer employees to remote work. The portfolio includes all necessary services in order that the companies could minimize or at all avoid losses from transfer of employees to a remote format. Among express solutions of CROC there are tools for creation virtual work place, providing qualitative conference communication robotizations business processes, information security and many others. In most cases their installation can take place remotely, and the term of deployment will be of 4 o'clock.

The company considers that remote work will be not less effective of personal presence at office if to provide the high level of availability of necessary services, speeds of connection, security and convenience of work. Having carried out complex market research, the IT company prepared a number of measures and technologies which will help employers to save key indicators and efficiency during the quarantine. Below solutions which CROC will provide to the companies and the organizations for transition to remote work are presented.

Upon transition of employees to extra office format it is necessary to estimate opportunities and to select convenient and effective digital instruments. As a result of the company will receive the card of solutions which contains the list of the business processes necessary for transition to a remote format of work, planned dates of transition, project cost and results.

During remote work it is important to provide contactless communication with colleagues, clients and partners. Out of office employees lose an opportunity to react quickly to requests, to hold the group presentations and negotiations, to organize joint document flow. CROC suggests to use cloud services for holding of conferences and meetings online with audio-, video conference and instruments of joint work over documents through conference communication of UltraHD which more than 500 participants can use. Key advantages of this solution: convenient integration with any IT systems, availability of video conference on all platforms (Windows, Linux, macOS, Android), ensuring communication without installation of plug-ins. Clouds of CROC conform to all requirements of regulators regarding personal data processing, 152-FZ agrees.

For receiving remote access to a workplace at any time and from any place in the world the IT company offers technology of "A digital working space" (Digital Workspace). Actually users will manage to transfer a desktop, OS and established to software in virtual space that will allow them not to be tied to specific "iron". Will help to provide it to VDI technology (Virtual Desktop Infrastructure) and UEM (Unified Endpoint Management) through a secure access.

During remote work it is important to minimize quantity of the tasks connected with operating activities at office. The urgent need vanishes in it after implementation of the corporate robot. He is capable to solve standard problems, such as document creation, approval of references, etc. The robot can send tasks via the messenger and in it to request the report which will be created in the online mode.

For March, 2020 according to the decree of the Mayor of Moscow, employers are obliged to take temperature of employees because of threat of spread of a coronavirus. Because of a big flow at an input in office or on the territory of the enterprise long queues are formed. CROC offers technology of "Contactless temperature measurement of a body" for the solution of this problem. It allows to take temperature of employees remotely and to identify their personality with the notification of a security service before the person comes into office, shop or any other premises. The distinctive feature of technology – the high accuracy of determination of temperature, an error is from 0.1 to 0.3 degrees.

In addition, CROC offers a complex of technologies for information security support and providing infrastructure in lease. For March, 2020 corporate IT systems are subject to cyber-risk and work in the mode of peak loading. CROC is ready to provide virtual servers, storage systems, network services and a guarantee of reliability and performance of IT systems. The term of implementation of a solution portfolio depending on amount of works is from 4 hours to 2 months.