Tinkoff Mobile launched in the Altai Republic

Main article: Tinkoff Mobile

2023: Launch plan in Bashkortostan and Stavropol Territory

On May 26, 2023, Tinkoff Mobile announced the beginning of a large-scale regional expansion. The first regions of this wave will be the Republic of Bashkortostan and the Stavropol Territory, in which the operator will be launched for connection in May 2023. Further, it is planned to cover the rest of the country. Read more here.

2022: Plans to expand the geography of presence with the help of MTS

On December 29, 2022, Tinkoff announced the start of cooperation with MTS. As part of the partnership, Tinkoff and MTS will join forces to protect customers from spam and fraud, as well as expand the geography of Tinkoff Mobile's presence. Read more here.

2021: Launch of Tinkoff Mobile in the Altai Republic

The number of regions whose residents can connect the mobile operator Tinkoff Mobile has reached 66. This was announced on August 12, 2021 at Tinkoff Bank. Now Tinkoff Mobile has officially begun working in the Altai Republic.

SIM Residents of the region can issue a card in, application "Tinkoff Mobile", Tinkoff Super Application or by leaving an application on the website Tinkoff.ru. The representative of Tinkoff will bring the SIM-card to a convenient place and time for the subscriber. Also, residents of the Altai Republic are available for registration. e-SIM In addition, when switching from another operator and transferring their number, new subscribers will be able to get 1000 to the rubles account.

"Tinkoff Mobile has fully settled in Siberia. On average, over the year we grew here by almost 30%. The Altai Republic was the last of the regions of this district that had not previously been connected to our mobile operator. And now we are glad to offer its residents the most useful telecom services and an attentive client approach, "said Vitaly Briedis, Development Director of Tinkoff Mobile.

2020

Launch a free call recording service

On April 13, 2020, Tinkoff Mobile announced the launch of a free service for recording calls. The company claims that it proposed such a solution as the first among Russian mobile operators.

The service allows you to record incoming and outgoing calls, store them in the Tinkoff Mobile mobile application, download audio recordings, share them through instant messengers, social networks , etc.

Tinkoff Mobile announced the launch of a free service for recording calls

In addition, you can take personal voice notes in a mobile application, automatically decrypt recorded calls and notes through Tinkoff VoiceKit speech recognition technology ( will be in the next version of the application).

The call recording function is activated in the operator's mobile application in the "Services" section . Calls and voice messages are recorded using technical number 333. To record an outgoing call, you need to dial 333, then click "Add Call," call the subscriber and, after connecting with him, combine calls. For incoming calls - during a call, click on the "Add call" screen, call 333 and combine calls.

After the end of the call, the entry will immediately appear and will be available in the Tinkoff Mobile mobile application in the Events - > Calls section. Records will be available only to the subscriber who can manage them at will. They can be downloaded and saved  to the smartphone, as well as sent by e-mail,  SMS-message or sent to any of the messengers. You can also create voice notes by dialing 333 and dictating a message.

Now the Tinkoff Mobile application can become a place for subscribers to store the most relevant messages from relatives and loved ones, or important conversations with colleagues, as well as their own important voice notes, - said the head of Tinkoff Mobile Georgy Chesakov.

The call recording service is available to Tinkoff Mobile subscribers throughout Russia, except for the Republic of Crimea and Sevastopol.^[1]

Connecting to eSIM

On March 18, 2020, Tinkoff Mobile announced the start of sales of virtual SIM cards - eSIM. Connection takes place remotely, and only clients of the Tinkoff group can use the service.  During the first week, new subscribers of the operator can call and use the Internet for free.

According to the company, this is the first time that eSIM can be connected remotely, without a visit to the operator's office. People who do not use other products of the Tinkoff ecosystem can issue any bank card of the group to connect eSIM. After activating the bank card, it will be possible to remotely connect the eSIM.^[2]

Tinkoff began selling virtual SIM cards. Connection takes place remotely

 You can activate and configure eSIM in the Tinkoff Mobile mobile application (must be updated to the latest version)  using a QR code or manually. In the  Android app, eSIM is installed automatically.

eSIM is convenient, technological and safe, especially in the current situation with coronavirus. Customers do not need to go to a branch or communication salon - it is enough to configure eSIM on a smartphone and you can immediately use the connection, - said Georgy Chesakov, General Director of Tinkoff Mobile.

By March 19, 2020, eSIM connectivity is available on smartphones and tablets released after 2018. The number of clients of the Tinkoff group reads 11 million.

Tinkoff Mobile has become the second telecom operator in Russia to offer this service. The first was Tele2. The pilot project was agreed with the law enforcement agencies.

A RBC source close to the Ministry of Telecom and Mass Communications noted that the issuance of permits for the sale of eSIM does not depend on the ministry, but on the FSB.

The Ministry of Communications does not interfere in the affairs of operators until they violate the rules for the provision of communication services and federal legislation. If the rules for identifying subscribers are violated, then a check of Roskomnadzor may be initiated, he  said.

2019

Start of work in seven more regions of Russia

Tinkoff Mobile expanded the list of regions of presence and officially began its work in seven more regions of the country:,,, Ivanovskaya Yaroslavskaya Rostovskaya Chelyabinsk regions and the Jewish Autonomous Region, in the republic and. Chuvashia This was Primorsky Territory announced on July 25, 2019. Tinkoff Bank As of July 2019, the mobile operator is officially presented in 60 regions of the country.

Tinkoff Mobile customers can independently form the optimal set of services in the tariff designer by choosing packages of minutes and Internet traffic from zero to unlimited. Also in the Tinkoff Mobile product line there are thematic services with unlimited access to the following services: Messengers (49 rubles), Social Networks (59 rubles), Music (59 rubles) and Video (159 rubles).

When connecting to Tinkoff Mobile, the "First Month Free" campaign is valid, which allows each subscriber to test the quality of communication and service. In the first month of service, all subscribers receive 600 minutes and from 20 to 30 GB of Internet traffic depending on the region, as well as unlimited SMS and access to free popular services and applications.

When moving from another operator and transferring the number to the Tinkoff Mobile network, the subscriber also receives 1000 rubles. to the account, which will be able to pay for communication services in the future.

You can connect to Tinkoff Mobile by downloading the Tinkoff Mobile mobile application, visiting the website, as well as in the Tinkoff Bank application. A bank representative will bring a SIM card to a convenient place and time for the subscriber. By the beginning of August 2019, Tinkoff Mobile operates in 60 regions of Russia.

Launch of free voice for all Tinkoff cardholders

On July 5, 2019, it became known that Tinkoff Mobile is launching a synergy of mobile communications with banking services: holders of all Tinkoff cards when making purchases of 10,000 rubles a month will be able to receive 600 minutes of voice communication for free.

All Tinkoff customers in all regions of the Tinkoff Mobile operator's presence can get free voice communication. To do this, the subscriber needs to link a card in his personal account on the Tinkoff Mobile website or in the operator's mobile application, which will take into account the amount of purchases, as well as set up auto payment for Tinkoff Mobile connected services.

Next month, the subscriber will receive a voice packet for 600 free minutes inclusive. Tinkoff Mobile subscribers will also be able to purchase packages of more than 600 minutes at a discount of 600 minutes (tariff depends on the region). Thus, over the year, the subscriber will be able to save several thousand rubles on voice communication.

We launched Tinkoff Mobile to give our subscribers the best customer experience and Tinkoff standards in the cellular market. We did this and have now switched to active synergy between the mobile operator and banking services - our customers can make purchases using any Tinkoff cards and provide themselves with free calls within a month. Soon we will surprise our subscribers with other opportunities provided by the Tinkoff ecosystem,

Okko Online Cinema Subscription Availability

On April 15, 2019, operator Tinkoff Mobile announced the launch of a service for its subscribers - a subscription to an online cinema Okko (Optimal subscription package).

The subscription gives users access to a collection of more than 20,000 movies (data for April 2019) and TV series in Full HD, which is updated weekly. In addition, subscribers who subscribe will also receive an additional 1 GB of traffic to watch movies in Okko.

The service can be connected in the Tinkoff Mobile application in one click.

Movies and TV shows can be watched from various devices both online (through mobile applications, web version, set-top boxes, SmartTV) and offline by uploading video to the Okko mobile application for iOS or Android.

Okko has already become the fifth partner of Tinkoff Mobile, which the operator has integrated into its service.

We continue to expand the product offering for our customers, offering them both our own solutions and the best services and services on the market. Now our subscribers have access to one of the Russian online cinemas from any device on favorable terms.

author '= Ivan Grodetsky, CEO of Okko online cinema ' Making watching movies in high quality available to as many viewers as possible whenever and anywhere, from any device is one of the priority areas of our development. Cooperation with Tinkoff Mobile is another step in this direction.

The number of service regions increased to 47

On January 21, 2019, Tinkoff Bank announced that the number of Russian regions in which you can connect to Tinkoff Mobile was injured up to 47 - the mobile operator began officially working in the Kamchatka and Krasnoyarsk Territories, the Republic of Tatarstan and the Saratov Region.

You can connect to Tinkoff Mobile on the website or in the Tinkoff Mobile mobile application. All customer service is promptly carried out in the chat of a mobile application that works around the world, even if the Internet package is over or has not been connected. The Tinkoff Mobile mobile application also provides convenient detail that allows you to receive information about all transactions and communication costs.

Tinkoff Mobile subscribers are also invited to take part in the promotion and receive 1 GB Internet in as a gift. To Europe To do this, you need to issue SIM a card by link, activate it and use one or more paid services totaling 200 or more. rubles The very next day, the operator will connect the "Internet for travel" package to the client, which is valid in more than 40 countries. Europe

2018

Tinkoff Mobile connects subscribers in 43 regions of Russia

On December 27, 2018, Tinkoff Bank announced that Tinkoff Mobile is now connecting subscribers in 43 regions of Russia. Since December 2018, residents of the Belgorod, Kaliningrad, Sakhalin regions, Perm Territory, the Komi Republic and the Udmurt Republic can issue a Tinkoff Mobile SIM card and use the communication services of a mobile operator throughout Russia and abroad.

Tinkoff Mobile offers customers a simple and convenient tariff designer that allows you to collect the optimal set of services from packages of minutes and Internet traffic of various volumes.

The operator's subscribers also have access to thematic services with unlimited Internet - "Messengers," "Social Networks," "Music" or "Video." They include the most popular applications that can be used even with a zero Internet package. In addition, customers can connect the Unlimited SMS option and send an unlimited number of text messages.

Tinkoff Mobile also offers customers the Virtual Number service, which allows you to use two phone numbers registered for one SIM card. From the virtual number, subscribers can call and send SMS without revealing their main number - for example, when they need to separate work and personal calls or post an advertisement. The virtual number uses the minutes packet, SMS and the main number account.

Tinkoff Mobile is fully integrated with Tinkoff Bank. When issuing a SIM card to a client, a Tinkoff Bank virtual card with free service is automatically created.

Launch of Tinkoff Mobile in 22 more regions of Russia

On December 17, 2018, Tinkoff Bank announced that Tinkoff Mobile had begun work in 22 more regions of Russia. Thus, you can now connect to Tinkoff Mobile in 38 Russian regions.

Tinkoff Mobile subscribers have access to a tariff designer, with which you can independently collect the necessary set of services for yourself from packages of minutes and Internet traffic of various volumes.

Tinkoff Mobile customers can also connect the Unlimited SMS option and choose additional services with unlimited Internet - Messengers, Social Networks, Music or Video. They include the most popular thematic applications that can be used even with a zero Internet package.

Tinkoff Mobile is fully integrated with Tinkoff Bank. When issuing a SIM card to a client, a Tinkoff Bank virtual card is automatically created.

In addition, Tinkoff Mobile offers customers the Virtual Number service, which allows you to simultaneously use two numbers registered for one SIM card. From the virtual number, subscribers can call and send SMS without revealing their main number - for example, when they need to separate work and personal calls or post an advertisement. The virtual number uses the minutes packet, SMS and the main number account.

Start MVNO operator

At the end of 2017, Tinkoff Bank announced the launch of its own MVNO operator Tinkoff Mobile. The launch of the virtual operator with its own IT infrastructure was carried out in a short time: 6 months. The technological partners for the launch were Forward Telecom and Jet Infosystems, the base operator (MNO) is Tele2.

Project Features and Objectives

As reported in February 2018 in Forward Telecom, the launch of the virtual mobile operator Tinkoff Mobile has become a non-trivial task. First, a short time frame. Secondly, Tinkoff Bank seeks to create leading offers in its niches, which entails strict performance criteria, requirements for flexibility and professionalism of partners. Thirdly, the level of quality of service provision had to meet the standards set by the head business - the bank.

We have set a long-term goal to create a commercially successful MVNO operator, "said Georgy Chesakov, CEO of Tinkoff Mobile. - One of the decisive factors of success is the provision of user convenience, exceeding the rest of the offers on the market. We offer the subscriber a flexible tariff policy and give the opportunity to independently manage connected services online through a mobile application. We were looking for a billing vendor capable of quickly making changes to the product architecture, accompanying the system to our high standards and ready to implement the project in an ambitious time frame. We considered the largest Russian vendors and integrators, but the Forward Telecom team was the most convincing and at the very implementation confirmed the readiness and effectiveness of joint work in a mixed team and prompt response to our requirements.

Project progress

The start of negotiations between Tinkoff Bank and Forward Telecom took place in June 2017. Already in mid-August, the first test calls were held with voice and data charging based on the deployed billing infrastructure. Forward Until December business processes , Tinkoff Bank set up and integrated with IT systems - linking to the bank's back end and the front end of the mobile operator.

Result

In December 2017, MVNO Tinkoff Mobile entered the market of virtual mobile operators in Russia.

It was an interesting experience for us, - said Sergey Saprykin, general director of Forward Telecom. - We used almost the entire Forward product line, the project team consisted of employees of several companies: Tinkoff Bank, Forward Telecom, Jet Infosystems, the basic cellular operator. The Bank presented high requirements for the flexibility of solutions, fault tolerance of services and the speed of integration with the existing infrastructure.

I will note several distinctive moments of the project. First of all, the high speed of integration of Forward products into a complex banking infrastructure. During the project, we used almost the entire Forward product line, integrating them with our front-end systems (mobile application, web resources), while Forward products showed themselves to be flexible, fault-tolerant, easy to configure and capable of solving tasks in a short time, - said Alexander Alter, project manager Tinkoff Mobile. - Secondly, the professionalism of the Forward team, which demonstrated deep knowledge of the product, IT and willingness to work in the Agile approach. Thirdly, the vendor's use of innovative technologies and products: for example, OCS Forward Fusion with In-Memory Data Grid technology, which allows for high performance and scalability of the solution. With the growth of the subscriber base, this is an important component for the system that provides billing of subscribers in real time.

As of February 2018, Forward Telecom and Tinkoff Mobile are coordinating plans for the further development of the solution.

2017

Infrastructure and Software Tinkoff Mobile

The Jet Infosystems company has deployed data transmission infrastructure and software (network core) for the virtual operator Tinkoff Mobile. According to the press service of Jet Infosystems, in European countries,  MVNO customers are from 25% to 40% of mobile users. In Russia, the share of subscribers of virtual mobile operators barely reaches 1% of the total number of cellular users, which indicates a great potential for growth in this market segment.

Jet Infosystems, which carried out work on the design and configuration of equipment and software, as well as the construction of a key component of the virtual operator's infrastructure, was able to implement the project in the shortest possible time - in 6 months.

Announcement of Tinkoff Mobile MVNO operator

In April 2017, Tele2 and Tinkoff Bank, the second largest player in the credit card market in Russia with a market share of 10.6%, signed an agreement on the creation of a virtual mobile operator (MVNO).

Cooperation between the parties involves the creation of a new virtual mobile operator based on the Tele2 radio access network and infrastructure. Tinkoff Bank will launch a full-fledged MVNO model operator with its own network code, a dedicated number range and SIM cards. The company will offer subscribers its own tariffs and a set of services.

Any user, including those who are not a client of Tinkoff Bank, will be able to become subscribers of the virtual cellular operator. The company will deliver SIM cards through its own network of representatives, which covers the whole of Russia.

For Tele2, this is not the first MVNO project. In 2016, Rostelecom launched a virtual mobile operator on the basis of the company's network. Tele2 is developing various partnership options with a number of other MVNO companies.

Virtual operator Tinkoff Mobile operates according to the Full MVNO model, which involves renting a radio access network resource (base station network) from a partner operator (Tele2) and using its own network core infrastructure and its own business applications. This model provides the virtual operator with maximum flexibility in developing service models and tariff plans for subscribers.

The functional subsystems of the network core allow Tinkoff Mobile to manage subscriber data flows, monitor service quality parameters, set charging rules depending on various conditions, and monitor the subscriber's account status in real time. This enables the virtual operator to develop and implement service models independently of the partner operator.

Notes