Information technologies in the Federal Customs Service

2023

Annual expenses of the FCS for digital transformation reached 2.9 billion rubles

In 2023, 2.91 billion rubles were spent on the implementation of digital transformation projects of the Federal Customs Service (FCS) with an approved budget of 3 billion rubles. This is stated in the report on the results of the department, published in March 2024.

It follows from the document that in 2023 the customs authorities issued about 4 million electronic declarations for goods, of which 98.6% were in electronic declaration centers; 99% of the total number of transit declarations are executed in electronic form.

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Summing up the results of digitalization, the FCS also noted that in 2023 the functionality of the service for automatic analysis of images of inspection and inspection complexes (IDS) was expanded, including a significant increase in the number of product groups, positions and sub-positions of the unified Commodity nomenclature of foreign economic activity of the Eurasian Economic Union (EAEU) recognized by it.

In addition, in 2023, agreements were signed on information interaction between the FCS and various departments, which, as noted, will allow customs authorities to quickly establish the debtor's property and take measures to seize such property in order to ensure the collection of customs and other payments, as well as receive sanctions on the seizure of property.

Interagency electronic interaction of the FCS with:

• The Federal Property Management Agency in terms of the exchange of information on property converted to the ownership of the state and on detained goods;
• The Federal Treasury in terms of sending charges for administrative fines to the state information system of state and municipal payments in accordance with the current formats of interaction;
• in MINISTRY OF INTERNAL AFFAIRS Russia terms of obtaining information about the presence (absence) of a criminal record, criminal prosecution or its termination, as well as information about being on the wanted list, which will reduce the time cost of processing documents.

The integration of the FCS and the Bank of Russia systems also took place. We are talking about interdepartmental electronic interactions of information necessary for maintaining a register of banks with the right to issue bank guarantees, which made it possible to speed up the receipt of relevant information, as well as optimize the procedure for determining banks the maximum amount of one bank guarantee and the maximum amount of all simultaneously valid bank guarantees.

Reengineering of the processes of registration of intellectual property objects in the customs register, as well as technologies of information interaction of customs authorities with copyright holders (their representatives) when identifying counterfeit goods transported through the customs border, which, according to the FCS, will allow:

• increase the efficiency of electronic interaction with copyright holders when customs authorities detect signs of violation of intellectual property rights in declared goods;
• issue electronic machine-readable powers of attorney for submitting applications for the provision of state services on behalf of the copyright holder (his representative), as well as responding to notifications from customs authorities;
• evaluate the process of public service provision.

As part of the digital transformation of the FCS, the main departmental data center in Tver was launched and the technology of conducting control and supervisory proceedings in cases of administrative offenses in electronic form through the Law Enforcement AIS was introduced into the practical activities of customs authorities. as well as the IT system "Customs and Law" has been finalized in terms of developing standard solutions during the development and legal examination of draft legal acts, as well as automating the processes of conducting departmental control of decisions and actions (inaction) of customs authorities and their officials in the field of customs regulation.

The main results of the activities of the Federal Customs Service of Russia in 2023, including in the context of the Public Declaration of the goals and objectives of the Federal Customs Service for 2023

The ex-head of the IT department of the FCS received 9.5 years in prison for a bribe of 2.5 million rubles

On September 21, 2023, it became known that the Dorogomilovsky Court of Moscow sentenced Dmitry Vasiliev, the former head of the Central Information and Technical Directorate (CITTU) of the FCS of Russia, to 9.5 years in a maximum security colony, having found him guilty of receiving a bribe on an especially large scale (part 6 of article 290 of the Criminal Code of the Russian Federation). Read more here.

FCS of Russia chose a domestic manufacturer of network equipment instead of Cisco

At the end of June 2023, it became known that the Federal Customs Service (FCS of Russia) had decided on a domestic equipment supplier as part of the Cisco import substitution program. The department will provide the necessary systems to the Novosibirsk company Eltex. Read more here.

Failure in the FCS IT system caused a collapse at customs

On April 12, 2023, at 15 o'clock Moscow time, the FCS of Russia announced the restoration of its IT systems, but warned that the problems could persist.

The operability of customs InformSystems has mainly been restored. After the cyber attack, which took place on April 10, the declarations are again issued electronically throughout Russia. Some difficulties remain in the work of some information services of the "Personal Account of a Foreign Economic Activity Participant," as well as in the Moscow and Kaliningrad CEDs, the agency's Telegram channel says.

The operability of customs InformSystems is mainly restored

The FCS added that specialists continue to restore the work of individual elements of the system; by the evening of April 12, 2023, it is planned to restore the services of the office.

According to Kommersant, due to an IT failure at the FCS, vehicles with cargo - regardless of the method of transportation - did not enter the country and did not leave it. Passenger traffic and empty transport did not affect the problem.

According to the head of the Optimalog company Georgy Vlastopulo, this is absolutely out of the ordinary case: earlier there were failures for a maximum of several hours. The failure affected deliveries by all types of transport, said Elena Paramonova, director of the customs clearance department of FM Logistic in Russia.

Yes, there are problems at all customs checkpoints where our cars are located, - Anastasia Berintseva, head of the Delko international logistics group, told the publication. - It is almost impossible to enter data on cargo and vehicles into the system.

According to Berintseva, due to a malfunction in the IT systems of the FCS, the registration time at the border increased, customs clearance cars stood in Russia, and transport companies suffered additional losses.

The return to paper media faced certain difficulties, market participants told the newspaper: the terminals do not have paper for customs clearance.^[1]

Due to a powerful cyber attack, the FCS had to switch to paper at checkpoints

Due to the cyber attack on the IT resources of the Russian FCS, which began on April 10, 2023, there are still failures in the functioning of the unified information system of customs authorities. This was announced a day later, on the morning of April 11, by the FCS in its Telegram channel^[2]:

Specialists of the FCS of Russia and other departments are working around the clock to restore the system's performance: it has already been partially restored.

At checkpoints, inspectors conduct customs operations using paper media, the FCS also said.

In the morning of April 11, on thematic forums, you can see messages from some participants in foreign economic activity (VED) about the problems that have arisen. According to one user, at the customs post "even computers are not included." Some write that as of about 10 am Moscow time on April 11, customs declarations (DT) registered yesterday have not yet been issued.

MIDK, Novorossiysk seaport

At about 13:00, the registration of declarations in electronic declaration centers began, the FCS said. Until the UAIS TO is fully operational, declarations will be submitted to the system in a metered manner. This is necessary for the priority registration of auto registration and auto release.

If questions arise, the FCS recommends that Foreign Trade participants contact the "hot lines" of regional customs departments.

We will immediately inform about the restoration of performance in full, the FCS says.

At the same time, at the intersection of the border by individuals, failures in the work of the InformSystems did not affect, they say in the department.

IT System Failure

On April 10, 2023, the Federal Customs Service (FCS) of Russia reported failures in the operation of its IT system. Because of this, customs operations can be difficult.

Today, from 6:00, failures are recorded in the work of the unified information system of customs authorities, customs operations are difficult in some cases. According to preliminary information, this situation is caused by the external impact on the IT resources of the FCS of Russia, - said in the Telegram channel of the department.

The Federal Customs Service (FCS of the Russian Federation) reported failures in the operation of its IT system

It also says that by 11:00 Moscow time on April 10, 2023, specialists, including the law enforcement unit, are carrying out the necessary measures to eliminate failures.

According to Interfax, as a result of the IT failure, the shipment of goods to China via the Blagoveshchensk-Heihe international road bridge was suspended, the administration of the Kanikurgan customs and logistics terminal said. Only empty vehicles are temporarily allowed to enter China at the Kani-Kurgan automobile checkpoint. Also temporarily stopped booking an electronic queue. Machines registered in the electronic queue with cargo will be transferred to another time after the restrictions are lifted.

This is not the first cyber incident the Federal Customs Service faced in 2023. In February, the agency reported that its external information services were subjected to DDoS attacks that were repelled. Then the unified information system was not affected. However, the attacks affected the work of information operators, in particular Alta-Soft. The company's infrastructure was subjected to a powerful continuous DDoS attack for several hours. As a result, there were failures in the electronic declaration system. Later, the exchange of data with customs authorities was restored.^[3]

Former FCS Chief information officer of 5 years in prison

In early April 2023, Alexei Shashaev was sentenced to five years in prison, with the deprivation of the right to hold positions related to the exercise of the functions of a government official for a period of three years. The former head of the Main Directorate of Information Technologies of the Federal Customs Service of the Russian Federation was found guilty under Part 3 of Art. 285 of the Criminal Code of the Russian Federation (abuse of office, entailing grave consequences). Read more here.

DDoS attacks, disabling services

On February 28, 2023, the Federal Customs Service (FCS) of Russia announced DDoS attacks on its technological infrastructure, as a result, problems arose in the operation of external information services.

My personal account works. From 09:20 Moscow time, external information services of the FCS of Russia were subjected to DDoS attacks. The infrastructure of the external access system implemented on the basis of domestic solutions made it possible to identify and disconnect the source. The impact on the functioning of the UAIS TO [unified automated information system of technical inspection - approx. TAdviser] has not been provided, - says the Telegram channel of the department.

The attack on the FCS of Russia affected the work of external information services

At the same time, as added to the FCS, the attacks affected the work of operators providing services to participants in external economic activities (FED) in transferring information to the customs authorities. A powerful DDoS attack, which began at 08:10 Moscow time [February 28, 2023] and lasted several hours, was subjected to the infrastructure of Alta-Soft (a leading company in the information services market that provides comprehensive solutions for declarants and foreign economic activity participants: software, electronic document management with customs, issuance of electronic signatures, training declarants). There were failures in the operation of the electronic declaration system, indicated in the FCS.

The Federal Customs Service assures that the company's specialists are working to restore the performance of services. As of 13:00 Moscow time on February 28, 2023, the exchange of data with customs authorities is gradually being restored.

According to Interfax, by the beginning of 2023, 90% of the infrastructure of the Russian public sector to one degree or another was subjected to cyber attacks after the start of a special operation of the Russian Federation in Ukraine. It is planned to strengthen information security in the long term. By the end of 2024, a Russian national system for countering DDoS attacks should appear, the agency notes.^[4]

2022: Moscow court arrests hacker accused of hacking Russian customs IT systems

As it became known on June 15, 2022, a court in Moscow placed hacker Oleg Rusakovich under house arrest, who, according to the investigation, together with "unidentified persons" hacked into the unified information system of the Federal Customs Service (FCS). Read more here.

2021: Results of the digital transformation of the FCS

On October 25, 2021, the president Russia Vladimir Putin met with the leader. Federal Customs Service Vladimir Bulavin One of the topics of the conversation was the results of the digital transformation of the department.

According to Bulavin, large-scale transformations related to the use of information technology have been completed in 2020. The structure of the customs authorities has seriously changed, the process itself has undergone a deep digital transformation. Electronic declaration centers, a network of distributed centers and 16 electronic customs were created, and all work with the railway was converted to digital format. In 2021, for the first time, the FCS worked in a system of new coordinates, Bulavin noted.

The head of the Federal Customs Service (FCS) Vladimir Bulavin at a working meeting with Russian President Vladimir Putin summed up the results of the department's work for 2021

Also, the head of the FCS cited data according to which four million declarations were issued in 2021 for nine months, of which 3.2 million declarations were registered automatically by the system and one million were issued automatically. The time to automatically issue one electronic declaration is four minutes.

On average, it takes 70 minutes to issue an electronic import declaration, and 36 minutes to export. Almost 80% of all declarations are issued within four hours, which is provided for by the EAEU Customs Code. At the same time, "almost all one hundred percent of declarations" are submitted remotely.

All other contacts with participants in foreign economic activity take place using the service "Personal account of a participant in foreign economic activity." Through it, you can submit a declaration remotely, pay the necessary customs payments, see the status of current accounts, submit the necessary documents in case of their request, - said the head of the FCS.

In addition, according to Vladimir Bulavin, 860 million records are processed in the FCS IT systems within only one day.^[5]

2020

Thousands of parcels from abroad are delayed: the FCS software slowly checks passports and "does not see" the declaration

On June 9, 2020, it became known that due to problems with thousands of software FCS parcels with online purchases, customs were delayed. This is stated in a letter sent by the President of the Association of Express Carriers (ASEP) Vladimir Sarkisov to the head of the Federal Customs Service (FCS). Vladimir Bulavin

The reason for the significant delays was the changes in the procedure for issuing electronic declarations, which are used by at least 17 courier companies.  On February 1, a new FCS order came into force, allowing you to declare 100 parcels, and not 500, as before.

Due to problems with the FCS software, thousands of parcels with online purchases are delayed at customs

The problems are also associated with the new FCS software, which just allows you to declare no more than 100 parcels. Software works with a large number of errors that seriously complicate the execution of declarations, Forbes magazine reports.

According to Vladimir Sarkisov, the program slowly checks passports, "does not see" the registered declaration, or sees and issues, but the customs representative does not receive this information and cannot pick up goods from the warehouse.

Boxberry International Director Marat Artuganov says that the situation is complicated by the incorrect information exchange of data from the FCS information system with the information base of the Ministry of Internal Affairs: because of it, the number of requests for passport data scans is growing, which also affects the timing of customs clearance. Problems with checking the passport data of RBC recipients were confirmed by SDEK.

It is reported that parcels from the ASOS, MyProtein and Look Fantastic websites are most often delayed. Delays will affect 90% of all packages delivered. The period of additional verification can be up to five days, said  Sergey Denisov, head of the DPD international business development department in Russia.^[6]

Employees of the FCS of Russia blocked the channel of information transfer from customs databases

On May 12, 2020, it became known that the channel for transmitting limited access information illegally obtained from databases FCS Russia was disclosed by employees of the Anti-Corruption Directorate information security and the FCS Service of Russia together with representatives of the Anti-Corruption Service of the North-West Customs Administration.

From the Unified Automated System of Customs Authorities (UAIS TO), attackers uploaded data on customs declaration and risk profile management system. They realized the stolen information, including on the Internet. In the future, such information was used by unscrupulous participants in foreign economic activity to evade customs payments.

The data output scheme was organized by a group of persons, which included a customs official. The roles of the members of the criminal group were clearly distributed.

Based on the evidence collected by customs officers, employees of the North-Western Investigation Department for Transport of the Investigative Committee of the Russian Federation opened criminal cases under Part 4 of Art. 272 of the Criminal Code of the Russian Federation, paragraph "a" part 4 of Art. 291 of the Criminal Code, part 3 of Art. 290 of the Criminal Code of the Russian Federation - illegal access to computer information, giving and receiving a bribe. At the beginning of May, the circle of persons involved and the circumstances of criminal activity are established.

The customs database of the Russian Federation for 2012-2019 leaked to the Network

On March 12, 2020, it became known that the full database containing information on all export-import operations of Russian companies for 2012-2019 (data on all customs posts of the Russian Federation) was put up for sale on the Web. This was reported by the press service of the Moscow Interregional Transport Prosecutor's Office (MMTP).

According to MMTP, on one of the websites, full declarations of all participants in foreign economic activity of Russia, information about the issued goods indicating the declaration numbers, TIN of the sender, recipient, declarant, country of origin of goods, vehicle numbers, full name, contact numbers, as well as information about risks were posted for purchase.

The database for sale data also contained limited access information and. personal data

Upon the dissemination of Internet limited access in information, the prosecutor's office Meshchansky District Court Moscow sent an administrative statement of claim to recognize the information as prohibited on the territory of the Russian Federation. The court recognized the prosecutor's claims as legal and satisfied them in full.

After entering into legal force, the court decision will be sent to Roskomnadzor and the addresses of Internet pages with prohibited data will be entered into the Unified Register of Information^[7] to^[8].

TAdviser interview with First Deputy Head Ruslan Davydov

In February 2020, the first deputy head of the Federal Customs Service Ruslan Davydov, who oversees the construction of the customs control architecture, spoke in an interview with TAdviser about the prospects for digitalization of the FCS. Read more here.

2019

Competition for design and survey work on reconstruction of the administrative and production complex of the Tver Customs

On October 24, 2019, it became known that the Federal Customs Service (FCS) launched a project previously announced by it to build the main data processing center (DPC) of the department. For this purpose, on October 21, 2019, a competition was announced for design and survey work on the reconstruction of the administrative and production complex of the Tver customs. Read more here.

FCS lures out electronic signatures from business under threat of deprivation of access to IT service

On May 16, 2019, it became known that the Federal Customs Service (FCS) of Russia illegally collects electronic signatures in support of the Charter of Bona Fide Participants in Foreign Economic Activity. If participants in foreign economic activity (FED) do not provide their signature, thus joining the "Charter," then they are deprived of access to the service of informing companies about the risk category of the FED participant.

Such information is posted on the official website of the FCS. The Federal Antimonopoly Service (FAS) drew attention to this. The FAS notes on its website that if some special conditions need to be observed to obtain information about the risk level category, then some companies will receive this data as a priority, and this may undermine fair competition between them and other foreign economic activity participants.

According to Russian law, joining the "Charter" is voluntary - no regulatory act stipulates that it should be mandatory. From a legal point of view, the FAS sees in this situation signs of violation of the law on the protection of competition. According to paragraph 6 of part 1 of article 15 of the law on the protection of competition, the authorities cannot accept acts and carry out actions that undermine competition, including those that cannot provide individual business entities with access to any information as a priority.

As a result, the FAS sent a warning to the FCS so that the department would provide all companies with equal access to the information service by May 20, 2019, regardless of whether they joined the Charter. The FCS must notify the participants of the Foreign Economic Activity on its website that access is now open to everyone.

The service for informing companies about the risk level category began working in the "Personal Account of a Foreign Economic Activity Participant" in March 2019. The service clearly shows the current risk level category of a Foreign Economic Activity participant and warns of a possible increase in the risk level if the company's performance assessment approaches the threshold value separating it from the next category.

The FCS policy is aimed at increasing the number of low-risk companies. There are three categories in total - low, medium and high. All participants in foreign economic activity undergo such categorization. The category of the risk level affects how quickly the goods of these companies are processed at customs and how thorough they are checked.

Foreign economic activity participants who have signed the "Charter of bona fide participants in foreign economic activity" declare that they provide only reliable data on goods to the customs authorities. They also declare intolerance towards persons who evade customs payments, thereby trying to gain a competitive advantage in the market. In addition, the companies that signed the Charter undertake to comply with anti-corruption norms, respect intellectual property, etc.

The Charter can be signed by Russian and foreign legal entities and individual entrepreneurs. The Declaration of Support for the Charter was signed in October 2017. The declaration was signed by the heads of the largest Russian business associations, such as the Russian Union of Industrialists and Entrepreneurs, the Chamber of Commerce and Industry of Russia, "Business Russia All-Russian Public Organization of Large and Medium-Sized Businesses" and "Support of Russia."

As of March 2019, 367 companies have joined the Charter. Of the foreign companies, Ernst & Young, which signed the Charter in February 2018, can be noted.

In order for the signing of the "Charter" not to be hindered by the geographical location of the participants in the foreign economic activity, in December 2017, a portal for remote signing of the document was launched. The "Charter" can be signed online using a qualified electronic signature. The signing certificate contains all the necessary information about the company. Data on the organization are entered into the register of signatories on the Charter website^[9].

2018

The head of the IT department of the Federal Customs Service of Russia has been appointed deputy head of the service

On December 24, 2018, Russian Prime Minister Dmitry Medvedev signed a decree appointing Denis Tereshchenko, head of the IT department of the Federal Customs Service, as deputy head of the FCS.

Plans to create a new data center and centralize the UAIS customs authorities

As part of the Comprehensive Program for the Development of the FCS until 2020, it is planned to create a single network of electronic customs and centers for electronic declaration of goods, a new data center and centralize the customs UAIS in Russia. Heads of information and technical services of customs authorities spoke about these plans in November 2018 at a meeting.

The transition to electronic document management requires constantly increasing consumption of information and technical resources. The head of the Central Information and Technical Customs Administration (TSITTU) Denis Tereshchenko spoke about the plan of measures for the development of the FCS data center until 2020. In accordance with the plan, in 2018, the transfer of information resources with a volume of over 700 TB was completed without stopping the main processes of customs operations from an outdated server platform to a more modern one, he says. This, according to Tereshchenko, significantly affected the performance of software tools.

In December 2018, new high-performance servers and equipment should be delivered to increase the capacity of existing ones. The CITTU expects that this will make it possible to organize a fault-tolerant scheme of operation of the central database and a symmetrical distribution of loads over certain most critical software tools that provide round-the-clock information processing.

Denis Tereshchenko spoke about the development of information and technical resources of the FCS "(photo - itweek.ru)"

The FCS did not specify to TAdviser which server platform the information resources moved from. The FCS development program until 2020 states that in accordance with the President's message to the Assembly of the Russian Federation of December 1, 2016, it is necessary to develop the domestic digital economy based on hardware solutions of Russian development in conjunction with operating systems and software developed also in Russia.

At the time of approval of the FCS development program in 2017, the customs authorities did not use servers based on Russian processors and operating systems. There is also no personnel potential of information and technical divisions, capable of practically working with such equipment and software, the program says.

According to Denis Tereshchenko, it is planned to create another site - a new data center. The result should be an increase in the fault tolerance of the entire software and technical infrastructure of the customs authorities. At the expense of the new site, the ever-increasing needs for computing resources should be met, a "hot" reserve of equipment should one of the data center components fail.

The creation of a new data center is also necessary in connection with the planned change in the architecture of the unified automated information system of the FCS (UAIS) of customs authorities towards centralization. Deputy Head of CITTU Evgenia Vysotskaya noted that these measures impose special requirements for the performance and fault tolerance of the equipment on which the updated software will be operated.

The UAIS is a major component of the Customs ICT infrastructure. It is a collection of information resources (central and regional databases), software, information and telecommunication systems and networks. The system is designed for comprehensive automation of the activities of customs authorities of all levels and organization of information interaction between themselves and external objects, making management decisions at all levels, prompt communication of administrative and reference information "from top to bottom."

2017: New Head of GUIT FCS - Georgy Peschanskikh

In September 2017, Georgy Peschanskikh was appointed head of the Main Directorate of Information Technologies of the Federal Customs Service. In this position, he replaced Dmitry Danilin, who left the department in early September. Read more here.

2016: Cisco's refusal to sell and maintain equipment

Cisco Systems stopped deliveries to the Federal Customs Service (FCS), Dmitry Danilin, head of the main information technology department ( GUIT FCS), said on March 31, 2016 during a conference "On the problems of import substitution in customs authorities and new developments in the field of ICT."

"At the end of 2014, Cisco officially informed the FCS that it was impossible to supply its equipment in connection with the sanctions measures taken by the EU and US states," he said. "Such a decision could lead to untimely maintenance of telecommunications equipment and, as a result, an increase in emergency situations."

Before severing relations unilaterally, Cisco asked the FCS if its equipment would be used for military purposes, the service said no. Every year, the FCS purchased equipment from Cisco for several tens of millions of rubles.

"Cisco strictly adheres to the legislation of those countries where our company operates (in this case, the legislation of the Russian Federation and the countries belonging to the European Union). Russia and Russian customers are still of great interest to Cisco, and we continue to supply equipment and technologies to those government agencies of the Russian Federation that are not affected by legislative restrictions in the form of sanctions, "said Mikhail Pakhomov, director of interaction with Russian authorities

In the procurement of video conferencing equipment by customs authorities, the share of imports is 100%, in the procurement of routers - 95%, switches - 90%, PBX - 55%, written in the presentation of Dmitry Danilin. The share of Cisco Systems equipment used is 98%. The company's decision "pushed the FCS to import substitution," he says; the service tests low-performance switches of domestic production. However, there are no Russian switches and high-capacity routers similar to Cisco on the market, and the equipment released in China is not suitable for the FCS.

Cisco was not ready for the FCS to use equipment throughout Russia, explains the termination of supplies by a top manager of an international company:

"It ricochets across the Crimea. Any federal service will operate throughout the Russian Federation, and American companies demand that their equipment not be supplied to the peninsula. "

"It is quite possible that such logic is guided by the company, fearing the claims of its country," agrees Yulia Galueva from the National Legal Service. "The state agency automatically supports the policy of the state, customs cannot but work in Crimea

Other American companies did not stop deliveries to the FCS, said the head of the GUIT FCS. Although in 2016 the FCS will be forced to find a replacement for the ArcSight system, "whose development company announced support for sanctions against Russia," its report said. The developer of ArcSight is Hewlett-Packard Enterprise, they did not respond to Kommersant's request.

"This is an American company, we cannot be sure of reliability and are switching to a Russian analogue," Dmitry Danilin explained

ArcSight is used to ensure the security of the Unified Automated Customs Information System. ArcSight belongs to the class of SIEM software products that remove information from all systems and issue a verdict on what violations there are, says InfoWatch CEO Natalya Kasperskaya. "These are sensors that analyze how well the network infrastructure functions," she said, adding that her Russian counterparts are unknown. InfoWatch products are already used by the FCS, but they belong to "content filtering," Ms. Kasperskaya added.

The FCS itself does not see analogues to database management systems Oracle and, OS Microsoft although it is testing domestic developments, the report of the head of the GUIT says.

"We must move away from imports and switch to domestic developments and solutions that include system software, telecommunications, information security, technical means of customs control," Dmitry Danilin

At the same time, ICT funding in 2017 will be reduced by 40% compared to 2015, he added.

2015: The Accounts Chamber found serious "bugs" in the FCS software

There are "serious shortcomings" in the work of software products developed under the orders of the FCS, the Accounts Chamber reports in its bulletin^[10], published in June 2015. They were identified based on the results of the FCS spending budget funds on IT in 2012-2014. and relate mainly to software for customs checkpoints.

One of the shortcomings in the Accounts Chamber is the slow operation of the software complex for automobile checkpoints (hereinafter referred to as the APP KPS). When registering temporary import and export operations when requesting information from the database of vehicles, the check in the KPS "APP" is carried out within 2 minutes.

"Only after a two-minute timeout interval can you continue working with the program. This leads to time losses and increases the duration of customs operations, "the auditors say

A number of shortcomings identified in the FCS software complexes hinder the work of customs authorities

In turn, when using the software complex for aviation checkpoints (KPS "Avia-PP"), the obligation to submit preliminary information in electronic form about the arrival and departure of aircraft at international airports is not laid, and employees of customs posts are forced to manually enter a large amount of relevant data. This leads to an unreasonable additional burden on customs officials.

Another serious drawback of the same software complex in the Accounts Chamber is the inability to indicate the net weight of goods in it when declaring supplies exported from the territory of the Russian Federation, as prescribed by the established norms of the Customs Union. Instead, only the gross weight can be specified in the Avia-PP CFS. As a result, there are discrepancies in accounting for the actual export of goods in the Analytical Reporting program: goods are considered to have an excess in weight.

Shortcomings were also identified in the software complex for railway checkpoints (KPS "ZHPP"): it does not provide accounting for foreign containers temporarily imported by rail. Registration with the customs authorities is carried out on paper, which complicates the control over the timing of temporary import and subsequent export of foreign containers, the Accounts Chamber concluded.

2014

Claims of the Accounts Chamber due to unused software

In May 2014, the Board of the Accounts Chamber of the Russian Federation announced the results of checking the completeness, timeliness and reliability of accounting, the effectiveness of management and disposal of federal property in the customs authorities in 2012 and the expired period of 2013.

During the audit, the auditors revealed that the FCS did not ensure the introduction and use of innovative approaches and solutions in software in the activities of customs authorities. For example, the software tool "Risk Identification and Assessment," developed in 2009, did not receive further application and implementation. The experiment on its application at the Central Customs Administration and the Southern Customs Administration was completed back in December 2010, but at the time of the audit of the auditors, the software was not used. At the same time, according to the Accounts Chamber, a total of more than 31 million rubles were spent on this project.

Also, software products developed at the expense of budgetary funds from the IRS "Income" were not introduced into the activities of customs authorities: KPS "Property," APS "Fines," APS "Debt" and KPS "Application of benefits." At the same time, according to the auditors of the Accounts Chamber, the cost of modernizing this product during the entire period of its operation amounted to more than 96 million rubles, which is more than 7 times the initial cost of the system. Of these, 73.3 million rubles. in 2008-2013. were aimed at modernizing inoperable system components.

To implement the components included in the IRS "Income" in 2011, a state contract was concluded in the amount of about 16 million rubles. with a due date of 24 calendar days from the date of conclusion of the contract, which was subsequently extended for a year until December 2012. This contract was not executed, but only in mid-2013 it was decided to terminate it and file a lawsuit to recover the penalty.

The FCS does not use the Vityaz automated system, which is designed to identify and investigate crimes, in its practical activities, the auditors have established. $2.5 million was spent on its development at the expense of a loan between the Russian Federation and the International Bank for Reconstruction and Development. According to auditors, the main share of expenses for this project - more than 61% - amounted to the cost of non-exclusive rights to use the software. The auditors found that when purchasing this software, the FCS did not provide economical spending of budget funds: the difference between its value from the copyright holder and the purchase price under the state contract amounted to more than 10 million rubles.

In June, the Accounts Chamber submitted to the FCS an idea of ​ ​ eliminating the identified violations, and later, in September 2014, reported on how its implementation was progressing. According to the Accounts Chamber, in particular, the FCS participates in lawsuits with the aim of collecting budget funds and paying penalties from counterparties on the facts of poor-quality support, implementation and modernization of APS Dolbov, APS Fines, KPS Property, KPS Application of Benefits.

In addition, by September, the FCS completed work on restructuring and determining the book value of the software components of the IRS "Income" and entered into contracts for the maintenance of APS "Personal Accounts," APS "Payments-Analysis," KPS "Data Exchange." KPS "Application of Benefits," APS "Debt" and APS "Personal Accounts" are also being finalized.

FCS terminates dubious IT contract

The court in three instances satisfied the claim FCS Software against Info, in which the customs officers demanded the termination of the contract unilaterally with this company, follows from court documents published at the end of November 2014.

It also says that the proceedings arose due to a contract for the modernization of software of the departmental automated system of prompt response to the detection of the illegal movement of fissile and radioactive materials across the state border of the Russian Federation.

One of the requirements of the contract was the provision by the contractor of security for the execution of the contract in the form of an irrevocable bank guarantee in the amount of 6.8 million rubles. Soft Info provided such a guarantee from the European Industrial Bank.

The Procurement Law obliges customers to check the legitimacy of the guarantee provided, but the procedure and timing of such an audit are not regulated by them, according to one of the court decisions in the case. In the process of signing an agreement with Soft Info, FCS sent a request to the bank. At the time of the conclusion of the agreement, confirmation was not received from the bank, in connection with which the customs officers repeated their request, this time with instructions to send a response by registered mail.

After the conclusion of the contract with the contractor, the FCS first received by fax a letter with the bank's logo confirming the bank guarantee, and a few days later another email with the logo, also confirming the issuance of the Soft Info guarantee.

On letters and bank guarantees in the signatures of the chairman of the bank's board, the customer revealed significant differences, the court decision says. And from the official letter from the bank that came later by mail, it followed that he did not conclude an agreement with Soft Info and did not issue a bank guarantee to the company.

This circumstance is a significant violation of the terms of the contract, the court decided and allowed the FCS to terminate the contract with Soft Info, and the latter also ordered the customs service to pay a penalty.

The arrest of the ex-head of the GUIT FCS Alexei Shashaev

On October 31, 2014, the Kommersant newspaper reported that the Main Investigation Department of the TFR in Moscow opened a criminal case against the ex-head of the GUIT FCS, Lieutenant General Alexei Shashaev, under Part 3 of Art. 285 of the Criminal Code (abuse of office, which entailed grave consequences). Read more here.

2013

The deputy director of the IT service in the FCS was suspected of embezzling millions

In April 2013, it became known that Ruslan Lagutkin, deputy director of the information and technical service of the Central Base Customs, became a suspect in a criminal case under Part 4 of Article 159 of the Criminal Code of the Russian Federation (theft of someone else's property by deception committed by a group of persons by prior conspiracy on an especially large scale). DETAILS

Preparation for electronic declaration of goods

In November 2013, the FCS announced the completion of a set of technical, technological and organizational measures that should ensure the introduction of mandatory customs declaration of goods in electronic form from January 1, 2014. From that moment, customs declaration in Russia should be carried out only in electronic form, with the exception of a number of cases established by the government.

Exceptions, in particular, are related to the specifics of information about the goods (state secrecy) and the specifics of customs procedures (destruction, refusal in favor of the state, special customs procedure). In addition, they can apply to cases such as, for example, the transfer of goods in international mail, the declaration of goods by certain categories of foreign persons, the movement of goods by individuals or to individuals.

The introduction of electronic customs declaration in the FCS went in stages. By 2008, no more than 9% of the total number of declarations were submitted in electronic form, and the mass transition to them began in September 2009. In October 2010, all customs posts accepting declarations for goods could already receive them via the Internet. In 2012, the FCS implemented the possibility of submitting an electronic declaration through the information portal of electronic presentation of information.

For customs declaration in electronic form, the declarant must use an electronic signature. It can be obtained from the FCS itself or from one of the 21 certification centers that are part of the customs system.

According to the FCS, as of mid-November 2013, more than 3.8 million declarations for goods were issued in electronic form, which is already almost 98.5% of the total declaration array. The declaration of goods in electronic form is used by 93.65% of participants in foreign economic activity, the department adds.

Filing paperless declarations helps to provide special customs posts - electronic declaration centers. As of November 2013, there are 26 such centers in all federal districts, and in certain regions of Russia they account for up to 90% of all electronic declarations of goods.

The FCS notes that one of the "bottlenecks" of the use of electronic declaration is the need in some cases, simultaneously with the declaration for goods, to provide copies of shipping, commercial, as well as permits issued by other state bodies. So, in 2013, about 30% of declarations filed in electronic form required the submission of documents on paper.

reduce the share of such declarations, the FCS has developed and implemented in the customs authorities an automated system for the formation, maintenance and use of a database of permits," the FCS says. "In addition, the FCS organizes electronic interdepartmental interaction with government agencies in order to obtain information from the permits issued by them so that the declarants do not need to submit these permits on paper."

IT passport of projects in the Federal Customs Service of the Russian Federation

{{# ITProj: Federal Customs Service of the Russian Federation - FCS}}

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