Konica Minolta Business Solutions Russia Konika Minolta Business Solyyushnz Russia

In Russia, the business technology division of the Japanese corporation Konica Minolta is represented by a subsidiary of Konika Minolta Business Solyyushnz Russia. It supplies high-performance printing systems, personal printing devices and print management software, and provides services in this area.

Konica Minolta conducts both direct sales of equipment and services and through a network of authorized partners who, along with the company's own specialists, provide professional service support and customer maintenance. According to Konica Minolta, in mid-2016, the number of its direct partners is about 20 companies, second-level partners - more than 150 companies.

As of 2016, the company employs about 135 people. It has offices in Moscow, St. Petersburg and Rostov-on-Don.

Areas of activity

From printing equipment provider to IT service provider

Since 2015, Konica Minolta has decided to transform the business from a supplier of printing equipment to an IT service provider. The company has expertise in the development of sales of software and hardware complexes according to the service model, experience in conducting project business and customizing solutions for customer requests and cooperation with customers in the field of optimizing the printed infrastructure.

The Russian division has the right to form a local portfolio based on the needs of the market, therefore, having conducted a series of audits of the IT infrastructure of Russian customers.

In 2017, technical specialists and sales managers are trained as part of the Docsvision partner program. Konica Minolta becomes a partner of the Russian vendor, moreover, a partner who is ready not only to develop the vendor's solutions and sell them by "subscription" (sales service model), but also to integrate them into its software and hardware complex - including solutions based on the Docsvision platform in projects to optimize document flow and print infrastructure. On a similar principle, relations are built with the Innovative Technologies company, which has developed the technology and created a module on its basis to ensure the protection of corporate information. It is now part of a common, comprehensive solution.

2017 data

Performance indicators

2022: Reduction in revenue in Russia by 50.3% to 1,533 million rubles

At the end of 2022, the combined revenue of Konika Minolta Business Solyyushnz Russia LLC decreased by 50.3% to 1,533 million rubles. The indicator reflects revenue from the financial statements for 2021-2022. Excluding VAT. In the ranking "TAdviser100: The largest IT companies in Russia 2023," such an indicator allowed the company to take 180th place (80th line of the list of applicants for inclusion in the number of the largest IT companies in Russia).

History

2021

Revenue growth in Russia by 5.8% to 3,087 million rubles

At the end of 2021, Konica Minolta's revenue in Russia amounted to 3,087 million rubles, an increase of 5.8% compared to 2020, which allowed it to take 133rd place in the ranking of TAdviser100: The largest IT companies in Russia 2022. The revenue of Konika Minolta Business Solyyushnz Russia LLC from the financial statements for 2020-2021 is indicated. excluding VAT.

Technological partnership with Katusha It to create solutions in the field of printing

Global IT solutions provider Konica Minolta and domestic software and office equipment developer Katusha It announced the start of a technological partnership on March 1, 2021. Within the framework of cooperation, companies plan to create comprehensive solutions that meet the requirements of Russian consumers. Read more here.

Partnership with ECMGroup.Pro to implement EDO projects

On January 11, 2021, Konica Minolta announced that it had entered into a partnership agreement with ECMGroup.Pro, a Russian provider of services for selecting electronic document management systems, as well as their implementation and integration. Partners are planning joint implementation of projects in the field of EDO. Read more here.

2020

Revenue in Russia - 2,917 million rubles

At the end of 2020, Konica Minolta's revenue in Russia amounted to 2,917 million rubles.

Opening of a service center for maintenance of measuring equipment for industry in Moscow

Konica Minolta announced the creation Russia in the direction of maintenance of measuring equipment for. Within industries the framework of the Department of Service Support outsourcing and Solutions To Moscow , the first service center was opened in which enterprises from the countries of the Customs Union EEU will be able to quickly maintain and repair Konica Minolta spectrophotometers and colorimeters. This became known on February 19, 2020.

Konica Minolta measuring equipment is used in the automotive, pharmaceutical, chemical, light and food industries, as well as a number of other industries. Depending on the model, it allows accurate color measurements of almost any sample in solid, granular, paste or liquid form. Some models of equipment are included in the State Register of Measuring Instruments.

Engineers of the Konica Minolta service center in Moscow will carry out maintenance of customer equipment: calibration and adjustment, visual inspection and cleaning, replacement of parts. Based on the results of the work, customers will be able to obtain certificates of compliance with international standards. Earlier, Konica Minolta customers in Russia sent measuring equipment for maintenance and repair to a European service center in Bremen, Germany.

Konica Minolta offers three types of premium service contracts to make it convenient for customers to plan the maintenance budget and the timing of service work. They differ in the terms of service, and also provide for the possibility of providing replacement equipment for the duration of service work.

{{quote 'author = notes Stanislav Parfenov, Director of Service Support and Outsourcing Solutions, Konica Minolta Business Solutions Russia' For measuring equipment to maintain high performance, he needs a qualified service. Calibration and regular maintenance at least once a year helps to maintain the accuracy and repeatability of measurement results, as well as significantly increase the life of the equipment and avoid expensive errors. The opening of the service center will help our customers from Russia and the countries that are members of the EAEU Customs Union to carry out maintenance of their equipment faster and with lower financial costs. This means that customers can be confident in the accurate transmission of color and the high quality of their products, }}

The opening of this direction of Konica Minolta took place on February 18, 2020.

Creation of the "Department of Industrial and Productive Printing"

On January 16, 2019, Konica Minolta Business Solutions Russia announced that it had merged the sales of print solutions (PP), industrial printing (IP) and textile solutions (Textile). The combined division was named the Industrial and Performance Printing Division (IPP). It was headed by Maxim Ignatenko, who previously held the position of head of sales of productive solutions.

The main goals of this division were to increase the productivity of divisions due to the effect of synergy and increase sales in the segments of textile solutions, as well as industrial and productive printing. The decision to merge was made in order to further strengthen customer services and develop services in the fields of industrial and industrial printing.

The change in structure was a response to the changes taking place in the market. Working with customers in Russia and near abroad, we increasingly realized how closely the needs of the business are intertwined. For example, digital printing on textiles allows fabric manufacturers to significantly improve business efficiency. However, to enter other markets, they need premium packaging, which means technologies for printing labels and digital ennoblement. There are many such examples. A single department will offer our customers relevant and effective combinations of solutions that close several business tasks at once, comments Maxim Ignatenko

{{quote 'author = noted President of Konica Minolta Business Solutions Russia Alexander Suvorov' Konica Minolta occupies a leading place in the Russian market of productive printing with a share of 36% - and we are strengthening our position, demonstrating growth in the segment of both full-color and monochrome MFPs. We are also actively growing in the segment of industrial and textile solutions - and we plan only to increase the pace of development. I am sure that Maxim Ignatenko will cope with the tasks: he has been working in our company for more than 15 years, step by step he has gone all the way from a sales representative and understands the needs of customers up to the smallest detail, }}

2019

Revenue growth by 14% to 3.21 billion rubles

At the end of 2019, Konika Minolta Business Solyyushnz Russia LLC took 39th place in TAdviser Ranking: the 50 most profitable representative offices of foreign IT companies in Russia. The company's revenue at the end of 2019 amounted to 3,210,630 thousand rubles, which is 14% higher than in 2018.

Alexander Suvorov appointed president and general director

On October 14, 2019, TAdviser learned that Konica Minolta Business Solutions Russia announced the appointment of Alexander Suvorov as President and CEO of Konica Minolta in Russia and Kazakhstan. Read more here.

Nikolai Dmitriev's departure from the presidency

Konica Minolta Business Solutions Russia announced the departure of Nikolai Dmitriev from the post of president of the company on October 10, 2019. On October 11, 2019, TAdviser became known. Read more here.

Collaboration with ABBYY

On May 29, 2019, it became known that Konica Minolta Business Solutions Russia signed a partnership agreement with ABBYY, a leading developer of solutions in the field of intelligent information processing and linguistics. Konica Minolta will offer intelligent data solutions from ABBYY's enterprise product line.

Under the terms of the agreement, Konica Minolta was able to supply the entire line of ABBYY solutions for the corporate market, including ABBYY FlexiCapture, ABBYY FineReader Server, ABBYY Intelligent Search and others. One of the key solutions of ABBYY is FlexiCapture, a universal platform for intelligent processing of information from any type of documents: scanned papers, photos, electronic documents, texts of letters and attachments. The solution recognizes, classifies documents, extracts data, checks its correctness and transmits it to corporate information systems. The application of ABBYY FlexiCapture greatly optimizes all workflow-related business processes.

As of May 2019, the companies are conducting several joint pilot projects based on both the FlexiCapture solution and the Konica Minolta development using ABBYY recognition technology. In the future, the partners plan to sign an agreement that will allow Konica Minolta to license tools to integrate recognition and processing technologies into existing software products.

Artur Sinitsyn comments:

We remain committed to our customer strategy: we focus not on individual technologies, but on complex solutions that meet specific requirements. ABBYY platforms are becoming 'building blocks' within our product portfolio. Thanks to this approach, we can offer solutions that will allow customers to get the maximum business result and justify every ruble of investments in technological development.

Alexandra Yakovleva noted:

ABBYY solutions help tens of thousands of companies in more than 200 countries to turn information into useful knowledge, focus on the main specialized tasks and not be distracted by routine processes. We are pleased to find a partner who shares our views, and we are confident that joint efforts will achieve high results in projects related to intelligent information processing.

Through its partnership with ABBYY, Konica Minolta strengthens its portfolio of enterprise content management automation solutions and offers intelligent document flow processing products for financial and human resources departments. The partnership agreement enables companies to expand their business by developing and implementing emerging solutions for customers.

2018

Revenue - 2.81 billion rubles

The revenue of Konika Minolta Business Solyyushnz Russia LLC at the end of 2018 amounted to 2,814,237 thousand rubles

Sales growth of 21%

"The market A3 MFPs is gradually reaching the pre-crisis level, mainly due to the segment of full-color devices, and the share of Konica Minolta has been growing steadily since 2014," he said.

The company is also growing in the field of productive printing: according to Infosource, Konica Minolta ranks first in the Russian market with a 36% share. Growth is demonstrated both in the segment of full-color and in the segment of monochrome CFM. The segment of full-color CFM is traditionally the main "skate" of the company - here the company confidently occupies 42% of the market in Russia and all models presented in the line occupy leading positions: The AccordioPrint C3070L - a bestseller among all full-color CFM with a 22.6% market share, the AccordioPress C3070/C3080 (P) series - ranks 28.5% among entry-level full-color CFM, and the AccordioPress C6085/C6100 ranks No. 1 among mid-performance CFM with a 25% market share. The company achieved such indicators due to the high quality of color reproduction, compliance with global industrial standards and a high degree of process automation.

The company also achieved notable success in the segment of industrial solutions: 8 digital printing presses for narrow-bore printing of labels were installed in Russia. The company also predicts the success of the new roll model AccordioLabel 230, which will be presented to the Russian public for the first time at the upcoming Printech 2019 exhibition. The new CFM is distinguished by a number of improvements: higher performance, fast switching between works, the ability to print a second run and an increased resource. In addition, an important event of the year was the installation of the first in Russia system for digital ennoblement MGI JETvarnish 3DS & iFoil S in the Moscow printing house MDMPrint.

Since the early 2000s, digital printing technology has been actively introduced in textile industries in the world, which has already proven itself to be an economical and convenient alternative to traditional rotary production methods. In Russia, this segment has also been gaining momentum in recent years. Konica Minolta is increasing activity in this direction - at the beginning of the year, a department was created that will be responsible for the promotion and sale of direct printing solutions for textiles in Russia and the CIS countries.

Nicolai Dmitriyev also shared the company's plans in Russia for 2019. One of the key events of the recently launched financial year was the launch of the bizhub i-Series line of office multifunctional devices. This is a new stage in the development of the well-proven bizhub line: the i-Series models have a 1.8 GHz quad-core processor and improved application performance, 8 GB of memory and 256 GB SSD, as well as increased speed. In addition, the devices have a stylish modern design and an understandable unified interface.

Konica Minolta Business Solutions Russia also plans to further develop the intellectual direction. video surveillances Mobotix Smart IP cameras are used primarily to ensure safety at work: for perimeter protection, analysis of personnel behavior, observation of production lines - as well as for analytics in the retail to trade and service sectors, for monitoring safety at transport and during mass events.

The company introduced augmented reality solutions: AIRe Lens smart glasses and genARate cloud app. AIRe Lens glasses are designed for industrial applications and allow assembly, repair and maintenance without paper documentation and interruptions. For greater safety, they are 80% transparent, extremely light and have excellent optics with a panel resolution of 1280x720, so you can work in them for the entire working 8-hour day without fatigue.

As for the genARate application, it can literally "revive" any printed materials. It is a simple and effective tool for adding augmented reality elements to a print. The application can be used in different segments - primarily in printing, but also in the corporate environment, for example, for interactive training of employees.

Konica Minolta pays attention to service - the company considers this area as one of the key foundations of business success. The company has increased the number of certified engineers in the direction of both office and performance solutions in 2018 - now it is 430 and 189 specialists, respectively. And the launch of an accessible knowledge base and self-registration for trainings made it possible to reduce the number of requests by 46%. To minimize this indicator in the future, the company plans to double the knowledge base, said Stanislav Parfyonov, director of service support and outsourcing solutions at Konica Minolta Business Solutions Russia.

2017

Sales growth - 7% to 2.7 billion rubles

At the end of 2017, the company's financial growth amounted to 7% in ruble terms, the number of authorized partners increased from 270 to 393 companies, and service - to 200.

In the segment of color office printing of the A3 format for the fiscal year, the company increased sales volumes in units with a total market share of 17%. At the same time, the Konica Minolta bizhub C227 device with a market share of 11.3% became the leader in sales in the initial segment of color MFPs of the A3 format.

"The main growth was shown by the direction of complex solutions - 121% of the result of 2016," said Nicolai Dmitriyev the President of Konica Minolta Business Solutions Russia. - This reflects our global goal of moving to a service company: by 2021, sales of complex solutions in Russia should be at least 15% of office equipment sales. We also plan to develop the segment of smart office solutions, including intelligent " video surveillance systems Mobotix[1]

"The concept of" open business "is the basis of partnerships in the field of sales development and promotion of complex office solutions," said Elena Bakulina, Head of Sales of Office Complex Solutions at Konica Minolta Business Solutions Russia. "Cooperation with Russian vendors to form a product portfolio allows us to adapt it to customer needs and market requirements."

During 2017, together with partners, the company worked on the development of an updated partner program and product certification in the field of integrated office solutions. The certification was a reflection of the digital transformation taking place not only in the company, but also in the partner network - the transition from sales of boxed and niche products to comprehensive automation.

Product certification contains 4 states: "Basic," "Standard," "Integration," "Development." The Basic and Standard statuses are aimed at those partners who have many years of experience in selling and servicing printed equipment, as well as supporting software solutions, and would like to expand their competencies in terms of complex solutions. The status "Integration" and "Development" are intended for partners who already have experience in selling software solutions from other manufacturers or in-house developments and can bring these competencies and experience to Konica Minolta customers.

Plans for business transformation in Russia

Konica Minolta at the end of October 2017 revealed plans to continue business transformation in Russia. The company's actions within the framework of digital transformation are aimed at providing comprehensive services, Konica Minolta will continue to develop the MCS (enterprise content management services), BPS (business process management services) and IMS (infrastructure management services) areas. The main efforts of the company will be aimed at optimizing customer experience and work through changing the internal business processes of end customers.

The global movement towards the sharing and digital economy will inevitably oust companies from the market that ignore the changes that are taking place and refuse to transform, and Konica Minolta understands this like no other, "said Nicolai Dmitriyev, President of Konica Minolta Business Solutions Russia. - The total market of BPS, MCS and IMS solutions in the world is more than 400 billion euros, and we aim to be in the leaders of this segment. In addition, our business is undergoing changes not only in terms of the provision of printing services - we plan to bring our expertise in terms of the entire BIC portfolio (Business Innovation Center) to the Russian market and expect successful results.

According to Konica Minolta's vision, the successful development of the company is impossible without the development of a partner network. The existing Konica Minolta partner network is focused on the sale of "boxes" and needs to be developed.

We see great potential for selling solutions through a partner channel: our network has more than 300 partners, and we continue to grow, "said Maria Lobanova, Director of Partner Sales at Konica Minolta Business Solutions Russia. - In 2017-2018, we plan to increase the number of authorized partners by 20-25%, and certified on complex solutions - twice. To form the basic principles of the updated partner program and build a new business model, we create a working group - a kind of business club that brings together people and companies who are interested in general development, in developing complex solutions and working together.

2016

Sales growth - 17% to 2.7 billion rubles

The total growth of Konica Minolta sales in Russia in 2016 in rubles, compared to the results of fiscal 2015, amounted to 17%. The company announced this in June 2017. Earlier in ranking "TAdviser100: The largest IT companies in Russia 2016 " the Russian division of Konica Minolta took 49th place. According to TAdviser estimates, the company's annual turnover in 2015 amounted to about 2.3 billion rubles. Thus, in 2016, the company's revenue grew to almost 2.7 billion rubles.

The office segment remained the key in 2016 - Konica Minolta's market share in the direction of full-color multifunctional devices in 2016 reached 24%, the company says. At the same time, according to Nikolai Dmitriev, President of Konica Minolta Business Solutions Russia, the company's further development strategy is built around the provision of comprehensive services affecting not only the print infrastructure and document management, but also the management of the IT infrastructure of the enterprise as a whole.

Thus, at the Cebit 2017 exhibition, Konica Minolta presented a software and hardware solution for managing the IT infrastructure of the WorkplaceHub enterprise, which it plans to bring to the Russian market in 2018.

Outsourcing has again become one of the main drivers of Konica Minolta revenue growth in Russia

In 2016, the number of printing devices held by customers according to the outsourcing model increased by 48%. Outsourcing of printing, MCS (Managed Content Services) and BPMS (Business Process Management System) solutions, as before, the company calls the main growth drivers for Konica Minolta.

The results of the analysis of the needs of our customers demonstrate a high potential for the next stage of the development of the outsourcing model - the provision of a customized software and hardware complex, including service services, - noted in Konica Minolta Business Solutions Russia.

Another growth vector for the company in 2016 was the direction of productive printing. According to InfoSource, this market showed positive growth dynamics for the first time since 2012, while Konica Minolta's market share in full-color performance systems reached 42%, and monochrome - an all-time high of 34%.

In the future, the company plans to consolidate its position in both color and monochrome segments. Launched in 2016, the direction of industrial solutions was headed by Vladislav Kuznetsov, who joined the company in June 2017.

The company expects that the launch of the direction of industrial solutions, namely productive printing systems for inkjet printing, selective varnishing, textile printing and machines for printing digital labels and packages, will allow it to discover fundamentally new markets.

Also in 2016, the number of authorized partners of the vendor more than doubled - by 56%. Over the year, 93 new companies became Konica Minolta partners in various product areas, 342 employees from partner organizations received the status of certified specialists. The new print outsourcing product certification, Optimized Print Services (OPS), is also linked to the company's ongoing transformation from product model to service model.

Konica Minolta continued to expand its network of service partners. In 2013, the company's service partners were present in less than half of the constituent entities of the Russian Federation, and in 2017 they work in all federal districts.

Konica Minolta's plan to increase sales for 2017 in Russia is 11%.

Plans to open new offices in Russia

Konica Minolta plans to expand its regional presence Russia in and in the near future open offices in the Urals (under consideration) Yekaterinburg and in the Volga region, the president of the Russian division of Nicolai Dmitriyev told TAdviser in March 2016. According to him, in these regions, the number of requests for equipment and services of Konica Minolta is especially growing.

In these regions, production is actively developing. This means that the economy lives and there is potential for the growth of the market in which we work, "he said.

2015

Revenue growth - 23%

Konica Minolta's revenue in Russia in the 2015 fiscal year, which ends for the company in March, increased by 23% in rubles. This was told by representatives of the Russian division of Konica Minolta in June 2016. According to them, the growth rate was significantly higher than a year earlier: in 2014, the company's revenue increased by 7%.

In absolute terms, the company does not voice the turnover in Russia. According to the Kontur. Focus database, in calendar year 2014, Konica Minolta's revenue was about 1.68 billion rubles. Konica Minolta President in Russia Nicolai Dmitriyev noted in a conversation with TAdviser that the revenue accounting scheme according to Russian standards differs from international accounting, and therefore the amount is usually slightly less than reflected in international reporting - within 5-10%. The dynamics of revenue for the 2015 calendar year is comparable to the dynamics for the financial year, he added.

Nicolai Dmitriyev, President of Konika Minolta Business Solyyushnz Russia

In ranking "TAdviser100: The largest IT companies in Russia 2016 ", published in May, Konica Minolta took 49th place. According to TAdviser estimates, the company's annual turnover in 2015 amounted to about 2.3 billion rubles.

Dmitriyev also told TAdviser that the main driver of revenue growth in Russia for Konica Minolta was the growth of direct sales of print outsourcing services and Marketing Print Management services for large customers. The total revenue growth from these areas in 2015 exceeded 50%, the president of Konica Minolta in Russia quoted TAdviser as saying. The share of direct sales of services, mainly represented by outsourcing, in the total structure of the company's revenue amounted to about 40%.

The growth in demand for outsourcing in the company is explained by the fact that during the crisis, customers are especially eager to optimize their costs, including printing: this can be done by transferring it to an outsourcer. Nicolai Dmitriyev said that in 2015 his company had many new clients for such services. Among them are Heineken and Sukhoi Civil Aircraft.

Hardware sales in Russia, in turn, demonstrate a decline amid the general stagnation of the market, Konica Minolta notes. According to IDC, in 2015 the Russian printing device market decreased by 36.4% compared to 2014 to 2.27 million units, and in monetary terms - by 46.5% to $441.42 million.

Nicolai Dmitriyev told TAdviser that sales of consumables for equipment have grown significantly: "We see that now customers are more inclined to invest in old equipment than to buy new ones."

At the same time, in terms of equipment sales, Konica Minolta expects some improvement in the situation in the near future. The company representatives explain that the life cycle of the equipment is approximately 5-6 years, and after the 2008 crisis, the peak of consumption was observed in 2011-2012. Accordingly, soon the issue of equipment modernization will again become relevant for many customers, Konica Minolta says.

The contribution to the growth of business indicators in Russia in Konica Minolta is allocated and the launch of new solutions on the market. For example, in December 2015, the company launched a new product in Russia - a full-color device A3 the entry-level bizhub C227 format at a price that Konica Minolta calls "attractive" for the market.

The company plans to further develop the service line and expects that by the end of 2016 it will also show significant growth. The development of the service line in Russia Konica Minolta is transforming its business in accordance with the global strategy - from a manufacturer of digital printing equipment to the integrated provision of IT services and services based on its own technologies and equipment.

One of the key and at the same time new directions in Russia and in the world that the company plans to develop, Konica Minolta calls industrial printing. The company is bringing new solutions to market for label printing and digital printing by textile.

In 2016, sales of Konica Minolta solutions through a partner channel grew by 19%, including due to sales of partners in key segments for the company - color office solutions of the A3 format and solutions for productive printing.

Strategy: From Print Device Supplier to Document Management

V​ ​iyune 2015, Konica Minolta presented a global development strategy. Konica Minolta plans to become a print device supplier offering consulting and comprehensive solutions for optimizing and managing the document-intensive business processes of organizations. The company has identified the main vector of its development in the direction of outsourcing printing, optimization of business processes and electronic document management.

Konica Minolta will adhere to the updated business strategy in Russia. The company said that the newly created management team will be engaged in its implementation in the country. Since April 2015, Nicolai Dmitriyev, who by that time had worked in the print business for more than eight years, was appointed President of Konica Minolta Business Solutions in Russia.

In 2015, in the Russian division, we formed a new team and will continue to strengthen it to further increase our local presence, - said Nicolai Dmitriyev. - Now we plan to strengthen our position primarily in telecommunications, educational, oil and gas and financial spheres.