Russpass Digital platform for tourists

Main article: Online tourism, Online-Travel (Russian market)

2023

A national tourism portal is being created in Russia

The national tourism portal Russia.Travel began to develop on the basis of the technologies of the RUSSPASS service. The corresponding agreement in mid-October 2023 was concluded by the Ministry of Economic Development of the Russian Federation, the Ministry of Digital Development, Communications and Mass Media of the Russian Federation and the Government of Moscow. Read more here.

Integration of the Tinkoff ID online authorization service

and Tinkoff Moscow government integrated online service-authorizations Tinkoff ID to the portal Mos.ru and other city digital resources, including the Digital Platform for (tourists Russpass.ru) portal. This was reported on April 25, 2023 in Tinkoff. More. here

2022

The number of users of the service exceeded four million

The number of users Russian of the Russpass travel service, created on the initiative, Governments of Moscow exceeded four million. This was announced on June 17, 2022 by the deputy mayor. capitals Natalia Sergunina The domestic platform allows you to book a hotel, buy train tickets and, plane reserve a table in a restaurant, listen to audio tours and choose attractions to visit in a particular city.

"In the run-up to the summer season, Russpass's audience has increased to more than four million people. This is a major national project that unites all regions of our country. It helps to develop domestic tourism, which has become the main point of growth of the industry. The service presents five thousand offers for travel in Russia - from ready-made tours to routes for road travel, "said Natalya Sergunina.

According to her, among the most popular functions of Russpass are hotel reservations, the purchase of railway and air tickets, as well as the selection of thematic excursions to different cities.

Service capabilities

According to information for May 2022, the digital tourism service Russpass helps to plan a trip to Russia. Here you can book a hotel, buy plane tickets, train tickets, book tours and excursions, as well as learn about interesting places and useful services.

Tourists can also turn to a chatbot on the Russpass website or in the mobile application of the travel service for help. You can go to the support chat by clicking on the question icon. It is located in the upper right corner on the main page of the site. In the mobile application, this icon is located at the bottom, where the service menu is presented, in the "Profile" section.

The virtual assistant communicates in Russian and English. He will advise tourists on interesting tours of Russia and tell them how to order them. If necessary, he will tell you how to make a trip plan, book a hotel or book a tour. In addition, the chatbot will help you find out how to replenish the Troika transport card or purchase an aeroexpress ticket. If his knowledge is not enough to advise on any issue, he will connect the operator.

The project is supervised by the Moscow Tourism Committee together with the Moscow Department of Information Technology.

The number of users of the service has reached three million

The number of users of the Russpass tourist service reached three million, this was announced on April 19, 2022 by the Deputy Mayor of Moscow Natalya Sergunina. Her words are quoted on the portal mos.ru.

Russpass

The number of project partners is also growing, as of April 2022 there are already 1.7 thousand of them. These are tour operators, hotels, excursion bureaus, museums. The top three features of Russpass include booking a hotel room, searching for attractions and picking up a ready-made tour. told Natalia Sergunina

As reported, as of April 2022, the leader among all the functions of the resource was direct booking of rooms in hotels. Visitors to the online platform use it most often. In order to choose a hotel, you should open the main page of the site and go to the "Hotels" section. There you need to set the search parameters: the city in which the hotel is located (Moscow, St. Petersburg or another within Russia), the date of the trip, the number of guests.

After the tourist clicks on the "Find" button, Russpass will show all the options suitable for his requests. At this stage, you can narrow the search results by specifying the minimum and maximum cost of accommodation, as well as the preferred number of stars at the hotel. The list of offers will include information about the hotel: its name, the number of stars included in the price of the service (for example, breakfast, gym, spa), price per night. All cards are accompanied by photographs of rooms, hall or other interiors. To find out the location of the hotel, select a specific room and book it, you need to click on the "More" button.

And those users who plan to travel around Russia, but do not yet know which city or region they would like to visit, can get acquainted with a selection of attractions and event posters in different parts of the country. This is the second most popular option in the Russpass service. It will be useful for those who have conceived an independent trip. You can use the function by going to the "What to see" category and opening the subcategory "Places and events." Here, too, it is possible to describe your wishes: to put the desired location, choose dates of rest and note interests (monuments, viewing platforms, museums).

At the same time, Russpass will not only list all suitable attractions and events, but also talk about them, offer to add to the "Favorites." For example, on the pages of museums published brief certificates of collections, current modes of operation and addresses. At some expositions, you can purchase an admission ticket online so as not to wait in line for the ticket office. If we are talking about a performance, concert or film screening, the service will tell you the duration of the event.

Closes the top 3 function of finding the finished tour. It is suitable for travelers who love trips in which every trifle is provided: transfers, hotel accommodation, food, excursion service and entrance tickets to museums. To get acquainted with the offers, you should select the subcategory "Find tours" in the category "Where to go," and then indicate the city of interest, the region or the entire territory of Russia, the duration of the trip, its minimum and maximum cost, features (weekend tours, for adults with children, with a flight included in the price).

On the page of each tour there is an hourly schedule of all days: meeting with a guide and hotel accommodation, sightseeing tours, visiting museums and attractions, breakfasts and lunches. The program also explains what services are included in the price, and which are provided for a fee (storage rooms at train stations, additional excursions, dinners). You can apply for participation directly on the online tourist platform.

In total, 25 services and services are available on Russpass that allow you to plan a trip. The portal contains more than 4.5 thousand tourist offers. On Russpass you can find not only multi-day tours to Karelia, Baikal, Dagestan or Sakhalin, weekend trips to St. Petersburg and Moscow, but also short walking routes. For example, Russpass invites you to walk along the ecotropes of the Losiny Ostrov National Park, the historical streets of Moscow, places in St. Petersburg associated with the founder of the city on the Neva - Peter I. You can even reserve a table in a restaurant in the service. And within the framework of the project "Two cities - a million impressions" on Russpass published a calendar of events in Moscow and St. Petersburg.

The online magazine Russpass Mag publishes articles and collections dedicated to the picturesque and little-known corners of Russia among a wide audience. And the travelers themselves in it talk about non-standard routes to the cities of the country. The Russpass partner program is joined by tour operators, hotels, restaurants, private guides, museums and amusement parks.

Web Scanner Appearance

Digital service Russpass has presented an additional convenient function for its partners - a web scanner. This was announced on April 6, 2022 by the Office of the Mayor and the Government of Moscow. With its help, employees of museums, observation platforms, cable cars and other objects popular with travelers will be able to check tickets and keep their records without special technical equipment.

Tickets purchased through Russpass will be saved in the tourist's personal account along with a unique number and graphic code. You don't need to print anything - just show them at the entrance right on the smartphone screen. The controller will only have to scan the code using his gadget or enter the ticket number in a special field, - said Deputy Mayor of Moscow Natalya Sergunina.

Organizations that sell Russpass tickets will be able to control their number and status. The service will automatically generate a report. If necessary, you can download it in your personal account.

Companies from the field of culture, tourism and hospitality can connect to the Russpass partner network and start using the web scanner. To do this, leave a request in a special section.

Announcement of the launch of the service

At the end of March 2022, the Moscow mayor's office announced the launch of the Russpass tourist service, which, according to the authorities, will become a full-fledged platform for booking hotels throughout Russia.

As noted by the Deputy Mayor of Moscow Natalya Sergunina, when connected to the system, hoteliers are offered preferential conditions - a commission of 5%. And tourists will have access to different bonuses, for example, early or late arrival and departure, as well as special tariffs, she said.

According to the press service of Mosturism, cooperation with a large domestic platform will allow market operators to manage the number of rooms, tariffs and sales in a timely manner. To present your hotel in the service, its owner can apply and accept an online offer. After the hotels join Russpass, they will have access to tools to promote their product. For example, free integration into advertising campaigns of the service.

Moscow launched an analogue of Booking.com

The press service of Mostourism noted that by the end of March 2022, agreements were signed with a number of hotels in Moscow and other regions of the country. Russpass has already developed ready-made routes to eight cities of Russia with hotels included in them. Also, travelers will be able to add hotels to the route and build it from their place of residence to interesting locations - museums, restaurants and attractions, the department noted.

Using the Russpass platform, you can book a hotel, buy train or plane tickets, order a table in a restaurant, as well as make an individual route to selected tourist locations or take advantage of a ready-made offer. More than 4,500 routes are available on the platform in the regions of Russia. Russpass also has a mobile app.

Booking.com stopped working in Russia in early March 2022. As the representative of the company later explained, the provision of tourist services in Russia was suspended due to the "increasing complexity of doing business in the country."^[1][2]

2020: Russia-wide launch plans

The Russpass digital platform created in Moscow, which includes a website and a mobile application with various services for tourists, will work throughout the country. This became known on July 17, 2020 from the words of the chairman of the Federation Council Committee on Social Policy Inna Svyatenko.

I want to note the creation of the Russpass platform, which will work throughout the Russian Federation and everyone can plan their journey. Thanks to this particular platform, get such an individual tour, taking into account the peculiarities of your tourism, up to whether you travel with your animals, what your favorite activities you have, so that you would like to see what accommodation means you need, "said Inna Svyatenko.

According to Svyatenko, the digital platform will give positive results in the development of domestic tourism. These issues were discussed on July 17 at a meeting of the Presidium of the Council of Legislators, the senator explained.

The Russpass digital tourism platform was developed by the Moscow government together with the Ministry of Digital Development, Communications and Mass Media of Russia. The launch date of the platform is July 20, 2020. Earlier it was reported that the platform will work in Moscow and will allow tourists to create a trip around the capital.

On July 17, 2020, Deputy Speaker of the State Duma Irina Yarovaya invited the regions to join the platform for free. According to her, the regions will be able to conclude partnership agreements with the tourism committee of the Moscow government and present routes on the platform. She also suggested that Rostourism develop the already created platform^[3].

Links

Website of the tourist service Russpass

Notes