| Developers: | Sberbank |
| Last Release Date: | 2023/10/17 |
| Branches: | Financial Services, Investments and Auditing |
| Technology: | ABS - Automated Banking Systems, Remote Banking Service Systems |
Content |
2024
InterOs ATM Operating System Release
On November 27, 2024, the InterOs operating system developed by Sberbank specialists was included in the register of domestic software. This platform is designed for ATMs. Read more here
The first ten ATMs of Sberbank began to work on the territory of the DPR and LPR
The first ten ATMs Sberbank began to work DPR LPR on the territory of both in and Donetsk Luhansk Makeevka, the press service of Sberbank reported on June 8, 2024. Service in Sberbank devices is possible by card, by, as well biometrics as using via smartphone. SberBank Online Sberbank does not To the QR code charge fees for withdrawing and depositing cash in its ATMs both on Sberbank cards and on cards of others. By July 1, banks 2024, the total number of Sberbank ATMs in the DPR and LPR will reach 50 devices - mainly ATMs will be installed in Donetsk and Lugansk.
ATM Addresses:
1. Lugansk, Shcherbakova quarter, 6
2. Lugansk, Irina Levchenko quarter, 12B
3. Lugansk, st. Korolyova, 78
4. Luhansk, quarter of the 50th anniversary of the October Revolution, 23B
5. Lugansk, st. Newspapers Luganskaya Pravda, 151
6. Donetsk, st. Artyoma, 130
7. Donetsk, Leninsky Ave., 11B
8. Donetsk, Leninsky Ave., 148
9. Donetsk, Ilyich Avenue, 19V
10. Makeevka, ave. 250 years of Donbass, 78
2023
Development of control processing
Sber developed control processing for self-service devices. Now it operates 100% of ATMs (including those with a self-collection function) and information and payment terminals of Sberbank. The bank announced this on October 17, 2023.
ATM processing allows you to carry out operations on, to cards on biometrics and with the help of smartphone , and. To the QR code SberPay Mir Pay
Launch of ATM rental service
Sberbank May 16, 2023 announced the launch of a line of products and services for managing ATMs. Among them are ATM rental, self-service device monitoring and management system, consulting services, Sberbank's own InterSphere management software (software).
The solutions will be interesting banks in Russia and friendly, countries as well as vendors software and equipment.
At the initial stage, Sberbank will lease ATMs from its own fleet of self-service devices, while their withdrawal from the network is not expected and will not affect the bank's own clients. Sberbank will offer ATM-recyclers of the latest models with pre-installed InterSphere. As demand grows, Sberbank plans to satisfy it by attracting vendors with whom appropriate agreements have already been reached.
Monitoring and management system of self-service devices allows you to automatically detect deviations in the operation of the ATM network, identify idle devices, organize modernization and prevention work, and so on.
As part of the provision of consulting services, Sberbank specialists will help determine the optimal locations for ATMs, increase the efficiency of data and process management, the quality of network operation, improve claim work, etc.
InterSphere is its own banking software registered in the register of domestic software of the Ministry of Digital Development. It fully manages ATMs and the process of their work with cash. It can also be used in electronic queue systems, electronic cashiers and deposit machines.
Launch of 30 stationary ATMs in Crimea
To the Crimea In earned 30 stationary. ATMs Sberbank Among them are 14 devices in, Sevastopol 10 in, 4 in and Simferopol 2 To Yalta in with. Landslide. ATMs are installed in locations that are most convenient and popular among residents and tourists. Sberbank announced this on February 28, 2023.
Sevastopol
- pr-t. General Ostryakov, 260, shopping center "Sea Mall"
- pr-t. October Revolution, 24, Poseidon shopping center (Yabloko store)
- st. Senyavina, 1, shop "PUD"
- pr-t. General Ostryakov, 64, shopping center "Moskovsky" (store "Yabloko")
- st. Vakulenchuk, 2, TsUM shopping center (Yabloko store)
- pr-t. Heroes of Stalingrad, 27, shopping center Orange (Yabloko store)
- st., Gorpishchenko, 61, shop "PUD"
- st. Odessa, 29, store "Yabloko"
- st. Admiral Fadeev, 1A, shop "PUD"
- st. 6th Bastionnaya, 46, shop "PUD"
- Nakhimova Avenue, 3, CityMarket supermarket
- st. Semipaltinskaya, 2B, Store "Apple"
- General Zakharov Square, 4, pharmacy
- st., Vakulenchuk d. 20, Yabloko store
Simferopol
- st. Kuibysheva, 2, Store "Apple"
- st. Yuri Gagarin, 3, Shop "PUD"
- st. Kechkemetskaya, 1, store "Yabloko"
- st. Embankment, 75, letter 3, shopping center "Gagarinsky"
- st. General Vasilyeva, 44B, shop "PUD"
- st. Heroes of Stalingrad, 3A, store "Yabloko"
- Kirov Avenue, 36, Yabloko store
- Evpatoria highway, 8, shopping center Meganom
- st. Kirova, 78, Palace shopping center
- st. Sevastopolskaya, 62, shopping center Tsetrum
Yalta
- st. Marshaka, 2, shop "PUD"
- st. Kievskaya, 6, shop "PUD"
- st. Kievskaya, 5, shop "PUD"
- st. Bolshevistskaya, 10, store "Yabloko"
from. Landslide
- st. General Ostryakov, 9, CCM "Mriya Resort & SPA"
Installation at sites in Simferopol
Simferopol Stationary ones are installed ATMs Sberbank at partner sites - in the supermarket of the local chain PUD (Gagarina St., 3), in the Centrum shopping center (62 Sevastopolskaya St.), in the Gagarinsky shopping center (Naberezhnaya 75, letter 3), as well as in the Yabloko store (Kechkemetskaya St., 1). Sberbank announced this on February 3, 2023.
The configuration and operation of the device will be established within a week. By the end of March, ATMs of Sberbank will work in a number of other shopping centers in Crimea, as well as in many supermarkets of the PUD chain in Simferopol, Sevastopol and Yalta.
2022
A resident of Perm has been stealing money from ATMs in an unusual way for 10 years
In mid-November 2022, it became known that a resident of Perm has been stealing money from ATMs in an unusual way for 10 years. Details about the crimes committed to the publication Ura.ru told a source in law enforcement agencies. Read more here.
Transferring ATMs to your own Linux-based OS
On September 6, 2022, Sberbank announced the transfer of its ATMs to its own operating system based on Linux. According to the first deputy chairman of the board, Alexander Vedyakhin, the first 100 devices will work on this platform by the end of 2022, and by 2023 already 90% equipment will use it.
 | The launch of the first ATMs in Russia on Linux is a significant event for the entire banking industry: by our example, we show that the transfer of ATMs to domestic software is possible. Its use will avoid dependence on foreign vendors, while maintaining a high quality of service, - said Alexander Vedyakhin, whose words are quoted by the press service of the credit institution. |  |
The transfer of ATMs to the domestic Linux distribution is part of Sberbank's strategy to quickly abandon the use of foreign software on its network. After the introduction of large-scale anti-Russian banks, which did not pass Sber, the bank began to transfer all software related to the operation of ATMs to its own developments.
Earlier in 2022, Sberbank completed the transfer of 80% of the ATM network software to its own development. The Bank abandoned the use of vendor tools for managing network infrastructure, introduced online tools for monitoring and restoring the performance of self-service devices. The entire logic of the ATM and the tools for reflecting the client and service interface function using the developments of Sberbank, including those based on open source solutions, the credit institution said.
In addition, by the beginning of September 2022, Sberbank successfully completed the transfer of 14 thousand electronic queue devices to Linux of its own build.[1]
Transfer 80% of self-service network software to in-house development
Sberbank has completed the transfer of 80% of the software (software) of the network of self-service devices to its own development. This was reported to TAdviser by representatives of Sberbank on June 28, 2022. Read more here.
2020: Reduction in the number of ATMs by 8.4%, to 70.4 thousand units
By the end of 2020, Sberbank had 70.4 thousand ATMs, which is 8.4% less than a year earlier. That decline dynamic proved to be the highest of all time. This is evidenced by data from the annual reports of the credit institution.
The largest number of ATMs in the Sberbank network was recorded in 2014 - 90.1 thousand. Since 2015, the number of devices has begun to decline - to 80.3 thousand by 2016. True, in 2018, the bank slightly expanded the network: from 76.3 thousand devices to 78.2 thousand. The downward trend then continued.
| | Optimization of the placement of ATMs and terminals is based on AI models and has affected cities more than villages, - noted in the materials of Sberbank. | |
Thanks to the use of artificial intelligence when looking for new locations for ATMs, Sberbank helped to reduce customers' expectations in line by about 14%. In 97% of self-service devices, the interface has been updated in the style of the new brand.
The Sberbank report also says that in 2020, about 62% of all ATMs of a credit institution were equipped with a recycling function (they give out money that was previously made by other customers) and more than 90% worked on contactless technology. At the same time, the number of contactless devices for the year decreased from 66.1 thousand to 63.8 thousand, and with the function of a personal main screen - from 69 thousand to 65.7 thousand.
By the end of 2020, Sberbank had 32 thousand ATMs with a recycling function against 24.9 thousand a year earlier and 12.6 thousand by the end of 2018. For comparison: in 2016, the bank had about 0.5 thousand such devices.
According to Sberbank, in 2020, the number of customer complaints about self-service devices decreased by 23%, which, according to representatives of the institution, was facilitated by the renewal of the equipment fleet with more productive devices.[2]
Notes
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