Minstroy began a large-scale modernization of GIS housing and communal services

The state information system of housing and communal services (GIS housing and communal services) is designed to make the sphere of housing and communal services as transparent as possible, uniting all its participants: management and resource-supplying companies, federal bodies and local administrations, as well as residents.

The main contractor for all work on the system is Russian Post, which then engages contractors for development and operation.

The law on GIS housing and communal services was signed in July 2014. It is necessary to post information in the GIS housing and communal services from July 1, 2016, and in the case of pilot regions - even earlier. From January 1, 2017, a condition will apply: if management companies or resource-supplying organizations do not publish information on charges with appropriate calculations on the website, the consumer will be able not to pay for this service until full information is posted in the system. At the same time, penalties for late payment will not be charged.

How the system works

The technical requirements for the purchase of services for the development of GIS housing and communal services dated August 8, 2014 describe in detail how the system is arranged. It should consist of an open part - a portal, which hosts information available to unregistered users, and a closed part - a personal account, the functions of which are available only to registered users.

According to the TA for development of GIS of housing and communal services, the system shall include the following functional subsystems:

• Subsystem for maintaining a register of programs in the field of housing and communal services. It is designed to consolidate information about programs in the field of housing and communal services and assess the effectiveness of the implementation of these programs.
• Subsystem for maintaining electronic passports of apartment buildings and residential buildings, electronic documents on the state of communal and engineering infrastructure facilities located in the territories of municipalities.
• Subsystem for maintaining information about the activities of organizations providing information in the GIS of housing and communal services.
• Housing and utilities management subsystem. It is designed to provide opportunities for planning and recording the implementation of housing and communal services, planning and accounting for planned preventive work, accounting for emergency work and limiting the supply, receiving readings of metering devices, the possibility of placing registers of information containing information on licensing activities for managing apartment buildings, the possibility of electronic voting.
• Account management subsystem. Provides the possibility of maintaining personal accounts of consumers of housing and communal services, viewing and printing an electronic account, payment of housing and communal services charges.
• Housing inspection subsystem. It is intended for planning and carrying out measures related to the implementation of state housing supervision and municipal housing control of housing and communal services organizations, monitoring emergency situations and planned preventive work, monitoring the activities of management organizations, monitoring the disclosure of information of management organizations in accordance with the requirements of the Information Disclosure Standard by organizations operating in the field of managing apartment buildings.
• Subsystem for managing citizens' appeals. It is intended to ensure the possibility of forming and executing citizens' appeals to management organizations and executive authorities, as well as to monitor the execution of citizens' appeals.

Functionality

Citizens of GIS Housing and Communal Services should be able to receive information about services and tariffs, pay for charges for housing and communal services in their personal account through payment systems, receive information about the activities of legal entities and individual entrepreneurs (managers and resource-supplying organizations), receive transparent information about income and household expenses.

In addition, citizens will be able to vote on the management of an apartment building, work with the readings of individual metering devices, send an appeal in their personal account and receive the result of the consideration.

Interoperability with third-party systems

GIS Housing and Communal Services should interact with the infrastructure to provide electronic public services and IT systems of government agencies, state extra-budgetary funds and local governments. Among such systems are SMEV, ESIA, the Unified Portal of Public Services, the Unified State Register of Legal Entities and the Unified State Register of Legal Entities, the Unified Information and Analytical System "FST of Russia - REC - Subjects of Regulation" (UAIS FST, regional and municipal housing and communal services systems, housing and communal services systems, payment agent systems, as well as the Fund for Assistance to Housing and Communal Services Reform.

History

2023: The Ministry of Construction began a large-scale modernization of GIS housing and communal services

On June 20, 2023, the Ministry of Construction, Housing and Communal Services of the Russian Federation announced a large-scale modernization of the GIS housing and communal services. As told in the department, as part of the update, the open area of ​ ​ the portal and the user's personal account will change.

Among the innovations is the project for creating the service "Life History at Home." It is planned that the user will have access to information on the quality of services provided by the management organization, the average cost of housing and communal services per square meter (for a monthly forecast of the cost of maintaining housing and services), plans for overhaul and much more. The service was piloted by the system operator and is preparing to launch, the press service of the Ministry of Construction said on June 20, 2023.

Our main task is to make the system understandable and accessible to people. On the portal, it will be possible to view information on the state and progress of operation of the house in which the citizen lives, planned and past work, appeals from residents of the house, about the management company and suppliers of utilities - and this is nationwide, "said Konstantin Mikhailik, Deputy Minister of Construction and Housing and Public Utilities of the Russian Federation.

According to him, an important element in the new interface will be the "Owner's Calendar," which forms the active position of a resident of the house. The calendar will reflect significant dates and decisions that need to be made at the general meeting of owners this year. The main goal of such innovations is to form the position of a responsible attitude of a citizen not only to his own apartment, but also to the house as a whole, he added.

In addition, GIS Housing and Communal Services will receive a service for working with debtors. In the personal accounts of organizations on the portal, it is planned to launch a service for the formation of pre-filled claims for payment of housing and communal services.^[2]

2022

The head of the Accounts Chamber criticized the GIS housing and communal services

In early November 2022, the head of the Accounts Chamber of Russia, Alexei Kudrin, criticized the state information system of housing and communal services (GIS housing and communal services). According to her, the platform, in which 2 billion rubles were invested, turned out to be ineffective.

{{quote 'There are GIS housing and communal services. It was supposed to be the most extensive system: data on tariffs, payments in each house should be entered there, we should be aware of the state of the tariff situation and payments in real time. But 30% of the data is entered there. What goals will it achieve?, - Kudrin said during a speech at the forum of strategists in St. Petersburg. }}

He noted that the project did not show the necessary results. At the same time, the work of state information systems created with budget money is generally a big problem, Kudrin added.

By the beginning of November 2022, GIS Housing and Communal Services is under the jurisdiction of the Ministry of Construction of Russia. The system should contain information about all housing and communal infrastructure facilities located in Russia, their condition, basic characteristics, methods of managing them, as well as up-to-date information about the types and cost of utilities, the presence and amount of debt. The new version - GIS Housing and Communal Services 2.0 - is designed to improve the quality of data in the system, as well as the quality of services for citizens, such as voting by residents of houses.

Earlier, the Accounts Chamber has already criticized the work of GIS housing and communal services. The department said that incomplete statistics were posted on the GIS housing and communal services portal. In particular, there are not properly presented planned indicators for calculating statistics. In addition, the necessary characteristics are not fully filled: more than 90% of the characteristics are present only for 1% of apartment buildings. At the same time, information providers place an insufficient number of personal accounts in the GIS housing and communal services.^[3]

Mishustin postponed the creation of a single digital platform for recording data on housing and communal services

At the end of March 2022, Prime Minister Mikhail Mishustin signed an order that postponed the formation of a single digital platform for recording data on housing and communal services for six months - from March to September 2022. In particular, we are talking about the following events:

• Approval of the concept of creating a unified digital platform for recording data on housing and communal services on the basis of GIS housing and communal services, including a financial model and information on the return on investment (implementation period - September 2021).
• The development and introduction in the prescribed manner to the Government of the Russian Federation of a draft federal law on amendments to the Federal Law "On GIS Housing and Communal Services" (implementation period - November 2021) in terms of optimizing the composition of information subject to placement in GIS housing and communal services, as well as regulating the processes of interaction between regional and municipal information systems, as well as other information systems with GIS housing and communal services.

In accordance with the document signed by Mishustin, the deadline for the implementation of the event "Development and adoption in the prescribed manner of regulatory legal acts in order to implement amendments to the Federal Law" On GIS Housing and Communal Services "for the implementation of the tasks specified in paragraphs 1 and 2 of this section" is changing.

On April 1, 2022, a new operator, Information System Operator JSC, began to develop GIS housing and communal services. Such powers were transferred to the new operator from Russian Post JSC.

By the beginning of April 2022, on the website of the GIS Housing and Communal Services, citizens can find out about the timing of the overhaul in their house, enter the testimony of the counters, pay for utilities, take part in electronic votes of homeowners, write an appeal or complaint. Russian President Vladimir Putin instructed the Government to expand the functionality and improve the work of this system.^[4]

Joint venture "Russian Post" and "Inter RAO" will reboot GIS housing and communal services

On February 3, 2022, Russian Post and Inter RAO informed TAdviser that their joint venture, Information System Operator JSC, had become the new operator of the state information system for housing and communal services (GIS housing and communal services). This happened in accordance with the order of the Government of the Russian Federation No. 34-r of January 20, 2022. More details here.

2021

Citizens will be added to GIS Housing and Communal Services to sue debtors

In early December 2021, it became known about the decision of the Ministry of Construction to modernize the GIS housing and communal services. The bill developed by the department refers to reducing duplication of information in the system and at the same time expanding the set of information contained in it.

In GIS, at the request of suppliers, it is proposed to enter information about the identification number of the taxpayer (TIN) of individuals so that it is possible to sue debtors. By the beginning of December 2021, housing organizations do not have complete information for filing a claim, while from 2022 it will be necessary to provide the court with TIN, SNILS or another identifier of the debtor.

According to the plans of the Ministry of Construction, data on TIN will be posted through integration with the Unified State Register of Taxpayers, and not automatically. To load them into the system, it will be necessary to send a request to the resource supplying organization through the GIS housing and communal services.

In addition, the GIS will replenish information about the acts that have entered into force, which confirm the presence of debt for a period of no more than three years, as well as its repayment. This information will be needed to automate the provision of subsidies to Russians for housing and communal services - from next year, social security authorities will receive data through GIS housing and communal services.

The Russian Association for Water Supply and Sanitation (RAVV) supported these amendments, but stressed that if a Russian is required to load the TIN into it, then this will most likely not help to collect debts.

Aleksey Makrushin, a member of the public council under the Ministry of Construction, calls the bill "very necessary" - after tightening the requirements for filing lawsuits, market participants "suffer greatly from the fact that they cannot obtain personal data of citizens."

Alexander Dolgov, managing partner of the Moscow office of the law firm Squire Patton Boggs, noted that the main issue that needs to be solved for the full-fledged work of the GIS is the relevance and reliability of the information - this is the project aimed at.^[5]

Mishustin approved the privatization of GIS housing and communal services and its transfer to the Russian Post

Prime Minister Mikhail Mishustin approved the privatization of GIS housing and communal services and its transfer to the Russian Post. The corresponding document, signed by the Chairman of the Government of the Russian Federation, in mid-November 2021 was published on the official Internet portal of legal information.

The property subject to privatization [GIS Housing and Communal Services] is planned to be included in the authorized capital of the Russian Post joint-stock company on the basis of a decision of the Government of the Russian Federation after being transferred to the treasury of the Russian Federation in the prescribed manner, the document says.

Earlier, Russian Post was already an operator of GIS housing and communal services. The return of rights was initiated in September 2021, when the company announced a closed placement of shares. As payment for the additional issue, it will receive intellectual property rights to GIS housing and communal services, which remained in federal ownership after the reorganization of FSUE Russian Post in JSC. The state will also contribute funds to the authorized capital of the company to modernize branches throughout the country.

After the return of exclusive rights, Russian Post will create a management company, Information System Operator JSC (OIS), which will develop services for the population and business in the InformSystem. OIS will create on the basis of GIS a single digital platform for recording data on housing and communal services. A special mobile application will be developed on this platform, which will allow citizens to use all the services of the IT system using the phone.

On November 15, 2021, the Ministry of Construction and Housing and Communal Services of Russia announced plans to complete the modernization of GIS housing and communal services by the end of the year. However, the process may be delayed due to the peculiarities of the work of the GIS housing and communal services operator - Russian Post, business ombudsman Boris Titov warned.^[6]

The Ministry of Construction estimated the cost of digitalization of housing and communal services and construction at 393 billion rubles

The Ministry of Construction estimated the cost of digitalization of housing and communal services and construction at 393 billion rubles. This is stated in the passport developed by the department of the strategy of digital transformation of the industry. The document, according to Kommersant, was approved by Deputy Prime Minister Dmitry Chernyshenko. Read more here.

The Ministry of Construction independently develops GIS housing and communal services

In mid-July 2021, it became known about the plan for the development of the state information system of housing and communal services prepared by the Government of the Russian Federation. According to the document approved by the prime minister Mikhail Mishustin, functions of the state customer on coordination of works on modernization of GIS are assigned to the Ministry of Construction, Housing and Utilities of the Russian Federation. Earlier, the department shared them with the Ministry of Digital Science.

In addition, Mishustin approved the transfer of powers of the GIS housing and communal services operator from the Russian Post to the Information System Operator JSC. Formally, this will happen in October 2021.

According to Kommersant, the new organization will have to modernize the system at its own expense. Pavel Sklyanchuk, an expert on the ONF thematic platform "Housing and Urban Environment," in a conversation with the publication believes that that with the change of operator there will be a "rethinking of the ideology of GIS housing and communal services, so that it is not a black box, where a large amount of information is unloaded "and becomes a service for organizations and citizens, which can unload useful information for themselves, as well as a "hub for improving the industry," which allows you to assess the economic situation of housing and communal services enterprises.

On the contrary, Svetlana Razvorotneva, deputy chairman of the public council under the Ministry of Construction, considers the situation "practically hopeless - the plan itself was utopian," they took up its implementation without injecting budget funds, hoping that GIS would become a single system through which payments for housing and communal services would go and recoup costs. She also has doubts about the feasibility of integrating GIS with other systems - this was planned even during its development, but now even in Moscow, industry organizations transfer data to two systems.

Experts suggest that the change in the operator of GIS housing and communal services could have occurred due to the excess of the cost of creating the system during the period when the operator was Russian Post^[7]

Mishustin approved the modernization of housing and communal services GIS and the launch of a mobile application for it

Prime Minister Mikhail Mishustin approved an action plan for the modernization of the state information system of housing and communal services (GIS housing and communal services). The document, which the cambin press service announced on July 12, 2021, assumes the emergence of new convenient services on the platform and the creation of a special mobile application that will allow citizens to use all the services of GIS housing and communal services using a smartphone.

The development of GIS housing and communal services will be engaged in a new company - JSC "Information System Operator." The authority of the operator of this system will be transferred to the Russian Post. The corresponding law was signed by Russian President Vladimir Putin on June 11, 2021. The process of this transfer and the requirements for a new operator establishes a government plan.

The new operator will have to modernize the GIS housing and communal services and improve its functionality, including creating a single digital platform for recording data on housing and communal services on its basis. 

At the legislative level, as part of the modernization of the platform, it is planned to integrate GIS housing and communal services with other regional and municipal information systems, as well as with a single portal of public services. This will avoid duplication of data and make it more convenient and centralized.

The concept of creating a unified digital platform for recording data on housing and communal services by August 2021 should be approved by the Ministry of Construction, the Ministry of Digital Science and the Federal Antimonopoly Service, as well as the system operator. They will also prepare amendments to the law "On the state information system of housing and communal services." In particular, it will prescribe the procedure for interaction between regional and municipal information systems with the housing and communal services system. 

The relevant functions of the "Information System Operator" are planned to be transferred in October 2021. By January 2022, the government should prepare and adopt the necessary acts to reform the GIS housing and communal services and form a plan of these measures ^[8] for ^[9]

Putin approved the duties of the GIS housing and communal services operator

In June 2021, the president Russia Vladimir Putin signed a law on new duties of the operator state of the information system of housing and communal services (GIS). HOUSING AND PUBLIC UTILITIES

As the publication D-Russia writes with reference to this document, the state customer GIS Housing and Communal Services is obliged to conclude an agreement on interaction with the system operator. Federal law defines the mandatory conditions of such an agreement and the procedure for its renewal in the event of a change in the operator of GIS housing and communal services. It was established that the operator conducts the creation, operation and modernization of the system at its own expense.

The law also determines that the exclusive rights to software and other results of intellectual activity created at the expense of the federal budget belong to the Russian Federation represented by the Ministry of Construction; GIS housing and communal services created by the operator - belong to the GIS housing and communal services operator.

It has been established that the information contained in other state and municipal IT systems is posted in the GIS housing and communal services by the operators of these other information systems, and not repeatedly by housing and communal services organizations. Interaction of GIS housing and communal services with other systems can be carried out, among other things, through the e-government infrastructure.

In addition, the law obliges the person providing utilities to pay a fine to the owner of a residential building if, due to a violation of the procedure for calculating fees for such services, the amount of the fee was unreasonably increased. Previously, the fine was paid only to the owner of the premises in an apartment building or to the tenant of the residential premises.

The law provides compliance of functionality of GIS of housing and public utilities to requirements of the legislation. Depending on the nature of the violations, fines are set for the operator in the range of 10-200 thousand rubles. For not posting information on the official website of the GIS Housing and Communal Services or placing in full, persons involved in the management of apartment buildings can be brought to administrative responsibility in the form of a fine of up to 10,000 rubles.^[10]

The Ministry of Construction transferred all powers to regulate the work of GIS housing and communal services

At the end of April 2021, the Federation Council approved a law according to which the Ministry of Construction and Housing and Communal Services is transferred all authority to approve regulatory legal acts regulating the operation of the state information system of housing and communal services (GIS housing and communal services).

Earlier, the Ministry of Construction shared these powers with the Ministry of Digital Science. TASS also recalls that a law was previously adopted, according to which the functions of the state customer responsible for coordinating the creation, operation and modernization of GIS housing and communal services were transferred to the Ministry of Construction.

Thus, the powers in the field of organizational and technical issues of the functioning of GIS housing and communal services are vested exclusively with the Ministry of Construction. Among other things, this also applies to the establishment of the procedure for interaction of other information systems with GIS housing and communal services and uniform formats for such information interaction.

Earlier, the Ministry of Digital Engineering handed over to the Ministry of Construction the function of the customer of the GIS housing and communal services, as a result of which the latter became responsible for coordinating work on the operation and modernization of the system. It was assumed that this will enable the Ministry of Construction to accumulate information on the state of this area and will positively affect the regulation in the field of housing and communal services. Also, the department, as expected, will be able to more fully respond to appeals from citizens and organizations.

Pavel Kachkaev, deputy chairman of the State Duma Committee on Housing Policy and Housing and Public Utilities, says that the powers and needs of regional authorities, municipal governing bodies, and the interests of market participants were not fully taken into account when designing and creating the system.

According to the deputy, since it is obvious that only the Ministry of Construction understands the specificity of the complex functioning of the housing and communal services industry, and a decision was made to transfer the functions of the customer to it. It is assumed that this will allow changing the operating algorithm of the process filling of the system for its successful operation.^[11]

2020

The Ministry of Telecom and Mass Communications will allow online voting of residents on public services

At the end of August 2020, the Ministry of Telecom and Mass Communications developed a bill allowing voting of residents of apartment buildings on the portal of public services. The department believes that the current forms of online voting of property owners are only costly in terms of finance and time, but also allow distortion of the results due to erroneous or malicious actions.

According TASS to the Ministry of Telecom and Mass Communications, it is planned to amend the Housing Code of the Russian Federation, which will provide residents with the opportunity to hold a general meeting using the public services portal, as well as vote and make decisions on issues within its competence, including with the subsequent automatic formation of a protocol based on the voting results.

As noted in the explanatory note, the bill will create a modern, convenient and intuitive tool for managing your home. The Ministry of Telecom and Mass Communications also stressed that the new format for voting residents will ensure sanitary and epidemiological requirements in connection with the spread of coronavirus infection.

According to Anton Kolykhalov, deputy director of the informatization department of the Ministry of Telecom and Mass Communications, the general meeting procedure in force by the end of August 2020 is too cumbersome and confusing even when held electronically.

It comes to the point that residents are forced to pay a third-party firm to help organize the process. Our firm position is that managing your housing should be simple, "he said.

Kolykhalov called the portal of public services with 100 million registered users an excellent way to make online voting available to a wide audience. It is also planned to release a special mobile application for the interaction of residents with the management company and making decisions on housing issues.^[12]

Digitalization in housing and communal services: the Ministry of Construction will translate all documentation for residential buildings into electronic form

In early July 2020, it became known about the large-scale digitalization of the housing and communal services (housing and communal services) in Russia. The Ministry of Construction intends to collect documentation for residential buildings in the general electronic database, according to the draft resolution of the Cabinet of Ministers on new rules for management companies.

As Izvestia writes with reference to this document, technical documentation for the construction and reconstruction of an apartment building, keys to the premises of the common property of the owners and electronic codes of access to equipment should be transferred not only on paper, but also on electronic. Copies of these documents should appear in the State Information System of Housing and Communal Services (GIS Housing and Communal Services) and be updated as necessary.

In the future, GIS housing and communal services can become a single payment system for accepting utility bills, as well as an electronic file cabinet of the entire housing stock in the country. The conversion of numerous paper documents into electronic form will significantly reduce the efforts of management companies due to automatic data processing.

As an independent expert in the field of housing and communal services Pavel Sklyanchuk told the newspaper, the digitalization of the housing and communal services industry will increase its transparency for citizens, reduce the costs of utilities, the corruption component and ensure state control.

According to Tatyana Vepretskaya, director of the NP National Housing Congress association, for the industry to completely switch online, it is necessary to prepare uniform requirements for software.

Participants in the housing and communal services sector interviewed by the publication did not rule out that a standard for the provision of digital services to residents by management companies would appear in the country. The services that management companies provide in digital format include accepting and registering applications for work in housing and communal services, reporting malfunctions, consulting with specialists and holding general meetings of owners in online format.^[13]

Ministry of Communications: homeowners will have different platforms for online voting

It will be possible to conduct online voting among homeowners not only on the portal of public services, but also on different platforms. This was stated by the Deputy Head of the Ministry of Telecom and Mass Communications Andrei Chernenko at the online conference "General Meetings of Homeowners via the Internet."

From the point of view of integration, we do not exclude in the law and support that there may be several sites [for online voting of owners]. We are talking about the fact that it is possible and necessary to integrate [different voting platforms], "Chernenko said.

The press service of the Ministry of Telecom and Mass Communications clarified TASS, it is necessary to introduce new platforms in order to increase the confidence of citizens and exclude manipulation of voices.

According to Andrei Chernenko, when introducing the possibility of online voting of owners on the portal of public services, a large number of Russians will be able to make decisions on the management of their home and housing and communal services. In addition, public services have become a portal to which the population has formed confidence, he noted.

The interaction of the Ministry of Telecom and Mass Communications with the developers of platforms for online voting of owners would create "healthy competition" in the Russian market, said Olesya Leshchenko, deputy head of Ministry of Construction Russia the housing and communal services department.

If the Ministry of Telecom and Mass Communications says that it is ready to support competition, maybe in the order of providing access to such systems to the ESIA [Unified Identification and Authentication System], some kind of accreditation on the site of the same GIS housing and communal services, why not? This would probably simplify the use of such systems, she stressed.

The Ministry of Telecom and Mass Communications adds that if services are available, offering expanded and more flexible functionality, the government will integrate with them "so that they also develop."^[14]

Putin allowed to hold meetings of homeowners online

On May 25, 2020, the president Russia Vladimir Putin signed a law on online meetings of homeowners. This was reported on the  Kremlin website.

Changes are being made to simplify the procedure for holding a general meeting of owners of premises in an apartment building in the form of absentee voting using the state information system of housing and communal services, the message says.

Thus, from May 25, 2020, apartment owners can hold meetings and absentee voting via the Internet. To switch to this mode, you do not need a decision of the general meeting. In addition to GIS housing and communal services, voting participants can use a specially created regional portal, subject to their integration and mandatory unloading of all documents of such a meeting in GIS.

The law provides for mechanisms for holding the first meeting, notifying owners, procedures for refusing residents from such a vote, as well as the general timing of its holding. To participate in online voting, you must register for public services or contact. MPSC

According to Pavel Kachkaev, deputy chairman of the State Duma Committee on Housing Policy and Housing and Public Utilities, the law has significantly simplified and improved the procedure for holding a general meeting of building owners, one of the initiators of the amendments notes.

Until now, holding general meetings was most often a very difficult event: it is held, as a rule, during working hours, owners are not always notified of the time on time. This often leads to falsification of meeting minutes or to decisions that do not always suit the majority of residents, he said.

Also, the law signed by Putin determines the procedure and timing of the annual meeting of HOA and housing and communal services owners, which should be held by the end of 2020.^[15]

2019

The possibility of self-control over the placement of information in the GIS housing and communal services

FSUE "Russian Post" together with the company "Lanit" expands the possibilities for organizations of the housing and communal sphere to self-control over the placement of information in the GIS housing and communal services (dom.gosuslugi.ru). The system developers have implemented an analytical function in the personal accounts of management and resource supplying organizations, which simplifies compliance with the requirements of legislation on information disclosure in the system. This was reported on October 23, 2019 in "Lanita."

The proposed self-monitoring form allows you to upload information on filling in information, check if all fields are filled. If not all information is posted, the system will show gaps for entering the missing data.

In the near future, the possibilities for self-control over the placement of information in the GIS housing and communal services for all participants in the process will seriously expand. We are launching a whole package of new analytical reports that will allow us to see the situation in all sections in real time. This should improve the quality and process of placing data in the system, and as a result, even more citizens will be able to use GIS housing and communal services, - said Alexander Morlock, director of software development, executive vice president of Lanita.

According to the system, the amount of information posted in the GIS housing and communal services since the beginning of 2019 has grown by 20%. With the introduction of the analytical function, an increase of another 10-15% is expected. As of October 2019, over 95 thousand organizations and authorities, more than 216 million personal accounts and 20 million houses were registered in the GIS housing and communal services system. GIS Housing and Communal Services is integrated with the country's reference databases and with 3500 information systems, including federal ones. The system contains information about more than 3.5 billion facts of payment for housing and communal services. It is used by more than 3 million citizens, and their number is constantly increasing. Everyone who has a personal account on the portal of public services can use GIS housing and communal services without additional registration.

Launch the function to track the status of assigned subsidies and compensations

On September 26, 2019, the company LANIT announced the launch GIS HOUSING AND PUBLIC UTILITIES into a function with which you can find out the status of assigned subsidies and compensation for payment costs, housing and communal services their size, terms of provision, and track payments.

According to the law, regional and local authorities are obliged to post monthly information on the amount of compensation or subsidies in the GIS housing and communal services, as well as calculation data on the actual accrual for payment for this period. Additional functionality will allow the owner of the premises in his personal account in the GIS Housing and Communal Services to compare whether the accruals for payment for the corresponding period are correct, and compare the calculation with what was accrued to him. In the event of doubts about the correct charging for utilities, the consumer can check the calculation based on the data in the system and send an appeal for clarification to the regulatory authorities.

"During the operation of the system, a large amount of data has been accumulated, and we, together with the GIS housing and communal services operator, are working to make this information more accessible for constructive communication and interaction of homeowners with state authorities," noted Alexander Morlock, Director of Software Development, Executive Vice President of LANIT

2018

The Accounts Chamber criticized the Russian Post for GIS housing and communal services. System costs 166% higher than planned

Comments of the Accounts Chamber

According to the results of the audit in the "Post of Russia" - the operator of GIS Housing and Communal Services - the Accounts Chamber revealed that the actual costs of this system exceed those originally planned within the framework of the technical concept by 1.43 billion rubles, or 166%. This was reported in the bulletin of the Accounts Chamber for February 2018.

The technical concept of GIS housing and communal services was approved by the Ministry of Communications in 2013. The initial calculation of the cost of work on the development of the system in the financial and economic justification was about 861 million rubles, including operating costs. Of these, 328 million rubles were provided for the creation of the system in 2014 and 533 million rubles for operation until 2017.

The work on the creation and development of the system was carried out by Lanit. At the time of the audit of the Accounts Chamber, the amount of contracts concluded by Russian Post with the integrator in 2015-2017 amounted to more than 2.29 billion rubles, of which the creation - 1.28 billion rubles, operation - more than 1 billion rubles, follows from the bulletin of auditors.

The Federal Law on GIS Housing and Communal Services, which is the basis for its creation, the terms of reference for the development and requirements for the composition of information, timing and frequency of posting information in the system were approved after the conclusion of the agreement by Russian Post on its creation. This led to the need for subsequent refinement of the system, which amounted to 76.5% of the costs of its creation, states the Accounts Chamber.

Improvements in the GIS housing and communal services have also caused technical problems that make it difficult to fully work with the system, auditors say.

The long-term implementation by the Ministry of Telecom and Mass Communications of its functions as the state customer of the system in terms of the development of regulatory legal acts establishing the requirements for GIS housing and communal services, as well as the approval of the TA for its creation, entailed multiple improvements to the system and, as a result, led to technical difficulties in entering data by suppliers of information and placing information in GIS housing and communal services in full, - the Accounts Chamber throws the "stone" towards the Ministry of Telecom and Mass Communications in its report.

At the same time, at the time of verification, the statistics provided on the GIS housing and communal services portal for filling out information in the system, which as of October 31, 2017 for organizations amounted to 98.8%, for apartment buildings - 98.1%, for residential buildings - 85.4%, did not correspond to the actual placement of information. Among the comments of the Accounts Chamber is the lack of a mobile GIS housing and communal services application in Google Play and Apple AppStore, which was created under two contracts concluded in 2014 and 2016. At the same time, the timing of its launch at the time of the check was not established.

Earlier in January, the Accounts Chamber already reported on its conclusion that GIS Housing and Communal Services is not ready for a full launch. In their report, the auditors argue that the functioning of GIS housing and communal services in real time is not provided and the system is not prepared for full use due to the low level of information filling.

Explanations of "Russian Post"

Regarding the auditors' comments on multiple improvements to the GIS housing and communal services and a significant excess of the initially planned costs, the Russian Post told TAdviser that it is incorrect to compare the cost of creating the system with the funds spent on revision. Systems are a living, constantly changing organism, they say in the organization.

"Russian Post is constantly working to finalize its information systems. Since all the functionality of GIS housing and communal services is established by law, and the legislation is changing, the process of finalizing the system will be constant, "TAdviser explained in the Russian Post. - At the moment, we continue to refine GIS housing and communal services, new modules appear in it, for example, "Formation of a comfortable urban environment," which is provided for by priority projects of the President of the Russian Federation.

Other improvements to the system are planned. In addition to the module "Formation of a comfortable urban environment," it is planned to expand opportunities for regulatory authorities, expand access to view the information posted in the GIS housing and communal services by information providers, improve in accordance with the requirements of the law, as well as based on user requests to the support service, told TAdviser in the "Russian Post."

Regarding the conclusion of a contract for the creation of GIS housing and communal services before the release of the Federal Law and the establishment of requirements for the system, in the "Post of Russia" explain that by the time of the conclusion in 2014 of an agreement with "Lanit" for the provision of services for the creation and experimental operation of GIS housing and communal services, their organization had an approved technical concept for creating the system and government amendments to the bill "On GIS Housing and Communal Services," which established a short time frame for creating the system.

As for the comments of the Accounts Chamber regarding the low level of occupancy of the system with data for homes, in particular, the Russian Post notes that the obligation to place data for homes lies with information providers. These include management companies, resource supplying organizations, local governments. It is they who are responsible for the amount of information entered, emphasized in the Russian Post.

The Ministry of Telecom and Mass Communications could not answer TAdviser questions regarding the comments of the Accounts Chamber to their department on GIS housing and communal services.

Lanit receives 367 million rubles for the development of GIS housing and communal services

On February 13, 2018, Russian Post"" summed up the results of the competition for the development of an applied software state information system for housing and communal services (GIS) HOUSING AND PUBLIC UTILITIES and the provision of services for its maintenance.^[16]

According to the application consideration protocol, only one proposal was received for the competition from Lanit, the main developer of GIS housing and communal services. As a result, the competition was declared invalid. It is recommended that the customer conclude an agreement with a single participant on the terms proposed in his application. The cost of Lanit's work was estimated at 367.2 million rubles, which is 1.5 million rubles lower than the initial cost of the contract.

Within the framework of the project, the contractor will have to develop the application software of the system. All works are divided into 3 stages. The first requires finalizing the module for controlling and monitoring the implementation of the priority project "Formation of a comfortable urban environment" and automating the process of collecting reports on the implementation of subject and municipal improvement programs implemented in the country.

The second stage provides for the development of the module "Designer of courtyards," designed to form models of courtyards with selected objects of improvement. The system should be improved in terms of implementation of new functionality of the module. A library of courtyard objects should appear, and the possibility of maintaining a federal register of the best implemented practices for the formation of a comfortable urban environment should also be implemented.

As part of the third stage of the work, the contractor of the project will have to finalize the personal account of the citizen in terms of functional capabilities to pay for housing and utilities. In addition, it is necessary to expand the functionality of the housing and communal services management subsystem, subsystems of information about contracts and personal accounts, etc.

According to the SOW, software tools for application software operation should consist of programs c. In open source case the specified limitation leads to increased costs or reduced performance, reliability or level, information protection proprietary solutions can be used.

Work on the development of applied software should be completed by August 1, 2018. The support shall last for 6 months from the date of the contract conclusion.

In July 2017, Russian Post canceled 2 competitions for the development of applied software and the provision of services for the functioning of GIS housing and communal services. The total cost of these purchases was 2.4 billion rubles.

GIS Housing and Communal Services is not ready for launch

The Accounts Chamber checked the state information system of housing and communal services (GIS housing and communal services) and came to the conclusion that it was not ready for a full launch. The reason is the low level of saturation of the system with the necessary information, in connection with which it is unsuitable for informing citizens about housing and communal services and paying for housing and communal services. The operator of GIS Housing and Communal Services is FSUE Russian Post, which since 2013 has been under the jurisdiction of the Ministry of Communications^[17]

According to the results of the audit, it turned out that incomplete statistical data were posted on the GIS housing and communal services portal. In particular, there are not properly presented planned indicators for calculating statistics. In addition, the necessary characteristics are not fully filled: more than 90% of the characteristics are present only for 1% of apartment buildings.

Information providers place an insufficient number of personal accounts in the GIS housing and communal services. According to the Russian Post, as of November 1, 2017, there were 1.76 personal accounts per apartment building, and 0.83 personal accounts per residential building.

Consequences of the inspection

The Accounts Chamber recalls that in July 2017, the Russian Post changed its leadership. The new leadership took seriously the verification by the chamber and demonstrated a constructive perception of the comments, the control department notes. Even before the announcement of the results of the audit, Russian Post approved the Action Plan to eliminate violations and the Action Plan to reform the enterprise procurement system. The execution of both plans is controlled by the Accounts Chamber.

Based on the results of the audit, the Accounts Chamber will send submissions to the Minister of Communications and the General Director of Russian Post. In addition, information letters will be sent to the President of Russia, the heads of parliamentary factions, as well as to the Federal Antimonopoly Service (FAS) and the Federal Treasury. In addition, the Accounts Chamber will send an appeal to the Prosecutor General's Office and a copy of the report to the Federal Security Service (FSB). Also, the State Duma and the Federation Council will receive information on the results of the audit.

Administrative responsibility for the non-placement of information in the GIS housing and communal services came into force

The Ministry of Communications and Mass Media of the Russian Federation reported in January 2018 that administrative responsibility for the non-placement of information in the state information system of housing and communal services (GIS housing and communal services) had entered into force. Now an official of the company who did not post the information necessary for citizens is charged a fine. For an initial offense, an official of a resource supplying organization (RSO), a management company (MC) or a government body is punished with a warning, for a repeated offense - a fine of five to ten thousand rubles, for a subsequent violation - from 15 to 20 thousand rubles.

Monitoring of the placement of information by organizations in the GIS housing and communal services will be carried out for six months. Based on its results, a decision can be made to adjust the amount of fines. Note that at the initial stage, the Government decided to make administrative responsibility quite soft. Moreover, training was carried out with all organizations that asked for help in posting information in the GIS housing and communal services - these are more than 500 seminars throughout the country.

In each region, a vice-governor was also appointed, responsible for the introduction of GIS housing and communal services. A citizen who has not found the necessary information in his personal account can request its placement from his association of homeowners (HOA), Criminal Code or RSO. If the information has not been updated, a citizen can directly contact the state housing supervision authorities through the personal account of the GIS Housing and Communal Services.

The obligation to place information in the GIS housing and communal services for organizations of the housing and communal services market came from July 1, 2017. From that moment until January 1, 2018, organizations were required to post information in the system, but penalties for its absence were not fixed. Responsibility for the non-placement of information in the GIS housing and communal services for cities of federal significance - Moscow, St. Petersburg and Sevastopol - comes from July 2019.

2017

OTR 2000 will conduct an audit of GIS housing and communal services for 1 ruble

Russian Post, canceling two tenders in July 2017 to ensure the functioning of GIS housing and communal services and the development of applied software (total cost 2.4 billion rubles),^[18][19] announced a new one in September - to audit this^[20]. On October 12, 2017, the customer's procurement commission determined the winner.

The initial price of the competition was 4.7 million rubles. Applications for participation were submitted by two companies - AS and OTR 2000. The winner was OTR 2000, offering to audit the GIS housing and communal services for 1 ruble.

It is worth noting that OTR 2000, together with Lanit, the main developer of GIS housing and communal services, has been working together on the informatization of the Treasury and other departments for many years. According to the analysis of the largest IT suppliers of the Treasury conducted by TAdviser in September 2015, OTR and Lanit ranked first and second, respectively.

OTR 2000, with the support of Lanit , was engaged in the replication of the LanDocs document management system (developed by Lanit) in the territorial departments of the Federal Treasury. EDMS based on LanDocs was also introduced by OTR 2000 in the Rosselkhoznadzor.^[21]

The relationship between the companies can be called neutral, says a TAdviser employee of one of them: "there are several projects that they worked on together, but this is purely a business, the relationship is peculiar at the top."

In the project for the Russian Post OTR 2000, an audit of the composition and result of work on the acceptance of GIS housing and communal services, an analysis of user calls to the support service, as well as an examination of the application software of the information system will be carried out.

In addition, the contractor will have to check the compliance with the requirements of GOST R ISO/IEC 12207-2010 "National Standard of the Russian Federation. Information technology. System and software engineering. Software lifecycle processes "and GOST R ISO/IEC 14764-2002" State Standard of the Russian Federation. Information technology. Software support "to support GIS housing and communal services.

The audit of the LCD GIS should be carried out at the central office of the Russian Post in Moscow. All work is given 20 days. The result of the audit, in addition to the relevant reports, should be recommendations for correcting the identified shortcomings of the system.

The Russian Post and the Ministry of Telecom and Mass Communications could not answer TAdviser's questions about the reasons for canceling one and holding the second competition.

Recall that following a meeting with members of the Government on September 11, 2017, Russian President Vladimir Putin instructed^[22] of Ministers^[23] approve and implement an action plan to improve legislation and the functioning of the state housing and communal services information system.

The head of state ordered to pay special attention to the expediency of clarifying the persons who are entrusted with the functions of the customer and the operator of the state information system, to determine the sources and procedure for financing the work of the system. In addition, the government needs to clarify the timing and composition of the mandatory information to be posted in the system, and pay attention to the need to ensure the protection of personal data.

A register of courtyards and public areas of Russia will appear in the GIS Housing and Communal Services

On August 16, the Ministry of Communications and Mass Media of the Russian Federation announced that the first electronic register of all courtyards and public territories of the country will be created in the state information system of housing and communal services (GIS housing and communal services). A special register will be created on the basis of inventory data, which the constituent entities of the Russian Federation are recommended to conduct before November 1, 2017.

In accordance with the Decree of the Government of the Russian Federation of February 10, 2017 No. 169 "On the approval of the Rules for the provision and distribution of subsidies from the federal budget to the budgets of the constituent entities of the Russian Federation to support state programs of the constituent entities of the Russian Federation and municipal programs for the formation of a modern urban environment," an inventory of all courtyards and public territories will be held in Russia for the first time. All data on the inventory of territories will be mapped on the website of the GIS housing and communal services in the section "Formation of a comfortable urban environment."

The inventory will make it possible to draw up a register of courtyards and public areas, as well as prepare materials so that Russian citizens can hold public discussions and votes on the selection of landscaping facilities and ongoing work. It will also be possible to vote for landscaping facilities on the GIS housing and communal services portal.

This project in the GIS Housing and Communal Services will solve the large-scale task of inventory of landscaping facilities. The system creates the country's first register of courtyards and public areas, in which each yard and each object will be assigned a unique identifier and an assessment of their condition, "said Mikhail Evraev, deputy head of the Ministry of Communications of Russia .

According to the department, each constituent entity of the Russian Federation forms its own improvement program for 2018-2022, which will include a section on inventory. These programs must be approved by December 31, 2017.

Russian citizens can vote for landscaping facilities in GIS housing and communal services

On July 26, the Ministry of Communications and Mass Media of the Russian Federation announced that a special section "Formation of a comfortable urban environment" was launched in the state information system of housing and communal services (GIS housing and communal services). In this section, Russian citizens will be able to choose objects of improvement that will be included in the improvement programs for 2018-2022.

Each constituent entity of the Russian Federation puts to a vote in the GIS housing and communal services different objects of improvement and options for work on them, and also sets the voting dates. All regional improvement programs must be approved by September 1, 2017. The new section presents 1,543 local self-government bodies from 85 constituent entities of the Russian Federation. To date, they have fulfilled their obligations in the framework of the implementation of the improvement program by 70%.

As of July 26, Russian citizens can vote in the "Formation of a comfortable urban environment" section, and by the end of 2017, a special button will appear on the GIS housing and communal services website in the citizen's personal account, when switching to which objects available for voting will be displayed. It can be the construction of a playground, planting trees in the courtyard or in the city itself, landscaping a square, building a fountain or embankment and other types of work. Also, registered portal users can offer their options for discussion.

Thus, in the GIS housing and communal services, all information on improvement is concentrated, which may be of interest to citizens, including allocated funding and photo reports on the work. Also, portal users can immediately send a complaint if work is being carried out in violation or a non-compliance with the design project of improvement is revealed.

This is a completely new form of participation of citizens in the improvement of our country. Now every citizen can not only get information about the work being done or decisions made, but also directly affect what their district and city will look like in the future. The involvement of citizens in the management of the improvement process through the organization of public control will ensure better performance of work and more effective use of budget funds. In the near future, the prosecutor's office will also be connected to the GIS housing and communal services. They will have access to reporting and will be able to control the situation in real time, - said Mikhail Evraev, deputy head of the Ministry of Telecom and Mass Communications of Russia

Russian Post canceled 2 tenders for GIS housing and communal services for 2.4 billion rubles

In July 2017, Russian Post canceled 2 tenders for finalizing and ensuring the functioning of GIS housing and communal services. Their total cost exceeded 2.4 billion rubles.

Tender for the revision of the state information system worth more than 1.4 billion rubles^[24] included^[25] development of application software and the creation of payment functionality related to GIS housing and communal services, which was supposed to open up the possibility of accepting payments in favor of regional and federal service providers. In addition, the development of additional functionality of the state information system, as well as software support, was required .

It was planned to allocate about 400 million rubles directly to the development of the payment system. According to Interfax^[26] for creating new channels for providing payment services (banks, retail networks, self-service terminals, mobile channels, etc.).

In addition, within the framework of the tender, the personal accounts of a citizen and an operator of GIS housing and communal services were to be finalized. In the first, in particular, it was necessary to add the possibility of purchasing voluntary home insurance services and other commercial services, to sell auto payments. Also, in the personal account, the possibility of assessing the person carrying out activities to manage an apartment building should have been implemented. Additionally, it was necessary to create a version for visually impaired persons.

In addition, the improvements were to affect various subsystems of GIS housing and communal services and the system portal.

The entire scope of work for the project was calculated for the period from the date of conclusion of the contract to July 1, 2019.

The second tender for the provision of services to ensure the functioning of GIS Housing and Communal Services^[27] was estimated at 997 million rubles. The Contractor had to provide communication channels, as well as technical and software tools necessary for the system operation. Services were to be provided between January 1, 2018 and June 30, 2020.

In the fall of 2016, Deputy Minister of Communications and Mass Media of the Russian Federation Mikhail Evraev reported^[28], which in the period from 2014 to 2018 the cost of creating, operating and developing the system will be about 2.4 billion rubles.

LANIT ensured the integration of Russian Railways with GIS housing and communal services

LANIT announced in May 2017 the completion of the project for the integration of Russian Railways with GIS housing and communal services. The branch of Russian Railways, the Central Directorate for Heat and Water Supply, automatically posts information about housing and communal services in the GIS Housing and Communal Services (http://dom.gosuslugi.ru).

To comply with federal legislation, organizations of the housing and communal sphere from July 1, 2017 are obliged to disclose information about suppliers, contracts, housing and communal services facilities, personal accounts, readings of metering devices, charges, payments, etc. in the State Information System of Housing and Communal Services (GIS Housing and Communal Services).

The branch of Russian Railways manages a large number of heat supply, water supply and sanitation facilities for third-party consumers. To automatically upload Russian Railways data, LANIT (developer of GIS housing and communal services) successfully integrated the information systems of the Russian Railways branch with the federal system.

There are 74 thousand housing and communal services organizations in the system

At the beginning of 2017, 74 thousand housing and communal services organizations were registered in the system (77% of the planned indicators), information was posted about 500 million facts of payment for housing and communal services, 33 million personal accounts of citizens, 10.8 million houses. 100% of management companies, 68% of homeowners' partnerships and cooperatives, 74% of resource-supplying organizations, 76% of apartment buildings, 51% of residential buildings. The system also has 30% of the total volume of personal accounts. In addition, the system includes information on 220 thousand general house and 6.4 million individual metering devices. More than 2,200 IT systems are integrated with GIS Housing and Utilities, another 572 systems of all levels are under integration. More than 332 million facts of payment for housing and communal services from 465 credit organizations were transferred to the system.

In general, LANIT the following regions observe the positive dynamics in organizing work in the constituent entities of the Russian Federation on the introduction of GIS housing and communal services: Belgorod, Murmansk and Tula regions, as well as the Nenets Autonomous Okrug, the Republic of Kalmykia, the Republic of Khakassia, the Khanty-Mansi Autonomous Okrug - Ugra. GIS Housing and Communal Services allows consumers to monitor the quality and scope of work and services performed in real time, monitor the costs of their HOA, send electronic complaints and appeals to housing supervision bodies, resource-supplying organizations, management companies, HOAs, and in the future also hold meetings around the house in electronic form.

In the GIS housing and communal services, you can compare the cost of work and services of organizations working in the field of housing and communal services, get acquainted with the results of inspections of regulatory authorities, and monitor the implementation of programs for the overhaul of common property in apartment buildings.

According to the law, from July 1, 2017, all market participants must publish information in the GIS housing and communal services. And from January 1, 2018, citizens may not pay paper receipts for utilities until this information appears in the system, with the exception of cities of federal significance, for which such a duty comes later. The principle of "no information - no money" encourages organizations to timely post all information in the system, and reduces the risks of fraudulent schemes with double receipts for utility bills.

2016

The bill on the postponement of responsibility for the lack of information in the GIS housing and communal services was adopted by the State Duma of the Russian Federation in the third reading

In December, the State Duma of the Russian Federation adopted in the third reading a bill on the postponement of responsibility for the lack of information in the GIS housing and communal services. The amendments introduced provide for the postponement of the onset of the obligation to post information in the state information system of housing and communal services (GIS housing and communal services) to July 1, 2017 and the introduction of administrative responsibility from January 1, 2018. The exception is cities of federal significance, for which such a duty will come later. For organizations whose obligation to post information according to the law has already come, the deadlines will not be postponed.

"Unfortunately, not all market participants were able to cope with the placement of information in the GIS housing and communal services within the period established by law. The ministry received a large number of appeals from organizations in the housing and communal services sector and regional authorities with a request to postpone the terms of administrative responsibility. We went to meet our colleagues. It was decided not to arrange shock therapy and postpone the introduction of the obligation to post information for six months - until July 1, 2017, but responsibility for a year so that everyone can fulfill their duties with high quality, without fear of being fined, "said Deputy Minister of Communications and Mass Media of the Russian Federation Mikhail Evraev.

According to the Deputy Minister, in the spring of 2016, the Ministry of Communications of Russia, together with the Ministry of Construction and Housing and Communal Services of the Russian Federation, completed the formation of a regulatory legal framework, the system was certified for compliance with safety requirements and was put into commercial operation on July 1, 2016. At the same time, the system was introduced in stages - for example, since May 2015, in the GIS housing and communal services, the bodies of the State Housing Supervision began to maintain a register of licenses of management organizations. Now the system employs more than 15 thousand management companies (100%) and regional authorities. Otherwise, the situation is with homeowners' partnerships and resource-supplying organizations. They are registered 61% and 71%, respectively.

In total, more than 69 thousand organizations were registered in the system, information was entered on 8.9 million houses, 23 million personal accounts. They have been integrated and transmit information to the GIS housing and communal services 1603 IT systems in the housing and communal services sector, including 425 banks posting information about the facts of payment for housing and communal services. At the moment, 223 million facts of payment have been posted. The Ministry of Communications of Russia held more than 400 free seminars with market participants and authorities, the video of which is posted on the main page of the GIS Housing and Communal Services along with textbooks and video instructions.

In the near future, the law "On Amendments to the Housing Code of the Russian Federation and certain legislative acts of the Russian Federation (in terms of empowering state housing supervision bodies to verify the established standard for utility consumption)" will be approved by the Federation Council of the Russian Federation and signed by the President of the Russian Federation.

TAdviser test drive

At the end of November 2016, TAdviser conducted a test drive of GIS housing and communal services from the point of view of an ordinary tenant of a high-rise building in order to understand the capabilities of the system, which took 2.4 billion rubles to create (a separate article is here).

October 2016 data

More than 14 thousand management companies are connected to the GIS Housing and Utilities system. In total, more than 60 thousand housing and communal services organizations are registered in the system, including resource-supplying organizations, associations of homeowners and housing cooperatives, and local governments.

The head Ministry of Digital Development, Communications and Mass Media Russia noted that all users of the portal of public services, of which there are about 32 million, will automatically receive access to information posted in the "GIS Housing and Communal Services."

Residents were banned from voting in absentia through GIS housing and communal services until the end of 2016

The GIS housing and communal services system, which allows remote interaction with management companies and control them, turned out to be legally prohibited from being used for absentee voting at meetings of homeowners, not having time to work for a week. The full-fledged mode of operation of the system, the creation of which cost 2.4 billion rubles, was shifted to 2017. This is due to the imperfection of legislative procedures, the Ministry of Telecom and Mass Communications explains. Experts, meanwhile, suggest that the shift in the timing of the launch of GIS housing and communal services is due to insufficient study of^[29] safety issues^[30].

More than 53.6 thousand organizations of the housing and communal services sector and authorities are registered in the GIS housing and communal services. Of these, associations of homeowners and housing cooperatives - 20.5 thousand, management organizations - 13.5 thousand, resource-supplying organizations - 8.6 thousand, authorities - 11 thousand.

GIS Housing and Communal Services made it possible, in particular, without leaving home, to pay bills on the Internet, check the correctness of charges and control the activities of the management company. This mechanism was supposed to significantly increase the ability of residents to influence the life of the house.

But already on July 3, President Vladimir Putin signed amendments to the Housing Code, which deprived residents of the opportunity to vote in absentia on issues related to the management of their house through the GIS housing and communal services system until the end of 2016 (the text is at the disposal of Gazeta.Ru).

"It was assumed that residents will be able to vote online on issues related to managing the house in absentia via the Internet. It is no secret that now it is extremely difficult to hold a meeting of residents, in most houses the turnout is low, almost no one comes to meetings. Online voting could solve this problem, "says Valery Novikov, head of the legal support department of NP Housing and Communal Services Control.

There were no public official explanations in connection with the amendments to the Housing Code prohibiting electronic voting in the GIS housing and communal services, Novikov from Housing and Communal Services Control is surprised. The Ministry of Construction addressed a question of shift of terms in the Ministry of Digital Development, Communications and Mass Media.

The Ministry of Telecom and Mass Communications explained the transfer of the full launch of GIS housing and communal services by the imperfection of the electronic voting procedure, which is described in the Housing Code. "Due to the fact that the electronic voting procedure provided for in the Housing Code is currently imperfect, it was decided in the fall to provide for a new electronic voting procedure in the residential complex and launch it in 2017. This should be a high-quality procedure that excludes opportunities for electronic fraud, "said Deputy Minister of Communications and Mass Media Mikhail Evraev.

LANIT, a company that develops GIS housing and communal services, explains the shift in deadlines by the imperfection of legislation.

At the same time, the Ministry of Telecom and Mass Communications clarified that the by-law base for GIS housing and communal services has been fully formed. For 2.5 years, two federal (209-FZ and 263-FZ) laws and 15 joint orders of the Ministry of Communications and the Ministry of Construction were adopted, which were registered with the Ministry of Justice. On April 28, she passed certification for compliance with security requirements, added to the Ministry of Telecom and Mass Communications.

But, according to experts, the decision to postpone the full launch of GIS housing and communal services could be due precisely to the fact that the system has not been finalized in security issues.

In the

current version of GIS Housing and Communal Services, there are a number of opportunities for falsifying the results of voting, suggests an expert on Internet intelligence, retired Colonel FAPSI Andrei Masalovich. It is very difficult to identify a person, even if everyone is given an electronic office, there will be no electronic notary who will assure the identity of the person who uses it. You can come, for example, with a copy of someone else's passport and get a SIM card on it, which you can then use for identification in the system. You can seize control of most offices and manage the house. Even at the moment of voting, a hacker can change the result, since complex passwords are not required.

Modernization of infrastructure and the introduction of GIS housing and communal services can increase Russia's GDP by 1%

This was stated by the First Deputy President-Chairman of the Board of Post Bank Georgy Gorshkov on June 21 in Moscow.

"The introduction of GIS housing and communal services and the efforts of the Ministry of Construction to modernize housing and communal services in the future for 2-3 years can give the country from 0.5 to 1% of net GDP growth," the bank's representative emphasized.

G. Goshkov noted, given that the country's leadership has a medium-term goal of annual GDP growth of at least 4%, thus, a quarter of the necessary increase can be given precisely by the modernization of the entire infrastructure and increasing the efficiency of housing and communal services enterprises, where the introduction of GIS housing and communal services is one of the key aspects.

The annual turnover of money in the housing and communal services industry is more than 4 trillion rubles. Half falls on utility bills from enterprises, the other - from individuals. On average, in Russia, payments for housing and communal services make up about 10% of the household budget, for low-income families - can reach 20% of their monthly income.

Of the total turnover, the accumulated debt to housing and communal services enterprises is 800-900 billion rubles, approximately 1/5 falls on the debt of individuals, the rest on enterprises that do not pay bills during. According to G. Gorshkov, for a simple consumer, GIS housing and communal services will make it possible to establish transparency and clarity of tariffs and charges for each type of utilities, as well as the convenience of making payments.

The law provides for a rule that protects the rights of the consumer: if a utility does not transfer data to the GIS, the consumer has the legal right not to pay the bill.

Launch July 1, 2016

On July 1, 2016, GIS housing and communal services should be officially launched, and all participants in the housing and communal services market are obliged to start posting information in it, in particular, service providers must send payment documents there, and banks, for their part, information about utility bills. Administrative fines are due for violation of the requirements of the law. In addition, after January 1, 2017, when the system should earn in full force, citizens will not be required to pay for utilities for which they are not billed through GIS housing and communal services^[31] should^[32].

The Ministry of Communications reminded banks of the need to prepare for the launch of GIS Housing and Communal Services in March 2016. Coordination of interaction between the Russian Post, the Ministry of Telecom and Mass Communications and banks was entrusted to the National Council of the Financial Market. Over the next three months, banks were supposed to carry out the necessary measures to connect housing and communal services to the GIS - the development (purchase) and implementation of the connector, the revision of the ABS for the introduction of additional information fields. The situation was taken advantage of by many IT companies that hastily developed their connectors for GIS housing and communal services.

The problem for banks is aggravated by the fact that launching a connector by June 1 is not enough to fully work with GIS housing and communal services. By this time, the system will only collect information about payments from banks, but by the end of the year other functions should appear in it, for example, providing the bank's client with information about the personal account and about payments received.

On the part of the system developer, documentation and recommendations for applied developers have been published, the GIS housing and communal services portal has been created. Banks actively connect to the portal in test mode to debug their decisions, the portal support service works properly - we had to contact, tested in practice. The register of the system is replenished by housing and communal services companies, the largest of them are already integrating their systems with GIS housing and communal services. " At the end of this year, GIS Housing and Communal Services promises to turn from an element superfluous for the bank into a useful service that provides additional convenience to the bank's client, and therefore increases its loyalty to the bank.

The formation of the regulatory framework "GIS Housing and Communal Services" has been completed

In June 2016, the Ministry of Communications and Mass Media of the Russian Federation announced that the composition, timing and frequency of posting information in the state information system of housing and communal services ("GIS Housing and Communal Services") was determined. The corresponding key order, prepared jointly by the Ministry of Communications of Russia and the Ministry of Construction and Housing and Communal Services of the Russian Federation, is registered with the Ministry of Justice of the Russian Federation. The order details all the obligations for posting information in the system for all its participants.

According to the order, resource-supplying organizations are obliged to post information on the supplied utilities on time, management organizations - on management contracts and provided utilities, on metering devices used in calculating payments for housing and communal services. Authorities are obliged to post information on regional and municipal programs and plans in the field of housing and communal services, on the measures of social support provided, state housing supervision bodies - information on licenses issued to management organizations, planned and unscheduled inspections, and their results.

A transitional period was introduced for the initial placement of information by participants in the housing and communal services market - from July 1, 2016 to January 1, 2017.

"This order completes the formation of a regulatory framework for work in the GIS Housing and Utilities, consisting of two federal laws (209-FZ and 263-FZ) and 15 joint orders and the Ministry of Digital Development, Communications and Mass Media Russia Ministry of Construction of Russia, adopted in the development of these laws," Mikhail Evraev summed up the work done. - Each type of information is distributed between the participants of the housing and communal services market and authorities, the composition of the information, the timing and frequency of its placement are provided. This work was done together with participants in the housing and communal services market. "

11 information systems completed integration with GIS housing and communal services

The Ministry of Communications and Mass Media of the Russian Federation reported in April 2016 that 11 information systems successfully completed the process of integration with the state information system of housing and communal services ("GIS Housing and Communal Services"). Among them: four regional state information systems of the Ulyanovsk region, the Altai Republic, the Chuvash Republic and the Republic of Tatarstan and seven commercial information systems from the Primorsky, Krasnoyarsk and Khabarovsk territories.

Ministry of Digital Development, Communications and Mass Media Russia works with IT companies that interact not only with participants in the housing and communal services market, but also with developers of IT products for credit institutions. So, on April 5, 2016, a seminar was held with IT companies that, under a contract, perform the function of IT departments for banks. In accordance with the law banks , they will have to transfer information on payments made for housing and communal services to GIS Housing and Communal Services, as well as take information from the system to provide more service when citizens pay for such services. It is in order for banks to timely prepare for the implementation of the requirements of the legislation, the Ministry of Telecom and Mass Communications of Russia conducts explanatory work on the integration of financial organizations with GIS Housing and Communal Services.

In total, more than 230 information systems are involved in the process of integration with GIS Housing and Communal Services.

Lanit bypassed the Voskhod and CROC research institutes at mega-tenders for GIS housing and communal services

In January 2016, Russian Post conducted^[33] to select a supplier for the development and maintenance of application software for GIS housing and communal services. Work within the framework of this project includes the development of the functionality of the following subsystems of GIS housing and communal services:

• information on contracts, housing and communal services management;
• maintaining regulatory reference information, maintaining a register of programs in the field of housing and communal services;
• maintaining information about information providers that place information in the system;
• maintaining personal accounts;
• management of citizens' appeals;
• application administration;
• interaction with external systems.

The initial price of the competition was 884.8 million rubles. According to its terms, the contract with the winner should be concluded at the maximum price, and the purchase should be carried out by reducing the initial price of goods, works, services, indicated at 346.2 million rubles. The winner of the competition was Lanit, which offered a price of services of 332 million rubles. The corresponding protocol was published on January 18. The contract with Lanit must be concluded 10 days after summing up the results of the competition at the initial maximum price - 884.8 million rubles.

The application for participation in the tender was also submitted by CROC with a service offer at a price of 340 million rubles, however, the company was not allowed to participate in the tender, since two contracts were not provided as part of its application, executed over the past three years, preceding the deadline for submitting applications, as required by the tender documentation.

Earlier, in December 2015, Russian Post also held an open^[34] at the choice of a contractor to ensure the functioning of GIS housing and communal services. The list of services under this contract includes the provision of communication channels with the Internet and with SMEV, basic infrastructure and technical and software tools. The latter means computing infrastructure, virtualization platform, storage system, local area network, system software, information protection tools.

The maximum contract price in this case was 981 million rubles. The procurement was carried out according to a similar scheme as the above one - by reducing the maximum price per unit of services, which was determined in the amount of 332.8 thousand rubles. Lanit also won the competition against FSUE Voskhod Research Institute. The company offered a price per unit of services in the amount of 294.5 thousand rubles.

The "Post of Russia" explained to TAdviser the use of a not entirely ordinary trading scheme in the case of data from the tender and auction. The provision on the purchase of goods, works and services for the needs of the Russian Post provides for the right to make purchases without specifying the exact amount of goods supplied and the amount of work and services performed for a number of categories of goods, works and services. These include services for maintenance, maintenance, operation, operation of software and information systems.

The initial price of the contract in such cases is determined based on the maximum customer's need for goods, services, and when the winner of the tender is determined by reducing the price per unit of goods, services, the customer can purchase more services for the same total cost, TAdviser explained in the Russian Post.

In the case of a tender to select a contractor to ensure the functioning of GIS Housing and Communal Services, the maximum contract price was determined based on the maximum need of Russian Post for services during 9 quarters. "Russian Post." will order and pay for services in fact at the price of each service, reduced by 11.5% according to the auction results, that is, a lump sum payment of the total amount of the contract is not provided. The real volume of services and, accordingly, their total cost will depend on the dynamics of the development of the information system and the growth of data volumes, a representative of Russian Post told TAdviser.

Such tenders are held mainly in cases where the exact number of services is initially unknown and it is difficult to calculate in advance, in particular, when developing complex and multifunctional information systems. This principle will allow Russian Post to order works (services) in the amount of real need and pay for them in fact. A similar principle is used in procurement for state needs, - noted in the "Post of Russia."

Holding an auction for operation and a competition for the revision and maintenance of GIS housing and communal services is important, since the load on the system is constantly increasing: now there are more than 31 thousand organizations in the GIS housing and communal services, Deputy Minister of Communications and Mass Media of the Russian Federation Mikhail Evraev told TAdviser. Thanks to the trading carried out in the near future, the creation of a high-quality infrastructure of the GIS housing and communal services portal should be obtained, ensuring its uninterrupted operation, he said.

2015

Mikhail Evraev: "More than 20 constituent entities of the Russian Federation signed agreements on the conduct of pilot projects of GIS housing and communal services in their regions"

Deputy Minister of Communications and Mass Media of the Russian Federation Mikhail Evraev took part in the CNews conference "ICT in the public sector" in March 2015, where he spoke about the signing of agreements on pilot projects for GIS housing and communal services. According to him, more than 20 constituent entities of the Russian Federation have already signed agreements on the conduct of pilot projects of the system in their regions. From May 1, 2015, registers of licenses of management companies and disqualified persons will be posted on the GIS Housing and Utilities website.

The legal framework of the Russian Federation is now available for free in GIS Housing and Communal Services

Deputy Minister of Communications and Mass Media of the Russian Federation Mikhail Evraev spoke in May 2015 at a round table meeting of the United Russia faction on monitoring in the field of housing and communal services, where he said that the legislative framework of the Russian Federation is now available on the portal GIS housing and communal services in the section "Laws and regulations."

The deputy head of the Ministry of Telecom and Mass Communications of Russia said that the development of the state information system of housing and communal services (GIS housing and communal services) is 80% complete. The implementation of the system begins together with the Ministry of Construction of Russia in most constituent entities of the Russian Federation: 46 relevant agreements have already been signed. More than 5500 housing and communal services organizations are registered in the system. "Already now, citizens and organizations have the opportunity to use all federal and regional legislation of the Russian Federation placed in the system on a free basis," said Mikhail Evraev.

During his speech, the deputy head of the Ministry of Telecom and Mass Communications of Russia stressed that the key principle of the GIS housing and communal services is economic motivation. "The legislation introduced a simple principle: if housing and communal services organizations have not placed payment documents in the system, citizens have the right not to pay for housing and communal services until the publication of relevant information," added Mikhail Evraev. - GIS Housing and Communal Services is a tool for active people who want to see the real situation in their home and services received, and be able to defend their rights. "

Work on the formation of legal regulation of GIS housing and communal services will continue. To date, six joint orders of the Ministry of Communications of Russia and the Ministry of Construction of Russia have been registered, which regulate the procedure for creating, operating and modernizing GIS housing and communal services.

The ratings of territorial subjects of the Russian Federation on introduction of GIS of housing and public utilities

More than 21 thousand organizations are registered in GIS Housing and Utilities, including 9.5 thousand management companies; 4.2 thousand associations of homeowners and housing construction cooperatives; 3.6 thousand resource-supplying organizations. All state housing inspections, 51 regional energy commissions and more than 3.6 thousand local governments were registered in the system, "Mikhail Evraev said.

The largest percentage of registration of organizations was recorded in the Khanty-Mansiysk Autonomous Okrug, the Tula Region and the Republic of Bashkortostan. In the Rostov, Tula, Kostroma, Tambov, Kirov regions, as well as in the Republic of Mari El and Stavropol Territory, 100% of management companies are registered.

2014

Signing the System Act

In July 2014, the President of Russia signed the law^[35] on GIS Housing and Communal Services, according to which the system should be created by February 1, 2016, and its operator determined FSUE Russian Post, which will create the system at its own expense.

The choice of Russian Post for this role was actively promoted by Deputy Minister of Communications and Mass Media Mikhail Evraev, justifying this by the fact that it is Russian Post that delivers utility bills to citizens. The choice of "Rostelecom" as a developer of the Ministry of Communications rejected. As noted by^[36], "all the projects that Rostelecom was engaged in turned out to be a failure."

Russian Post will pay Lanit 360 million rubles for the creation of GIS housing and communal services

On August 8, 2014, Russian Post published a notice on the purchase of services for the development, pilot operation in pilot regions and support of application software for GIS housing and communal services from a single source - from Lanit. The contract amount is about 360.7 million rubles.

The planned term of the contract conclusion in the notice for procurement is indicated retroactively - July 2014. On the public procurement website, this purchase is listed as the only one from the Russian Post related to GIS housing and communal services. At the same time, from the message of the Ministry of Communications about the meeting of the working group on the creation of GIS housing and communal services, published on the same day - August 8, it turned out^[37]Lanit is already a contractor for the creation of this system at Russian Post. Moreover, during the meeting, an experimental version of the system was presented, which the company has already developed.

As a source close to the project explained to TAdviser, a notice on the website of state services was published about an already completed purchase, and the agreement with Lanit was actually concluded on June 30, even before the signing of the law on GIS housing and communal services by the president and the official appointment of Russian Post as the operator of this system.

According to the interlocutor of TAdviser, as soon as Russian Post learned that the Ministry of Telecom and Mass Communications sees it precisely as an operator of GIS housing and communal services, she immediately began to look for a contractor to carry out work to create the system. Having studied the experience and expertise of a number of large companies on the market, Russian Post chose Lanit as the contractor. Everything was done very quickly, since the timing of the creation of GIS housing and communal services is quite tight, adds a source close to the project.

At the same time, Russian Post conducts the development of GIS housing and communal services, the rights to which will belong to the state, at its own expense, and not from budget funds. It is planned that as an operator of the system in the future, it will be able to return them due to further savings in servicing citizens: for example, by refusing to send paper receipts and switching to electronic ones.

First pilot regions

In December 2014 , the Ministry of Telecom and Mass Communications announced the signing of the first agreements with pilot subjects of the Russian Federation on participation in the GIS housing and communal services system, in particular, with the Tula and Ivanovo regions.

According to Deputy Minister of Communications Mikhail Evraev, it is in these regions that a "quality product" should be formed, the scaling of which will then begin throughout Russia. He noted that it is important to ensure the integration of existing regional systems into a single portal of GIS housing and communal services, and for those constituent entities of the Russian Federation that do not have such systems to be able to work in the regional segment, which is specially created for them on a single portal.

Evraev also said that as of December, the Ministry of Telecom and Mass Communications, together with the Ministry of Construction, is working to simplify electronic passports of apartment buildings so that market participants fill in only those fields in these passports that will then be really in demand for work in the system.

In accordance with the signed agreements, pilot entities undertake obligations to organize the pilot operation of GIS housing and communal services on their territory, including the placement of information provided for by the Federal Law in the GIS housing and communal services, regional information suppliers, as well as their registration in a unified identification and authentication system.

According to the Minister for Informatization, Communications and Open Management of the Tula Region Artur Contrabayev, in 2015 a special Internet resource will be launched within the framework of the project in the Tula Region. Residents on the site will have a personal account where everyone can familiarize themselves with receipts for utility bills, see the history of charges and, if necessary, submit an appeal to the management organization, the register of which will also be posted electronically.

The representative of the Ivanovo region said that in their region, in preparation for the operation of GIS housing and communal services, as of December, the development of forms of electronic passports of apartment and residential buildings, as well as forms of an electronic document on the state of communal and engineering infrastructure facilities located in the territories of municipalities, was completed. The final stage is also the development of a package of regional legal acts establishing the plan and procedure for interaction between participants in the system filling process with the necessary data.

2013: Project Start

On October 30, 2013, at a meeting with Deputy Prime Minister Dmitry Kozak, the Ministry of Communications and Mass Media of the Russian Federation was instructed to create a single all-Russian resource, which will contain all information in the field of housing and communal services. The system will be created in close cooperation with the Ministry of Regional Development of the Russian Federation, which should form requirements for the analytical component of GIS housing and communal services.

The unified system of GIS housing and communal services is designed to help the authorities receive information for analytics when making management decisions throughout the country in real time, and citizens - to receive complete and up-to-date information about their home, about payments for housing and communal payments. It is planned to place all payment documents formed by resource-supplying organizations or management companies in the GIS housing and communal services, since without entering such documents into the system, the service will not be considered fully provided, and, therefore, not subject to payment.

This will create motivation for the timely provision by suppliers of utilities and housing services of all the necessary information in full, "said Mikhail Evraev, Deputy Minister of Communications and Mass Media of the Russian Federation.

GIS housing and communal services should become part of a single portal of public services, on which more than 4 million people have already registered, and by 2018 more than 100 million people should become users of the portal of public services. At the same time, it is important to ensure the integration of existing regional housing and communal services systems into the GIS housing and communal services portal, as well as to enable entities that do not have such systems to work in the regional segment of GIS housing and communal services.

The Ministry of Communications of Russia is aimed at joint work on the creation of GIS housing and communal services with all interested regional and municipal authorities and industry experts, "Mikhail Evraev emphasized.

Notes