Competence Centers 1C Overview TAdviser 2023

In 2022, in ruble equivalent, 1C revenue did not show growth, but this is more due to currency volatility, I believe that the partners who successfully entered the contracts for the transition from SAP to 1C showed revenue growth. For example, according to the results of 2022, in terms of 1C practice, we grew by almost 75%, - says Evgeny Nikitin, head of the corporate applications department at ICL Soft.

The market for 1C-based solutions is in the billions, and in the near future it will only grow and expand. This can be traced both in the segment of commercial organizations and in the public sector, - comments Yulia Katkova, Deputy Head of the Department of Commercial Projects of the GANDALF brand.

Western solutions have formed some accounting and management standards, and they do not always coincide with what is in 1C systems. Therefore, when implementing them, it is necessary either to reorganize the work of the enterprise, or strongly invest in the processing of standard solutions. It is not yet clear what this will result in, mainly customer surveys are underway, and what will happen next in a year. Probably, somewhere something will change in work, something will change in programs. But this is a long work - for at least five years, - said Evgeny Gribkov, general director of the Razdolye Implementation Center.

Replacing Western products with Russian products has become an urgent need. The task of switching from SAP to 1C remains relevant, customer requests and our projects confirm this. But the ERP system is only part of the company's IT landscape. And the current situation does not motivate customers for additional investments. Most prefer to work on specific current tasks needed to support business continuity. There is no replacement for all products, but it is 70-80% realistic to build complex projects based on Russian solutions, "explains Konstantin Kutukov, Marketing Director of PROF-IT GROUP.

The demand for 1C among state-owned companies, military-industrial complex and agro-industrial complex enterprises remains at a consistently high level, since for them the provision of import independence is mandatory. But it is too early to give any final assessments to the market: ERP projects last from one year to one and a half years, and many companies have just moved from forming a project plan or launching MVP to fully implementing the target system. The second trend, which was observed in previous years, is the projects for the transition from "1S:UPP" to more modern "1C:ERP" and "1C:ERP Holding Management." From 2026, the vendor plans to remove the outdated system from support, and the closer the deadline, the more projects we will see, - notes Anton Kolosov, commercial director of the 1C department of KORUS Consulting.

It should be borne in mind that such systems cannot be changed at once. The transition process takes from a year to three, often even more. This means that work in this area will have to be done for several more years, in particular, 1C has great potential, you can refine, develop and even build new systems that can replace foreign software, in particular SAP, - says Roman Kalashnikov, CEO of Phobusiness.

The 1C market in Russia is fast-growing and even, I would say, overheated in some ways. However, there are also factors that slow it down. The number of implementations is increasing avalanche-like, so there are not enough qualified 1C specialists: analysts, architects, managers with experience in implementing large projects. Companies are actively investing in training and advanced training of 1C employees - those who do it now will benefit in the future, - said the Evgeny Smirnov managing partner of the system integrator. Navicon

Today, new industries are opening that require automation of processes, and the public sector is actively switching to Russian IT systems. And all this happens with the support of the state, including through the launch of project financing programs, - comments Alexander Pryamonosov, General Director, co-founder of the 1C integrator WiseAdvice-IT.

Due to import substitution, the demand for IT services has increased. Major projects have begun in many sectors. We see that some state-owned enterprises are completely switching from Western solutions to Russian ones. These will be very large projects that require a large number of people with knowledge of 1C. In the middle and small businesses, there is no significant growth, it remains stable, "says Vladimir Malakh, Managing Partner of the FTO.

Due to the change in the IT market, 1C is likely to go towards accelerated replacement of systems for automating operational production planning, design, and management of industrial plants. I am sure that in the very near future, with the conscious efforts of our IT community and state support, these niches will be actively engaged in high-quality and effective Russian solutions, - says Alexander Pryamonosov, CEO, co-founder of the 1C integrator WiseAdvice-IT.

The sharp jump in interest in the transition from foreign systems has subsided somewhat, but will still continue. In addition, 1C has stepped up in terms of the release of new solutions and the development of functionality for the corporate market in order to support the needs of customers who have decided to transition, so we expect smooth growth over the horizon for 3-5 years, or even more. There is a forecast that the share of Russian IT solutions will grow in Russia until 2030 to 90%, respectively, 1C will also grow within this trend, - said Evgeny Nikitin, head of the corporate applications department at ICL Soft.

Whose market there will be - a client or integrator - time will tell. Companies can form competencies both within the team and outsource these tasks. In any case, the market volume for 1C support will grow, and teams capable of supporting solutions and providing a high level of SLA will be in demand, "said Anton Kolosov, Commercial Director of 1C Department of KORUS Consulting.

1C software solutions for enterprise management, including functionality for organizing business processes of accounting, financial management and personnel, logistics, production, occupy a leading position in the domestic software market, - confirms Roman Kalashnikov, CEO of Phobusiness.

According to market analysts, the share of 1C in the domestic ERP market in the next 1.5-2 years will reach 70-75%. 1C: Holding Management is indispensable for consolidating data from several different ERP systems, automating the activities of management companies and corporate finance. This segment will also include the product "1C:ERP. Managing a holding, "which combines advantages and ERP and CU. With its help, you can automate all three levels of management at the Enterprise segment enterprise: strategic, tactical and operational, - notes Elena Kundiy, head of the custom development department of BIA Technologies.

It is worth noting that thanks to deep integration with tax authorities, few people can compete in the Russian market with 1C. In addition, under 1C, a large number of specialized solutions are being developed to solve a specific business problem. Such a development is rarely available for other systems, - comments Roman Kalashnikov, CEO of Phobusiness.

1C provides a huge range of accounting, tax and personnel accounting automation solutions that meet the requirements of Russian legislation and standards. And there is no equal in this company. But 1C solutions are also leaders in industry automation. 1C and franchisee companies develop specialized solutions for various industries such as retail, manufacturing, logistics, tourism, hospitality, etc. For example, in our portfolio you can distinguish such industry software products as BIT. BUILDING and BIT. Managing a medical center, "says Sergey Rusakov, head of the Central Office of the IT integrator" First Bit. "

On the basis of 1C, there are already 1C: Analytics and BITisnes-Analysis products, which are not yet market leaders. It takes time to create a mature, cutting-edge solution that fully meets customer needs. We expect that it is BI-solutions of 1C that can "shoot" and become the most attractive for Russian business in the coming years, - said Sergey Rusakov, head of the Central Office of the IT integrator "First Bit."

1C is now actively working on solutions related to artificial intelligence and complex mathematical models. Until it goes mainstream, but I'm expecting a lot of interesting things. For example, forecasting sales on historical models or solutions for communications, such as an automated service desk, "says Evgeny Gribkov, General Director of the Razdolye Implementation Center.

1C: Document flow, 1C:CRM are those solutions where there are interesting products, but they do not take a monopoly position, are not an industry standard. These segments have other products, and in CRM they compete with themselves, because the leader in the CRM market in Russia is 1C-Bitrix. Therefore, to some extent 1C:CRM it can be considered a competitor to another 1C solution. On document management, there are also quite a lot of offers on the market not on the basis of 1C. As well as there, the company is not yet a clear leader, - comments Vladimir Malakh, managing partner of FTO.

Solutions 1C occupy a confident position in the CRM, SRM, EAM, HRM segments. It is worth paying attention to how 1C will be promoted in the market of LMS systems (training management systems), taking into account the need for mass training of users and specialists, - said Evgeny Filippov, an expert at the 1C development department of IBS.

Systems of the Low-code BPMS class have prospects. They allow you to design those non-trivial business processes that go beyond the typical 1C automation, correctly integrate them with the basic functionality "1C: ERP," "1C: Holding Management." In addition, in order to provide a unified automation system and replace imported software, 1C:WMS Logistics systems are being actively implemented. Warehouse Management "and" 1C:Enterprise 8. TMS Logistics. Transportation Management. " These solutions allow you to manage the flow of goods, data, and finances associated with a product or service, from purchasing raw materials to delivering the product to its final destination. And also to realize the traceability of goods subject to mandatory labeling and integrate the latest technologies, for example, robotization of warehouse areas, - explains Elena Kundiy, head of the custom development department at BIA Technologies.

We see that now the state is actively subsidizing the construction industry and the agro-industrial complex. Companies from these areas are actively working on digitalization strategies. The 1C line has solutions for these industries, and I want to believe that the demand for them will grow in the near future, - comments Kristina Gribovskaya, head of 1C practice at Axenix.

There is a chance that local startups will appear that will be able to compete with 1C due to innovative approaches, the active use of the latest technologies and unique developments in the field of analytics and artificial intelligence, but this will take a significant time, - said Roman Kalashnikov, CEO of Phobusiness.

Having competitors is good, as it forces the vendor to make improvements to the product all the time. But the pace of change, expansion and addition of new functionality in 1C solutions is currently high, so it cannot be said that the lack of strong competition will negatively affect their quality, "says Yulia Katkova, Deputy Head of the Commercial Projects Department of the GANDALF brand.

Now there are quite a lot of niche players on the market with their solutions. Their plus is that they are very flexible and respond quickly to the demand of the market and business. It is important to note that some of the solutions are opaque in terms of their architecture, further development, support, - notes Kristina Gribovskaya, head of 1C practice at Axenix.

Franchisees who have been working with the vendor for a long time and are accustomed to significantly customizing solutions often begin to code even where it is not required. On the contrary, representative offices of international companies that used to use global platforms, but are now forced to migrate to domestic software, expect quick and seamless implementations. There is no "match" between clients and franchisees who specialize only in 1C. But among 1C partners there are more and more IT companies that have historically worked with global vendors - they have a good understanding of both the corporate culture and the management style of such customers, - comments Evgeny Smirnov, managing partner of the Navicon system integrator.

Solutions of the ERP segment are quite difficult to implement, and the high qualification of the partner and his team is required, otherwise you can get a "bicycle" that will not go further. Therefore, customers wishing to implement such products need to carefully choose a contractor. After all, the purpose of automation is to invest money and their subsequent return on the development of the company, - says Yulia Katkova, deputy head of the commercial projects department of the GANDALF brand.

The market lacks qualified programmers, analysts, consultants, project managers. As the demand for automation of business based on 1C software products is growing rapidly, more and more specialists are required with the necessary knowledge, skills and experience for a high-quality implementation of 1C systems. Already today, the demand for personnel of this level exceeds the supply. And there are no prerequisites that the problem will soon be resolved. Even if in 2023 young people go to study for 1C programmers, then they will become specialists at the middle level only by 2025-2027, - said Sergey Rusakov, head of the Central Office of the First Bit IT integrator.

Partners are under-staffed. Since in principle there are few people in the country, and there are even fewer narrow-profile personnel. If you look at the latest demographic data, we will see that such risks apply to all sectors of the economy, - said Vladimir Malakh, managing partner of the FTO.

The more complex the software products, the greater the risks associated with methodology and coding errors. The more complex the integrated solution being created, the more possible integration problems the system transferred to commercial operation may have, "comments Vladimir Kotov, Head of Division 1C of SoftBalance Group.

Many holdings are trying today to repeat the Soviet story with template automation solutions - they are centralizing projects and trying to make a kind of universal product "for everyone." This approach has a plus - wholesale, of course, cheaper, but there is an obvious minus - brilliant organizers are needed to be able to agree on a common solution with all interested parties. And then you will need "iron" implementers who sell these universal solutions at all holding enterprises. Of course, there are examples of large template implementations of "1C:ERP" in holdings and 1C talks about this. But there are few of them, and how much this experience can be replicated is an open question, "says Evgeny Gribkov, General Director of the Razdolye Implementation Center.

The problem that we regularly encounter is that customers do not understand the fundamental difference between their Western solution and 1C. The transition cannot be made instantly, but companies are not ready to pay for consulting services, the development of a methodology for building transition processes, and this also applies to large enterprises. But such training is necessary, - says Roman Kalashnikov, CEO of Phobusiness.

For many companies, the problem can become like the transition process itself, which requires resources and other competencies due to product change, as well as the implementation process, because often ERP systems are part of the IT infrastructure of companies, which employees get used to and their habits are difficult enough to change, - comments Daria Zubritskaya, Director of Marketing and Communications of the digital platform for organizing business trips and managing expenses "Rocket."

In this case, we use a monitoring tool that will show in a few minutes what is causing problems in the system. And then our specialists study the old client code and correct it, - explains Elena Kundiy, head of the custom development department at BIA Technologies.

As a result, we are faced with the requirements for the implementation of a project on the 1C platform, similar to the previous legacy of the customer's system. This approach is irrational and generates risks associated with technological and methodological difficulties, - warns Alexander Pryamonosov, CEO, co-founder of the 1C integrator WiseAdvice-IT.

The restrictions that industrial enterprises are experiencing today are caused by the departure of Western vendors, the need to provide service to the existing infrastructure in these conditions, as well as the increased demand for specialists in the field of Russian technologies and software. And they are overcome by the transition to Russian technologies and parallel imports. In cases where this is impossible, we recommend concluding service contracts with specialized integrators with expertise in the field of products of departed vendors, - notes Konstantin Kutukov, Marketing Director of PROF-IT GROUP.

It is better to do this in conjunction with a technology partner to look at the full range of available solutions, taking into account industry specifics. Project experience plays a big role - together with experts, you can take into account already proven approaches, the need for resources and the timing of implementation. Work on the service model and in sprint mode will allow you to achieve results faster and adjust business plans, "Kutukov recommends.

Now we are seeing an active demand for solutions from 1C, both at the corporate level and at the regional level. Another trend is the expansion of interest in 1C-based industry systems. This is due to the fact that the main accounting tasks at enterprises are already more satisfied, and companies are interested in automating those accounting areas that they did not think about before, - comments Yulia Katkova, deputy head of the commercial projects department of the GANDALF brand.

The implementation of projects dictated by BCP scenarios will smoothly develop into subsequent development projects: when companies solve the issues of automation of key operations, they will move to the tasks of expanding functionality and filling the IT landscape with additional solutions. Also relevant is an increase in the level and quality of automation, for example, the transition from "1S:UPP" to more modern vendor products, or the transformation of the IT landscape with the centralization of business functions and process optimization, - says Anton Kolosov, Commercial Director of 1C Department of KORUS Consulting.