Navicon Navicon

Navicon has experience in implementing Microsoft Dynamics NAV, Microsoft Dynamics AX, and Microsoft Dynamics CRM management systems, budgeting and business intelligence (BI) solutions based on IBM Cognos, PlanDesigner, and Microsoft Business Intelligence platform, and e-commerce solutions based on Microsoft Office SharePoint Server and Microsoft BizTalk Server.

Navicon is Microsoft's gold partner in ERP and CRM solutions, as well as portal solutions. Navicon is part of the elite international club Microsoft Dynamics President's Club.

Key competencies

• Automation of business processes of companies in the pharmaceutical, banking, industry, production, distribution, FMCG.
• Development of Information Systems Architecture
• Construction of management accounting and budgeting system
• Optimization of business processes and procedures of company management using "best practices"
• Implementation of Enterprise Management Systems (ERP)
• Business Performance Management (BPM) Implementation
• Implementation of Customer Relationship Management (CRM) systems
• Implementation of systems for consolidation and preparation of financial statements according to international standards

Partner Program

2023: Launch of Partner Program

The developer of the regulatory reference information management system "Harmony MDM" announced the launch of a partner program. It is designed for system integrators and IT consultants interested in expanding the product portfolio with an independent system to centralize master data management. Navicon announced this on August 21, 2023.

MDM Harmony is a low-code platform for managing corporate regulatory reference information. The system allows users, even without advanced programming skills, to effectively manage the company's heterogeneous information flows. In particular, consolidate master data from various sources into a single repository and ensure their uniformity.

The use of the system helps to increase business margins by improving the quality and speed of data management. MDM Harmony integrates with external information bases such as EGRUL, Federal Information Address System, NSD, EFRSB, and can also be deployed in the Linux operating environment. The system is included in the Register of Domestic Software, which allows the vendor and its partners to implement an MDM solution in any companies and organizations implementing import substitution programs.

The MDM Harmony Partner Program provides for several levels of cooperation. A Basic partner will be able to sell and ship product licenses to end customers. At the same time, the team of the vendor or other IT contractor will be involved in the deployment and maintenance of MDM Harmony.

Enterprise status involves deeper interaction with the vendor and customers. A partner at this level must have a team of trained technicians, certified consultants and business architects. They will not only ship licenses for Harmony MDM to users, but also independently provide consulting services.

All members of the partner network, regardless of their status, will have access to training and advanced training materials, as well as technical consultations with the vendor. In addition, the program provides joint marketing campaigns and vendor support both during the sale phase and throughout the product life cycle.

Performance indicators

2020: Revenue from BI projects grew by 30% to RUB 610.5 mln

Navicon's revenue from BI projects grew by 30% in 2020. The company announced this on June 28, 2021.

Navicon was included in the list of 15 Russian providers of data analysis solutions according to CNews. In 2020, the company earned 610.5 million rubles on BI projects. Navicon has expanded its cloud offering portfolio by moving several industry-specific BI developments to Microsoft Azure. Also in 2020, the integrator became a partner of Yandex.Cloud and a Russian partner of ThoughtSpot, the developer of the analytical platform of the same name.

Navicon experts note that the events of 2020 definitely influenced the development of the business analytics market and the needs of companies - many of them began to perceive BI platforms as business critical solutions. At the same time, there was a transition from large-scale implementations to less long-term projects: in a situation of an unstable market, companies are interested in Quick Wins: solutions that can be quickly tested and put into operation.

The use of this approach is facilitated by cloudy technology. According to Navicon experts, in 2020 the business Russia in began to trust them a lot more. Seeing the Russian the interest of customers in the cloud, Microsoft Azure Navicon transferred two of its own industry developments there - Navicon Pharma BI and FMCG BI. They allow you to analyze sales and communications with customers, assess market dynamics, work with partners and, distributors using advanced analytics services, including on the basis. AI The use of cloud capacity allows you to solve another problem that was identified in 2020: the business has accumulated so much that data the old ones simply storages do not allow high-quality work with such a volume. information

The goals that customers set for themselves and IT partners in the implementation of BI projects have also been transformed. If the tasks of analyzing sales, balances, margins remain important, then the role of client analytics has increased significantly. The business strives to control and optimize the work with the client at all points of interaction. The results are used to form recommendations for further work with the client, building. omnicanal marketing Therefore, BI systems are now often combined with - ML engineers and become data providers not only for reporting, but also for other IT solutions: for example, forecasting systems or platforms for personalized marketing.

The most important trend that we see in the market - analytics is becoming a tool for more and more employees. Companies are not looking for an integrator who will only build the optimal architecture of an analytical solution or design a set of dashboards. They need a partner with whom you can develop a culture of working with data, in which the user of the BI system is not always an analyst. Our role here is to help employees pump their skills with BI solutions and storage. To do this, Navicon has a proposal to assess the data culture in the company and form specific proposals for its development. We support the client at all stages, compile roadmap, conduct workshops and seminars. Thanks to this, the maximum number of employees begin to work with data and extract useful insights from them, - comments Maxim Ozerov, director of analytics projects at Navicon.

History

2023: Expanding the direction of custom development

Navicon predicts an increase in demand for products individually created for the needs and business tasks of customers by at least 30% by the end of 2024. In this regard, the company is expanding the direction of custom development and announced this on April 24, 2023.

Custom development, according to the company, will be especially in demand among companies from the financial sector, pharmaceuticals and industry. Big business is now trying to reduce the number of platform vendor solutions in the IT infrastructure, in particular, when deploying its business-critical components.

Custom development guarantees independence from the supplier - which means that you can avoid situations of forced migration, for example, in the event of limited access to the product, and manage the development of the product according to your own roadmap. Thus, individual development is optimal for customers who have special requirements for the technology stack in terms of functionality, safety, speed and reliability. In addition, it saves companies from royalties to the vendor.

Custom development in Navicon involves the implementation of a turnkey project, from analyzing requirements and preparing a prototype solution to its deployment and further maintenance. At the stage of creating requirements for the future product, a business customer is actively involved in the process - this approach allows you to focus on implementing only the necessary functionality without unnecessarily complicating the infrastructure. During the development process, the team uses the Quality Assurance approach, that is, quality control at all stages of creating, deploying and supporting an IT product.

Among the tasks that can be solved with the Navicon team are creating client and service portals, individual web applications, automating contact centers, configuring complex integrations, and many others.

We are witnessing the second wave of popularity of custom development, which companies once abandoned due to the appearance of ready-made vendor platforms and applications. Russian business, faced in 2022 with the need for rapid migration from foreign products, wants to avoid a repetition of the situation in the future and is ready to invest in the creation of a custom IT infrastructure. We have vast experience in the implementation of such projects, a line of our own products and more than a hundred experienced experts who will help customers create a flexible, reliable IT landscape for their individual needs, "said Roman Zherebov, Navicon Key Account Manager.

2022

8th place in the ranking "Largest suppliers of CRM solutions in Russia"

Navicon took 8th place in the TAdviser rating, prepared on the basis of revenue from the implementation of CRM projects in Russia in 2022 and published in December 2023. More details here.

CRM Test Department Launch

System Integrator and developer Navicon announced the department's opening on July 25, 2022. testings CRM Navicon's testing methodology will help you test not only the IT solution itself, but also end-to-end business processes customers. This will improve system reliability, and customers will be able to save up to 10% of the cost of the implementation project on preventing system failures and downtime.

Navicon testers have developed an approach to assess CRM reliability, performance, performance, and business customer expectations. In order to analyze and test all modules of the system, as well as to compare the work of CRM with tasks and processes in the business, the testing department uses its own methodology based on more than 15 years of experience in implementing CRM. Experienced testers use a full-fledged stack of tools: manual tests, autotesting, load testing, reporting and test cases.

The testing process consists of several stages. All routine tasks are performed by the machine: the auto test system checks the correctness of the functional units, the business logic of the application, as well as the main and alternative scenarios for its use. In turn, to improve the quality of testing, Navicon assigns a team of specialists to each CRM project: a professional tester and analyst who is well versed in the industry specifics of the customer's business. The tester improves testing automation tools and solves problems that require human participation. The analyst checks the ready-made test reports to ensure that the system is functioning properly.

This approach allows you to bring CRM functionality as closely as possible to business needs even before commissioning industrial and avoid errors.

A common mistake of companies implementing complex CRM-class products is the belief that manual testing conducted by analysts is enough to check their performance. Often, the testing function is not given enough attention, usually it is not derived from integrators into a separate department, but is built into the design and implementation process. In fact, manual testing, as a rule, covers only the main functions and scenarios of the system - part of the functionality is not tested at all or superficially, as a result, "floating" errors can be in the system for a long time. That is why we have created a separate team of professional testers with an experienced test manager at the head. They all have experience with both software code and business needs, and operate on a full suite of testing tools, including auto-testing tools and Navicon's own methodology, noted Daria Kagarlitskaya, analyst team timlid, Navicon architect.

This department is responsible for testing all major CRM platforms used in Navicon implementation projects, as well as ERP systems - to cover end-to-end cross-platform processes with testing.

Collaboration with Elma

The developer of the low-code platforms ELMA announced the start of partnerships with the Navicon system integrator. The immediate plans of IT companies are to introduce CRM solutions on the domestic platform ELMA365 in Russian business. Read more here.

Assistance in the training of 87 bachelors at the Higher School of Economics

The system integrator and developer Navicon on March 31, 2022 announced that he had become one of the business partners of the Higher School of Business at the Higher School of Economics. Under the guidance of the company's experts, 87 bachelors of the Business Informatics educational program master business analytics in a project format. The best students based on the results of their studies will be able to apply for an internship at Navicon. Read more here.

2021: Salesforce Talks online meeting series launches

Navicon has launched a series of Talks online meetingsSalesforce. At each of them, experts on the air analyze issues related to the real experience of automation omnicanal marketing and use. artificial intelligence Read more here.

2020

Inclusion in the TAdviser rating "The largest suppliers of BI solutions in Russia"

Navicon is included in the rating "The largest suppliers of BI solutions in Russia" by revenue for 2020, "prepared by TAdviser in October 2021. Read more here.

Navicon - Reseller Partner ThoughtSpot

On July 2, 2020, Navicon announced that it had become a reseller partner of ThoughtSpot. Navicon has offered its customers a platform for Search and AI-Driven Analytics, which provides the ability to work with analytics to non-technology employees without requiring special training. Read more here.

2019

Inclusion in the ranking of the largest suppliers of ERP systems in Russia

Navicon is included in the rating of "The largest suppliers of ERP systems in Russia by revenue for 2019," prepared by TAdviser in January 2020. Read more here.

MindLab Launch

On January 10, 2019, Navicon announced that it had launched MindLab, where it is holding sessions with customers based on design thinking and value engineering approaches. As part of the sessions, problem areas and real business needs for intelligent automation are identified, ideas for innovative products are generated and digital layouts are tested. According to the company, such an environment designed for the joint work of the customer, business consultants and developers allows Navicon customers to minimize risks on projects implementing advanced IT solutions.

The design thinking approach, or design thinking, allows you to combine what is desirable from a business point of view with what is technologically feasible and economically feasible. The main principle of design thinking is constant communication and established contact with the client for deep penetration into the needs, specifics and features of his business. In Navicon MindLab, it is implemented through regular sessions with clients, in which both business representatives and employees of several Navicon departments participate, even those not related to solving the current client task. This allows you to study the client's problem from different angles and offer various ways to solve it.

The Navicon MindLab session is held in several stages as standard. At the first stage, an analysis of the client's business is carried out and its problem areas and weaknesses are determined. Often, business leaders do not fully understand what business tasks automation is necessary for them in the first place. As of January 2019, Navicon uses more than 50 tools at the same time to identify the needs of companies - this significantly increases the accuracy of forecasting and further building an innovation strategy. MindLab's value engineering approach balances business opportunities and desires, the cost of developing and innovating, and today's technological realities.

At the second stage, during brainstorming, based on the results of the analysis, ideas are generated on solving client tasks in the field of automation. This is the most important stage: brainstorming allows you to unite people with different experiences, expertise and skills to solve one problem.

Finally, the final stage of work at Navicon MindLab is to create and validate layouts of future innovative solutions and collect feedback. This hypothesis testing, whether the problem will actually be solved, reduces the risks of implementing IT systems and innovations. In addition, the cost of time and resources for the implementation of projects is reduced - after all, there is no need to make changes to the systems and adapt them to the customer's business processes after the fact.

Thus, in the sessions, the customer expertise is combined with Navicon's experience in automating industry companies. This synergies define and prioritize the customer's business opportunities for innovation and enhance the company's efficiency and productivity. In turn, for the integrator, the time for bringing advanced IT solutions to market is reduced - since innovations are created within the industry, they are adapted to the specific interests of industry companies and, after completion, can be scaled up to different businesses.

Navicon MindLab is changing the way IT products and services are developed and embedded in business processes and customer development strategies. Design thinking involves the joint work of completely different departments of the company, which means it allows you to restructure processes and start maximizing the potential of employees to solve customer tasks. As a result, create IT products that best meet the needs of end users. Svetlana Zakutaeva, Head of MindLab and Value Engineering at Navicon

2018: Collaboration with SAP on Pharmaceutical and FMCG Products

Logo in 2018

and System Integrator developer Navicon and global provider of business management software solutions on SAP November 7, 2018, announced the signing of a partnership agreement. With this collaboration, Navicon will expand the line of products offered to Russian the integrator's international clients pharmaceutical in the industry and FMCG sector.

Within the framework of the partnership, companies plan to develop joint sales and conduct marketing campaigns in a number of IT solutions in the field of enterprise resource management, business analysis, forecasting demand for goods, trade marketing, as well as multi-channel interaction with distributors, retail chains and customers. The companies will also cooperate on the use of machine learning and artificial intelligence to solve the business problems of Navicon clients from the pharmaceutical industry and the FMCG sector. In addition, Navicon and SAP will begin working together to implement product labeling solutions, a procedure that will become mandatory for pharmaceuticals and tobacco products in the next 2 years.

SAP's innovative technologies are great for the important challenges our pharmaceutical and FMCG customers face on a daily basis, such as optimizing supply chains, managing inventory in real time, or ensuring uninterrupted production lines. At the same time, we are confident in the quality and reliability of these IT tools. Therefore, for us, cooperation with SAP and the use of the vendor's intelligent applications within the framework of the projects will be another step towards the concept of a conscious, innovative business that we are forming for Navicon customers, - commented on the event Vladimir Sharov, Managing Partner of Navicon.

2017

BI revenue growth - 198%

The system integrator and developer Navicon earned 312.9 million rubles in 2017 on projects in the field of business analytics (BI), mainly from the provision of consulting services. For the year, BI revenue increased by 198%, the company said on August 9, 2018. Navicon estimates that the growth is mainly due to sales of analytical tools from major global vendors.

According to Navicon analysts, the demand for BI has increased, primarily due to the transition of BI tools to the Self-service model - users realized that they can independently manage the company's analytics, without involving IT specialists to solve simple problems and form requests for analytical reports. In addition, there has been increased interest in smart analytics tools that are capable of working with any type and amount of data thanks to machine learning and artificial intelligence technologies.

In 2017, Navicon actively developed the direction of visualization: for example, it completed a major project for the pharmaceutical manufacturer R-Pharm. The integrator also offered the market several solutions using "smart" algorithms to prevent customer outflow, predict customer demand and the next possible purchase and planning of MR.

Navicon Enters International Market

On July 24, 2017, Navicon announced plans to enter the international market. The integrator intends to offer its own technologies to foreign customers to improve the efficiency of working with data.

According to the statement, the company plans to compete with IT players in the global market for automation of pharmaceutical, FMCG companies and professional services firms. An office has been opened in Munich.

Expansion is planned for the Baltic, European and Central Asian markets. In July 2017, the integrator will present to the foreign market a stack of IT products created specifically for international pharmaceutical, FMCG enterprises, Professional Services companies.

We deeply understand the specifics of the industry business: for example, Navicon has been working with pharmaceutical manufacturers and distributors for more than 10 years. The expertise developed by the team during this time formed the basis of a line of business applications that help improve the efficiency of data management and management decision-making. Recently, we have seen a growing need for automation from companies abroad. They face the same problems as the Russian business: poor quality data, lack of proper control over sales processes, insufficiently close and transparent interactions with customers and partners. Our products, designed with the specifics of doing business in each of the target industries, solve, among others, these problems. Ilya Naroditsky, Director of International Business Development at Navicon

The company announced its understanding of the specifics of work in the international market and the experience of implementing its own data management solutions in companies in the Baltic States, Europe and Kazakhstan.

We understand the specifics of working in multinational teams and see prospects for our industry analytical solutions at the global level. However, we also understand the difficulties that a local integrator may face when expanding into the global market. That is why Navicon opens a branch of the company in Munich, through which the main communications with our foreign clients and partners will be carried out. Vladimir Sharov, Managing Partner of Navicon

Partnership with KingswaySoft

System integrator and developer Navicon entered into a partnership agreement in May 2017 with KingswaySoft, an international provider of integration solutions. Navicon plans to use KingswaySoft technology to speed up data migration and integration processes in CRM systems implementation projects. Tools that make it easier for Microsoft Dynamics 365 and Microsoft Dynamics CRM CRM solutions to interact with external data sources are already available to integrator customers.

The KingswaySoft toolkit has already been tested by Navicon as part of the customer relationship automation project for the Russian representative office of the Latvian banking group Norvik Banka. An internal information system was installed in the customer company, and the implementation of Microsoft Dynamics CRM 2015 required the transfer of all data from the enterprise storage to the new system. With SSIS Integration Toolkit, the implementation team managed to significantly reduce the implementation time of migration and integration mechanisms.

IT solutions stack for the agricultural industry

Navicon announced in March the launch of a stack of IT solutions for the agricultural sector. Products on IBM ILOG DOC, IBM PMQ and IBM Maximo platforms are tailored to the specific needs of agricultural enterprises and allow you to plan and coordinate production and business processes "full cycle," from routing equipment in the fields to shipping the final product to distributors.

Navicon System Integrator's suite of industry solutions includes predictive analytics, optimization planning, and management of all types of enterprise assets.

The solution on the IBM ILOG platform is designed for planning the loading and repair of equipment and equipment: for example, the system allows you to optimize the schedule of field work, rotate the equipment, and supply it with fuel and lubricants in a timely manner. The system for managing production assets on the IBM Maximo platform monitors the condition of equipment, increases its efficiency, reduces repair costs by managing M&R processes (from planning maintenance and repair work to the supply of materials and spare parts for work). Finally, predictive analytics based on IBM PMQs help avoid resource downtime and reduce maintenance costs by responding early and predicting potential capacity breakdowns. At the same time, data sources for IT systems are various agricultural assets - equipment and sensors installed on it, sensors in the fields (the concept of the Industrial Internet of Things), data obtained using unmanned aerial vehicles and GPS and GLONASS monitoring systems .

Microsoft Dynamics 365

System integrator Navicon announced earlier in the year that it was starting connecting customers to a new comprehensive platform. Microsoft Dynamics 365 The solution combines the capabilities of all Dynamics products Microsoft and is a set of intelligent business applications of a new generation, each of which is configured to solve problems of a specific business area. The cloud system has been available to Russian system integrator customers since February 2017.

2016

Direction of Forecast Analytics and Optimization Planning

System integrator Navicon announced in the spring of 2016 a new line of business - predictive analytics and optimization planning. The solutions are intended primarily for manufacturing enterprises, FMCG, pharmaceuticals, retail. The department will include industry experts, specialists in predictive analytics, mathematical programming.

The new department of Navicon will solve the problems of business optimization, warning about the likelihood of critical events, prompt response to external and internal changes.

Solutions of the new direction are built primarily on analytical platforms and forecasting systems of the world's largest vendors, of which Navicon is a partner, IBM and Microsoft.

The work will be based on the analysis of a large amount of data necessary to build accurate forecast models, identify critical areas and ways to minimize risks. As a data source, any corporate information systems (ERP, CRM, DWH and others) and technological and production facilities that transmit data in real time will be used. One of the key areas of Navicon's work will be the implementation of approaches to the IoT (Internet of Things) concept, which allows businesses to reach a fundamentally new level of efficient use of existing capacities, fixed assets and production facilities. Data generated by vehicles, equipment or entire industrial facilities are used to assess their condition and, more importantly, predict timely actions: preventive measures, repair work, replacement of units and units, etc.

Data analysis systems will help identify implicit patterns, more precisely understand the reasons for negative events for the business. Thus, enterprises will be able to prevent sudden and expensive breakdowns, product defects, productivity degradation, monitor the facts of non-targeted use of funds or material values ​ ​ in time, influence the maximization of production, and increase fault tolerance.

Analysis of the key factors of business development - demand, behavior of target groups of consumers, demand for new products and services, marketing efficiency, events in the local and global markets - will allow you to respond in a timely manner to the outflow of customers, reduce profitability, increase costs, changing the business strategy.

The use of mathematical programming methods will become an effective tool for solving optimization planning problems. Among these tasks are planning supply, inventory, use of enterprise resources, new investment projects, distribution of orders to production sites (factories, enterprises), loading of production lines, etc.

EAM Area for Enterprise Asset Management

In July 2016, the opening of the direction for the implementation of class EAM () solutions Enterprise Asset Management on the platform was announced. IBM Maximo

See also: EAM and IBM Maximo

Russia EAM-class systems is just beginning to develop, but the number of enterprises whose managers have thought about the need to automate asset management is growing rapidly. Russian companies are learning to live in new economic conditions, entering global markets, which requires more transparent business processes and manageable, - said Navicon's Vladimir Sharov managing partner. - In order to work with all regions of Russia, in which key enterprises are located, our EAM department will be based To Moscow Kazan in and in - a city that is rightfully considered the Russian IT capital and has highly qualified IT personnel. In addition to implementation and development, EAM systems Navicon plans to train employees of customer companies to work with the solution, including on the basis of its own training center. "

2015

• Received gold partner status for a number of IBM Cognos products
• Navicon Expands Analytics and Forecasting Line by Becoming IBM SPSS Enterprise Authorized Reseller

2011-2012: Rebranding

• Rebranded. Company logo before rebranding:

• Navicon entered the TOP-3 of partners in the IBM Cognos product line
• Launch of Western CRM solutions for the banking and pharmaceutical sectors on the Russian market

2009-2010: Microsoft BizTalk Server Practice

• Active growth of CRM
• Microsoft BizTalk Server Practice Created
• Offices opened in Kazan and St. Petersburg
• Expansion of the solution line: NaviCon Processing for in-line production management, NaviCon ReportDesigner for reporting in Microsoft Dynamics AX and NaviCon Media for managing advertising objects.
• Navicon Wins Microsoft's Best Partner in Central and Eastern Europe for Microsoft Dynamics Products

According to the results of fiscal year 2009, Microsoft Navicon Group was awarded the status of a member of the elite club Microsoft Dynamics Inner Circle.

2007-2008: Agreement with IBM Cognos

• 2007 - according to the results of fiscal year 2007, the company became a member of the Microsoft Presidential Club (MBS President's Club)
• Partnership with IBM (Cognos) was concluded, and the BPM practice was replenished with a powerful team of specialists
• Microsoft SharePoint Server Practice Opened
• The company has exceeded 100 people

2006: Moving to a new office

• Navicon first joined the Microsoft Presidential Club (MBS President's Club), which brings together 5% of Microsoft's best partners in Business Solutions worldwide
• The threshold of 100 completed projects has been crossed
• In 2006, a move to a new office took place.

2005: Merged with Bright Consult

• Navicon joined by Bright Consult, which specializes in solutions for the automotive industry

• In March 2005, NaviCon entered into a partnership agreement with the Academy of Information Systems (AIS) for mutual cooperation in the field of educational programs Microsoft Business Solutions.

• In November 2005, the company upgraded to Microsoft Gold Certified Partner

2003-2004: Turnover growth by one and a half times

• First Microsoft Certified Partner Status with Business Solutions Competency
• Axapta and Plan Designer, Microsoft CRM Open
• New Support and Development Unit Created
• According to the results of 2004, the company's turnover increased 1.5 times.

2002: Creation of the company. Microsoft Product Course

• Navicon Created
• A corporation Microsoft with a Microsoft Navision product was chosen for a strategic partnership