NeoPhone: Virtual PBX

Under the NeoPhone brand, the NeoCommunications company provides services to IP-telephony and the virtual PBX.

The NeoPhone virtual PBX allows to save your budget and to be more mobile. Calls between your branches in the different cities or even the countries will be absolutely free.

For the clients the company tried to simplify process of setup of the virtual PBX and to make rates clear and profitable. You can easily scale the volume of services through a personal account - the intuitive interface allows to change any settings for couple of clicks. Besides, when moving your phone number always remains with you. It will allow to save calls of clients and investment into advertizing.

Basic functions of cloud automatic telephone exchange of NeoPhone are already included in cost and do not require additional payment:

• Multilevel IVR;
• Unlimited record of calls;
• A widget of the return zvonok from the website;
• A tune instead of beep;
• Black list;
• Conference calls, transfer of calls;
• Voice mail, answering machine;
• Setup of scenarios and queue of calls;
• Readdressing on mobile;
• Acceptance and fax delivery;
• , Etc.

The call back widget from the website is integrated into the NeoPhone virtual PBX. It does a call to your company fast and free. To contact you, it is enough to client to click an icon on your website and to leave the phone number. The NeoPhone virtual PBX will automatically call your manager, the visitor from the website and will connect them.

It is possible to connect old phone numbers of third-party operators to VATS not to lose clients. In addition, the product NeoPhone is integrated with mobile communication and CRM.

Easy integration with CRM considerably saves time of managers and accelerates process of transformation of a lead into sale. There is an instant processing of an incoming call: the call arrives to the free manager and activates a card of the client which emerges automatically. Telephone negotiations it becomes 50% more productive when all history of relationship with the client clearly.

At an incoming call from unknown number, the new card is automatically created. Thus, the manager can take fast notes already during the first call at once. All telephone negotiations register and become attached to contact in the Customer Relationship Management System. You at any time will be able to estimate work of managers, having browsed statistics of calls.

Integration with mobile communication (FMC) will help you to organize unlimited and free communication between offices and corporate cellular, and will also allow to keep unlimited record of calls from corporate mobile. If you need to organize in short terms a cheap and high-quality communication without the special financial investments, the virtual PBX from NeoPhone is that solution which is necessary for you. Connection takes no more than 5 minutes.

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