Customers: Moscow Metro Contractors: MasterCard WorldWide Project date: 2018/10 - 2020/12
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Troika card is an electronic transport map of the city of Moscow with the possibility of replenishment and use on any type of public transport. There are alternative options for paying for travel with the functionality of the Troika card in the form of key chains, bracelets, tokens, inserts and stickers, as well as virtual mobile cards with a payment system using NFC technology.
"SberTroika"
Main article: SberTroika Ticket system
The ticket system "SberTroika" was created on the basis of the Moscow transport card "Troika."
2023
Troika cards and chips to them became 100% Russian
The production of Troika cards and chips for them has become 100% Russian. Moscow Mayor Sergei Sobyanin wrote about this on December 23, 2023 in his Telegram channel.
Earlier, the cards used chips made in the Netherlands, but now one of the key elements began to be produced in Russia. Earlier in 2023, the first production line was launched at the Micron Security Printing plant in the Moscow Technopolice SEZ. During the production process, one of the key manufacturing processes of Troika takes place - the housing of microcircuits, as a result of which the chip contacts the antenna. The enclosure also protects the chip from mechanical damage, Sobyanin said.
According to him, by the end of December 2023, the first thousand Troeks with domestic chips had already been manufactured and transferred for testing to the metro. Mass release of new cards will begin in 2024. Cards with new chips can work up to 10 years, and also have an increased degree of security, said Zhanna Ermolina, deputy head of the Moscow Metro State Unitary Enterprise. According to her, the new generation chip differs in that it has three times more memory, which allows us to integrate transport solutions, including in the regions of the Russian Federation.
From an ordinary chip to plastic and end personifications, everything is completely produced in Moscow, using our technologies, together with Micron. This, of course, speaks of the high technologies that we have today, and the security of personal data. It is very good that we are immediately moving on to a new generation chip, which will make it possible not only to provide the metropolitan metro with modern maps, but also to move to regions that have different tariff menu requirements and so on. Since today SberTroika has been introduced in many regions, this, of course, will be a solution for the whole country, - said the mayor of the capital.[1] |
Results of 10 years of Troika work
On April 2, 2023, exactly 10 years have passed since the launch of the Troika ticket system. On this occasion, the Deputy Mayor in the Moscow Government for Transport Maxim Liksutov summed up some of the results.
According to him, in terms of the growth rate of popularity, the Troika card was ahead of its world counterparts, and by the beginning of April 2023 it is available in more than 25 regions of Russia. The convenience of the entire ticket system has been recognized at international competitions for two years in a row, Liksutov said. We are talking about the Transport Ticketing Global industry award, where Troika won first place in the Best Smart Ticket System nomination in 2020 and 2021.
On behalf of the Mayor of Moscow S. Sobyanin, on April 2, 2013, Troika, a single medium that allows you to record season tickets or pay for travel from the balance of a Wallet ticket, was launched in the city transport of the capital. Until 2013, there was no such decision in Moscow. The success of Troika was instant, in the first week 200 thousand cards were sold, and after 10 months - 1 million, - quotes the Moscow Department of Transport as saying Maxim Liksutov. |
He added that thanks to Troika and the ticket system, Moscow almost completely got rid of queues at the metro ticket offices. He also said that there is no shortage of transport cards in Moscow, since in May 2022 the transport department completely transferred Troika to the Russian chip according to the task set by Sergei Sobyanin - without losing functionality. On the contrary, in the future it is planned to introduce new modern solutions for passengers.
In turn, Sergei Sobyanin noted that in 10 years more than 47 million Troika cards were sold. In total, since 2021, residents of the capital have made 10 million free transfers by ground transport, and on average, citizens make about 19 thousand free transfers per day, he said.[3]
Methods of obtaining a Troika card
As of March 2023, the Troika card can be obtained:
- at the ticket offices and vending machines of the State Unitary Enterprise "Moscow Metro";
- at the box office of the Moscow Central Ring (MCC);
- in automated kiosks of the State Unitary Enterprise "Mosgortrans";
- at the cash desks of OJSC Central PPK and OJSC MT PPK.
The Troika card in the form of key chains, bracelets, etc., can be obtained:
- in gift shops and on the "Live Communication" counters in the metro;
- in the mosmetro online store.
2022
Start of system operation in Lugansk
In early September 2022, it became known about the start of work in Lugansk of the Moscow ticket system "Troika." About this Mayor of Moscow Sergei Sobyanin during his speech at the educational forum "Knowledge."
By the way, Troika works not only in Moscow, but also in the Moscow region, in dozens of other regions. And yesterday it even started working in Lugansk, - said Sobyanin (quoted by TASS). |
By the beginning of September 2022, Troika is available in 14 regions of Russia. Earlier it was reported that the map could be expanded by a third of the regions, including it can be introduced by the authorities of Orel, Perm, Voronezh and Ingushetia.
Viktor Vodolatsky, deputy chairman of the State Duma Committee on CIS Affairs, Eurasian Integration and Relations with Compatriots, commenting on the news that the Troika card has been launched in Lugansk since September 1, 2022, stressed that Sergei Sobyanin and his team are "very strong and powerful" helping Donbass, including Lugansk, with whom they concluded a twinning agreement.
On September 3, 2022, information was published on the Telegram channel of the LPR government that the post offices of the Luhansk People's Republic in Lugansk received 27 thousand Troika plastic cards for non-cash payment of travel in buses. You can purchase a card for free with a prerequisite for replenishing it directly in the post office. In the future, the cost of Troika will be 50 rubles.
It is reported that Troika cards "and information flyers are distributed free of charge by volunteers at stopping complexes. You can also replenish the card in the My Three mobile application. The amount of replenishment of cards is from one ruble to three thousand rubles, the funds are saved for five years from the date of the last use of the card, the government added.[4]
Moscow Metro signed a 5-year contract for the supply of Troika cards with a domestic chip
The Moscow Metro has signed a 5-year contract with Micron Security Printing LLC (SME) for the supply of Troika cards with a domestic chip instead of a chip produced by the Dutch company NXP. This agreement was announced at the end of March 2022. Read more here.
On all public transport routes of the Moscow region, the Troika card was launched
In mid-March 2022, the Troika card was launched on all public transport routes in the Moscow Region. This was reported by the press service of the governor and the government of the Moscow region.
Troika is accepted in more than 9 thousand buses in the region, of which 5 thousand are commercial. Some of them have stationary terminals, others have mobile terminals. Also, travel to the MCD and the metropolitan metro is available by map. All this became possible thanks to the cooperation of the Moscow region, Moscow and Sberbank, the Moscow Region government noted.
Now more than 7 million residents of the second most populous region of Russia can conveniently pay for Troika travel in any of the cities of the region in all ground transport, - said Moscow Deputy Mayor for Transport Maxim Liksutov. |
According to him, in the first months of 2022, residents of the Moscow Region used the Troika card 1.7 million times. In 2021, more than 6.2 million trips were paid for by public transport in the region in this way.
The press service of the Ministry of Transport and Road Infrastructure of the Moscow Region noted that by mid-March 2022, the creation of a single transport space in Moscow and the Moscow Region is being completed.
You can buy Troika at the cash desks of bus stations and stations of JSC "," Moscow transcar cash desks of suburban stations of JSC "Central PPK" and, MTPPK JSC replenish - at ATMs "Sberbank," mobile applications "Moscow Transport" and. Moscow Metro
The more trips a passenger makes in 30 days, the more he saves. After each 10th trip, the discount will increase by 7%, and from the 51st trip, the maximum discount will be 35%.
By the end of 2022, Russia plans to increase the number of regions where it will be possible to pay for travel with a Troika card. It is expected that the new participants in the program will include, Voronezh, Perm Oryol, Rostov and the Republic of Ingushetia.[5]
2021: Launch of the Troika virtual card for everyone
On December 16, 2021 transport , a full-scale launch of the Troika virtual card took place in Moscow. Paying for travel with it is similar to using a bank card in a smartphone.
As reported on the official website of the mayor of Moscow, from December 16, 2021, all passengers of the capital's transport can use an electronic pass in their smartphones on the Android platform and pay for one-touch travel. The virtual card is valid on all types of public transport.
To use the service, you need to bring the phone to the turnstile or validator, which is marked with a special sticker about the possibility of accepting bank cards. The number of such turnstiles will increase, and in 2022 all terminals in the metro will be equipped to pay for the passage of the virtual Troika.
To use the Troika virtual card, you do not need to remove the phone from the lock, enter passwords or use biometric data - the ticket is considered automatically. You only need to first select Google Pay or Samsung Pay as the main method for contactless payments in the settings of your smartphone.
You can release the virtual Troika in the personal account of the Moscow Metro application, and you can buy tickets online without standing in line at the box office.
By December 16, 2021, the following subscriptions are available for purchase:
- "TAT" for 30 days for travel by ground transport in Moscow;
- "Unified" for 30, 90 and 365 days - with the possibility of unlimited trips in the zones "Central" and "Suburb." Their cost will be the same as that of physical cards.
In 2022, "Wallet" and other types of tickets will appear in the service.
Virtual Troika is one of the most long-awaited digital transport services of this year. I am sure that it will become no less popular with Muscovites than the usual Troika. We expect that over time, millions of citizens will use payment with a transport card loaded into a smartphone, "said Maxim Liksutov, Deputy Mayor of Moscow for Transport. |
2020: Pilot tests of the virtual "Troika"
In the Moscow metro, a virtual Troika is being introduced - a transport card, the release and use of which is carried out using a smartphone without using a plastic carrier. This became known on January 22, 2021.
At the end of 2020, the Moscow Metro, together with partners, completed laboratory tests and switched to the introduction of the service into the metro infrastructure. The first closed launch for January 2021 is already being held at twenty metro stations for tickets with a validity period of 30, 90 and 365 days. During the test, the number of stations and ticket types will constantly increase.
After the successful pilot, the virtual Troika will be available to all passengers, and over time it will be possible to replenish the card on the principle of an electronic wallet. Owners of smartphones with Android and NFC module will be the first to appreciate the advantages of the invention. To do this, it will be enough to download the Moscow Metro application, go through the registration procedure, issue a digital transport card in one click and purchase a travel card for it. After purchase, the ticket is uploaded to the Google Pay or Samsung Pay wallet.
To pay for travel in public transport, you will no longer need to waste time looking for plastic passes in your pockets or purse, you do not need to buy a one-time ticket if the passenger left his Troika at home, just choose the purchased ticket in the payment application of the mobile device and bring it to the reader on turnstiles that accept contactless payment by bank card.
Virtual Troika will allow passengers of Moscow transport in advance, without queues and in compliance with the requirements during a social distance pandemic, to purchase travel tickets and use them in the future to pay for travel in Moscow public transport, saving Mosmetro's time[6]
2018: Ticket system with the ability to link a Troika card to an account
transport Moscow A new ticket system will appear in the city. It provides for the personalization of Troika cards and the ability to integrate with ticket systems in other regions. The new ticket system will handle more than 6 billion transactions per year.
With the introduction of the new system, it will be possible to link the Troika card to an account in your personal account. Passengers will be able to view the card balance, block it, and transfer the account balance to another card. Thus, they will be able to gain full control over their account by analogy with a bank or mobile account. During the period of trial operation and implementation, the new ticket system will operate in test mode in parallel with the current one.
The Troika card can be replenished online without further activation of funds through the yellow information terminal. It will be possible to replenish Troika and write down all types of tickets for it without activation at the terminal through the Moscow Metro application.
The new ticket system will include the ability to pay for transport travel not only in Moscow, but also in neighboring regions. This will enable other cities to also use the Troika card and the Moscow fare payment system. Thanks to the developed additional services, it will also become more convenient for corporate metro customers. By opening one settlement account, the organization will be able to provide tickets for public transport for all its employees.
We want to make passenger travel more comfortable. The Met, on behalf of the Department of Transportation, announced a competition to develop the entire citywide ticket system. Unfortunately, the software architecture of our ticket solutions is outdated. To provide passengers with a modern fare service, we want to create a new unified ticket system. Its main advantages: personalization of Troika cards, individual offers under the loyalty program and support for corporate clients, - said Roman Latypov, First Deputy Head of the Metro for Strategic Development and Client Work. |
After updating the ticket system, the Troika card will be able to become a universal payment tool. With its help, passengers will be able to pay for travel in any type of public urban transport, as well as pay for the services of other services.
It will take a year to develop the system, another one and a half will be needed to implement it. According to Vedomosti, it is planned to spend 765 million rubles on this. The corresponding tender was published on the public procurement portal[7]. In addition, the metropolitan metro conducts a tender for the supply of a software and hardware complex to ensure the functioning of the ticket system. The initial contract price is almost 748 million[8].
Notes
- ↑ sobyanin/8709 Telegram channel of Moscow Mayor Sergei Sobyanin
- ↑ []
- ↑ "Troika" - 10 years
- ↑ In Lugansk, passengers can pay for transport on the Troika card
- ↑ On all public transport routes of the Moscow region now accept the Troika card
- ↑ in partnership with VTB, Google, Samsung and Mastercard started launching virtual Troika.
- ↑ Procurement No. 0173200001418001401
- ↑ rubles. Purchase No. 0173200001418001402