Workiz

Workiz's cloud-based outbound service management solution enables service professionals to rate and schedule jobs, send invoices, receive payments, and manage teams with numerous automation, customization, and optimization tools. Workiz serves more than 100,000 specialists in the United States and Canada (by February 2021).

History

2021: Attracting $13 million investment

At the end of February 2021, TMT Investments invested in a service for visiting Workers specialists, which collected about $13 million following the results of the investment round. Aleph, Magenta Venture Partners and Maor Investments also took part in the deal.

What began as a joint venture between friends now covers several industries and regions throughout North America, "said Workiz CEO Adi Azaria. - Although the home services industry has traditionally lagged behind in the introduction of digital technologies, we intend to rethink this business with the help of innovation.

TMT Investments Invested in Workiz Field Specialist Service

The pandemic has accelerated these changes. Home service providers can now use innovative tools to interact with customers, improve service quality, and increase revenue. So, the company provides Workiz Service Phone System - a digital solution for working with telephone calls to support services. With this system, business owners can control communication with customers - easily accessible and automatically indexed call recording, profitability-based tracking of advertising sources, and proprietary concealment technology provide leeway for both business and end users.

We rely on the Workiz service phone system to handle about 1,000 customer calls per month. The functions of call queuing and advertising tracking allowed us to interact more effectively with customers and increased profits by increasing team performance, expanding interaction and increasing sales, "said Xigman, CEO, a national home service provider.[1]

Notes