| Customers: Russian Post Moscow; Logistics and Distribution Contractors: Yandex Product: Yandex.RoverProject date: 2021/10
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Project progress
2023: Abandoning robots because of their high maintenance costs
November 16, 2023 Russian Post"" announced the termination of operation robots couriers Yandex"." As part of the pilot project robots , parcels were delivered for a symbolic price - 1 ruble. The delivery radius was 2 km.
The press service of the Russian Post said that during testing, the rovers delivered more than 18 thousand parcels, and 99% of them were delivered on time. The average delivery time was 40 minutes.
 | Russian Post, Yandex and Skolkovo summed up the experiment with the delivery of parcels by robots. Russian Post became the first postal and logistics company to take part in testing Yandex delivery robots. Testing was designed for two years, and now it is completed. According to its results, Yandex will continue to develop this line of business, expand locations and increase the fleet of robots, "Yandex said. |  |
The company added that as part of a pilot project with Russian Post, several user scenarios were worked out, in particular, ordering a robot through a third-party application, and noted that during the tests "not a single parcel was damaged." Now the rovers that participated in the experiment deliver food and orders through Yandex Food and Shop.
Experts interviewed by Vedomosti believe that the service could have been closed due to too much costs for maintaining robots, as well as due to their lack. The service used only 36 devices, and could require about 150, but the cost of one device reached 5 million rubles. According to Oleg Kivokurtsev, founder of the robot manufacturer Promobot, Russian Post spent about 24 million rubles a year on renting and servicing Yandex rovers.
Andrei Ionin, chief analyst at the Digital Transport and Logistics Association, agrees that the cost of delivery robots can be high, but expressed confidence that it will decrease with the massive introduction of the technology.[1]
2022
The ability to order delivery using Yandex robots through the Mail iOS application
Delivery of shipments from branches with the help pilotless robots of -suppenders is now available application "Russian Post" in on. iOS Representatives "Mail" reported this TAdviser on November 11, 2022.
Photo: ixbt.com
In total, 32 branches in, To Moscow Murino,, and in, participate in the project. Leningrad Region Innopolis Republic of Tatarstan The delivery radius is 2 kilometers, the cost is 1. ruble
The project for delivery using robots started at the end of 2021. During this time, its geography expanded to three regions, and customer coverage reached almost 300 thousand people, noted in the Russian Post. If the user is in the coverage area, then after choosing to deliver the parcel to home, he will see an option with the Yandex robot in the application interface. The full list of branches and zones can be viewed on the website of the postal operator.
| | "Our customers rated the robo delivery not only as a technological innovation that can be used out of curiosity, but also as a convenient service. Many order a rover by the time they return home from work or after walking the dog. I am sure that thanks to the emergence of new functionality on iOS, even more people will be able to appreciate the quality and convenience of the service, "project manager Ruslan Valiev commented on the event. | |
Yandex"" in the project acts as logistic a partner, providing Mail Russia with its next generation robots and carrying out their maintenance. They differ from previous models in greater capacity, better cross-country ability and have removable. battery
Launch of delivery by Yandex robots in Murino and Innopolis
At the end of March 2022, Russian Post"" announced the beginning of the use of courier robots Yandex"" for the delivery of parcels in Murino (Leningrad Region) and Innopolis (Tatarstan). The cost of the service is 1. ruble
In Murino, three robots work in two departments: on Aviators Baltika Avenue, 17 (188677) and on Okhtinskaya Alley, 8 (188666). There are two Yandex in Innopolis . The Rover "is delivered from a single branch in the city.
The delivery radius is 2 km. If the user is in the coverage area, then when choosing to deliver the parcel to home, he will see an option with a robot in the application interface. The maximum weight and dimensions of the parcels are up to 15 kg and up to 42x49x29 cm.
Employees of the department upload the package to the robot, after which it is sent to the address specified by the user. The client will receive a push notification about this and will be able to track the remaining time in the mobile application before the robot arrives, see its location on the map. When the robot arrives, the client will also receive a push notification of arrival and SMS with a code that will need to be entered in the application. The robot will open the lid and the package can be picked up. If the client is not in place and cannot go out for an order, the robot will return to the department after a 15-minute wait and leave the package there. And delivery can be re-ordered.
| | Russian Post is interested in making our innovative services available in different regions, says Stanislav Chernin, director of innovation at Russian Post. - We are working to ensure that both ground and flying drones become as commonplace as a car that left the route. | |
Within the framework of this project, Russian Post acts as a supplier of delivery services and is responsible for its organization, and Yandex is a logistics partner.
2021: The beginning of cooperation between Russian Post and Yandex
On October 25, 2021, Russian Post announced the launch of a delivery service using Yandex robots. We are talking about the use of Yandex.Rover devices, which at the first stage will deliver parcels from 27 post offices in Moscow. At first, 36 robotic couriers were purchased.
Delivery is carried out from four branches of the Khamovniki district. Another 23 branches near the Belorusskaya, Socol, Airport, Tsvetnoy Boulevard metro stations, in Ramenki and in other areas will be connected within a month. The delivery radius will be 2 km.
Employees of the Russian Post office upload the parcel to the robot, after which it is sent to the address specified by the user. Users will be able to track the delivery status and position of the robot on the map. When he delivers the parcel to the entrance, a notification will come to the user's phone, then - a verification code in SMS, which must be entered in the application, after which the robot will open the lid and the parcel can be picked up.
To deliver an order with a Yandex robot from the post office, the client needs to use the Russian Post mobile application for Android. The cost of delivery for customers is fixed and will amount to 1 ruble, at least at the time of the launch of the service.
| | The rapid growth and development of e-commerce inevitably transform delivery processes. Logistics is becoming the most capacious industry for robotization, where technologies change processes at all stages: from the first to the last mile, "says Stanislav Chernin, director of innovation at Russian Post, commenting on cooperation with Yandex in the field of parcel delivery by robots. | |
In turn, Artem Fokin, director of development of unmanned technologies at Yandex, noted that the company hopes to scale delivery by unmanned robots.
Kirill Kayem, Senior Vice President for Innovation of the Skolkovo Foundation, called the introduction of Yandex robots into the work of Russian Post one of the striking examples of effective continuity of work, even during epidemiological restrictions.[2][3]
Notes
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