History
2025: Building a Company
On August 18, 2025, X5 announced the creation of a separate direction for the large-scale introduction of automated technologies into its business processes. The structure called X5 Robotics will become the center of technological development of the retailer and will be responsible for the comprehensive robotization of operating activities.
According to TAdviser in X5, the created division will focus on the systemic implementation of robotic solutions in the company's production and operational processes. The new structure will combine expertise in automation and robotization to form a competence center.
The X5 Robotics team will oversee the entire technological cycle - from the development and testing stage to the industrial launch of automated systems in all areas of the retailer's business. The division will implement high-tech solutions that will increase the speed, accuracy and quality of tasks while reducing operating costs.
The company has already launched pilot projects with different types of robotic systems. At distribution centers, X5 tests autonomous FMR forklifts and AMR mobile robots. Rovers for the delivery of goods and robot cleaners are being tested at retail outlets.
Managing Director of X5 Tech Alexander Kostin noted that the rapid introduction of robotic technologies will allow the company to quickly adapt to market challenges and become the most effective omnichannel retailer in the world. According to him, the goal of X5 is not just to reduce the share of manual operations, but to re-engineer business processes using new tools.
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