Translated by
2019/06/05 12:20:12

Information technologies in the Pension Fund of the Russian Federation

Article is devoted to questions of creation, development and operation of information systems in the Pension Fund of the Russian Federation.

Content

History of informatization

2019

As Big Data changes services of the Pension fund. The main thing from Evgeny Turchak's report on TAdviser SummIT

A keeper of one of the largest data arrays in Russia is the Pension fund (RPF). How Big Data are used for increase in efficiency of fund and interaction with citizens, the head of the department of the organization of providing state services of RPF Evgeny Turchak told, speaking at the TAdviser SummIT conference on May 29, 2019.

Evgeny Turchak on TAdviser SummIT on May 29
Evgeny Turchak on TAdviser SummIT on May 29

There began Turchak with a question from where data in RPF come. Their sources are federal executive authorities (FOIV), citizens and also employers. In information systems of fund the data arriving at different stages of life of the citizen – from the moment of an institution Insurance Number of Individual Ledger Account to pension are considered. The personified accounting of RPF contains 155 million relevant Insurance Numbers of Individual Ledger Account.

Slide from Evgeny Turchak\'s presentation
Slide from Evgeny Turchak's presentation

The database about citizens is used for interaction and with them, and with authorities. In day of RPF processes about 200 thousand citizens' appeals, and regarding interaction with state agencies for 2018 more than 350 million addresses on SIEI came to RPF, Evgeny Turchak provided data. Annually their number grows: for 2019 in RPF predict already about 450 million addresses on SIEI.

Evgeny Turchak on TAdviser SummIT on May 29
Evgeny Turchak on TAdviser SummIT on May 29
«
It means that federal executive authorities begin to communicate more and more among themselves with use of "digit", - the head of the department of the organization of providing state services of RPF noted.
»

Slide from Evgeny Turchak\'s presentation
Slide from Evgeny Turchak's presentation

In RPF Turchak gave pension calculations on the basis of the analysis of data from the individual personal account which can be performed even without the citizen's appearance in department of the pension fund and without providing documents as one of the simplest examples of use of Big Data.

Slide from Evgeny Turchak\'s presentation
Slide from Evgeny Turchak's presentation

In 2019 became effective FZ-350 which entered a concept of a pre-retirement age. The system of RPF in the automatic mode calculates the status of the citizen by different criteria, defines that he is a prepensioner and unloads these data in other system of RPF – EGISSO. The main objective is informing other federal executive authorities that the citizen has tax benefits.

In the future Big Data will give the chance to proactively inform citizens on the right of receiving social support on the basis of data on income, citizens of a pre-retirement age - about the rights arising at them and many other things.

Slide from Evgeny Turchak\'s presentation
Slide from Evgeny Turchak's presentation

At this RPF aims to involve as much as possible new data sources and wants to obtain targeted information, the representative of fund noted. For example, information from the uniform portal of state services in different cuts where about 80 million citizens are registered is interesting to it: in particular, such information on users as their floor whether they work, etc. It will allow to create the most complete digital profile of the citizen and to selectively render him pro-active services, Evgeny Turchak explained.

Slide from Evgeny Turchak\'s presentation
Slide from Evgeny Turchak's presentation

The analytics of Big Data contributes to the development of social cards and migration of personal data in mobile devices, the representative of RPF with reference to the international experience noted. Going on this way, the fund plans implementation of the digital social card which the citizens having the right to a social support will be able to use from the smartphone.

Slide from Evgeny Turchak\'s presentation
Slide from Evgeny Turchak's presentation

About TAdviser SummIT

TAdviser SummIT took place in Moscow on May 29, 2019 and attracted about 610 participants - heads and experts of IT departments of the largest companies and the state departments of Russia, representatives of IT developer and contractors. During the action the prospects of digital transformation of business and state agencies, development of technologies, products and services were discussed. In a plenary part and five thematic sections more than 70 reports were heard. The action took place Sokolniki in 5 halls of Holiday Inn.

Creation of the Command Center Information Security (CCIS)

On April 26, 2019 the Technoserv company, the Russian system integrator, announced project completion on creation of the Command Center Information Security (CCIS) for the Pension Fund of the Russian Federation.

Main article: TsUIB

The Insurance Number of Individual Ledger Account became only electronic

At the beginning of April, 2019 the Pension Fund of the Russian Federation announced the termination of issue and exchange of paper insurance evidence of mandatory pension insurance with indication of number of the individual personal account (Insurance Number of Individual Ledger Account). Now this information will be stored only in electronic form.

For again registered or insured persons the Insurance Number of Individual Ledger Account without issue of the corresponding certificate in paper form will just open. Using the electronic version of this document it will also be possible to receive necessary public and municipal services. Data are always available in a personal account on the website of the Pension fund and through applications to mobile devices.

In April, 2019 paper Insurance Numbers of Individual Ledger Account were cancelled. They were replaced with electronic documents
In April, 2019 paper Insurance Numbers of Individual Ledger Account were cancelled. They were replaced with electronic documents
«
Normal references with necessary information will issue in a client service or management of RPF — reported RIA Novosti in department, having added that the innovation will not affect provision of pensions in any way.
»

The Ministry of Labor specified that earlier issued printing document is valid, it is not necessary to exchange it.[1]

Issue of paper Insurance Numbers of Individual Ledger Account was cancelled after the relevant amendments which were signed by the president Russia Vladimir Putin. As emphasized in the Pension fund, changes will concern only a form, it will not affect the provision of pensions in any way.

 Raneeminkomsvyaz  drafted  the bill of creation of digital profiles of Russians where information on their passport data, numbers Insurance Numbers of Individual Ledger Account and TIN and also results of providing the public and municipal services will contain. Infrastructure of a digital profile will be built based on information systems in the Unified identification and authentication system. It will allow individuals, the organizations and state bodies to exchange data in electronic form, will simplify shopping, receiving the credit and public services online.

New reduction of staff due to digitalization

In 2019 the RPF will lay off several thousands of employees, including in connection with development of electronic services. In January, 2019 the chairman of RPF Anton Drozdov[2] reported about it in an interview of RBC [3]. Reduction should happen within a course of RPF towards continuation of optimization of number of employees.

«
We plan further optimization of number of fund. It is connected with structural adjustment in fund, with centralization of processes, including due to information technology development — Drozdova quotes RBC. - We have certain plans, as a rule, these are several thousands of people.
»

The representative of RPF noted that the exact number of employees who will be laid off, is not defined yet.

The RPF podolzhat to reduce the staff<i> (a photo - gazeta.ru)</i>
The RPF podolzhat to reduce the staff (a photo - gazeta.ru)

According to Anton Drozdov, as of January the RPF completes the work on "road map" on optimization which will be approved within the coming month.

The plan according to which the RPF studies a possibility of use of infrastructure of Social insurance fund that the citizen in department of Fund of a social insurance could receive service of RPF and vice versa is already approved, Drozdov says.

The RPF calculates that it will give to citizens the chance within walking distance to receive services of fund, and to fund, due to information processing centralization — to reduce the number of personnel at the district level and, thus, to strengthen personnel at the level of the subject of the Russian Federation and to increase quality of information processing.

Besides, the RPF is going to use actively MFC and to expand possibilities of a personal account on the portal of state services that will allow fund "service citizens in remote access, generally at the expense of back offices. For example, there is a project of uniform contact center of RPF, in the long term which can be merged into contact centers and other funds within Ministry of Labor, Drozdov told.

2018

The deputy head of RPF Alexey Ivanov on TAdviser SummIT - about attributes of the happy digital future

On November 29, 2018 Alexey Ivanov, the vice chairman of the board of the Pension Fund of the Russian Federation, at the TAdviser SummIT conference told about digital transformation. He noted that all innovations in RPF should concern first of all what is connected with work with people. Therefore in the field of pro-active provision of services, the front office the innovation means should be used. Concerning a back office and what is connected with information processing, information security here the fund tries to adhere to "reasonable conservatism" in the choice of solutions.

Alexey Ivanov told about digital transformation of RPF and the latest technologies in the social sphere
Alexey Ivanov told about digital transformation of RPF and the latest technologies in the social sphere

In RPF there was a discussion about what is digital transformation and for what it is necessary.

«
Our opinion following: the purpose of digital transformation is first of all high-quality change of business processes. So change of that normative component which exists taking into account digital conversions which we observe in the activity, - Ivanov explained.
»

It is going to be done first of all using a single digital platform, and personalisation of services for citizens, increase in efficiency of the organization of services, speed and flexibility of adaptation of business processes should become results.

Alexey Ivanov reminded that a basic IT system of fund is AIS RPF-2. The main business processes in it are the personified accounting, purpose of pension payment, the maternity and family capital, management of pension savings. In 2012 cloud computing, robotization of technology processes, Big Data technologies were implemented.

Slide from Alexey Ivanov\'s presentation
Slide from Alexey Ivanov's presentation

Process on creation of the AIS of RPF of new generation is started. Among its differences from the system of the previous generation – active use of artificial intelligence technologies, the automated knowledge base. Also the RPF begins to use actively technology of the distributed register in the technical processes.

Slide from Alexey Ivanov\'s presentation
Slide from Alexey Ivanov's presentation

In fund also very much expect the help, first of all the Ministries of digital development that remote identification for rendering services to citizens through virtual client service became possible.

«
It is possible to dream about anything, but if we cannot identify the person at distance, then our many ideas can be unrealized, - Alexey Ivanov noted.
»

At the federal level the majority of business processes is already collected, at the regional level there was a work of client services. It allowed to achieve that the RPF can render completely services to citizens through a personal account of the insured person and through EPGU. The large number of services appears within the electronic government through SIEI, and the electronic document management system is to the maximum used. Thus, the AIS of RPF is a technology platform for creation of new information systems for today, the vice chairman of the board of the Pension fund summarized.

Slide from Alexey Ivanov\'s presentation
Slide from Alexey Ivanov's presentation

Due to the developments made in RPF the Federal register of disabled people and EGISSO were started. A lot of work, first of all organizational, in regions as necessary of an institution was carried also out to a single system of data. Now in it the large volume of data – on 50 million citizens receivers of measures of a social security is accumulated, and measures there are more than 500. Now this saved-up resource needs to be brought to receivers competently.

Based on EGISSO the aggregator of measures of a social support with pro-active informing citizens on their rights to these or those measures could be in the future created, Alexey Ivanov argues. Theoretically, in the presence of a regulatory framework, third parties also could be connected to a system. For example, drugstores which could also inform receivers of measures on intake of preferential drugs.

Slide from Alexey Ivanov\'s presentation
Slide from Alexey Ivanov's presentation

The RPF is at "a serious stage of digital transformation", the vice chairman of the board of fund noted. According to him, in a high stage of readiness there is a draft of the electronic service record which will affect practically all able-bodied population of the country. One more of tasks – the central administrator of retirement accounts within whom the RPF will administer work of 38 non-state pension funds. To this RPF it is also ready technology, and in the presence of the regulatory base the project will be started, Ivanov noted.

«
Thus, one may say, that the platform for creation of a national information processing center of the social block is actually ready, - Alexey Ivanov concluded.
»

Slide from Alexey Ivanov\'s presentation
Slide from Alexey Ivanov's presentation

"How the citizen will get to the happy digital future?", Ivanov raised a question. The digital social card can become one of its elements. The RPF says that developed this project and actively try to implement it. Such card, for example, will allow to confirm the right to privileges in shops, on transport, etc. The pilot project was started about X5 Retail Group meaning that within the pilot the shop considers information from a digital social card by right on privileges.

Also the pilot project from the Russian Railway on use of technology of the distributed register for online accounting of all obligations which the Ministry of Labor before the Russian Railway through data of RPF has is considered.

About TAdviser SummIT

TAdviser SummIT became on November 29, 2018 record on attendance
TAdviser SummIT became on November 29, 2018 record on attendance

TAdviser SummIT took place in Moscow on November 29, 2018 and attracted more than 700 participants - heads and experts of IT departments of the largest companies and the state departments of Russia, representatives of IT developer and contractors. During the action the prospects of digital transformation of business and state agencies, development of technologies, products and services were discussed. In a plenary part and five thematic sections more than 70 reports were heard. The action took place in 5 Digital October halls.

Plans for implementation of a blockchain

At the end of August, 2018 it became known that the Pension Fund of the Russian Federation (PFRF) is going to trace employment contracts of Russians by means of blockchain technology. Offers on consolidation of all information systems of fund in a single digital platform will prepare until the end of 2018, Izvestia with reference to the press service of RPF writes.

It is supposed that the technology of the distributed register of data will allow to lower storage costs of information and will help to avoid corrections "backdating". The smart contracts created in a digital form and certified by digital signatures of the parties should replace gradually traditional agreements in line with digitalization of the Russian economy.

The pension fund decided to implement a blockchain
The pension fund decided to implement a blockchain
«
Implementation of smart contracts in labor relations will allow to refuse in the future the obligatory conclusion their in paper form, but to have about them information at any moment as it happens to the right to the real estate today, - told the edition in the press service of RPF.
»

Besides, the fund is going to use in the work blockchain technology which "will allow to distribute information on employment contracts between employers and certification centers".

By the end of August, 2018 the RPF collects data on tax deductions and insurance premiums of employers on the servers. Afterwards the given information will be stored using distributed databases. Implementation of a blockchain not only will make the relations between physical persons and legal entities is more transparent, but also will help to release many people whose activity is connected with the conclusion of agreements and agreements.

According to professor of department of work and social policy of Institute of public service and management of a RANEPA Alexander Scherbakov, in Russia violations in the field of the labor law at the level of the small and medium enterprises are widespread. And implementation of modern technologies will allow to monitor similar situations.[4]

Evgeny Turchak, RPF - about digital transformation of fund and pro-active provision of services

Speaking at the TAdviser SummIT conference on May 30, 2018, Evgeny Turchak, the head of the department of the organization of providing public services of RPF, told about the purposes and problems of digital transformation of fund and also about positioning of an information system of RPF in the system of providing state services to the population.

Evgeny Turchak told on TAdviser SummIT that the RPF is aimed at transition to pro-active model of rendering services to the population
Evgeny Turchak told on TAdviser SummIT that the RPF is aimed at transition to pro-active model of rendering services to the population

The purpose of digital transformation of RPF – that service was available to the citizen as fast as possible – while only it had a need for it, he noted. One of relevant tasks – an exception of double payments when moving the citizen from one region in another. Such problem is available as in different regions at the level of the municipal, city authorities different information systems work and to perform qualitative end-to-end analytics, "having failed" to the level of each specific citizen, it is just impossible.

Slide from Evgeny Turchak\'s presentation on TAdviser SummIT
Slide from Evgeny Turchak's presentation on TAdviser SummIT

Target model of work of RPF and other bodies of social security - transition from a declarative form of provision of services to the population to pro-active and it, according to Turchak, not a fantasy, but case of the close future.

Slide from Evgeny Turchak\'s presentation on TAdviser SummIT
Slide from Evgeny Turchak's presentation on TAdviser SummIT

The technology of problem solving, according to Turchak, should consist in processing of the digital legislation according to new algorithm approaches, use of artificial intelligence, in particular - for providing consultations to the population.

Slide from Evgeny Turchak\'s presentation on TAdviser SummIT
Slide from Evgeny Turchak's presentation on TAdviser SummIT

Evgeny Turchak also provided data on load of an information system of RPF. So, for 2017 the fund received about 232 million requests from different federal executive authorities and municipal entities and provided on them the information. The fund made almost 10 times less requests - 27 million. The personal information which is contained on individual personal accounts of citizens in RPF the speaker explained a situation, for only 3-5% treats actually a pension subject. It emphasizes the important role of an information system of RPF in the state management system once again, he noted.

The tourist's chock stated growth of a share of receiving the services provided on electronic channels, such as personal account and mobile application – about 70.3% of requests of citizens were processed in electronic form.

Slide from Evgeny Turchak\'s presentation on TAdviser SummIT
Slide from Evgeny Turchak's presentation on TAdviser SummIT

But a system has also natural restrictions connected with external factors, the representative of RPF noted: in a unified identification and authentication system (Unified identification and authentication system) only 69 million citizens of the Russian Federation, i.e. about 50% of the population are registered, in the legal framework there is no digital legislation, there are no 100% interactions of different authorities.

Stirs also imperfection of lawmaking, the representative of RPF noted, – often the new law does not cancel old, and only "accumulates" on it.

The speaker reminded that today the RPF, except own information system, is an operator of two more systems - a FSIS of the BIG-HEAD and EGISSO. And a task of EGISSO is just consolidation of the public and municipal services in the field of social security, conducting personal accounting, budgeting and expense control.

Current status of the systems of RPF

These presentations "Projects on import substitution in the Pension Fund of the Russian Federation" Gotsutsov Sergey, PhD in Technological Sciences, the First deputy director of Interregional information center RPF, 2/14/2018 Import substitution of 2018: real experience

Staff reduction thanks to information technologies

On February 21, 2018 the head of the Pension Fund of Russia (RPF) Anton Drozdov declared plans for optimization of number of employees for 20%. With reference to RNS Gazeta.ru reported about it.

The head of RPF Anton Drozdov announced reduction of number of staff of fund thanks to implementation of IT (the Photo - sobityadnya.ru)
The head of RPF Anton Drozdov announced reduction of number of staff of fund thanks to implementation of IT (the Photo - sobityadnya.ru)

{{the quote|At us according to the program is planned further optimization of our number somewhere for 20%, it is connected with information technology implementation. Until for the last few years we reduced number somewhere by 17% — the edition cites Drozdov.} words }

Follows from media reports that since January 1, 2017 when administration of non-tax payments turned into maintaining FTS, the number of staff of RPF was reduced by 10%.

Import substitution in RPF: testing of KasperskyOS and transition to servers about Elbrus

The first deputy director of Interregional information center of the Pension Fund of the Russian Federation (MITs RPF) Sergey Gotsutsov at a conference of TAdviser "Import substitution of 2018: real experience", passed on February 14, told about a number of interesting projects of use of the domestic software and hardware solutions in IT systems of fund.

Sergey Gotsutsov at a conference of TAdviser \"Import substitution of 2018: real experience\"
Sergey Gotsutsov at a conference of TAdviser "Import substitution of 2018: real experience"

One of them – the pilot project connected using security terminals VDI (Virtual Desktop Infrastructure, infrastructure of virtual desktops) on the basis of protected operating system KasperskyOS and a hypervisor of Kaspersky Secure Hypervisor working based on this OS. Within the project the solution is approved on several terminals in RPF.

Kaspersky Secure Hypervisor implements or on the thin client, or on a standard automated workplace several containers which are separated among themselves, and manages data exchange between all containers and between a container and the outside world.

In a pilot project of RPF in one container the entrusted guest OS, in another – not entrusted with which the end user works is unrolled. All means on which security of a final workplace depends are in the entrusted OS, including an antivirus. Does not contain in the second OS of like those. In case of RPF of not entrusted guest OS in a pilot project Windows 7 is.

By February the RPF tested work of this construction with main types of peripheral devices which line is very extensive in fund. One of problems which needed to be solved within the project, - to ensure high-quality functioning of the thin client based on KasperskyOS in a desktop with all necessary periphery. The main set of the periphery after some completions began to work steadily.

Slide from the presentation. The author is Sergey Gotsutsov, 2018
Slide from the presentation. The author is Sergey Gotsutsov, 2018

Further steps are connected with filling of guest OS means of protecting of the Russian development: all these technologies need to be packed with OS and to force them to work steadily together with VDI technology. At the level of cloud infrastructure and virtual desktops in a pilot project technologies of virtualization of Huawei - a hypervisor of Huawei FusionSphere 6.1 and software of Huawei FusionAccess 6.1 are used.

According to the results of a pilot project of RPF will consider the possibility of award enforcement on the KasperskyOS platform in commercial operation.

Earlier, in January, Technoserv announced end of the first stage of the project on system implementation of virtual work places of users on VDI technology (Virtual Desktop Infrastructure) for RPF within which 5 thousand virtual machines using technologies of virtualization of VMware were created.

Sergey Gotsutsov considers that domestic means of virtualization, in particular hypervisors, are one of the most demanded perspective directions of development of domestic IT solutions. He noted that domestic means of virtualization of jobs already are, but there is not enough full-fledged analog of VMware or KVM.

One more project in the RPF connected with import substitution is connected with transition to the server platform based on domestic Elbrus processors. It began at the end of 2015 when the fund purchased the first two servers on which in 2016 carried out modeling of work of some services.

Slide from the presentation. The author is Sergey Gotsutsov, 2018
Slide from the presentation. The author is Sergey Gotsutsov, 2018
Scheme of the stand of trial operation Elbrus
Scheme of the stand of trial operation Elbrus

Sergey Gotsutsov told that on the next stage on the Elbrus platform and PostgreSQL DBMS the operational database of the Departmental Information Resources component AIS RPF-2 in the mode of trial operation was moved. Its start in commercial operation on Elbrusakh and PostgreSQL is planned for the 3rd quarter 2018.

One of key functions of RPF – state service in electronic form, Gotsutsov emphasized. Also it is necessary to check new construction before start in continuous operation from all directions.

The representative of RPF emphasized that the speech in this project goes about use of servers on 4-core processors. Servers on 8-core Elbrusakh, according to him, did not receive RPF for testing from developers yet though it "" looks forward.

In IT systems of RPF Gotsutsov gave the solution Polymatica as a part of a FSIS as an example of successful use of domestic software the Federal Register of Disabled People (FRDP) and the Single State Information System of Social Security (SSISSS).

In the first case the functionality of the solution includes tracking and analytics of dynamics of changes of the statuses on each group of disabled people and each certain citizen entered in the register, processing and tracking of number of disabled people with detailing on regional, age and other indicators. Also software of Polymatica provides analytics of all documents accompanying each citizen in the BIG-HEAD'S FSIS. In EGISSO on the Polymatica platform the personal account of the user is implemented.

2017

The Pension Fund of the Russian Federation announced need of complete reengineering of the existing IT systems

The head of the department of the organization of providing public services Pension fund Russia (RPF)Evgeny Turchak, speaking at the TAdviser SummIT conference on November 29, 2017, told about creation of the digital platform of the social sphere based on IT systems of fund.

The RPF is an operator of the largest information systems which are implemented in the field of social security, Turchak noted, and based on them and another existing in fund the new digital platform should be created.

Evgeny Turchak on TAdviser SummIT
Evgeny Turchak on TAdviser SummIT

One of the largest systems under the authority of fund – automated information system of RPF. The number of its users in fund reaches about 120 thousand, and amount of data in it – about 500 Tb. The second large system – the single state information system of social security (SSISSS). It accumulates in itself all social privileges and payments which are going to be provided to citizens at the federal, regional and municipal levels.

One more large system of federal level – the system of the federal register of disabled people which stores about them all personified information and volume how it is possible to perform their rehabilitation.

Also in development there are 2 perspective systems: electronic service record and mirror of non-state pension funds. Through RPF transition of citizens from one non-state pension fund in another therefore the problem of monitoring is worth it that occurs in this sphere is performed, Evgeny Turchak explained.

Slide from Evgeny Turchak\'s presentation
Slide from Evgeny Turchak's presentation

According to him, the biggest task consists in that the created and functioning systems of RPF were transformed to well structured digital platform in the social sphere which is built in digital national economy. In these conditions of RPF, already being the operator of three large systems, could act as the operator of the digital platform entirely, Turchak said.

For implementation of this RPF planned a number of steps. The main objective is connected with architecture of the application software: complete reengineering of the existing systems and creation of uniform digital technology process is necessary. Now there is a duplication of large volume of a program code in the different systems that slows down dynamic development. The way out of RPF sees in transition to microservice architecture: single creation and debugging of program service and its further replication.

There is Agile as standard methods morally become outdated and allow to display new electronic services for citizens rather slowly, Evgeny Turchak says. Such practicians as Agile will be for the Pension fund the most priority, he noted.

Slide from Evgeny Turchak\'s presentation
Slide from Evgeny Turchak's presentation

For implementation of each existing subsystem separate program components and modules historically were created, and as a result it turned out "Lego, scattered about the room" from which it is necessary to collect something. Instead there is a purpose to construct uniform technology process, and the microservice architecture as well as possible for this purpose approaches, believe in fund.

For such large-scale projects also upgrade of IT infrastructure is necessary. Here the RPF is aimed at a gradual failure from DPCs which are scattered on all territory of the country, and transfer of the majority of servers and DWH in leased DPC, and then – possible transition to a cloud.

Slide from Evgeny Turchak\'s presentation
Slide from Evgeny Turchak's presentation

Within the digital platform modern technologies, such as blockchain, machine learning, robotization of routine processes will be able to find application, follows from Turchak's performance.

The RPF calculates that transformation of IT systems to the digital platform will allow to increase reliability and service quality for citizens and will provide a possibility of their rendering in real time. Also it should promote operational development and deployment of new services and reliable protection of personal data.

The TAdviser SummIT conference took place in Moscow on November 29, 2017 and attracted more than 400 participants. Principal themes of an action are IT plans of the largest companies and state departments of Russia for 2018, perspectives of development of digital economy, IT products and services. Within a plenary part and five thematic sections more than 60 reports and public discussions were heard. The action took place in 5 Digital October halls.

Current status of the systems of RPF

Current status of the systems of RPF, 2017
Current status of the systems of RPF, 2017
IT infrastructure of RPF, 2017
IT infrastructure of RPF, 2017
Interregional information center RPF (<!--LINK 0:85-->), 2017
Interregional information center RPF (MITs RPF), 2017
Duty shift of TsSE, 2017
Duty shift of TsSE, 2017
Operation NMO. Basic documents, 2017
Operation NMO. Basic documents, 2017
Operation NMO. Documents on a System, 2017
Operation NMO. Documents on a System, 2017
Subsystem \"Management of IT infrastructure\" of MITs RPF, 2017
Subsystem "Management of IT infrastructure" of MITs RPF, 2017
Statistics of processing of requests MYTHS of RPF, 2017
Statistics of processing of requests MYTHS of RPF, 2017

Dmitry Kuznetsov: As the Pension fund walks in digital economy

In October, 2017 at a conference TAdviser IT Government Day the head of the department of information technologies Pension fund Russia (RPF) Dmitry Kuznetsov told about tasks and projects which are implemented by fund within transition to to digital economy and also problems which rise on this way.

To all appearances most of clients of RPF will work with fund in a remote type, and to transition from the typified client halls to a certain virtual client service, Kuznetsov noted. The last means that the most comfortable conditions for remote service should be created to clients. First of all, this telephone service and provision of services using technology of voice identification, communication with representatives of RPF on the Internet, mobile application.

Dmitry Kuznetsov on TAdviser IT Government Day
Dmitry Kuznetsov on TAdviser IT Government Day

One of the largest projects - the single state information system of social security (SSISSS) which should become the aggregator of digital social services. In 2017 it undergoes trial operation, and in 2018 should enter continuous operation. This system should provide, on the one hand, address interaction with citizens and the most comfortable for them receiving social services, and with another – to lower load of state agencies, Kuznetsov noted.

One more large project in which the RPF is involved, - the electronic service record. The project is implemented at the request of Ministry of Labor while it is in the pilot status. It is carried out jointly with Sberbank. On the example of Sberbank as the employer until the end of 2017 it is going to carry out approbation of interaction with RPF. The last acts as the holder of a system of the personified accounting of the pension rights and rights of a labor activity of the worker.

According to the results of the pilot it is going to receive technical assessments of such technical interaction, to look at risks of access to this information, to find target audiences of providing this information further. Also it is necessary to draw up plans of implementation, Kuznetsov told.

At the same time, the chief of IT department of RPF noted, it is impossible to say that right after carrying out a pilot project all will pass to maintaining the electronic service record. It will be progressive and, most likely, voluntary process, he says.

About need of failure from paper service records in the last few years there is a lot of talk at the level of the government. At the same time, the question of readiness of society to it remains open so far, the representative of RPF added.

Slide from Dmitry Kuznetsov\'s presentation
Slide from Dmitry Kuznetsov's presentation

Within transition to digital economies one of the most important tasks of RPF for 2018 – creation of pro-active mechanisms when to the client, depending on his status and the history of interaction with fund, the personified offers arrive. For example, different methods of recalculation of those social payments which are already available for it, or informing that still some social payments rely it.

Separate subject – normative regulation in digital economy. Implementation of many digital technologies is impossible without reinforcement from the legislation. Dmitry Kuznetsov noted that very hard progress in the plan of legislative support of technology which are even seemingly already implemented and are used. A number of laws limits digital development, in particular, ordering paper information storage. For example, requirement of long-term information storage about the citizen in paper form.

Recognition of the importance of the electronic document, including for the long period, should become one of the most important tasks in normative regulation of digital economy, Kuznetsov considers.

Also the possibility of decision making by an information system is required to pay attention to regulation in the field of identification of the client in digital interaction. The question and regulations of cross-border information exchange is particularly acute: upon transition to a digital format there are many difficulties here.

Against the background of digitalization it is required to strengthen measures for data protection, Kuznetsov added. With respect thereto the RPF plans development of the cybersecurity systems and connection to the state monitoring system of cyberthreats in the near future. Here also the issue of decrease in dependence on import technologies is relevant. A question this difficult, and it is necessary to begin with small – from workstations. In the last queue it is necessary to approach fundamental, "stem" IT systems.

«
Unfortunately, we so far for ourselves do not see the ready-made solution on replacement of all "stem" products. We conduct gradual implementation of open technologies and domestic goods in our providing systems and some functional systems, these are the first steps so far, - Dmitry Kuznetsov told.
»

Speaking flowing about digital achievements of RPF, Kuznetsov selected first of all rendering services in electronic form. In 2016 52% of services were rendered in electronic form. In 2017 the RPF sets as the purpose to bring this indicator to 70%. This year about 1 million citizens received state service of award of pension in electronic form, without corporal appearance in bodies of RPF.

At the beginning of 2017 mobile application of RPF was started, to the middle of fall it contains more than 150 thousand downloads on the main mobile platforms, Dmitry Kuznetsov told.

The vice-president of board of RPF told on TAdviser SummIT about approaches to experiments with new technologies

On a panel discussion within [1] TAdviser Summitaleksey Ivanov, the vice chairman of the board of the Pension Fund of the Russian Federation (PFRF), told about approaches of the organization to experiments with new technologies.

In the Pension fund there is a possibility of testing of new technology approaches and solutions within carrying out research.

«
We consider use of Blockchain technology for the benefit of the tasks facing the Pension fund. But I have great doubts in quality of potential contractors of it of research that they will give us that product by which we could be guided, - Alexey Ivanov reported.
»

The pension fund is not ready to make experiments with the technologies connected with storage and data security provision. But there is an area in which the RPF allows innovations, are customer services. The Pension fund has a big set of services and services which are provided in the form of different mobile and web applications. Alexey Ivanov gave "A personal account of the insured person" as an example.

«
We pay special attention on the younger interested generation who on the smartphones will brag before each other of the number of the earned points. For example, what price of point this year and potentially in 30 years who will have what pension, - Alexey Ivanov reported.
»

One more direction in which the Pension fund actively implements innovations is a creation and support of the social systems in which the RPF is an operator. For example, federal register of disabled people, single state information system of social security (SSISSS).

«
There we actively experiment and we advance modern means, channels of promotion of services. It and mobile applications, it and broad set of chat-bots, - Alexey Ivanov told.
»

In this direction the Pension Fund of the Russian Federation is open for cooperation and is ready to support actively any company which is ready to offer really something in the field of promotion of services and services, Alexey Ivanov summarized.

In total 400 IT heads of the large commercial and state organizations, top managers and experts of the IT companies participated in the TAdviser SummIT 2017 conference which took place on May 31. This year the conference was for the first time held with official support of the Ministry of Telecom and Mass Communications of the Russian Federation. On an action the reports devoted to global technology trends, the changed political and economic realities, their influence on the IT industry were heard. Also sessions on IT in the separate industries were organized. In panel discussions participants of the summit exchanged views and forecasts on perspectives of development of technologies and information systems.

Шаблон:TAdviser Gallery 2017

The new IT curator - Alexey Ivanov

In April, 2017 Alexey Ivanov entered a position of the vice chairman of the board of the Pension fund. On this post he supervises questions of information technologies, telecommunications, the personified accounting, information security, provision of services in electronic form.

In a new position Alexey Ivanov replaced Nikolay Elistratov working in RPF since 2010.

In more detail - in Alexey Ivanov's profile.

2016: Examples of import substitution in IT of RPF

2015

Claims of Accounts Chamber to expenses on IT

In February, 2015 the Accounts Chamber reported on results of check of use of the funds allocated to the Pension fund for ICT in 2013-2014. Expenses of fund for this direction for the specified period made 14.7 billion rubles. According to auditors, the RPF unevenly spent these means: so, in 2013 the fund performed 55.8% of all annual expenses in the 4th quarter, and in 9 months 2014 it spent only 39.2%.

The amount of receivables of RPF in the field of ICT for October 1, 2014 was 362.6 million rubles, debt, unreal to collecting, was 21 million rubles of it. In turn, the amount of accounts payable of fund for expenses in the field of ICT for October 1, 2014 was 416.2 million rubles of which arrears were 19.5 thousand rubles.

Auditors also determined the fact of payment by fund in 2013 of communication services for the amount of 321 million rubles even before signing of delivery and acceptance certificates of services. Besides, in 2013-2014 the executive directorate of RPF from off-balance accounting wrote off material values for the amount of 1.7 billion rubles without receiving from departments of fund of necessary confirmations on their acceptance.

In 2013-2014 concerning RPF 52 complaints FULL FACE concerning performed by purchasing fund arrived. From them were recognized 5 as reasonable and 5 more - proved partially. Together with it, the management of Contract service RPF in defiance of requirements of the Ministry of Economic Development not in full defined job responsibilities and the personal responsibility of her workers, the Accounts Chamber found out.

On the facts of non-compliance with financial discipline at execution of government contracts the Accounts Chamber recommended to RPF to make office investigation and to consider a question of prosecution of officials.

Auditors also reported that the RPF did not provide adaptation of the operating "Complete solution on management of capital construction, logistics and real estate" in the created automated information system (AIS RPF-2). The complete solution made by RPF in operation in 2011 as of the beginning of 2015 is still not implemented in practical activities in full.

"Thus, the means in the amount of 67.8 million rubles spent by RPF for development and deployment of the complete solution were used by fund inefficiently", - note in Accounts Chamber.

In the report of the auditor it is noted that in this complete solution there is a system mistake which is not allowing to receive the average cost of lease on regions on the corresponding request. In addition, the complete solution does not provide signing of the documents entered to it the electronic signature. It is contrary to terms of reference on creation of a system.

The Accounts Chamber notes that at the time of the end of check of the purpose of implementation of the complete solution were not reached. The solution is subject to system failures because 90% of information necessary for its functioning are entered manually. Also a system contains false data on real estate of RPF and the number of employees of fund, auditors revealed.

Notes of Accounts Chamber were also caused by the fact that the Information center of the personified accounting performs information processing on individual accounting of the rights of citizens in the system of the national pension insurance that is violation of the current legislation as these duties are assigned directly to RPF. Moreover, from the moment of creation of Information center of the personified accounting of RPF did not undertake a measure for reduction of a form of business of the center and an order of its financing in compliance with changes of the legislation. As a result of it the form of business of Information center and an order of its financing at the time of completion of check do not correspond to the current law.

The largest IT suppliers

Annually Pension fund spends 10-11 billion rubles for informatization, taking on this indicator the leading positions among federal state structures.

In September, 2015 TAdviser analyzed purchases of the Pension fund with the purpose to define his largest suppliers of IT products and services. Tenders of 2011-2015 (everything, available on the website of state procurements) which amount exceeds 50 million rubles were considered.

Top-5 suppliers of IT products and services for the Pension Fund of the Russian Federation
No. Company Amount of contracts of rub The number of the won tenders Years of victories in tenders Work types
1
R-Style and Redsys (a shareholder of both companies is Vasily Vasin)
| |
6.05 billion
| |
40
| |
2011-2015
| |
Services in development, supply of equipment and software
2
Lanit
|
12
| |
2011-2012
| |
Supply of equipment and software
3
NCC (Aquarius, Systematics, TopS BI)
| |
2.09 billion
| |
5
| |
2011-2014
| |
Supply of equipment and software
4
Kraftway
|
5
| |
2011-2012.2014-2015
| |
Supply of equipment
5
Technoserv
|
3
| |
2014-2015
| |
Maintenance, supply of equipment

Data: analytical center TAdviser Report, September, 2015

The chief IT contractors of the Pension fund - R-Style and Redsys company in addition to delivery of the ready equipment and software are engaged in development of the main information system AIS RPF-2.

The Lanit and the companies entering into NCC delivered servers and the software of IBM in RPF, Kraftway is self-produced computers. Technoserv in 2014-2015 won two large tenders for hardware maintenance of the Pension fund, and on the third also sold it the equipment of IBM.

2013: Beginning of creation of AIS RPF-2

According to the concept of development of automated information system of the Pension Fund of the Russian Federation for 2012-2016, in fund the information system of new generation - AIS RPF-2 is created.In more detail about a system.

2011: Appointment of the deputy administrator - the IT curator

In 2011, Nikolay Elistratov was appointed the deputy manager of RPF responsible for informatization.

2006-2008: Scandalous transactions on supply of equipment of IBM

On December 6, 2006 the investigation team of the Ministry of Internal Affairs carried out a number of inspections in the Pension fund and also in a number of the IT companies and at the place of residence of their management. The Ministry of Internal Affairs stated that it investigates the fact of plunder of 1 billion rubles.

In 2006, according to law enforcement agencies, by deliveries of the equipment to the Pension fund the company IBM participated in creation of a chain of false phony companies which allowed it to gain an additional income in the illegal way. According to law enforcement agencies, the competitions held at the choice of the IT supplier for RPF were dummy. The companies R-Style, LANIT and IBM initially were defined by winners. The cost of the equipment supplied by them exceeded market several times. The difference in the prices was divided among themselves by the agreed parties.

The companies LANIT and R-Style at which offices searches were carried out for that period were at top of the list of the largest IT suppliers of the Pension fund Russia. In 2005 both companies delivered in RPF 423 IBM iSeries 400 servers for the total amount of 643.3 million rubles.

Ilya Massukh later appointed to the position of the Deputy Minister of Communications of the Russian Federation supervised work with the Pension fund in IBM. At the end of 2007 the Chairman of the Board of the Pension Fund of the Russian Federation Gennady Batanov was dismissed by the order of the prime minister Victor Zubkov.

In January, 2008 in the Ministry of Internal Affairs said that the general damage caused to the state at supplies of equipment in the Pension Fund of the Russian Federation on this case is estimated at 200 million rubles.

In May, 2008. The Investigative Committee of the Ministry of Internal Affairs completed preliminary inquiry. The only defendant recognizes the employee of fund Zoya Kiryukhina who closed eyes to delay in supplies of equipment and did not take from the companies a penalty in the amount of 3.76 million rubles.

Holding a post of the head of department of logistics of Head department of the subordinated organizations and logistics of the Pension fund Kiryukhin had to organize acceptance and the subsequent sending on regional divisions of RPF of the purchased equipment.

However, using the office powers, from personal interest it accepted the specified equipment without careful recalculation on models and modifications, checks of its complete set and quality, having processed in one afternoon documents on goods acceptance of RPF and its transfer to storage to contractors of public contracts, reported in SK Ministry of Internal Affairs.

Personal interest of Kiryukhina, according to the investigation, was expressed, first, in reduction of volume of the work on collecting of members of the commission and the organization of their departure by warehouses, secondly, in simplification of an acceptance procedure of large volume of goods in the shortest possible time. Thus, the employee showed good results of the activity, consider in SK Ministry of Internal Affairs.

The investigation found out that Kiryukhina knew about lack of a part of goods in warehouses and a delay of its deliveries for four days, but at the same time signed the consignment notes containing obviously false data on date of reception-transmission of goods. The actions it deprived of RPF of legitimate right for receiving a penalty for non-compliance with delivery dates of goods.

According to CNews, the project of delivery of the equipment to RPF really was followed by the mass of difficulties. For example, computers of IBM required fitting and installation of the software, the quantity of points of delivery exceeded several hundred, many of them were in places, extremely inconvenient for delivery, and some regional departments of RPF still just did not exist.

Information technologies in the social sphere

Separate article - Information technologies in the social sphere

IT projects in the Pension Fund of the Russian Federation


ПроектИнтеграторПродуктТехнологияГод
Описание проектаTechnoservProjects of creation of the situational centers, IBM DB2, R-Vision Incident Response Platform (IRP)Situational centers, DBMS, Cybersecurity - Information management and events in a security system (SIEM)2019
Описание проектаElectronic Office Systems (EOS)AIS MFC DeloInformatization of state functions2018
Описание проектаTechnoserv, Higher School of Economics (Higher School of Economics National Research University), MagelanFSIS (individual development), Technoserv Cloud, PolymaticaInformatization of state functions, IaaS - Infrastructure as service, PaaS - Platform As A Service - the Business platform as service, SaaS - the Software as service2018
Описание проектаTechnoservProjects of IT outsourcing, Projects on virtualizationIT outsourcing, Virtualization2018
Описание проектаSynthesis of N2018
Описание проектаR-Style (R-Style) Group, RedSys (Redsis)FSIS (individual development)Informatization of state functions2017
Описание проектаAmtel-ServiceVKS projects (video conferencing), Projects of IT outsourcingVideo conferencing, IT outsourcing2017
Описание проектаMCSTElbrus 4.4Processors, Server platforms2016
Описание проектаBARS GROUP2016
Описание проектаAladdin R.D.JaCarta Management System (JMS)Cybersecurity - Authentication, Means of enciphering are cybersecurity2015
Описание проектаAMT GroupSCS projects and wireless network infrastructureSCS2015
Описание проектаAmtel-ServiceSCS projects and wireless network infrastructureSCS2015
Описание проектаRostelecomServices of telephony and communication2015
Описание проектаMegaFonServices of telephony and communication2015
Описание проектаInterProComIBM WebSphere Application Server (WAS), IBM WebSphere MQ, IBM Integration BusDevelopment tools of applications, Virtualization, Corporate portals, Server platforms, SOA2015
Описание проектаProtelekom, LLC, Weathervane Sale (Infiniti Trade)Call Center InfinityCall centers, IP telephony2014
Описание проектаGlobus-TelecomServices of telephony and communication2014
Описание проектаTelecom Express (outsourcing call center)Call center - Construction projects and upgrades of call centers and contact centersCall centers2014
Описание проектаARinteg (ARinteg, ARinteg)Kaspersky AntispamCybersecurity - Antispam2013
Описание проектаBusiness Automatization SPCVisary (Vizari of the AIS)BI, BPM, ERP, SCM, SRM - Vendor relationship management, GIS - Geographic information systems, EDMS, Project management systems2013
Описание проектаGlobus-TelecomSCS projects and wireless network infrastructureSCS2011
Описание проектаCognitive Technologies (Cognitive technologies)EuphratesEDMS2010
Описание проектаIndeed ID, before Indeed Identity (Indid Kompetens Ai Ti)Indeed Access Manager (Indeed AM)Cybersecurity - Authentication, cybersecurity - Biometric identification2010
Описание проектаASUBPSourcefire 3D SystemFirewall2010
Описание проектаInfotecsViPNet CSPVPN - Virtual private networks, cybersecurity are Means of enciphering2010
Описание проектаService PlusVKS projects (video conferencing)Video conferencing---
Описание проектаSAP CISSAP ERPERP---
Описание проектаSky Technics Group (STG, Estidzhi)SAP HANA (High Performance Analytic Appliance)DBMS---
Описание проектаAladdin R.D.JaCartaCybersecurity - Authentication, cybersecurity - Biometric identification---
Описание проектаRedSys (Redsis)Individual development of electronic state servicesInformatization of state functions---
Описание проектаSkyTrack---
Описание проектаMagelanComplex projects of video surveillanceVideo surveillance systems---
Описание проектаWithout involvement of the consultant or not data---
Описание проектаR-Style (R-Style) GroupPostgreSQL of DBMS, Red Hat Enterprise Linux (RHEL), Apache TomcatDBMS, OS, Server platforms---
Описание проектаWithout involvement of the consultant or not dataRed Hat Inktank Ceph Enterprise, Elasticsearch---
Описание проектаWithout involvement of the consultant or not dataKasperskyOSInternet of Things of Internet of Things (IoT), OS---
Описание проектаWithout involvement of the consultant or not dataPolymatica---