| Developers: | Telephone systems |
| Branches: | Internet services |
Communication framework for automation of contact centers of large and medium business. Is the high-tech solution providing integration into business processes, end-to-end quality control of service and cost optimization on the organization of customer service.
Oktell allows to integrate an unlimited number voice (express speaker circuits, WebRTC, Skype) and not voice communication channels (e-mail, messengers, web chats) in one system. Thanks to it the uniform point of control of all communications is created and there is an opportunity to influence quickly service processes.
You watch also (messengers)
- Omni channel
- Messengers (Instant Messenger, IM)
- Chat-bot
- Virtual assistants (world market)
- Mobile applications
- Mobile applications (market of Russia)
- Mobile applications (world market)
- Mobile Device Management (MDM)
- Veon (messenger)
- Messenger of the MyOffice Logos
- RT-Inform: The messenger for government employees
- Rostec: Messenger
- Scale: IVA AVES-S Secure system for remote conferences
- dialog enterprise
- Crimeatechnologies: Dialog M
- Staply Corporate messenger
- Sibrus, the protected messenger
- Answer Messenger
- 4talk Enterprise (4talk Messenger)
- SyncCloud (system)
- KliChat
- OMMG TrueConf: Flodium
- Rostelecom: To Alla available roaming
- VideoMost IM
- Mango Talker
- Polyphone App
- DemoChat
- Blinger
- Beesender
- CommFort the Client-server application for communication
- Slack Technologies
- Stride (corporate messenger)
- Telegram
- Mail.Ru Agent, TamTam
- Avirton
- Avaya Ava
- Skype for Business (before Microsoft Lync), Skype (VoIP-service)
- Threema the Protected messenger
- Cisco Jabber
- WhatsApp Messenger and WhatsApp Business
- Viber - Viber Out Service of instant exchange of the message
- Facebook Messenger
- Facebook Workplace (ранее Facebook at Work)
- Line Corporation
- Lotus SameTime Unified Communications
- Instagram - Instagram (app)
- Snapchat
- VKontakte
- Apple iMessage
- Android Messages
- Flock
- Google Allo
- Microsoft Teams
- Yahoo! Messenger
- BlackBerry Messenger (BBM)
- QIP
- ICQ
- Miranda
- Genesys Chat
- Resilient Anonymous Communication for Everyone (RACE)
The systems of instant messages with users of the website
- LiveTex - LiveTex Omnichannel
- RedHelper - RedHelper (livechat)
- OMNIchat server
- WhatsHelp
- WaveAccess: Govori.org Online communicator
Local
| The site content is translated by machine translation software powered by PROMT. The machine-translated articles are not always perfect and may contain errors in vocabulary, syntax or grammar. Read original article If you find inaccuracies or errors in the results of machine translation, please write to editor@tadviser.ru. We will make every effort to correct them as soon as possible. |