RedHelper

RedHelper is a developer of the service directed to increase in sales of platforms of e-commerce. Are a part of the solution: LiveChat (the system of instant communication between the visitor of the website and the operator), technology of joint use by the browser and the system of optimal load of operators. Due to complete solution, easy integration in business according to the SaaS model and user-friendly interfaces a system successfully extends more than in 15 countries.

History

2017: LiveTex purchase

The company from St. Petersburg LiveTex which developed the platform of online consultations purchased the competing Moscow company RedHelper promoting similar products for small and medium business. Kommersant reports about it in July, 2017 ^[1].

Shareholders of RedHelper among whom the Leta Capital fund appears will receive a share in LiveTex and $1 million. At the same time the parties do not report the size of a share which will pass to shareholders of the Moscow company.

The edition reminds that LiveTex developed the online consultant who allows to communicate with clients in a chat, the generator of leads which collects contacts of users and a call back from the website. According to the company, more than 5 thousand companies use its products. RedHelper promoting similar products in the market had strong positions in the field of small and medium business (about 10 thousand clients).

LiveTex told that merger of RedHelper happened for expansion of a scope of clients. At the same time within the transaction at RedHelper the product line will remain. Changes are not planned also in staff of the company.

The Vaizra Capital fund of the former shareholders of social network "VKontakte" Lev Leviyev and Vyacheslav Mirilashvili acts as the co-owner of LiveTex. In 2014 the fund invested $4 million in LiveTex.

In the platform for marketing in messengers of WhatsHelp told the Inc. edition that for such transactions the multiplicator makes no more than three to revenue and can strongly change from arrangements of the companies. So, if by estimates RedHelper revenue last year could make 50-60 million rubles, then assessment of the company could make 100 — 200 million^[2].

2012

Leta Capital — the management and investment company in the field of the advanced information technologies — announced in September, 2012 investment into RedHelper company, the Russian developer SaaS service for the systems of e-commerce. According to the company, the total amount of investments at the first stage was a little more than $600 thousand at RedHelper assessment more than in $2 million. Funds from investments will be allocated for technology improvement of service, active marketing and the international expansion.

RedHelper earned by fall of 2012 of SaaS service for the systems of e-commerce through the protected protocol of data encryption of HTTPS. Implementation of an opportunity for work through HTTPS provides additional confidentiality of a talk in LiveChat. Also new feature of RedHelper gives the chance to carry out additional client authentication and to create the protected connection. Access to the server only for authorized users is as a result provided.

"With development of electronic trading also requirements to safety of transfer of personal data and carrying out financial transactions grow — Chernyatin Anton, the chief executive of RedHelper told. — All large structures are banks, insurance companies, etc. which give the accessibility on the Internet, long ago work through HTTPS. And online stores gradually pass to work in a protect mode. For them it is vital because the protected connection at data transmission is regulated by legal acts and standards, for example, No. 152-FZ 'About personal data', service station of BR IBBS, PCI DSS".

The RedHelper service is directed to increase in sales of platforms of e-commerce. Are a part of the solution: LiveChat (the system of instant communication between the visitor of the website and the operator), technology of joint use by the browser and the system of optimal load of operators.

You watch also (messengers)

Notes