MVNO SberMobile (Talk earlier)

The main articles are:

• Mobile Virtual Network Operator - MVNO (Russian market)
• Mobile Virtual Network Operator - MVNO

SberMobile (formerly Let's Talk) - as of September 2018, Sberbank of Russia's own virtual mobile operator (MVNO) with its own network code, a dedicated number range and SIM cards with coverage throughout Russia. The virtual operator of Sberbank operates on Tele2 networks . Any resident of the country will be able to become a subscriber of SberMobile, without being a client of Sberbank.

2024

Provision of services in Bashkortostan

Virtual the operator communications SberMobile began to provide services in using the Bashkortostan network. MegaFon Now the MVNO operator covers 77 regions. This was Russia Sber announced on September 11, 2024.

Residents of Bashkortostan will be connected to the provider of digital services in any branch of Sberbank. You can also issue a digital card yourself through a mobile application or on the operator's website.

SberMobile is actively expanding its territory of presence. In the summer of 2024, the company began providing communication services in seven regions of the North Caucasus and announced plans to launch in Crimea by the end of 2024.

Expanding network coverage in the North Caucasus

Virtual the operator communications SberMobile expanded the coverage of the network in the North Caucasus. This was Sber announced on August 22, 2024. Now residents, Chechnya Ingushetia Karachay-Cherkessia and Kabardino-Balkaria can choose favorable tariffs and take advantage of the advantages of the Sberbank ecosystem. Previously, the company has already begun to provide its services in,, and. Stavropol Territory North Ossetia Dagestan

In seven regions of the North Caucasus Federal District, SberMobile operates on MegaFon networks according to the MVNO (mobile virtual network operator) scheme, when the company provides communication services under its own brand, but leases the infrastructure of another operator. In other regions of the country, the operator is represented on Tele2 networks.

Шаблон:Quote 'author = said Sergei Volkov, CEO of SberMobile.

{{quote 'author = noted Alexander Shinkarev, Director of Operator Relations and Roaming at MegaFon. | We have maximum network coverage among telecom operators and data transfer rate, which is very important for SberMobile and its subscribers. In addition, we have vast experience and expertise in the field of MVNO due to the development of the virtual operator Yota on our network. These components are a reliable foundation for the successful implementation of a joint project with SberMobile,}}

Provision of services in Stavropol Territory, North Ossetia and Dagestan

The virtual mobile operator SberMobile presented its services in the Stavropol Territory, North Ossetia and Dagestan. In these regions, the company will operate on MegaFon's infrastructure - the organization signed a strategic partnership agreement in February 2024. This cooperation will help SberMobile to strengthen its coverage and increase the number of customers. As early as July 2024, residents of 72 regions of the country can connect SberMobile. Previously, the company launched communication services only on Tele2 networks. Sberbank announced this on July 9, 2024.

SberMobile has the widest distribution network in Russia: its SIM cards are sold in all offices of Sber. The operator provides everything you need to always stay in touch - packages of minutes, SMS and the Internet - as well as enhanced protection against spam and scammers.

Шаблон:Quote 'author = said Sergei Volkov, CEO of SberMobile.

{{quote 'author = noted Alexander Shinkarev, Director communications of Operator Relations and roaming MegaFon. | We have maximum network coverage among telecom operators and data transfer rate, which is very important for SberMobile and its subscribers. In addition, we have experience and expertise in the field of MNVO due to the development of the virtual operator Yota on our network. These components are a reliable foundation for the successful implementation of a joint project with SberMobile,}}

2022: Launch in the Altai Republic

In July 2022, it became possible for residents of the Altai Republic to connect to the SberMobile operator. Information about this appeared on July 26, 2022.

New subscribers are offered a 40% discount on the subscription fee for the first month, with the possibility of its indefinite extension by SberPrime subscription, as well as 50 gigabytes Internet as a gift. The operator offers its customers unlimited traffic to such services of Sberbank and partners as:,, mobile application SberBank Online,, Delivery Club,, 2GIS SberMarket "Scooter"",,," and Работа.ру.Kitchen in the district SberThank you SberMegaMarket "Current Events" Rambler/cash desk

In addition, subscribers will be able to independently install on their smartphone electronic SIM card. eSIM The connected eSIM can work simultaneously with a regular plastic SIM card, where the client himself chooses which number to receive calls and messages to and which one to use to exit in. Internet

Subscribers will be able to pay for mobile communications from SberMobile to 99% with bonuses from the SberThank program and receive cashback up to 20%. You can connect to SberMobile in offices Sberbank or order a SIM card online on the website sbermobile.ru.

"The launch of SberMobile in the Altai Republic is another of our victories in 2022, and this is the 67th region of the operator's presence. We are glad that now we will be able to offer customers not only unlimited access to calls within the network, access to popular instant messengers, products and services of Sberbank, but also the opportunity to communicate for free at the "Switch to Sberbank" tariff, which is part of the SberPrime subscription. Our task is to enable residents of the Altai Republic to assess the advantages of modern communications and get a whole range of additional opportunities provided by the SberMobile operator, "said Ruslan Gurdzhiyan, General Director of SberMobile[1]

2021: Aura Solution Availability

Sberbank on September 29, 2021 announced that, together with ABK (part of the Sberbank ecosystem), it had developed a solution warning users about real-time telephone fraud. The service was called "Aura" and is available to SberMobile subscribers. Read more here.

2020

Launch of eSIM in the Sberbank Online application

The virtual telecom operator SberMobile, which is part of the Sber ecosystem, has launched an eSIM virtual SIM card, which can be issued and used completely online in the mobile version of SberBank Online. Sberbank announced this on November 18, 2020. Unlike the classic plastic SIM card, eSIM is a chip built into a number of smartphone models.

Than eSIM is better than a regular SIM card

• It is not tied to a specific telecom operator, so it can be used by both SberMobile subscribers and clients of other operators.
• It can work simultaneously with the SIM card available in the phone: the user himself chooses which number will receive calls and messages, and which one will use, for example, to access the Internet.
• It is issued and managed in the SberBank Online application. A virtual SIM card from SberMobile ensures the availability of communication services. There is no need to go to the operator's office, scan documents and QR codes, download additional applications. The profile is automatically downloaded by pressing one button to SberBank Online, which makes the eSIM connection process completely seamless for the client. In the mobile version of SberBank Online, you can always quickly and conveniently check the eSIM balance and its status, find out the balance at the tariff and pay for communication.
• Easy to use: it cannot be lost or spoiled, it does not have an expiration date.
• You can issue any number of virtual cards.

Who can use eSIM

• The technology is already available to the first 10,000 users in 68 regions of the country. A list of devices working with eSIM is on the SberMobile website.
• The use of eSIM meets all the requirements of the security and legislation of the Russian Federation in the field of communication services.

We are building our ecosystem to offer customers the best services that save them time, energy and money. This service - eSIM registration in SberBank Online - fully meets this goal. This is an example of excellent integration of our traditional banking services and products of Sberbank ecosystem companies, - Lev Khasis, First Deputy Chairman of the Management Board of Sberbank

This is a unique implementation of eSIM technology in a banking mobile application, which allows any Sberbank client to issue and configure a virtual SIM card completely online. There is no need to go to the office and sign paper documents, the profile is loaded automatically - by pressing just one button in the application ʺSberBank Onlaynʺ. As a result, electronic documents about connecting to a telecom operator, like bank documents, are always available on your smartphone. Before registering and downloading a profile, customers can choose a comfortable tariff for themselves. The technology allows you to use several numbers from different operators, which simplifies the change of tariffs and operators - Ruslan Gurdzhiyan, General Director of Sberbank-Telecom

Availability of communication services in 66 constituent entities of the Russian Federation

On February 27, 2020, Sberbank announced that the mobile operator SberMobile had expanded its presence area. From February 27, 2020, communication services became available to customers in the Tomsk, Sakhalin, Magadan regions, in the Primorsky and Kamchatka Territories, in the Republics of Khakassia and Tuva, as well as in the Jewish and Chukotka Autonomous Districts

As of February 2020, operator services are available in 66 constituent entities of the Russian Federation.

SberMobile subscribers can collect a tariff in accordance with their preferences - choose the required number of minutes, messages, traffic volume and configure unlimited mobile options, or connect one of the tariffs with ready-made filling.

2019

Availability of communication services in Volgograd, Samara, Kemerovo and Orenburg regions

On October 17, 2019 Sberbank , it was announced that the mobile operator SberMobile had expanded its presence area. As of October 2019, services communications have become available to customers in,, and Volgograd Samara Kemerovo Orenburg areas.

As of October 2019, services are available in 50 constituent entities of the Russian Federation.

SberMobile subscribers can connect one of the proposed tariffs or collect the tariff in accordance with their preferences: select the required number of minutes and messages, the amount of traffic and configure unlimited mobile options.

Half million subscriber

On October 15, 2019, Sberbank announced that a half-million subscriber of the SberMobile operator was recorded. It was a resident of Nizhny Novgorod Sergey Kremeshkov, an employee of a construction company, a father of three children, a client of Sberbank.

SberMobile, in gratitude for the choice, presented the client with a year of mobile communications at any selected tariff. Sergei was also congratulated by two companies - participants in the Sberbank ecosystem: the ability to use online consultations with doctors of more than 40 specialties from leading Moscow clinics from DocDoc and a certificate for 5,000 rubles. from the online delivery company instamart.

We congratulate Sergei, thank him for his choice. We hope that the quality of communication, the convenience of our services and services will be appreciated by his extended family. Our service ʺBezlimitnyye instant messengers in the Russian Federation and over the rubezhomʺ will allow Sergei to be in touch with loved ones, even if the Internet traffic in the package is exhausted, said Ruslan Gurdzhiyan, CEO of Sberbank-Telecom

85,900 subscribers

The virtual mobile operator MVNO Sberbank () - "Sbermobile" - collected a subscriber base of 85,900 active users. This is stated in the presentation of Sberbank, presented to investors in April 2019. Moreover, 93% of SIM cards were sold through bank channels, the document says.

However, a representative of Sberbank in a conversation with Vedomosti in early August 2019 said that this data is relevant for December 2018. At the same time, he did not disclose more recent statistics.

From September 2017 to September 2018, the connection of subscribers was limited to several points of sale and a pilot project, and a full-fledged launch of the operator took place in September 2018, a representative of the state bank told the publication.

The operator's revenue for 2018 amounted to 362.4 million rubles, follows from the data of SPARK-Interfax. The operator's net loss for the period reached 247.9 million rubles, and revenue - 362.4 million rubles.

By the beginning of August 2019, Sbermobile operates in 45 regions. The company focuses on regional expansion, improving customer experience and service quality, and also invests a lot of funds in the development of the  IT infrastructure.

According to SPARK-Interfax, Sberbank in 2018 fulfilled two contracts for the supply of telecom services to Sberbank itself and its subsidiary Settlement Solutions in the amount of almost 88 million rubles. (mainly this is the supply of SIM cards for POS terminals).

The first deputy chairman of Sberbank , Lev Khasis , says that by launching Sberbank, the bank plans to increase revenue from non-banking services. But at the same time, Sberbank employees will not be forced to switch to a new mobile operator, Khasis assures.^[2]

VTB is also going to launch its operator. In July 2019, the bank announced that the pilot launch of VTB Mobile was scheduled for September 2019. The bank did not disclose details about the tariffs, they noted only that mobile communications for VTB customers will be provided on special conditions.

SberMobile will offer B2B clients special tariffs and a mobile virtual PBX

On June 13, 2019, Sberbank announced that the mobile virtual operator under the SberMobile brand has expanded its line of services for corporate clients aimed at optimizing communication costs and increasing the efficiency of business processes.

Corporate subscribers of SberMobile will be offered a special line of tariff plans with a different set of "minutes" and traffic volume, which, if necessary, can be added. The basic line of tariffs includes: "Business 250" (250 minutes and 5 GB), "Business 500" (500 minutes and 20 GB) and "Business 1000" (1000 minutes and 30 GB). The cost of tariff plans for business customers starts from 250 rubles per month.

The new product for B2B clients will be a fully mobile virtual PBX, which will allow you to "deploy" telephony for employees in the shortest possible time and without reference to expensive equipment. From the moment of connection, corporate subscribers will have access not only to high-quality SberMobile mobile communications, but also to a set of additional services, including: "golden number," recording of conversations, statistics analytics on calls, receiving calls to voice mail after hours, setting up a welcome message for incoming calls, managing call distribution logic and other popular options.

Effective communication and operational interaction with customers are decisive factors for businesses of all sizes. At the same time, not every company can afford to invest in expensive equipment and additional personnel to maintain it. We offer the market a simple solution that can be connected and configured on your smartphone in a few minutes. It does not require any special knowledge or additional hardware, while it helps to solve all the necessary issues in one click,

At the first stage, the Virtual PBX service will be available to corporate clients in Moscow and the Moscow region. In July, this service will be able to connect customers from St. Petersburg and the Leningrad region.

SberMobile has increased the number of regions of presence

• Residents of 32 regions of Russia will be able to use SberMobile services
• Communication costs can be reduced by up to 99% by exchanging THANK YOU bonuses for a discount on voice, mobile internet and SMS messages.

On April 02, 2019, Sberbank's mobile virtual operator under the SberMobile brand expanded its presence area. Communication services have become available in 15 more constituent entities of the Russian Federation: Vladimir, Kirov, Kurgan, Nizhny Novgorod, Tyumen, Sverdlovsk, Chelyabinsk regions, Perm Territory, the republics of Tatarstan, Mari El, Mordovia, Udmurtia, Chuvashia, as well as Yamalo-Nenets and Khanty-Mansi Autonomous Districts.

SberMobile subscribers will be able to collect the tariff in accordance with their preferences: choose the required number of minutes and messages, the amount of traffic and configure unlimited mobile options. The cost of the optimal package of services, which includes 15 GB of mobile, Internet 400 minutes of conversation and 50 SMS ranges from 249 to 349 rubles , depending on the region.

By replenishing the balance through the SberMobile mobile application, the operator's subscribers who are members of the Thank You loyalty program from Sberbank will be able to accumulate increased THANK YOU bonuses (up to 30% of the replenishment). You can download the application in the AppStore and GooglePlay.

You can get a SIM card and connect to a mobile operator at any branch of Sberbank in the relevant regions or order a SIM card on the website sbermobile.ru.

The services of a mobile virtual operator under the SberMobile brand were available to residents of, Moscow,, St. Petersburg,, Moscow,, Leningrad,, Belgorod,, Bryansk,, Voronezh,,, and Kaluzhskaya Kostroma Kurskaya Lipetsk Kaluzhskaya Orlovskaya Ryazan regions. Smolenskaya Tambovskaya Tver Tula

2018

Qiwi Payment Service Availability

September 27, 2018 Qiwi Group announced that the payment service Qiwi became available to subscribers of virtual operator SberMobile from. With the Sberbank help of Qiwi Wallet and Qiwi Terminals, SberMobile subscribers can pay for cellular services throughout. Russia

To pay for communication services in the Qiwi Terminal or Qiwi Wallet search bar, it is enough to enter the name of the provider - SberMobile - and the subscriber's mobile phone number. There is no fee for the service. The funds go to the subscriber's account in real time. The maximum payment amount is 15 thousand rubles.

Launch of the mobile virtual operator service under the SberMobile brand

On September 26, 2018, Sberbank announced the launch after testing the service of a mobile virtual operator (MVNO) under the SberMobile brand, which will be available for 4 constituent entities of Russia - Moscow, St. Petersburg, Moscow and Leningrad regions. By the end of 2018, 13 more constituent entities of the Russian Federation will join them . During the test period, the operator provided services under the "Let's Talk" brand.

SberMobile will offer subscribers the opportunity to independently adjust the tariff for their requirements by choosing the required amount of mobile Internet, unlimited mobile applications and minutes of conversation. The cost of the minimum package of services for September 2018 will be only 200 rubles per 150 minutes of conversation, 3 GB of Internet and 50 SMS with the possibility of reducing the cost of communication services to zero when using other banking and non-bank services of the Sberbank ecosystem.

SberMobile subscribers will also be able to accumulate THANK YOU bonuses at an increased rate (up to 30%) when replenishing the balance through the SberMobile mobile application. The app is available for download on the AppStore and GooglePlay.

author '= Lev Khasis, First Deputy Chairman of the Management Board of Sberbank " The creation of a mobile operator for us is an important stage in the construction of the Sberbank ecosystem. Communication and the ability to have high-quality communication and Internet access is an important need of our customers. We will try to create an attractive service for them in terms of quality, customer experience and cost in partnership and cooperation with our telecommunications partners.

Communication stability will be ensured thanks to the developed Tele2 network, as well as the technology of a seamless communication environment developed by SberMobile.

Mobile operator Sberbank will work in Moscow from February 1 

From February 1, 2018, the mobile virtual operator "Let's Talk" Sberbank will connect new subscribers in Moscow and the Moscow region, the bank's press service said. 

Sberbank-Telecom opened a pre-order of SIM cards in Moscow. The first 10 thousand subscribers will be offered a special tariff plan, which includes   1,500 minutes, 20 GB and 3,000 SMS, and its cost is 499 rubles per month.

In addition to the tariff plan itself, Sberbank customers will have access to free SMS messages to Mobile Bank, payment for communication services with "Thank you" bonuses and Wi-Fi calling. To create its own unique profile, Let's Talk from Sberbank will offer a wide range of services and technological features during testing, leaving only the most popular subscribers. It will be possible to connect to a mobile virtual operator by leaving an application on the official website of the company. At the moment, you can pre-order a SIM card with delivery home or to the office.

The partnership agreement with the operator of urban Wi-Fi networks in Russia "Дом.ru" (about 3,500 Wi-Fi points in Moscow and St. Petersburg) will provide subscribers "Talk" with universal access to reliable voice communication in the territories of the operator's presence without additional authorization in the Wi-Fi network.

One of the priority directions for the development of the telecom operator "Let's talk" is the creation of the so-called "seamless" communication environment. Ultimately, the transition from one network to another should be invisible to the subscriber and should not negatively affect his user experience. "Talk" subscribers can receive or make a call via Wi-Fi from a mobile application, and it does not matter whether their interlocutors have an application. When accepting a call, the application is activated itself, no additional actions are required from the subscriber. Its usual number is used, that is, calls from those who will dial a mobile number will not be missed.

2017

Saint Petersburg and Leningrad Oblast

Sberbank-Telecom announced in December 2017 the expansion of its activities in St. Petersburg and the Leningrad Region. The mobile virtual operator of Sberbank will connect new subscribers in 100 branches of the bank by the end of 2017, and by the end of the first quarter of next year - in all branches in St. Petersburg and the Leningrad region.

The decision to scale up the activities was made based on the results of a pilot project, which was launched in the summer of 2017. "Sberbank creates an ecosystem (the bank offers such non-bank services as DomClick, DocDoc.ru, Evotor), and the project to launch a mobile operator plays an important role in this," said Victor Ventimilla Alonso, chairman of the North-West Bank. - The results of two months of open testing of the cellular network were above expectations in terms of sales. The "paperless" connection process convenient for customers played an important role in this. "

Sberbank customers can use a free communication service package (50 minutes and 500 MB). They have the opportunity to connect the required number of minutes, megabytes, SMS and optimize their expenses in excess of the free package, paying for communication services using the "Thank you" bonuses.

To get a free package of communication services, you need to install the mobile application "Let's talk from Sberbank," which is necessary to independently implement the settings of the tariff plan, analyze the consumption of communication services. Also, application users can now make free calls to each other via the Internet.

Start

On August 3, 2017, it became known about the launch by Sberbank of its own virtual telecom operator (MVNO) called "Let's Talk."^[3]

Closed testing of the virtual operator among the bank's employees started in the spring, and open beta testing began in the summer of 2017. As part of testing, SIM cards can be purchased only in three branches of Sberbank in St. Petersburg on a personal visit with a passport and application.

At the same time, bank customers can receive additional bonuses, for example, cashback on a bank card for purchases in partner stores through Sberbank-online and the ability to pay for communication with "Thank you" bonuses. The connection is free for everyone, the subscriber receives the base tariff and packages to it.

When the services of a virtual operator will begin to be sold throughout Russia is not reported.

As of August 2017, Let's Talk offered cashback for purchases from the phone and the ability to pay for communication services with points from the Thank You bonus program.

Tariffs

As of August 3, 2017, when connected, Sberbank offered all subscribers a basic tariff with a free traffic packet of 500 MB, 50 minutes of conversations to the numbers of the home region, SMS at 1.5 rubles. to the numbers of the home region and 2.5 rubles. to the numbers of Russia.

In total, 32 different tariff options were available: the subscriber could choose the amount of traffic he needed (3, 6, 9 and 15 GB), the number of minutes included in the package (150, 300, 600 and 1500). Also, the subscriber could indicate whether he needed SMS. Two options were proposed: either without SMS, or their fixed number of 3 thousand messages.^[4]

All tariffs for "Let's talk" are batch, with a subscription fee from 200 to 1000 rubles , depending on the included number, SMS minutes and traffic. As of August 2017, after exhausting the package, a minute of conversation inside the home region cost 1.5, ruble with calls on - 5 Russia rubles, 1 GB of traffic - 125 rubles, 3 GB - 240 rubles. Outside St. Petersburg communication the tariff was charged at to roaming a rate of 5 rubles per minute of an outgoing or incoming call.

Notes