Alpha Academy

2020: Alfa-Bank will train in a year 20 thousand employees using neurographics and playback-theater

In January, 2020 Alfa-Bank opened the new corporate university — Alpha Academy. Classes of Academy are designed and equipped according to the most modern standards and allow to give classes in different formats, including using methods of neurographics and playback-theater.

The academy is expected simultaneous training of 300 people. In total in Alpha Academy more than 50 regular trainers and the invited experts will teach. In 2020 Alfa-Bank is going to train about 20 thousand employees both internally, and online.

"In 2020 in Academies we will start the training courses available to not only employees of the bank, but also everyone" — the HR director of Alfa-Bank Ismagulov Marat noted. — The openness is very important for us: systemically the collected feedback, both from employees, and from our guests, will allow to increase constantly training level in Academy and to train for business the best personnel in all market".

At first human intelligence, and then artificial

Many companies in training place emphasis on IT and narrow technology - specialties, trying to build in the person the "robotic" future. But it is worth to remember that still live intelligence creates artificial, and not vice versa. Success of the company is defined by people. Personal qualities become more and more important. How to hold a huge number of information in the head how to be focused on the main thing how to save balance personal and working how to manage emotions and to interact with other people. All of us should study it, competences of the future are "human" competences. And Alfa-Bank will develop them in Alpha Academy.

As we will learn

Along with classical group and remote occupations, Alfa-Bank will use neurographics and playback-theater. These methods connect emotions and allow to be exempted from sample thinking.

Neurographics helps to change the "situation — reaction" template created in a brain through drawing. For example, if every time when you address colleagues, you forget words though you ideally know everything, the "public statement — is terrible, I will forget, I will not cope" template works for you. Simple installation "today at me will turn out" will not help because the neural communications which for many years formed last template, much stronger. It is necessary to make the way through them more deeply in consciousness, one may say, in subconsciousness. In the neurodiagram four basic elements — the circle, a square, a triangle and "the neurographic line" — help to establish new, successful neural connection.

The Playback-theater is a form of improvisation which is applied in psychology. The person tells the story, and actors lose it on the stage. Using playback-theater of people sees the problem from outside and feels empathy from actors and other audience. It helps to cope with a difficult situation, to increase the involvement of employees and to improve the relations through the general experience.