| Developers: | QARM |
| Branches: | Internet services |
QARM is an omnichannel chat of generation about AI (web, FB, VK, In, WhatsApp, Telegram, a chat, etc.) allowing the companies of a message a customer support and sales in all messengers and social networks, in an online chat and e-mail.
2020
- Messages from all channels gather in a uniform live tape, with automatic distribution by responsibles.
- The artificial intelligence of Loy analyzes each address for determination of tonality. The artificial intelligence of Loy holds the speed of consideration and the solution of cases on control and in case of need reminds of them.
- The internal chat, with a binding to a case, will allow to discuss the address in the company in a few minutes. Forget about long correspondence for problem solving.
- The analytics according to all addresses and estimates is available online
- Direct estimates of clients, with a binding to the order and a complete contact information. NPS, QSS, CSI and other polls. The Loy's robot will automatically poll clients about impressions about a product and service, according to standards, through the set period, after transaction.
QARM of the address
the Interface of the analyst of QARM
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