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Project

The Ministry of Digital Development of the Russian Federation failed to recover 30 million rubles from the "daughter" of Rostelecom

Customers: Ministry of Digital Development, Communications and Mass Media of the Russian Federation (Ministry of Digital Development)

Moscow; State and social structures

Contractors: Rostelecom
Product: Individual development of electronic public services

Project date: 2009/03  - 2016/11

Content

The project team from the customerIntegrator Consultant
The article is a updated chronicle of the relationship between the Ministry of Communications and Rostelecom on e-government projects.

History

2024

The Ministry of Digital Development of the Russian Federation failed to recover 30 million rubles from the "daughter" of Rostelecom

On September 3, 2024, the Arbitration Court of the Moscow District refused to satisfy the requirement of the Ministry of Digital Development of the Russian Federation to recover 29.8 million rubles from JSC "CHD" ("Data Storage Center"), a subsidiary of Rostelecom. This company, according to the department, has not fulfilled its obligations under the contract.

The case is related to the state contract of December 2020 for the provision of computing resources for the state unified cloud platform in order to place and ensure the functioning of information resources and systems of federal executive bodies of Russia and state extrabudgetary funds. The total cost of the work amounted to 3 billion rubles.

The Ministry of Digital Development was unable to recover 30 million rubles from a subsidiary of Rostelecom

It was assumed that JSC "CHD" will attract co-executors from among small and medium-sized businesses, as well as socially oriented non-profit organizations in the amount of 20% of the total contract value. However, sanctions Rostelecom VTB were imposed on structures that have a stake in the authorized capital of CHD JSC ("" with 55.22688% and 31.03%). USA The restrictions also affected JSC "CHD" itself - as a subsidiary organization in relation to the above-mentioned persons. As a result, on October 18, 2022, the company sent a letter to the Ministry of Digital Development, in which it indicated the impossibility of fulfilling the specified clause of the contract and asked to write off the accrued penalty. However, the department received a response, which established a fine of 5% of the volume of subcontractors involved in the execution of the contract: its amount amounted to 29.8 million rubles.

The court of first instance refused to recover Ministry of Digital Development from Rostelecom's daughter the specified penalty. After two complaints, the decision was upheld. The court, having considered the case file, decided to write off the penalty, since this falls under the rules approved in connection with the imposition of sanctions by the government.[1]

Rostelecom sued 294 million rubles from the Ministry of Digital Development of Digital Industry as part of the project of the migration accounting system

On August 19, 2024, it became known that the Moscow Arbitration Court recovered more than 294 million rubles from the Russian Ministry of Digital Development at the suit of Rostelecom. The process is related to the project to create and maintain the Mir migration and registration accounting system.

The Mir platform is designed to increase the degree of protection against forgery of identity documents, ensure an increase in the effectiveness of border control and contribute to the fight against illegal migration. In 2011, the Government of the Russian Federation appointed Rostelecom as the sole contractor for the support and development of this system. And the project participants were the Ministry of Communications (predecessor of the Ministry of Digital Industry), the Ministry of Internal Affairs, the Ministry of Foreign Affairs, the Ministry of Digital Development of Defense, the FSB, Rosgranitsa, the Federal Migration Service and Rosmorrechflot.

source = Ministry of Digital Development of the Russian Federation

The essence of Rostelecom's claims to the Ministry of Digital Development boils down to the fact that the company provides communication services and the operation of the Mir system, despite the fact that the specified department, acting as a state customer, concludes state contracts late. According to RIA Novosti, in its lawsuit, Rostelecom demanded to recover debt from the Ministry of Digital Development for the first half of 2023.

The court of first instance ruled in favor of Rostelecom. At the same time, the resolution states that earlier the courts satisfied the legal requirements of the executor to recover from the Ministry of Digital Development as a state customer the cost of the services provided by the executor in the total amount of about 1.8 billion rubles for the period from January 1, 2017 to December 26, 2019.[2]

The court ordered the Ministry of Digital Development to pay Rostelecom a debt of 231 million rubles

In July 2024, the Moscow Arbitration Court issued a decision obliging the Ministry of Digital Development of the Russian Federation to pay Rostelecom a debt of 231 million rubles. This amount represents the payment for the work on the support and development of the infrastructure of the state system for the manufacture, registration and control of new generation passport and visa documents (PVDNP).

According to Forbes, the court decision was made on June 20, 2024. According to the case file, Rostelecom has been providing communication services to ensure the operation of the PVDNP since 2010, and since 2011 it has been the only performer of these works. Despite the fact that in October 2022 the government appointed responsible for the Ministry of Digital Development system, the ministry did not conclude a contract with the company until July 2023.

source = Rostelecom
The Ministry of Digital Development is obliged to pay Rostelecom a debt of 231 million rubles

As a result, Rostelecom performed work for more than seven months without receiving payment for it. According to the law "On Communications," an operator providing communication services to state bodies does not have the right to refuse to perform services without the permission of the customer.

Another claim of Rostelecom against the Ministry of Digital Development in the amount of 294.1 million rubles was registered in the file cabinet of the arbitration court. A decision in this case has not yet been made. The total amount of the operator's claims against the ministry is 526 million rubles.

Representatives of the Ministry of Digital Development announced their intention to appeal the court order. In their opinion, the ministry did not have the right to pay for Rostelecom's services until the conclusion of a state contract. In addition, they argue that the claims are calculated on the basis of the tariffs of the contract previously concluded with. MINISTRY OF INTERNAL AFFAIRS

Lawyer Elizaveta Vikhlyantseva notes that such disputes have become typical of Rostelecom. According to her, since 2018, the operator has been able to recover from the Ministry of Digital Development through the courts about 1 billion rubles for work on the PVDNP system.[3]

2023: Rostelecom through the court demands 0.5 billion rubles from the Ministry of Digital Development for the services provided

On January 12, 2024, it became known that PJSC Rostelecom sued the Ministry of Digital Development of the Russian Federation, demanding a total of more than 0.5 billion rubles from the department. The reason for the proceedings is the services rendered, but not paid.

According to Interfax, Rostelecom has filed two lawsuits against Ministry of Digital Development for a total of 525.97 million rubles. They relate to "fulfillment of obligations under contracts for the paid provision of services." In one of the lawsuits, the telecommunications company wants to receive 294.1 million rubles from the department. The third parties are the Ministry of Internal Affairs and its subordinate "Main Center for Communication and Information Protection of the Ministry of Internal Affairs of the Russian Federation" (PKU "NCSI of the Ministry of Internal Affairs of Russia"). In the second case, claims were announced in the amount of 231.9 million rubles. Third parties include the Ministry of Defense, the Ministry of Internal Affairs, the FSB, Rosmorrechflot, the Ministry of Foreign Affairs and PKU "SCSI Ministry of Internal Affairs of Russia."

PJSC Rostelecom sued the Ministry of Digital Development of the Russian Federation

As of the specified date, the essence of the claims has not been disclosed. According to available information, we are talking about paying for services for servicing the state system of migration registration and registration of passports. [4]

2022: Refusal of the RF Armed Forces to revise the decision of the Arbitration Court

In January 2022 Supreme Court , he refused Ministry of Digital Development to revise the decision of the City Arbitration Court at the Moscow suit of Rostelecom. In the framework of this case, more than 452 million were collected from the department, rubles as well as almost 195 thousand rubles of legal expenses for the payment of state duties. In February 2019, the court satisfied Rostelecom's claim against (Ministry of Digital Development, Communications and Mass Media predecessor of Ministry of Digital Development) to recover 464 million rubles, in February 2020 - 314.3 million rubles, in November 2020 - almost 530 million rubles. The ministry tried to challenge the decisions on the collection of funds in various instances, but the courts sided with the telecom operator. All these proceedings are of a similar nature.

2020

Rostelecom sued millions from the Ministry of Digital Development ofnce under a 6-year-old contract

As it became known on November 11, 2020, "Rostelecom" through the court recovered a penalty from the Ministry of Digital Development, Communications and Mass Media under one of the contracts concluded in 2014. What kind of order is not reported.

According to Regnum, the Moscow Arbitration Court "fully satisfied" the claims of Rostelecom. In a statement sent to the court in March 2020, the telecommunications operator Rostelecom demanded to recover "unjust enrichment in the amount of 529 649 392 rubles 70 kopecks." By the time the decision was made, the case file said about the recovery of "a penalty 10,894,313,83 the ruble for late payments under investment agreement No. 6 − 01/01/204 of 10.01.2014."

Rostelecom sued millions from Ministry of Digital Development under a contract concluded in 2014

What amount the Ministry of Digital Development will have to pay in the end is not indicated. The court verdict on the claim by 18:00 Moscow time on November 11, 2020 was not made.

The FSB, the Ministry of Internal Affairs, the Federal Agency for Maritime and River Transport, and the Ministry of Defense of the Russian Federation participated in the dispute as third parties. In August 2020, Rostelecom's appeal to Moscow arbitration was reported with a lawsuit against Ministry of Digital Development in the amount of 464.9 million rubles.

Previous lawsuits of Rostelecom and the Ministry of Digital Development Industry (formerly the Ministry of Telecom and Mass Communications) involving other ministries were related to contracts that the company concluded with government agencies. Under the contracts, the company assumed the obligation to ensure uninterrupted communication for departments. Claims were filed after Rostelecom did not receive payments under state orders.

The suspension of the provision of services by Rostelecom would jeopardize the functioning of the system, which could lead to serious damage, said Oleg Khmelevsky, senior lawyer at BGP Litigation, in a conversation with Kommersant. But the law directly obliges Rostelecom to continue to provide particularly significant services until the state customer refuses them, said Anna Yakovleva, senior lawyer at Duvernoy Legal.[5]

Rostelecom is again the only contractor for the development of e-government infrastructure

At the end of October 2020, Prime Minister Mikhail Mishustin signed a decree of the Government of the Russian Federation, which retained Rostelecom's status as the only contractor for the development of e-government infrastructure for 2021-2022.

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Determine December 31, 2022 the deadline for state contracts with Rostelecom Public Joint Stock Company, as well as establish the possibility of the company involving subcontractors, co-executors in the execution of state contracts, provided that its obligations are fulfilled in the amount of at least 5% of the total value of obligations under state contracts personally, the document says.
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Rostelecom again selected as the only contractor for the development of e-government infrastructure

Rostelecom has remained the only contractor of the Ministry of Digital Development for the development of e-government infrastructure since 2009. The previous government decree on the sole executor of these works will be completed at the end of 2020. According to the previous document, the share of the company's fulfillment of obligations under contracts personally amounted to at least 10% of the total value.

The e-government infrastructure includes a single portal of public services, a single system of interdepartmental electronic interaction, a single system of regulatory reference information, a single system of identification and authentication.

The ministry in 2009-2014 paid the company for the creation and operation of this infrastructure 9.1 billion rubles, Rostelecom also invested its own funds, the volume of which is being specified by November 2020.

Earlier, Rostelecom pointed to a tendency to reduce the cost of operating the e-government infrastructure by reducing the number of information systems to be operated, as well as excluding certain types of infrastructure maintenance from the contract.[6][7][8][9]

"Rostelecom" sued 314.3 million rubles from the Ministry of Telecom and Mass Communications

On August 4, 2020, it became known that Rostelecom"" sued 314.3 million rubles from. Ministry of Digital Development, Communications and Mass Media We are talking about debt under the project for the development of a migration and registration accounting system. "World

The Ninth Arbitration Court of Appeal upheld the decision of the lower court, the Prime agency reports, citing the operative part of the ruling. The appeal of the Ministry of Telecom and Mass Communications against the decision of the Moscow Arbitration Court adopted in March 2020 was rejected, after which it entered into legal force.

Rostelecom alone was engaged in a project to support and develop the Mir system, the purpose of which is to increase the degree of protection of identity documents from fakes, to increase the effectiveness of border control and the fight against illegal migration.

The Ministry of Telecom and Mass Communications paid Rostelecom a debt on the project for the development of the gas pipeline Mir

In 2016, by order of the Ministry of Telecom and Mass Communications, Rostelecom ensured the provision of communication services and the functioning of the Mir system. For 2017-2018. the state contract was not concluded, but the operator will continue to fulfill the functions assigned to it by the government.

"Rostelecom" filed a lawsuit, demanding the collection of debts from the Ministry of Telecom and Mass Communications for the second half of 2017 and the entire 2018. The ministry denied the allegations, saying the company should not have provided the service in the absence of a contract.

However, the court agreed with the arguments of "Rostelecom" that "the termination of communication services... is impossible without the written refusal of the state customer, if communication services are provided for the needs of the country's defense, state security and law enforcement. "

At the same time, the court took into account the letters of the defendant submitted by the plaintiff, in which the Ministry of Communications asked to ensure the functioning of the communication channels of the system to ensure information and telecommunication interaction even after the expiration of the contracts.[10]

2017: Rostelecom reassigned as sole e-government development executor

On April 28, 2017, Prime Minister Dmitry Medvedev signed a decree appointing Rostelecom as the sole executor of work on the development of e-government infrastructure for 2017-2018.

According to the document, the operator will be engaged in the development of a single portal of public services, an interdepartmental electronic interaction system, a unified system of regulatory reference information and an identification and authentication system (ESIA).

2016

Rostelecom and the Ministry of Telecom and Mass Communications signed a contract for the operation of e-government infrastructure for 2017

PJSC Rostelecom and the Ministry of Communications and Mass Media of the Russian Federation signed at the end of the year a contract for the operation of e-government infrastructure (IEP) for 2017. The cost of work is estimated at 1.8 billion rubles.

The new contract provides for the operation of information systems as part of the IEP and the provision of integration services for participants in electronic interdepartmental interaction - federal and regional executive bodies, state extra-budgetary funds, local governments, MPSC, credit and other organizations.

It will also ensure the operability of the new portal functions developed in 2016. Among them, in particular, included: a module for background requests, EPGU which is designed to automatically check the user's debts, in particular, on fines TRAFFIC POLICE and taxes; a module for integrating regional content into the EPGU interface implemented within the framework of the Multiregionality project initiated. Ministry of Digital Development, Communications and Mass Media

Under the contract, Rostelecom will provide a number of new services: search optimization of the portal on the Internet, information support on the Odnoklassniki social network and marketing e-mail mailings.

According to the contract, the requirements for the quality of service provision have been increased, taking into account the increasing burden on the e-government infrastructure, in particular, the regulatory deadlines for processing some types of requests and resolving incidents have been significantly reduced. The requirements for monitoring the quality of the work of information systems and services of the portal have been expanded - now data on the state of individual components of the IEP, indicators of the work of information systems, as well as the results of monitoring the quality of services and the performance of the EPSU will be regularly sent to the Situation Center of the Ministry of Communications.

In accordance with the signed contract, Rostelecom in 2017 will provide services for its own hardware and software facilities for placing more than 20 state information systems and software systems on the National Cloud Platform.

InfoTeCS: replacing CMEV crypto equipment will cost 5 times more than updating its software

The InfoTeCS company commented on the initiative of the Ministry of Communications to withdraw and dispose of crypto routers used to connect to the interdepartmental electronic interaction system (SMEV), as previously reported by TAdviser.

Since January 1, 2017, the Ministry of Telecom and Mass Communications stops servicing 550 VipNet Coordinator HW1000 crypto routers belonging to it, installed in federal government agencies and among operators of regional e-government infrastructure (RIEP).

This equipment, transferred to departments under a loan agreement in 2011, will have to be returned to the ministry, then it will be written off.

In the documents of the Ministry of Telecom and Mass Communications, this is explained by the obsolescence of the existing equipment purchased in 2010 and the termination of its support by the manufacturer - the company "InfoTeCS" (read more below).

InfoTeCS reminded TAdviser that the company has been participating in a project to protect communication channels in the system of interdepartmental electronic interaction since 2010.

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Throughout this time, the project used ViPNet Coordinator HW hardware and software complexes of several modifications, which proved their high functional qualities and reliability over 5 years of continuous operation.
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During the operation of cryptographic equipment as part of SMEV, the company has repeatedly released software updates for PAC ViPNet Coordinator HW and received new certificates of compliance with the requirements FSTEC Russia of the FSB of Russia, they add to InfoTeCS.

At the same time, during the preparation of the certificate of the Ministry of Communications of June 28, 2016 "On providing software and hardware to participants in interdepartmental electronic interaction and replacing crypto routers," InfoTeCS did not receive a single appeal from the ministry on further support and maintenance of the crypto equipment involved in the SMEV project, the company notes.

According to the representative of "InfoTeCS," at the time of the creation of secure virtual e-government networks, equipment was supplied PAC of the ViPNet Coordinator HW1000 with a certificate of compliance with the requirements of the FSB of Russia to the means of cryptographic protection of information of class KS3 No. SF/124-1459 from 09.05.2010, valid until 09.05.2013.

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Meanwhile, when preparing the certificate of the Ministry of Telecom and Mass Communications of June 28, 2016, the department did not take into account the possibility of bringing PAC ViPNet Coordinator HW1000 as part of the SMEV in line with the current certificate No. SF/124-2606 of 15.04.2015 by making changes to the documentation (form) and updating the software built into the PAC. In this case, the period of use of the equipment is extended to 15.04.2018 years
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The cost of transferring a software update, forms and new certificates of conformity for the currently functioning PAC ViPNet Coordinator HW in the amount of 550 pieces, according to InfoTeCS calculations, will be about 30 million rubles.

The complete replacement of the equipment of the SMEV participants, the companies add, will cost the federal and regional budgets in the amount of more than 150 million rubles:

  • The cost of 550 pcs. New PAC of other Russian developers, similar in characteristics to the ViPNet Coordinator PAC HW1000, will be about 100 million rubles;

  • The cost of commissioning, including debugging and checking each connection to SMEV on new equipment for 550 complexes, will amount to 52.25 million rubles according to the Technical and Commercial Proposal of PJSC Rostelecom No. 01/05/16408-16 of 25.08.2016 (190 thousand rubles per 2 PAC);

  • The cost of collecting and delivering 550 decommissioned PACS for disposal by the transport company will be about 1.1 million rubles (an average of 4 thousand rubles per 2 PACS).

To this, according to the representative of InfoTeCS, the cost of recycling decommissioned crypto equipment should also be added, which strongly depends on the specific PAC model and is a licensed activity of the FSB of Russia.

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Obviously, in the light of the arguments given, the position "in the Ministry of Communications has figured out how not to spend budget money on e-government" raises many questions. The costs of one ministry for the maintenance and development of SMEV are not only redistributed to all participants in SMEV, but also increase significantly, the burden on budgets of all levels increases, they say in InfoTeCS
File:Aquote2.png

The idea of ​ ​ diversifying the suppliers of cryptographic equipment for SMEV is supported by InfoTeCS, "understanding the importance of state tasks solved with the help of SMEV," but they regret to indicate that the Ministry of Communications did not take into account the information sent to them about the validity of compliance certificates for ViPNet cryptographic equipment used in the SMEV structure, the cost of updating software and the cost of replacing equipment.

The Ministry of Communications stops paying for support services for old crypto equipment for SMEV and recommends replacing it with a new one

Federal and regional government agencies using the interdepartmental interaction system (SMEV) will have to purchase new cryptographic equipment for connecting to it in 2016-2017.

Since January 1, 2017, the Ministry of Telecom and Mass Communications stops servicing 550 VipNet Coordinator HW1000 crypto routers belonging to it, installed in federal government agencies and among operators of regional e-government infrastructure (RIEP).

This equipment, transferred to departments under a loan agreement in 2011, will have to be returned to the ministry, then it will be written off.

In the documents of the Ministry of Telecom and Mass Communications, this is explained by the obsolescence of the existing equipment purchased in 2010 and the termination of its support by the manufacturer - InfoTeCS.

In addition, in connection with the reduction in the budget for the operation of the electronic government, the Ministry of Telecom and Mass Communications will cease to pay the costs of supporting the VipNet Coordinator under a contract with Rostelecom, which is the only operator, from 2017.

Government agencies will have to pay from their own budgets for the purchase, maintenance and reconnection of new crypto equipment to SMEV.

In addition to 550 such devices at the federal level and from RIEP operators, about 1,500 routers were purchased by regional departments, the head of the competitor company InfoTeCS told TAdviser.

The source estimates the total volume of this market segment at 300 million rubles. Such expenses, according to his estimates, will have to be incurred by departments to update outdated equipment and pay for technical support.

On the Infotex website, the cost of one VipNet Coordinator hardware and software complex varies from 91 thousand rubles to 950 thousand rubles, depending on the model.

Until the end of 2015, VipNet Coordinator, according to the requirements of the Ministry of Communications, was the only possible router for access to SMEV. On November 25, 2015, the ministry announced the expansion of the list of cryptographic equipment.

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Until recently, the connection to the IEP could only be carried out using the equipment of InfoTeCS. To date, alternative connection points have been additionally created for the equipment of the companies "Security Code" and "S-Terra"
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The interlocutor of TAdvier in one of Infotex's competitors says that his company intends to receive a significant share of this market segment in 2017.

In addition to buying new equipment, SMEV participants will have to pay for its connection to the e-government infrastructure.

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Perform connection work (commissioning of the departmental segment of SMEV - setting up the cryptographic equipment included in the secure network of SMEV) and further maintenance of the production functions of the secure communication channel can only be carried out by Rostelecom, since cryptographic equipment connected to the secure network of SMEV is a segment of the SMEV network, and SMEV, in turn, is part of the e-government infrastructure, - they say in Rostelecom. - This cryptographic equipment is transferred under the control of Rostelecom, since the company is the only contractor for the operation of the e-government infrastructure
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According to one of TAdviser's interlocutors, the cost of Rostelecom's service for connecting and annual maintenance of one connection in 2016 is 190 thousand rubles, and in 2017 it will increase by 30%.

The Ministry of Telecom and Mass Communications figured out how not to spend budget money on e-government

In the System Project for the Development of Electronic Government (EP) until 2020 (the document was officially presented at the TAdviser IT Government DAY conference on October 12, 2016), the Ministry of Communications described the principles for transferring the functions of the EP infrastructure operator to a partner organization. According to the idea of ​ ​ the ministry, the partner will have to pay for its operation and development from his own funds, and will be able to earn money by providing additional services to business and citizens.

In 2013-2016, the EP infrastructure experienced a significant increase in load. Number of citizens, registered in the ESIA, increased from 3.5 million in January 2013 to 28 million by June 2016, the number of monthly visits to the Unified Portal during this period increased from 5.5 million up to 12 million, and the number of transactions in SMEV from 1.8 billion to 10 billion per year.

An almost twofold annual increase in the load on infrastructure entails the need for a corresponding increase in costs for its operation and development, but the amount of state funding remains unchanged, the system project notes. This limits the further possibility of increasing the number of consumers, the volume of electronic services and services of the EP infrastructure, as well as improving the level of quality of the service provided.

At the same time, the demand for e-government services from commercial organizations is growing. Among such services are the search for accruals in the GIS GMP, the transfer to banks of an electronic statement from an individual personal account in a pension fund, etc. In the future, pre-filling out applications for a person in his personal account, transferring the results of services to third parties in electronic form with the will of a citizen and services that allow placing the services of the Unified Portal on other sites will be in demand.

The provision of a number of e-government services for money, according to the Ministry of Communications, will remove restrictions on the growth of consumption and quality of services.

The ministry considers the model of public-private partnership to be targeted. In the system project, it is described as follows:

The owner of the elements of the EP infrastructure created for budget money under the programs "Electronic Russia" and "Information Society" is the Russian Federation represented by the Ministry of Telecom and Mass Communications. At the same time, the partner organization is the owner of the infrastructure and applied systems that ensure the functioning of the infrastructure elements (since 2009, Rostelecom has been such a partner). The functions and powers of the EP infrastructure operator are transferred to the partner, which makes it possible to remove from the Ministry of Telecom and Mass Communications the burden unusual for the ministry related to operator functions, the analysis of conflict situations, by connecting to the infrastructure and others.

The Ministry of Communications, according to the target model, will ensure control over the use of infrastructure by authorities, interdepartmental coordination and regulatory regulation. The partner must operate at its own expense, both in order to use the infrastructure for the provision of public services, and in order to provide commercial services on its basis. The partner will have to coordinate the structure and size of tariffs for infrastructure services with authorized authorities.

According to the idea of ​ ​ the ministry, the partner will be able to sell transactions to commercial organizations to basic services, for example, banks - to services for providing information about a citizen from the authorities.

The partner, according to the Ministry of Communications, will be motivated to maximize the number of transactions by basic services and at the same time minimize the cost of one transaction, since this increases the margin of its business in the context of state regulation of tariffs.

Another way to earn money may be a service portal, on which the partner will be able to provide comprehensive services for life situations, which will include both state and commercial services. Such a portal can be monetized at the expense of subscription fees or through the sale of advertising, according to the Ministry of Telecom and Mass Communications.

The model described in the system project will increase the partner's responsibility for ensuring the uninterrupted functioning of e-government services, since in the event of accidents and downtime in the provision of services, it will incur significant financial and reputational costs associated with claims of a wide range of customers. Currently, the Ministry of Telecom and Mass Communications is responsible for the functioning of the EP infrastructure, while not having effective opportunities to influence the quality of services, with the exception of formal penalties applied to the contractor under a state contract.

To implement public-private partnerships, among other things, it will be necessary to amend the 149-FZ "On Information, Information Technologies and Information Protection," namely, to establish the procedure for determining the partner who performs work and provides services for the development and operation of infrastructure. It will also be necessary to fix basic rights and obligations, including the right to provide services using the e-government infrastructure that are not related to the provision of public services.

In Rostelecom, TAdviser reported that they consider "the decision to monetize the e-government infrastructure is quite justified." The company's experts are working on their proposals for this document, the operator's representative added.

Recall that in 2015 Rostelecom itself came out with a similar proposal to transfer the functions of the operator to it and monetize the infrastructure. But then his proposal was rejected. Communications Minister Nikolai Nikiforov said that "it's not a matter of trading with the data of Russian citizens."

Accounts Chamber: 90% of the work on the development of the e-government instead of Rostelecom was done by subcontractors

In July 2016, the Board of the Accounts Chamber considered a report on the results of the audit of the use of budget funds allocated for the creation, development and operation of e-government in 2014-2015. The check took place in the Ministry of Communications and Rostelecom.

Despite the fact that Rostelecom was identified as the sole executor of work on the development and operation of electronic government, in fact, the company did not perform the work, but was transferred to subcontracting organizations, the Accounts Chamber said.

In terms of operation, the cost of work carried out directly by Rostelecom, according to auditors, amounted to 25% of the amount of state contracts, in terms of development - about 10%.

The Ministry of Communications did not comment on the statements of the Accounts Chamber. Rostelecom told TAdviser that they did not agree with the estimates given and officially sent their comments and clarifications to the Audit Report to the Accounts Chamber. However, these comments were not taken into account by the Accounts Chamber.

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For example, in 2015, the volume of IEP operation services provided directly by PJSC Rostelecom and its 100% subsidiaries amounted to more than 80%, in 2016 this share will be increased to 85%. The ratio of own work to the work of contractors in contracts for the development of IEP in 2016 will be 90% and 10%, respectively, - said Rostelecom
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The operator's representative clarified that in accordance with the contract, Rostelecom has the right to involve subcontractors on a contractual basis. To improve the efficiency of the project development, the company has been concentrating its project competencies on the basis of subsidiaries - RT Labs and MC NTT for several years.

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They perform the functions of supporting the infrastructure of e-government and its information systems and products, as well as their development and modernization. And it is the companies of the Rostelecom group that attract e-government infrastructure for development and operation, - added the representative of the operator
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The Accounts Chamber declares the overestimation of the cost of the company's services for the development of e-government

In July 2016, the Accounts Chamber announced that the Ministry of Telecom and Mass Communications overestimated the cost of Rostelecom's services under electronic government, providing the company with an additional 10% profitability rate. In addition, the Ministry of Telecom and Mass Communications did not ensure the transfer to the Federal Treasury of equipment stored by Rostelecom worth 316 million rubles[11]

In addition, the Accounts Chamber found that in 2015-2016, the Ministry of Telecom and Mass Communications overestimated the cost of Rostelecom's work. To calculate the cost of services for the operation of the Ministry of Communications, the tariff method was also used. The cost of services calculated by this method in 2015 amounted to 963.4 million rubles, and in 2016 it was predicted in the amount of 1.22 billion rubles.

"E-government" migrates from Oracle to Postgres

The RT Lab system integrator owned by Rostelecom intends to migrate all systems included in the e-government infrastructure from Oracle DBMS to PostgreSQL. This was announced in May 2016 in an interview with TAdviser by the general director of RT Labs Mikhail Bondarenko.

The integrator intends to implement the project without attracting budget money - at his own expense.

RT Lab is Rostelecom's main contractor for the development and operation of e-government. By transferring systems from Oracle to Postgres, the company intends to reduce operating costs and increase project margins, thereby recouping the investments made.

Bondarenko explains the need to migrate all the systems included in the e-government infrastructure at once (SMEV, ESIA, EPGU, etc.) as follows:

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There's no point translating one thing. If you want to achieve an effect, if you want to increase competencies, and at the same time you do not want to develop two competencies in parallel in relational DBMSs, you need to translate everything
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Money for migration will be required "not so much - about the same as the annual support of Oracle," the CEO of RT Lab notes. Subject to the consent of the Ministry of Telecom and Mass Communications, the transfer of systems from Oracle to Postgres, according to Bondarenko, can be carried out in 2016.

Deputy Minister of Communications Alexei Kozyrev told TAdviser that the ministry certainly supports the idea of ​ ​ RT Labs.

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The approach must be balanced so as not to disrupt critical systems. It is necessary to work out the migration plan and implement it jointly, - added Kozyrev
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Having implemented such a project, RT Labs expects to increase its competencies, which it then offers Rostelecom to migrate other systems from Oracle to free software. External customers can also show interest in such an examination, says Mikhail Bondarenko: "Our external customers who have money will gladly buy these services and competencies."

"Electronic government" goes to the cloud, dozens of servers - to scrap

In 2016, the Ministry of Communications plans to write off outdated equipment purchased for the infrastructure of the federal segment of the electronic government of Russia in 2009-2010, a source in the ministry told TAdviser.

The equipment owned by the Ministry of Telecom and Mass Communications is located mainly in two Rostelecom data centers in Moscow - on Sushchevsky Val and on Goncharnaya Street.

According to the contract between the Ministry of Communications and Rostelecom of August 2013 (available to TAdviser), the software and hardware infrastructure of the key electronic government systems - the Unified Portal of Public Services (EPGU) and the Interdepartmental Electronic Interaction System (SMEV) - was purchased in two stages. In 2009, more than 20 HP servers, several Cisco routers and Hitachi storage systems were purchased for EPGU along with DBMSracl.

For SMEV, four blade servers and a tape library, an HP Sun server, a Hitachi disk array and were used. switchboard Brocade The Oracle solution was purchased as a software bus.

In 2010, computing power expanded. This time mainly due to IBM equipment. The infrastructure of EPGU required 26 new servers, SMEV - five. In addition, IBM equipment since 2010 began to be used in the infrastructure of state automated system "Management," the state sales portal, and the management system of departmental informatization.

According to the operation contract in 2014, a total of 78 IBM servers, 29 HP servers, 9 Sun (Oracle) servers and 4 Kraftway servers, 11 Hitachi storage systems, 3 IBM and Sun (Oracle) DSS each operated in the e-government infrastructure.

In 2009, the capital expenditures of the Ministry of Telecom and Mass Communications on e-government infrastructure amounted to about 1.011 billion rubles, in 2010 - 1.153 billion, in 2011 - 843 million, in 2012 - 660 million, in 2013 - 580 million, in 2014 - 188 million.

The disposal of equipment will be carried out after the inventory, which, in turn, will be dealt with by a special commission. The order to create it must be signed by the Minister of Communications.

The decommissioned equipment, according to the TAdviser source, can be transferred to other authorities for use in non-critical tasks - testing, archive storage, etc. The ministry did not comment on the write-off measures.

The Ministry of Communications will not purchase new equipment. Instead, computing power is planned to be rented - this is much more profitable, the source says.

Rostelecom's contract with the Ministry of Telecom and Mass Communications for the operation of e-government infrastructure (IEP) for 2016 does not provide for equipment rental costs, a representative of the operator told TAdviser. Currently, Rostelecom provides technical support for equipment purchased in 2009-2012, he added.

According to TAdviser, the contract is planned to be re-structured without changing the amount (about 2 billion rubles a year), replacing the colocation services with IaaS.

In the concept developed by Rostelecom for the development of the provision of state and municipal services in electronic form (a 2015 document is at the disposal of TAdviser), it was also noted that the bulk of the equipment of the e-government infrastructure owned by the Ministry of Telecom and Mass Communications was purchased in 2009-2010, and in 2015 its service life, which is normatively 5 years, is coming to an end.

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In this regard, the Ministry of Communications of Russia will be forced to make large-scale investments in the purchase of equipment in 2015-2016, which does not correspond to the current financial and economic situation. Another way out of this situation may be a complete transition to leasing infrastructure from Rostelecom OJSC with the implementation of an appropriate migration of information systems. However, in this case, the operating costs for renting infrastructure will grow steadily, since each year both the number of IEP users and the number of implementations of relevant electronic services in various areas of public relations are increasing, the document said.
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"Rostelecom" proposed to change the model of its relationship with the Ministry of Telecom and Mass Communications - to transfer to it the functions of an electronic government infrastructure operator so that it would bear all the costs of its operation and development, and earn money by providing commercial services (for example, selling banks access to information about Russian citizens through IEP with payment for each successful transaction). The Ministry of Telecom and Mass Communications did not support this proposal.

It is possible that the Ministry of Communications will rent equipment for IEP within the framework of the Gosoblako project - in 2016, according to the concept approved by the government, rules for the provision of services should be developed and the first pilot projects should be carried out.

As of January 2016, the state cloud operator was not appointed, the Ministry of Telecom and Mass Communications specified, but, according to TAdviser, it will be a joint venture between Rostelecom and Inter RAO UES - the National Data Centers (NDC) company.

Thus, the e-government infrastructure may become the first large-scale project that will be fully focused on the use of cloud infrastructure within the framework of the "state cloud."

"Rostelecom" will receive 2 billion rubles for the operation of e-government

On December 25, 2015, the Ministry of Communications and Rostelecom announced the signing of a contract for the operation of e-government infrastructure in 2016. The value of the concluded contract is similar to the agreement for 2015 and amounts to 2.034 billion rubles, and the volume of work has increased.

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The new contract added numerous improvements to the main information systems that form the basis of Electronic Government, as well as new systems developed in 2015. Among them is the State Navigation Search System, designed to ensure fast navigation between the sites of government departments, as well as search and monitoring their availability; The Open Platform of Public Services system is a project to provide federal public services in the form of service widgets, the operator said in a statement.
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In accordance with the contract, Rostelecom will provide a number of new services:

  • support of changes in the architecture of information systems,
  • process control,
  • support for test and integration environments,
  • using a service to automatically correct errors when entering data into forms
  • monitoring of functional scenarios for ordering public services.

The concluded contract significantly increased the requirements for the quality of service provision, taking into account the increasing burden on the e-government infrastructure - laid down:

  • an increase in the average daily number of user interaction sessions with the Unified Portal of Public Services by 50%,
  • an increase in the number of payments by 233%,
  • an increase in the number of transactions through SMEV - by 138%,
  • an increase in the number of checks of electronic signatures of documents - by 168%.

The requirements for e-government information security services, monitoring the quality of information systems and services, registration of incidents of the first and critical priorities have been significantly expanded.

In accordance with the signed contract, Rostelecom in 2016 will provide services for its own hardware and software facilities for placing more than 20 state information systems and software systems on the National Cloud Platform.

2015: Reassignment of Rostelecom as sole executor, connection to Arkady Dvorkovich's project

E-Government Development Contracts

The first contract in 2015 for the development of electronic government of the Ministry of Communications and Rostelecom was signed in early July. It concerned the refinement of the Unified Identification and Authentication System (ESIA). The amount of the contract is 69.75 million rubles.

At the end of August, information on five more contracts was published on the public procurement website - two for the development of SMEV (75 and 25 million rubles), two for the Unified Portal of Public Services (192.3 and 11.4 million rubles), as well as for the development of the Unified Space of Trust electronic signature (25 million rubles).

The texts of contracts on the public procurement portal are not published by the Ministry of Communications.

In total, in 2015, the Ministry of Telecom and Mass Communications planned to invest about 600 million rubles in the development of electronic government information systems.

Minister of Communications against the transfer to Rostelecom of the powers of the e-government operator

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Rostelecom today is the only executor of this project. The operator is the Ministry of Communications. Government functions cannot be transferred to private companies, even if they have a certain share of state capital. It seems to me that it is incorrect to talk about the transfer to Rostelecom of powers to fulfill the state function of the operator of this system, and we should only talk about how to optimize spending on e-government infrastructure. We are engaged in cost optimization, - said the Minister of Communications Nikolai Nikiforov in an interview with Interfax[12], commenting on the initiative of Rostelecom to transfer to him the powers of the electronic government operator
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According to the minister, "this is a premature proposal in need of detailed study. It's not a matter of trading with citizens' data. " Russia

Rostelecom is going to make money on e-government infrastructure

On May 27, 2015, Interfax announced a proposal sent by Rostelecom to the Government to change the mechanism for providing electronic public services.

"The company wants to take away from the Ministry of Communications the authority to develop and operate e-government infrastructure (IEP) in order to create and sell services for private and legal entities on its basis[13] said].

As of May 2015, the concept is being studied by relevant departments, and the Ministry of Telecom and Mass Communications, according to Interfax, generally supported it, proposing to finalize a number of provisions.

Rostelecom, if it receives e-government infrastructure from its department, plans to open access to it to other market players to create complex services. The main idea is to combine various state and commercial services within the framework of solving typical tasks of citizens and business. For example, the service "I bought a car" (providing traffic police and insurance services at one request) or the service for legal entities to submit reports to regulatory authorities (FTS, Federal Treasury, Social Insurance Fund, FIU, etc.), the agency said.

According to the company, it will develop the e-government infrastructure at its own expense and earn money by selling services and services. According to the concept, Rostelecom will be the only operator of basic (identification, authentication and guaranteed delivery of information) and some related services (services of exact time, cross-border interaction and storage), which together form a trusted infrastructure of electronic interaction.

At the same time, the infrastructure will remain in the ownership of the Ministry of Communications, and the state operator will use it on the basis of an agreement with the ministry. To implement such a scheme, changes in legislation will be required, an Interfax source said.

The implementation of the proposed scheme will allow Rostelecom, according to its preliminary calculations, in 2016 to receive income in the amount of 1.2 billion rubles, in 2017 - 7 billion rubles, in 2018 - 9 billion rubles, in 2019 - 19.8 billion rubles, in 2020 - 43.6 billion rubles.

The company's costs will amount to 480 million rubles, 1.2 billion rubles, 2.3 billion rubles, 5.1 billion rubles and 12 billion rubles, respectively, the concept says.

Reassignment by Single Agent

On May 21, 2015, Prime Minister Dmitry Medvedev signed an order appointing Rostelecom as the sole executor of work on the development of e-government infrastructure in 2015-2016. [14] of the[14].

The list of systems concerned by the order includes:

  1. Unified portal of public services (EPGU)
  2. Unified Trust Space (CSA)
  3. Unified system of interdepartmental electronic interaction (SMEV)
  4. Unified system of reference books and classifiers (ESNSI)
  5. Coordination system, ensuring the formation of a single information space in the field of ICT management in the public sector
  6. National platform for providing remote processing and storage services
  7. Unified Identification and Authentication System (ESIA)

The signing of the order will allow the Ministry of Communications and Rostelecom to conclude contracts for the development of the listed information systems.

Deputy Minister of Communications Alexei Kozyrev on May 21, 2015 told TAdviser that the contract documentation was sent to Rostelecom for approval.

The TAdviser source, familiar with the activities of the Ministry of Communications, at the same time predicted that the agreement could be delayed. This is due to the fact that all terms of reference for contracts with the sole executor of the Ministry of Telecom and Mass Communications will now have to be coordinated with Deputy Prime Minister Arkady Dvorkovich.

Earlier, Dvorkovich, who is the curator of the Ministry of Telecom and Mass Communications in the Government, did not directly participate in the coordination of contracts between the ministry and Rostelecom for the development of e-government.

Signing a contract for the operation of e-government systems

In March, the Ministry of Telecom and Mass Communications signed a contract with Rostelecom for the operation of e-government infrastructure in 2015 in the amount of 2.035 billion rubles.

Under the contract, the company provides services for placing more than 15 government information systems on the resources of its national cloud platform.

Compared to 2014 last year, clauses related to the maintenance of systems developed in 2014 were added to the contract. In particular, we are talking about the federal state information system of pre-trial appeal, the subsystem "Monitoring of the data transmission network of authorities," etc.

In addition, the contract provides for the provision of communication services for a single data transmission network, which provides access for federal executive bodies to regional and municipal information, as well as the transfer of data from federal government agencies participating in a pilot project to create a single telecommunication infrastructure.

Rostelecom noted that in the new contract, the customer significantly increased the requirements for the quality of services.

Preparation of a draft order on the appointment of Rostelecom

In January 2015, it became known that in 2015-2016 Rostelecom will continue to receive orders from the Ministry of Communications for the development of electronic government systems without tenders. As of January 19, 2015, the Ministry of Telecom and Mass Communications was preparing a draft order to determine Rostelecom as the sole executor of work on the development of e-government for 2015-2016.

2014: Mobile App Flaw Claims

Breaking one of the contracts

On December 19, Deputy Minister of Communications Alexei Kozyrev sent a letter to Rostelecom Senior Vice President Andrei Cheglakov about the customer's unilateral refusal to fulfill contract No. 0410/38 of July 4, 2014[15] Ministry of [15]>.

The contract was devoted to the creation of mobile applications of the public services portal for smartphones and tablets based on iOS, Android and Windows. Its amount was 26 million rubles.

"In accordance with the terms of the state contract, your organization has committed to work with the 15.07.2014 14.11.2014 in accordance with the schedule. However, as of December 18, 2014, your organization fulfilled its obligations under the state contract improperly, "Kozyrev said in a letter
.

Rostelecom completed the development of applications for smartphones by the scheduled date, but did practically nothing in terms of tablets, wrote CNews.

2013: Sividov, instead of Nashchekin, is the curator of the e-government at Rostelecom

New e-government curator

Rostelecom
В ноябре ответственным за электронное правительство вице-президентом "Ростелекома" был назначен Alexey Sividov[16]

Audit results

In October, the Ministry of Telecom and Mass Communications disclosed the results of an audit of the electronic government infrastructure created at Rostelecom in 2009-2011[17].

The audit "demonstrates a number of technical and organizational shortcomings limiting the development of e-government," the document says: "The creation of infrastructure was carried out consistently, as new tasks arose, without designing a technical architecture, standardizing external interfaces, properly documenting information systems and the procedure for their operation."

The formed infrastructure, according to the Ministry of Communications, is structurally redundant, insufficiently manageable and not capable of development. Excessive architectural solutions lead to overestimated costs for the support and operation of the system, the auditors of the Ministry of Telecom and Mass Communications considered.

Audit Decision

In May MINISTRY OF INTERNAL AFFAIRS , the heads and the Ministry of Telecom and Mass Communications Vladimir Kolokoltsev and Nikolai Nikiforov met with President Vladimir Russia Putin, following which Putin gave an oral instruction to ministers to check the quality of implementation of information systems developed by Rostelecom within the framework of the Electronic Government project[18] and the Ministry of Telecom and Rostelecom[18]

Appointment of Andrey Cheglakov

In May, Andrey Cheglakov, founder of the Steepler IT company, known in the 1990s, was appointed senior vice president of Rostelecom, responsible for the development of the Information Society (this area also includes the Electronic Government project).

Presidential change

On March 27, 2013, the board of directors of Rostelecom announced a decision to change the president of the company: instead of Alexander Provotorov , Sergei Kalugin, who in 2009-2012. was the general director of National Telecommunications.

Riot of the regions

The regions asked the Ministry of Telecom and Mass Communications to amend the existing regulations in order to be able to integrate regional portals of public services (RPGU) with a single portal of gosuslugi.ru (EPGU). This will allow the subjects to place the developed electronic services at EPGU in the form of links to their own portals and not pay the operator of EPGU Rostelecom for the withdrawal of services to a single portal, CNews wrote in February 2013.

"On the basis of existing decisions and orders, the regions are obliged to display services electronically at the EPGU," said Konstantin Pishchulin, programmer at the Electronic Ulyanovsk State Budgetary Institution, project manager SMEV and UEC in the Ulyanovsk Region. - All work on a single portal is carried out only by Rostelecom. Being a monopolist, he, in fact, assigns the cost of this work. "

The cost of withdrawing one simple "atomic" service, according to Pishchulin, is 340 thousand rubles: "If variations appear in it, then the cost multiplies." There is also a second participant in this process - the developer of the service from the department. The cost of his work can be 120-150 thousand rubles. for one electronic service.

At the same time, in the Ulyanovsk region alone, about 2,000 electronic services should be displayed on the portal. And they all tend to have two variations on average. "Accordingly, at least 4,000 simple services are obtained. In addition, services are changing, this is a dynamic process, "the representative of the region explained.

Pishchulin's point of view in an interview with CNews was shared by representatives of other regions, after which Communications Minister Nikolai Nikiforov said on Twitter that this situation is an example of "how a separate company's business plan has become a serious problem for all regions of the country."

Dismissal Alexey Nashchekina

In February, Alexei Nashchekin left the post of vice president for innovative development of Rostelecom[19]Among the reasons for the dismissal of the top manager, a source in Rostelecom called the savings planned for 2013, as well as a change in the approach to the development of e-government in the Ministry of Telecom and Rostelecom Communications, where the corresponding department and project office were formed.

Nikolai Nikiforov (left) has repeatedly criticized Rostelecom's activities in the direction of e-government, which was supervised by Alexei Nashchekin (right)
Unable to work with Nikiforov in February 2013, Nashchekin resigned from Rostelecom

Criticism of the activities of Rostelecom Nikolai Nikiforov

In January, Minister of Communications Nikolai Nikiforov said[20]:

The serious risk that we, unfortunately, still see during the implementation of the project is a periodic, I would even say, systematic violation of the terms and obligations of the sole executor - Rostelecom. Here we have a full-time job. Many governors also express a certain concern here, and during our 2 times a week ongoing video conferences, we try to remove these problems.

2012

Reassignment of Rostelecom as sole executor

On March 2, 2012, Vladimir Putin (at that time the Prime Minister) signed an Order[21], according to which Rostelecom was appointed the sole executor of the work on the further creation and development of a complex of information technology and telecommunication elements of infrastructure and electronic government systems.

The order concerned the following works:

  1. Development of the federal state information system "Unified portal of state and municipal services (functions)."
  2. Develop mechanisms to use mobile devices to access e-government services.
  3. Development of services for interaction of citizens and legal entities with state authorities using e-mail created on the basis of the federal state information system "Unified portal of state and municipal services (functions)."
  4. Create a single e-signature trust space.
  5. Development of the system of interdepartmental electronic interaction.
  6. Create a unified system of directories and classifiers used in state and municipal information systems.
  7. Create a unified civil registration system (electronic registry office).
  8. Implement the Electronic Region event.
  9. Creation and development of the state information system for accounting of information systems developed and acquired at the expense of the budgets of the budget system of the Russian Federation.
  10. Implementation of measures to coordinate the spending of funds of state authorities for the use of information technologies.
  11. Create a national platform for distributed data processing, in which computer resources and capacities are provided to the user as an Internet service.
  12. Develop information retrieval tools for different types of content.

Early termination of Rostelecom's contract with the Ministry of Telecom and Mass Communications

On February 13, 2012, it became known that the Board of Directors of OJSC Rostelecom approved an agreement on the termination of the state contract with the Ministry of Telecom and Mass Communications of August 30, 2011 "Development of e-government infrastructure within the framework of the implementation in 2011 of the measures of the state program of the Russian Federation" Information Society (2011-2020). "

The contract is terminated by mutual agreement of the parties with confirmation of the absence of material claims to each other on its execution. At the time of termination of the contract, Rostelecom actually completed, and the Ministry of Telecom and Mass Communications accepted work for 841.188 million rubles.

Rostelecom fully and on time completed all the work provided for by the contract, but their total cost was less than 841.2 million rubles, indicated in the contract, the company representative explained. Therefore, the termination procedure with mutual refusal of claims was used to close the contract.

2011

Charges of embezzlement in "Electronic Russia" from the Prosecutor General's Office

On August 30, 2011, the Prosecutor General's Office announced the identification of embezzlement of budget funds allocated for the implementation of the federal target program "Electronic Russia (2002-2010)."

The materials of the audit carried out by the Prosecutor General's Office were sent to the Investigative Department of the Ministry of Internal Affairs.

"The Ministry of Telecom and Mass Communications of Russia has concluded state contracts with Rostelecom OJSC worth more than 2 billion rubles. for the performance of work within the framework of the federal target program" Electronic Russia (2002-2010), "the Prosecutor General's Office said in a statement. - During the audit carried out by the General Prosecutor's Office in the Ministry of Telecom and Mass Communications of Russia and OJSC Rostelecom, data were obtained indicating the embezzlement of part of these funds by deception or breach of trust. "

Thus, by creating schemes from numerous intermediary firms by almost 270 million rubles. the cost of software and hardware acquired by the Ministry of Communications through Rostelecom under the state contract was overestimated, the Prosecutor General's Office said.

"The Ministry of Telecom and Mass
Communications paid 653 million rubles for the purchased equipment, with its actual cost of 383 million rubles," the investigators say.

At the same time, it was established that one of the main equipment suppliers carried out dubious operations related to the transfer of funds in the amount of 150 million rubles. to the accounts of an offshore company. At the same time, the General Prosecutor's Office discovered the presence of a conflict of interest among persons who worked at Rostelecom and in the commercial structure that purchased equipment within the framework of the Electronic Russia federal target program.

Also, the Ministry of Telecom and Mass Communications transferred 10 million rubles. to Rostelecom for the implementation of research work on the topic: "Conducting an examination of the implementation of the state program for creating technology parks in the Russian Federation in the field of high technologies," which in fact were not carried out by the company. The report on their implementation consists entirely of materials previously prepared by the Ministry of Communications as part of the implementation of the functions assigned to it, the Prosecutor General's Office adds.

In this regard, the Prosecutor General's Office sent the inspection materials to the Investigative Department of the Ministry of Internal Affairs of Russia to resolve the issue of initiating a criminal case under Part 4 of Art. 159 of the Criminal Code of the Russian Federation (fraud committed on an especially large scale).

On August 31, 2011, Deputy Minister of Communications and Mass Media Ilya Massukh commented on the results of the audit by the Prosecutor General's Office of the implementation of the Electronic Russia program. The audit was carried out for the period 2009-10. in connection with the expiration of the program, the deputy minister said. But the statement of the prosecutor's office is surprising in the Ministry of Communications, since the materials for the check were provided to the supervisory authority only five days ago.

The Ministry of Telecom and Mass Communications does not know which supplier and which heads of Rostelecom are in question, since they have not seen the inspection materials. If violations are discovered, the ministry is ready to cooperate with the Prosecutor General's Office, Massukh stressed, adding that "we live in a legal state and only the court can make a decision on guilt."

Rostelecom also expressed disagreement with the conclusions of the Prosecutor General's Office. In its statement, the company claims that all purchases are carried out during tenders, suppliers are certified distributors of the world's largest vendors, and the prices of government contracts are agreed with the Ministry of Communications, the Ministry of Finance and the Ministry of Economy.

The supplier to which the Prosecutor General's Office drew attention is NVision Group, a source close to one of the audited organizations of the Ministry of[22] told CNews[22]. The contract in question is the procurement of IBM equipment, he adds.

"It is not clear where the Prosecutor General's Office got the figure of 270 million rubles," says the source of CNews. - Even the difference between the price of the state contract concluded by the Ministry of Telecom and Mass Communications with Rostelecom and the cost of equipment purchased for its sale is less - 130 million rubles. This despite the fact that this difference includes not only Rostelecom's margin, but also the cost of commissioning. "
"Perhaps, by the market value of the equipment, the Prosecutor General's Office understands the price of components without taking into account delivery and assembly," the CNews source continues.

As its own version, the interlocutor of CNews suggested that under offshore the Prosecutor General's Office could mean the structure of foreign developers of technology: "Maybe these are companies from Southeast Asia that supply equipment?" NVision did not comment on the situation, since they did not see the inspection materials.

The beginning of the connection of federal departments and regions to the SMEV

In order to fulfill the requirements of 210 FZ, Rostelecom connected federal and regional authorities to the SMEV.

The process of connecting federal departments to the SMEV was more complicated than connecting the regions. "If there are" boxed "solutions for the regions, then there are no such solutions for the departments - they are all different, and each of them was responsible for the transfer of public services to electronic form," said Rostelecom President Alexander Provotorov[23]

The specifics of the work on connecting to SMEV in the regions was a shortage of qualified personnel and organizational problems, Rostelecom said: "The existing IT systems in the regions need to be finalized taking into account the rules of interdepartmental interaction. They include the use of web services, security features, appropriate encryption algorithms, etc. Sometimes this requires a special qualification of specialists on the ground, and often there are not enough such specialists. "

In some regions, Rostelecom performed work on its own, in some - attracts subcontractors. Another inhibitory factor is the need for tenders.

"It will
not be possible to just take it and immediately implement it, to perform these works you need to announce a competition, choose a winner, etc.," the operator's representatives explained.

According to this scheme, the operator received half of the existing regional customers. The regions also have the opportunity to choose a single supplier. The other half went this way.

As of March 2011, according to Vice President of Rostelecom Alexei Nashchekin, 7 pilot regions - Sverdlovsk, Novosibirsk, Kemerovo, Murmansk, Lipetsk, Kursk and Astrakhan regions - use the operator's unified solution for providing electronic public services (domain names of regional portals - региона.gosuslugi.ru code).

On average, each of the listed entities pays 15 million rubles for the use of Rostelecom's infrastructure and software. Per year, said Nashchekin CNews[24]. The operator signed a total agreement on strategic partnership with 73 constituent entities of Russia.

Rostelecom is the only e-government contractor at the Information Society

On March 21, 2011, the Government of the Russian Federation determined OJSC Rostelecom as the sole executor of a number of events of the state program "Information Society/2011-2020." The list of these measures for Rostelecom was approved by government order No. 453-r dated March 21, 2011. It includes:

1. Development of a single portal of state and municipal services/functions/.

2. Develop mechanisms to enable mobile devices to access e-government services.

3. Development of services for interaction of citizens with state authorities using e-mail created on the basis of a single portal of state and municipal services/functions/.

4. Development of telephone service centers.

5. Create a single e-digital signature trust space.

6. Development of interdepartmental electronic interaction based on the interaction system.

7. Formation and development of the infrastructure of a universal electronic card/in the part belonging to the competence of federal executive bodies/.

8. Creation of a unified system of directories and classifiers used in state and municipal information systems.

9. Creation of a unified civil registration system/electronic registry office/.

10. Development of the state automated system "Management."

11. Development of the Electronic Region event.

12. Creation of technological infrastructure for electronic payments for public services/on the basis of a single portal of state and municipal services/functions//.

13. Creation of a system for monitoring the implementation of instructions of the Government Commission on the introduction of information technologies into the activities of state and local self-government bodies.

14. Implementation of measures to coordinate the expenditure of budgetary funds of state authorities for the use of information technologies.

15. The creation of a national platform for distributed data processing, in which computer resources and power are provided to the user as an Internet service.

16. Ensuring the development of information systems in the field of public procurement and bidding.

17. Development of information retrieval tools for various types of content.

2010

Massukh and Nashchekin - curators of e-government

Alexey Nashchekin, who previously worked at NVision Group, was appointed Deputy General Director of Rostelecom, responsible for the development of e-government.

Since 2010, Deputy Minister Ilya Massukh has been responsible for the Electronic Government project at the Ministry of Telecom and Mass Communications.

Ilya Massukh (left) at a round table on electronic government in Novosibirsk in 2010 said that Rostelecom "comes to the region not in order to impose some solutions, but in order to integrate with federal systems, then valuable that is done within the subject." In the center in the photo of the deputy governor of the Novosibirsk region Alexei Khomlyansky, on the right - Alexey Nashchekin

Expanding Computing Power

The computing power of the e-government infrastructure has expanded. Mainly due to IBM equipment. The infrastructure of EPGU required 26 new servers, SMEV - five.

Launch of standard Rostelecom solutions for the regions

In August 2010, it became known that Rostelecom was negotiating a private-state partnership with regional administrations, Deputy General Director of Rostelecom Alexei Nashchekin told Vedomosti.

According to the law Russia , citizens should have access to electronic public services, including at the regional level, but the regions often do not have money to create the necessary infrastructure, he explained. Rostelecom offered them a partnership: it invests in the creation of infrastructure (data centers, communication channels software , etc.), develops and places standard services on it, prepares regulations, and the regions then use this complex as a paid service. Agreements by this time have already been signed with the Tula, Sverdlovsk regions and with the Krasnodar Territory, more than 40 regions are ready for partnership.

For the use of its solutions, Rostelecom expects to receive from 5 million to 15 million rubles. per year, this is ten times less than the cost of creating its own infrastructure by each region, Nashchekin noted. Rostelecom hopes to recoup investments in regional elements of e-government in 5-7 years.

He invited other companies to participate in the project. Their products and services will be integrated into a comprehensive service for the regions, and income will be shared with Rostelecom. Such a partnership scheme with Rostelecom was discussed, for example, by the iT system integrator, said its president Tagir Yapparov. ATI is already participating in such projects - for example, together with Synterra. Participation in the project was also discussed with IBS, but it is not yet possible to talk about specific agreements, said its general director Sergei Matsotsky. The decision to involve IBS in such a project will depend on its actual content and the commercial terms of the partnership. Matsotsky's attitude to the prospects of the project was cautious: the "software as a service" model is still extremely widespread.

2009

Launch of the first version of the public services portal

The unified portal of public services was launched on December 15, 2009 at Gosuslugi.ru. The next day, Communications Minister Igor Shchegolev said: "The unprecedented high interest of Russian citizens in the test version of the public services portal indicates that services in electronic form are highly in demand by[25].

In the first hours of the portal, the number of user requests exceeded 1000 per second. During the first night of the portal's existence, its visitors made over a million clicks, the minister noted: "Few expected that from the first minutes the portal would reach the level of the most popular information resources on the world Internet," Shchegolev noted.

Such statistics, according to the minister, made it possible to draw two conclusions: "Firstly, the capacity of the portal needs to be urgently increased so that by the end of the term of work in test mode on December 31, 2009, it is possible to guarantee the work of citizens with the portal without difficulties. Secondly, the fact that we have registered such a high level of interest of Russians and the demand for the portal of public services means that the first step has been taken towards a real, "people's information society, which is based not on departmental initiatives, but on the living interest of citizens."

E-Government Infrastructure Development

Almost the entire federal segment of the electronic government of Russia is located in two Rostelecom data centers in Moscow - on Sushchevsky Val (northern part of the Third Transport Ring) and on Goncharnaya Street (Taganskaya metro station area). Information systems and equipment partially belonged to the Ministry of Communications, partially rented from Rostelecom[25].

The software and hardware infrastructure of the key electronic government systems - the Unified Portal of Public Services (EPGU) and the Interdepartmental Electronic Interaction System (SMEV) - was purchased in two stages. More than 20 HP servers, several Cisco routers and Hitachi storage systems were purchased for EPGU along with DBMSracl. Four blade servers and a Sun tape library, an HP server, a Hitachi disk array, and a Brocade switch were used for SMEV. The Oracle solution was purchased as a software bus.

The decision to appoint Rostelecom as the sole executor

The Ministry of Telecom and Mass Communications appealed to the country's leadership with a proposal to transfer the infrastructure of Electronic Government to Rostelecom[26]Dmitry Medvedev (at that time - President of Russia) and Vladimir Putin (at that time - Prime Minister) approved the proposal of Igor Shchegolev (at that time - Minister of Communications) to appoint the operator as the only contractor for the formation of e-government infrastructure within the framework of the federal target program "Electronic Russia (2002-2010)." Also, on the basis of Rostelecom, it was decided to create a single national operator of e-government infrastructure.

On August 26, Putin signed an ORDER OF THIS[27]. The list of events included:

  1. Analysis of the level of development of information and telecommunication technologies and their use by citizens, organizations and public authorities
  2. Analysis of information processes of interdepartmental interaction, as well as preparation of a system and technical project for the creation and operation of e-government infrastructure in the Russian Federation
  3. Creation of e-government telecommunication infrastructure on the basis of a single operator
  4. Creation of a distributed infrastructure of the All-Russian State Information Center on the basis of a single operator
  5. Create a network of certification centers based on a single operator.
  6. Create an e-government infrastructure management system based on a single operator
  7. Create an infrastructure for public access to information about the activities of public authorities and their services provided by the Internet. Ensuring regulated access of state authorities, citizens and organizations to information contained in state information systems (in the part assigned to the Ministry of Telecom and Mass Communications of Russia)
  8. Development of telephone service centers of citizens and organizations
  9. Provision of public services in electronic form, including using the Internet (in the part assigned to the Ministry of Telecom and Mass Communications of Russia)
  10. Development of a single vertically integrated automated information system for monitoring the performance of federal state authorities, state authorities of constituent entities of the Russian Federation and local self-government bodies to achieve key indicators in the field of socio-economic development of the Russian Federation, industrial development, implementation of priority national projects and state programs (state automated system "Management")
  11. Conduct expert examination of electronic government infrastructure elements created within the framework of the Program implementation (in the part assigned to the Ministry of Telecom and Mass Communications of Russia)
  12. Creation of a system for managing the implementation of the Program's activities, departmental and regional informatization (in the part assigned to the Ministry of Telecom and Mass Communications of Russia)
  13. Development of a unified system for planning and monitoring the use of information and communication technologies in the activities of state authorities.

The provision of services within the framework of Electronic Government can support the business of Rostelecom, which suffered after the liberalization of the long-distance communication market in 2006, First Deputy General Director of Svyazinvest Alexander Provotorov told Vedomosti earlier.

Financing

Development and operation of federal infrastructure

2016

On December 25, 2015, the Ministry of Communications and Rostelecom announced the signing of a contract for the operation of e-government infrastructure in 2016. The value of the concluded contract is similar to the agreement for 2015 and amounts to 2.034 billion rubles, and the volume of work has increased.

2015: Audit of the Accounts Chamber revealed overstatement of the contract value

In 2015, the Ministry of Communications, according to Deputy Minister of Communications Alexei Kozyrev, intends to invest about 600 million rubles in the development of e-government.

Another 2 billion rubles in 2015 is planned to be spent on the operation of already created electronic government systems.

In July 2016, the Board of the Accounts Chamber considered a report on the results of the audit of the use of budget funds allocated for the creation, development and operation of e-government in 2014-2015. The check took place in the Ministry of Communications and Rostelecom.

During the audit, financial and economic justifications for the operation of e-government were analyzed. The Accounts Chamber announced the establishment of the facts of overpricing of state contracts concluded by the Ministry of Telecom and Mass Communications with Rostelecom in 2015 and 2016.

To calculate the cost of services for the operation of the Ministry of Telecom and Mass Communications, the tariff method was also used, while the tariff method is used by the customer if the prices of such services are subject to state regulation or established by municipal legal acts, the controlling department said.

Services provided within the framework of the operation of e-government infrastructure are not subject to state regulation, the Accounts Chamber noted. The cost of services calculated by the tariff method in 2015 amounted to 963.4 million rubles, and in 2016 - 1.22 billion rubles.

File:Aquote1.png
The calculation of the cost of services for the lease of software and hardware capacity and the placement of hardware was made by the Ministry of Telecom and Mass Communications of Russia on the basis of commercial tariffs of PJSC Rostelecom, where the corresponding profit rate has already been laid, but the Ministry provided for an additional profit to the tariff of PJSC Rostelecom in the amount of 10%. This led to an overestimation of the price of state contracts for the operation of e-government for 2015 and 2016. by 37.4 million rubles, - said the Deputy Chairman of the Accounts Chamber Vera Chistova
File:Aquote2.png

2011 - 2014

In 2014, the Ministry of Telecom and Mass Communications paid about 500 million rubles for the development [28] electronic government, Rostelecom received about 70-75% of them[28].

In 2014, 1.980 billion rubles were spent on the operation of e-government. This is almost twice the cost of operation in 2013 (see table below).

The Ministry of CNews explained the rise in price by several reasons[29].

First, the contract included payment for communication channels used by federal authorities when working with SMEV. Secondly, for the first time in 2014, several pilot departments were provided with a single telecommunication infrastructure (the so-called "Gosoblako"), the payment of which was also included in the contract. Thirdly, the number of systems included in the e-government infrastructure has increased.

About 700 million rubles were allocated for communication services in the 2014 contract, about 1.3 billion rubles for the operation of information systems.

IEP operation financing volumes (mln RUB)

2011 2012 2013 2014 TOTAL
619 925 1185 1980 4709

2009-2010

In 2009, Vladimir Putin signed an order defining Rostelecom as the sole executor of work related to the creation of an "electronic government" within the framework of the federal target program "Electronic Russia." The budget of the entire Electronic Russia for 2009 and 2010, according to the Ministry of Finance, is 2.748 billion rubles. and 3.1 billion rubles. respectively. Rostelecom the Ministry of Communications and the Ministry of Finance found it difficult to clarify how much of these allocations Rostelecom will receive. The amount discussed is more than 1.5 billion rubles. until the end of 2010, said a source in one of the interested departments.

Until the end of 2010, Rostelecom could receive 1.15 billion rubles from the state. under a contract concluded in November 2010 and for a period of less than a month[30]. We are talking about the remaining work on the creation of e-government infrastructure provided for by the federal target program "Electronic Russia."

The state contract was dated November 15, 2010. According to its terms, by December 10, 2010 Rostelecom must complete all the work on the formation of the e-government infrastructure laid down in the federal target program "Electronic Russia." In particular, these are:

  • "ensuring the provision of public services in electronic form,"
  • "creating an infrastructure for public access to information on the activities of state authorities<...> and to their services provided through the Internet,"
  • "development of telephone service centers for citizens and organizations,"
  • "development" of the system for monitoring the results of the work of authorities, etc.

For all these works, Rostelecom is due 1.153 billion rubles. In comparison with its revenue, for example, for the third quarter of 2010, this is only 7.6%, nevertheless, the contract with the Ministry of Telecom and Mass Communications belongs to the category of large for the company, its representative said.

A similar situation was in 2009: a contract with Rostelecom (for 1.01 billion rubles) The Ministry of Telecom and Mass Communications concluded only on November 12 with a due date of December 15. Later, the control department of the president considered that part of the work entrusted to Rostelecom turned out to be a duplication of what had already been done.

But it was not about Rostelecom's obligation to fulfill all the work laid down in the contract in less than a month, said Ilya Massukh, a representative of the company and Deputy Minister of Communications and Mass Media (his signature is on the contract). The work began back in 2009 and goes according to the schedule approved by the government, the representative of Rostelecom explained. It's just that the state contract was signed with a delay. Like any other state contract, this one involved a long approval procedure and, in addition, had to be approved by the board of directors, he adds. De facto, Rostelecom financed all the works of 2010 with its own funds, says a company representative. How much the company spent, he does not specify.

In July 2010, the Ministry of Telecom and Mass Communications revised some of the activities of Electronic Russia related to IT, and in August the corresponding changes were made to the government decree on a single contractor for creating infrastructure for the federal target program, Massukh explained to Vedomosti. The de facto contract was agreed back in September 2010, he says, but by this time the management of Rostelecom had changed (former general director Anton Kolpakov gave way to Alexander Provotorov). As a result, the contract was signed only in November.

And since 2011, a new state program "Information Society" begins to operate, on which the state decided to spend 3.1 billion rubles in the first three years. Many of the contracts of the Ministry of Telecom and Mass Communications should be played at competitions, which should be completed by the end of February 2011, Massukh said. Rostelecom, according to its representative, hoped to participate in these works.

Federal Infrastructure Capital Expenditures

The amount of financing for the creation and development of the federal level of IEP (capital expenditures by year) allocated by the Ministry of Telecom and Mass Communications from 2009 to 2014 (million rubles)

2009 2010 2011 2012 2013 2014 TOTAL
1011 1153 841 660 580 188 4432

Regional infrastructure

Since 2013, the regions have not paid Rostelecom for the operation of e-government infrastructure, because this is done by the federal Ministry of Communications. The amount paid by the Ministry of Telecom and Mass Communications to Rostelecom in 2013 amounted to 957 million rubles.

Until 2012, the operation of regional infrastructure was paid from the budgets of the constituent entities of the Federation. Each of them entered into its own contract with Rostelecom. According to the head of the Ministry of Telecom and Mass Communications Nikolai Nikiforov, the price of one such contract was about 15 million rubles. per year, and only 83 regions paid the operator about 1 billion rubles.

According to the presentation of Rostelecom itself, the average annual service fee it received from each region ranged from 10 to 30 million rubles. The operator pointed to a "high level of margin" in this area - up to 20% at the implementation stage, up to 40% at the service stage.

See also

Is the foundation strong? 42 inconvenient questions about the electronic government of Russia

Notes

  1. The court denied cassation to the Ministry of Digital Development to recover 30 million rubles from the Rostelecom CKD
  2. The court recovered 294 million rubles from the Ministry of Digital Development in favor of Rostelecom
  3. The court ordered the Ministry of Digital Development to pay Rostelecom a debt of 231 million rubles
  4. Rostelecom through the court demanded from the Ministry of Digital Development 526 million rubles. for the services provided
  5. A multimillion-dollar penalty was collected from the Ministry of Digital Development of Russia
  6. Order of the Government of the Russian
  7. [https://d-russia.ru/rostelekom-prodolzhit-byt-edinstvennym-ispolnitelem-rabot-po-razvitiju-infrastruktury-jelektronnogo-pravitelstva-v-2021-22-gg.html Federation
  8. of 31.10.2020 No. 2834-r
  9. Rostelecom will continue to be the sole executor of work on the development of e-government infrastructure in 2021-22]
  10. The Court of Appeal approved the recovery from the Ministry of Communications of 314 million rubles in favor of Rostelecom
  11. CNews: Audit results: The Ministry of Communications overestimates prices for Rostelecom's services.
  12. Nikolai Nikiforov: problems not on the Internet, but in real life
  13. [http://www.interfax.ru/business/443898 ," Rostelecom
  14. 14,0 14,1 [http://publication.pravo.gov.ru/Document/View/0001201505220013?index=0&rangeSize=1 Order of the Government
  15. 15,0 15,1 [http://gov.cnews.ru/top/2014/12/19/minkomsvyazi_v_odnostoronnem_poryadke_rastorglo_kontrakt_s_rostelekomom_591097 , the
  16. appointed vice Rostelecom for electronic government
  17. Audit results: The electronic government turned out to be too complex, expensive and unreliable
  18. 18,0 18,1 [http://www.cnews.ru/news/top/?2013/07/16/535587. Electronic government: Putin instructed the police
  19. E-government curator Alexei Nashchekin leaves Rostelecom.
  20. the Head of the Ministry of Telecom and Mass Communications named the key problems of SMEV
  21. of the Government of the Russian Federation of February 22, 2012 N 238-r
  22. 22,0 22,1 [http://www.cnews.ru/news/top/index.shtml?2011/08/31/453524 Telecom and Mass Communications and Rostelecom
  23. to Rostelecom spoke about the difficulties of introducing Electronic Government.
  24. Regions are in no hurry to introduce electronic public services
  25. 25,0 25,1 the society" Shchegolev: The public services portal has become one of the most popular in the world
  26. Medvedev and Putin gave the Electronic Government to Rostelecom.
  27. ORDER of August 26, 2009 No. 1231-r
  28. 28,0 28,1 [http://www.cnews.ru/reviews/index.shtml?2014/02/04/558946_4 of
  29. The electronic government of Russia has risen in price by 2 times
  30. ixzz16kiWwBhp New Year's payment