Family doctor Network of polyclinics
Content |
Owners
"Family Doctor" is one of the private companies in the field health care of in. To Moscow
"Family Doctor" offers a comprehensive service: from outpatient reception to the most complex operations, including the provision of emergency care and rehabilitation in the postoperative period.
Aktivs
As of November 2021, the network includes 16 clinics located in various districts of Moscow, a clinical and diagnostic laboratory, a multidisciplinary clinical hospital center, a specialized children's medical center, as well as cosmetic and dental centers. The clinics of the network are visited daily by 6,000 people, they employ doctors of more than 60 specialties.
Performance indicators
2020: Revenue growth by 21.02% to RUB 3.57 bln
The revenue of the Family Doctor Clinic in 2020 increased to 3.57 billion rubles, which is 21.02% more than a year earlier.
Number of patients:[1].
Notes
History
2025
EMC bought 75% of the Family Doctor clinic network
On October 31, 2025, Moscow became aware of the completion of the procedure for the acquisition by the European Medical Center of a block of shares (75%) of the Family Doctor clinic network. This purchase was approved by the Federal Antimonopoly Service of the Russian Federation.
Financial sector experts interviewed by Kommersant estimate the cost of the Family Doctor in the range from 13 to 20 billion rubles. Thus, the 75 percent share could be estimated in the range from 10 to 15 billion rubles. Eqiva CEO Daria Shubina suggested that a loan of 13.5 billion rubles received by one of the EMC divisions could be used to finance this acquisition.
The Family Doctor network has been operating since 2002 and includes 16 clinics, its own clinical and diagnostic laboratory and a multidisciplinary hospital. According to the CEO of Atomic Capital Alexander Zaytsev, the company's projected income in 2025 will amount to 9.3 billion rubles.
Operating since 1989, the European Medical Center historically specializes in premium services. The head of the EMC Andrei Yanovsky noted that the association with the "Family Doctor," focused on the mass market, will create a diversified medical business.
Investment banker Ilya Shumov points out that the deal can bring a synergistic effect, especially in terms of combining clinical and laboratory capacities. The source of the Kommersant publication believes that the acquisition of a successful network of clinics will positively affect the financial results of the EMC, the growth of which slowed down after 2022 due to changes in the structure of the client base.[1]
Hacker attack
On July 29, 2025, the Moscow network of Family Doctor clinics announced a hacker attack on its IT infrastructure. According to Telegram channels, the invasion disrupted the work of a number of services, and the patient base was destroyed.
The network's website (familydoctor.ru) says that for technical reasons, the patient's personal account and online recording system do not work. Therefore, you can make an appointment with a doctor remotely only by calling the contact center. It is emphasized that the services of Medical Clinic Family Doctor LLC, but not the parent company Medicine AlfaStrakhovanie (manages the Alfa Health Center and Family Doctor networks), were subjected to a hacker attack.
As the Telegram channel "Banks, Money, Two Offshore" notes, due to a cyber attack, doctors are forced to keep patient cards manually. Employees cannot even print documents to a printer because they are contacted through a server that is not available. The destroyed patient database is said to be unrecoverable.
 | At the moment, the attack has been neutralized, the data leak has not been confirmed. The Family Doctor Clinic continues to receive patients. Critical services are gradually returning to normal operation. If necessary, check the information by calling the contact center... We apologize for the inconvenience caused, the Family Doctor network said in an official statement. |  |
As the administrators of the clinic told RIA Novosti, doctors are being received in a first-come, first-served manner due to the fact that the bases are inaccessible. The timing of the system recovery is unknown. In addition, the support service does not work on the Family Doctor website: in a chat with a virtual assistant, an inscription appears stating that all operators are busy or they are not online.[2]"
2020
Cost of initial GP appointment
For 2020, the cost of an initial GP appointment is 1,990 rubles.
Sale by Baring Vostok Foundation of a package in 50% of the Family Doctor network to the founders
In October 2020, by, the to data Vademecum Baring Vostok Foundation sold its 50% stake to the founders of the company.
2008: Investment from Baring Vostok
In 2008, the Baring Vostok fund invested in the Family Doctor, the funds allowed the company to build new clinics.
2002: Formation of an independent network of clinics
The Family Doctor medical network stood out in 2002 from a company with a similar name after the founders' views on the business diverged.
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