Digitalization of Moscow

Main article: Moscow Smart City

Digitalization Management - DIT of Moscow

• Moscow Department of Information Technology (DIT)
• Information city (GBU Infogorod)

Key Information Systems

Mos.ru - portal of public services and the application "My Moscow"

• Main article Portal of public services in Moscow
• My Moscow - mobile application

Unified Medical Information and Analytical System (EMIAS)

Main article: Unified Medical Information and Analytical System (EMIAS)

The Unified Medical Information and Analytical System (EMIAS) was launched in Moscow in 2011. With its help, you can find the nearest clinic, make an appointment with a doctor online, get a certificate. For several years of operation, the electronic registry has reduced queues in polyclinics by 2.5 times.

EMIAS is deployed in 678 medical institutions of outpatient care, unites 21.5 thousand doctors, 9.5 million patients, contains more than 359 million records to doctors and provides more than 500 thousand different transactions daily. Through remote recording channels, about 700 thousand people are recorded weekly to see a doctor. With its help, you can appoint a visit to the doctor not only in the registry of the medical institution, but also via the Internet, mobile application, by phone or in the clinic through the infomat. The system also allows you to write electronic prescriptions, receive certificates for the traffic police and maintain a medical record of the disease in electronic form.

The priority for the near future is the introduction of EMIAS in hospitals and integration with ambulance services and Moscow schools.

Unified Automated Trading Information System (EAIST) and Supplier Portal

Main article: EAIST (Unified Automated Trading Information System of Moscow)

EAIST ensures the automation of the entire procurement cycle, including the stages of planning needs, preparing documentation, conducting procedures, concluding and executing contracts. At the same time, the tasks of analysis and statistical observation are solved, the processes of monitoring and control in the field of procurement are provided.

• Moscow Supplier Portal

Video surveillance, facial recognition and video analytics

• Video surveillance in Moscow
• How the facial recognition system is arranged in Moscow
• Road cameras in Moscow and the Moscow region
• Video surveillance system in New Moscow

Technologies used

Blockchain

Main article: Blockchain in Moscow

BIM Technologies for Building Modeling

Main article: BIM technologies for information modeling in Moscow

Data centers of Moscow

Main article: Moscow data centers

WiFi-networks

Main article: WiFi networks in Moscow

Chronicle

2026: Allocation of 243.1 billion rubles for digitalization

Moscow Mayor Sergei Sobyanin submitted to the Moscow City Duma a draft law of the city of Moscow "On the budget of the city of Moscow for 2026 and the planning period 2027 and 2028." According to the press service of the mayor and the government of the capital on October 15, 2025, 243.1 billion rubles are provided for the development of the digital environment and innovations in 2026, and 744.5 billion rubles in 2026-2028.

As specified in the Moscow mayor's office, the formation of the draft budget was carried out on the basis of strategic plans for the development of the economy, infrastructure and social sphere of the city of Moscow until 2030, the expected results of the execution of the 2025 budget and the basic scenario for the forecast of the socio-economic development of Moscow until 2028. The provided budget allocations provide for the implementation of 13 state programs, the activities of which are aimed at achieving the strategic goals of the development of Moscow.

Moscow laid down a budget of 243.1 billion rubles for digitalization in 2026

The program for the development of the digital environment and innovation in Moscow includes the following areas:

• the development of the digital ecosystem;
• media development;
• ensuring the use of digital technologies by executive authorities;
• project "Innovative Moscow";
• ensuring the implementation of digital projects of the city.

Also, the state program "Electronic Moscow" is being implemented in the capital. It includes the development and operation of urban IT systems, data centers, the Moscow Cloud platform, the IT infrastructure mos.ru portal,, Unified Medical Information and Analytical Center (EMIAS) systems, "Safe City" urban, etc Wi-Fi IT infrastructures formations.

The state program "Economic Policy and Innovative Development of the City of Moscow" involves direct support for innovation. These are grants and subsidies for IT companies and startups, financing of technology parks, the Moscow innovation cluster (including the Artificial Intelligence project), the Moscow City IT cluster, holding contests (for example, IT Innovations), and supporting small and medium-sized businesses in high-tech industries.^[1]

2025

Moscow City Hall tripled purchases of printers and MFPs

In the first nine months of 2025, the Moscow authorities spent ₽11,4 billion on the purchase of printers, scanners and multifunctional devices. This was reported to Vedomosti on November 1, 2025.

The expenditures of the capital's budget for office equipment have tripled compared to the same period in 2024. The publication refers to the data of the service "Kontur. Snacks." The Tenderplan site gives close figures - ₽13 billion, but estimates the growth as two times.

Purchases of printers and multifunctional devices by the Moscow mayor's office have tripled

The increase in costs for printing equipment occurs against the background of a massive transition to electronic document management. Paperless document management systems are being introduced in the world and Russia. Digitalization of public services reduces the need for printing.

Moscow departments are showing the opposite trend. Budget organizations are increasing the fleet of printing devices. The volume of investments in office equipment has reached record levels in recent years.

With an increase in costs, the number of public procurement procedures decreased. The service "Kontur. Snacks" recorded a decrease of 12% to 1 thousand procedures. Tenderplan notes a drop of 9% to 742 procedures. RTS-Tender provides data on a 41 percent reduction to 206 procedures.

Many government purchases include dozens and hundreds of printing and copying devices. The Moscow Department of Information Technology in early October 2025 launched a tender with an initial contract price of almost ₽272 million.

The agency planned to purchase about 500 multifunctional devices - 306 color and 183 monochrome. In addition, 611 conventional printers, 199 scanners, eight plotters, two 3D scanners and one 3D printer were required. The contract was closed on October 21, 2025 in the amount of ₽199,6 million.

The bulk of office equipment in Moscow public procurement for 2025 has the logo of the Russian brand on the case. According to the RTS-tender, the most active officials of the capital purchased Katyusha brand equipment. The second place is taken by the Chinese company Pantum.

The head of the computer periphery department of Marvel Distribution, Pyotr Gorbey, told the publication that Pantum is the only foreign manufacturer of office equipment officially presented on the Russian market. The company provides uninterrupted supply of consumables and warranty service in the country.^[2]

State programs for the digitalization of the sphere of law and order in Moscow pledged ₽10 billion

The Moscow authorities are allocating ₽10,061 billion for the implementation of a state program to introduce digital technologies to ensure law and order in the city in 2025. Information about this is contained in the draft budget of the capital for 2025 and the planning period 2026-2027, submitted to the Moscow City Duma in October 2024.

According to Interfax, according to the document, in subsequent years the amount of funding for the program will gradually decrease. In 2026, it is planned to allocate ₽5,354 billion for these purposes, and in 2027 - ₽2,486 billion.

View of the Moscow Kremlin

Experts note that the introduction of digital technologies in the field of law and order can significantly increase the efficiency of law enforcement agencies and the judicial system. Pavel Avdeev, Chairman of the Committee of the Moscow Chamber of Commerce and Industry on Entrepreneurship in the Field of Architecture, Design and Construction, emphasizes the potential of artificial intelligence in the transformation of the Moscow law enforcement system.

According to Avdeev, the use of AI can lead to improved security, speeding up legal proceedings, increasing the availability of justice, improving decision-making and preventing corruption. The expert notes that blockchain and digital identification technologies are capable of providing transparency and protection against manipulation in the field of justice.

Among possible applications of AI, Avdeev highlights the analysis of large amounts of data to predict the results of court cases, which will allow judges and lawyers to make more informed decisions. In addition, using AI to analyze data and prevent crime can help law enforcement agencies respond more quickly to potential threats.

However, the expert also warns of possible negative aspects of the introduction of AI, such as the risk of leakage of confidential data and violation of the privacy of citizens. Avdeev believes that the introduction of AI is advisable in various types of legal proceedings, including constitutional, civil, administrative and criminal.

Moscow Mayor Sergei Sobyanin said earlier that 50% of the city budget expenditures will be directed to social support for Muscovites.^[3]

2024

Moscow City Hall has launched a center for the development and implementation of AI in urban planning. The first services have already been launched

On November 11, 2024, it became known that the Center for Artificial Intelligence in Urban Planning was created in Moscow. He studies the needs of all participants in the construction process and citizens, and also develops and implements innovative solutions for the relevant area. Read more here.

Sobyanin named the 5 main areas of digitalization for 2025. Money for this has already been allocated

On October 15, 2024, Moscow Mayor Sergei Sobyanin outlined five key areas of digitalization of the capital for 2025. Financing of these projects is already provided for in the draft city budget for the next year.

According to the portal of the mayor of Moscow, the main priorities of the digital development of the city will be:

• The development of a single medical information and analytical system combining technologies to improve the efficiency of doctors and improve the quality of medical care.
• Modernization and expansion of the functionality of the Moscow Electronic School, including the development of the Teacher Portfolio and Digital Teacher services based on artificial intelligence.
• Adaptation of the services of the Moscow Electronic School for the needs of colleges.
• Comprehensive update of the infrastructure of the Moscow Electronic School.
• Expansion of the use of artificial intelligence in the social sphere and urban economy.

View of the Moscow Kremlin

Sergei Sobyanin noted that more than 90 digital projects using artificial intelligence are being implemented in Moscow. Among them are medical AI services in radiation diagnostics, an intelligent transport system, a voice assistant to the citywide contact center and video analytics algorithms to identify shortcomings in the urban economy and landscaping.

The mayor stressed that the digital transformation of the city will continue in the next three years in order to increase the availability and quality of services, as well as the effectiveness of the Moscow management system.

The capital of Russia is already among the world leaders in the development and use of digital technologies in the daily life of citizens. The further introduction of innovative solutions in all sectors of the urban economy is designed to strengthen these positions.

Special attention in 2025-2027 will be paid to the development and implementation of artificial intelligence technologies as one of the most promising areas of digitalization.^[4]

Using Digital Twins and Metaverse

In Moscow, the active introduction of digital twin and metaverse technology continues. We are talking, in particular, about creating a single intelligent digital platform for analyzing, modeling and managing a city in real time based on geospatial information. This is stated in the materials of the Department of Information Technologies (DIT) of the Russian capital, with which TAdviser got acquainted on September 23, 2024.

The digital twin of Moscow includes more than 500 thousand three-dimensional models of buildings and structures. Data comes from more than 140 thousand cameras. Among the key features of the platform are the regulation of traffic flow, the calculation of the feasibility of changes in the infrastructure, the testing of new transport interchanges, etc.

Moscow uses digital twin and metaverse technologies

A metaverse has been deployed in the Russian capital ENEA - this is a copy of the exhibition from the Digital Twin platform in Moscow, modified using the technologies of the gaming industry. On the site you can walk and communicate with friends, even if they are on the other side of the country, visit some pavilions of the exhibition and even go on a unique excursion, on which you can move through time, visit space, look into the nuclear reactor, etc. The project was implemented by DIT specialists with the support Development Institute Internet of (IRI). It is based on a 3D model of the digital twin of the city with the smallest details of the exposition. In addition, it has worked out various scenarios for visits taking into account the real time of the day. More than 80 objects and 400 exhibits are recreated in the digital double of the exhibition.

In the future, metaseles in Moscow are expected to become the basis for a whole range of educational and tourist digital projects, as well as platforms for online events organized by the users themselves.^[5]

2023: Neural networks will help metropolitan utilities monitor the condition of roads

In Moscow, they began to use mobile complexes that help city services identify shortcomings in the maintenance of road facilities using artificial intelligence technologies. The neural network already knows how to find holes, erased markings, damage to the onboard stone, pollution of stops and road signs and other violations. The use of AI will help city services to quickly learn about shortcomings in order to quickly eliminate them. DIT of Moscow announced this on February 21, 2023. Read more here.

2022

How the digital transformation of Moscow went

In March 2023, the Minister of the Government of Moscow, the head of the Department of Information Technologies (DIT) of Moscow, Eduard Lysenko, spoke about the results of the digital transformation of the city in 2022. By the end of this period, according to the head of DIT, the Russian capital was implementing more than 300 IT projects.

As Lysenko said, in 2022, Moscow digitized or modernized more than 100 services and services. In particular, for the first time in Russia, the capital transferred to the electronic form of the application service for a monthly allowance for children under the age of 3 and from 8 to 18 years, the transfer of all 28 services in the field of housing and property was completed, and residents of all preferential categories had the opportunity to submit an electronic application for the release of a Muscovite card.

Another direction of digitalization of Moscow is associated with the proactive provision of services, for which citizens do not even have to submit an online application. So, at the end of 2022, Moscow transferred to a proactive format the extension of the validity of the parking permit for large families and residents. Two months before the expiration of the permit, a notification is sent to the personal account and e-mail to the user with a reminder of the possibility of renewal.

Also in DIT reported on the work on superservices. Among them is "Moving under the renovation program," which helps program participants at all stages of resettlement. In 2022, Moscow launched several online projects that help residents learn more about security in the new digital reality, learn how to defend their rights and confront online and telephone scammers.

One of the main IT projects in the field of capital management in 2022 is the digital twin of the city. Its main task is to consolidate and visualize all the necessary information about the city. For this, a photorealistic three-dimensional model of the entire territory of Moscow is used, which is supplemented by engineering and transport communications, as well as 5 thousand analytical layers with data arrays in all areas of the city's life.

In 2022, the Center for Management of the Urban Economy Complex (TsU KGH) was opened in the capital. For the first time, dozens of different structures responsible for the quality and reliability of the entire housing sector were assembled in one building, said Eduard Lysenko.

According to him, in 2022, the capital's digital healthcare platform in 2022 expanded a set of opportunities and initiatives for the convenience of its users. Its key element is the unified medical information and analytical system (EMIAS), which since 2012 has radically changed the quality of providing medical care to citizens. In 2022, a pilot project for the introduction of a digital passport of a polyclinic began in Moscow and a large-scale project for proactive dynamic dispensary monitoring of the condition of citizens with chronic diseases was launched.

In 2022, Moscow continued to introduce AI technologies in urban management and interaction with citizens. The capital implements more than 70 AI projects that make the work of city services even more efficient and help residents get the information they need faster.

DIT also noted that in 2022, Moscow's digital projects were nominated for 15 Russian and five international awards. Prestigious awards received 30 city projects in the field of technology. In 2022, Moscow for the third time topped the national rating for the quality of provision of state and municipal services in electronic form.^[6]

Moscow is the fourth year in a row the leader of the Russian rating of digitalization of urban economy "IQ cities"

Moscow for the fourth time became the leader of the Russian index of digitalization of urban economy "IQ cities." At the end of 2021, the capital scored 117 points out of 120 possible, improving its performance by almost 15 points. This was reported on July 21, 2022 in the Department of Information Technologies of the city of Moscow.

"Moscow has been taking a leading position in the ratings of cities for several years. This is, among other things, the result of large-scale work on modernization and constant development of the urban economy. In accordance with modern trends, digitalization of this key industry for the Russian capital is being carried out. New "smart" solutions are introduced annually and production processes are automated. In Moscow, intelligent systems for controlling outdoor lighting, accounting for the consumption of communal resources in apartment buildings, online monitoring of the quality of drinking water are effectively functioning. In 2022, the Management Center of the Municipal Economy Complex began work: its unified automated system receives information on the state of the municipal and engineering infrastructure for about 1,000 parameters. This allows our specialists to manage life support systems in real time, maintain their high-quality, well-coordinated and stable work, "said Petr Biryukov, Deputy Mayor of Moscow in the Government of Moscow.

When calculating the index, each city is evaluated by 44 indicators, which are divided into 10 areas: urban management, smart housing and communal services, innovations for the urban environment, smart urban transport, intelligent public safety systems, intelligent environmental safety systems, tourism and service, intelligent social service systems, economic condition and investment climate, communication network infrastructure.

"In 2021, Moscow made a real breakthrough and scored the maximum score in half of the directions. This was achieved thanks to the systematic introduction of technologies in all sectors of the urban economy and the development of the digital ecosystem of the capital. For example, one of the important indicators that was evaluated when calculating the index is the number of views of the city portal. Over the year, the number of visits to the mos.ru increased from 800 to 946 million, which confirms its demand and convenience, "said Eduard Lysenko, Minister of the Moscow Government, Head of the Information Technology Department.

In addition to Moscow, St. Petersburg (98.13 points) and Nizhny Novgorod (88.26 points) were also among the top three among million-plus cities.

The index "IQ cities" was developed by the Ministry of Construction and Housing and Communal Services of the Russian Federation in 2019 together with Moscow State University named after M.V. Lomonosov as part of the departmental project "Smart City."

The State Real Estate Inspectorate will choose an AI solution for monitoring the state of city property

Satellite images will be used to control city property. This was announced on July 19, 2022 by the State Inspectorate for Control over the Use of Real Estate in the city of Moscow (State Inspectorate for Real Estate). Read more here.

Moscow presented the digital twin of the city and the management platform "Mos.Cloud"

The Moscow government has presented several large-scale projects in the development and management of the metropolis. Among them are the digital twin of the city and the Mos.Cloud information system. This was announced on June 2, 2022 by the press service of the Office of the Mayor and the Government of Moscow, according to the deputy mayor of the capital Natalia Sergunina.

The management of the metropolis is impossible without the use of current technologies. Projects such as "Digital Twin" help plan the development of the city and constantly improve the quality of life. Thanks to a high-precision three-dimensional map, you can understand in advance how this or that object will fit into the existing infrastructure and architectural appearance of the area, how to ensure transport accessibility, and so on. The system allows you to analyze each step to the smallest details, "said Natalya Sergunina.

The Digital Twin project is based on the photogrammetric model of Moscow (photogrammetry is a way to create three-dimensional images using photographs taken from different angles). It took 16 million aerial photographs for her. The virtual map displays over 3.2 thousand square kilometers of the capital.

The model is complemented by panoramas of Moscow roads and streets with a total length of more than 13 thousand kilometers. To see how the new object will fit into the existing development, its 3D model is placed in a digital twin. The map consists of more than five thousand thematic layers with different information - from issued building permits to organizations that are located in buildings. All key figures are updated regularly.

The second major technological project that Moscow presented at the conference was the ERP platform "Mos.Cloud" (Enterprise Resource Planning). It unites and automates the workflows of city departments. In the information system, you can plan a budget, maintain accounting, and manage personnel and property. At the same time, key information and analytics are accumulated and sent to managers.

Special project on artificial intelligence technologies launched in Moscow

In Moscow, launched a special project^[7], Dedicated to the introduction of artificial intelligence (AI) technologies. This became known on April 13, 2022. Everyone will be able to learn about what projects using AI are already being implemented in Moscow, and the developers will be able to study examples of impersonal data sets (datacets) that the city is ready to provide for training algorithms. It is also proposed to apply for them.

Sets of impersonal data are the basis for training artificial intelligence algorithms, so Moscow is ready to provide data sets for the development of AI solutions that can be applied for the benefit of the city under the same conditions for all. The launch of such a project is another way to help developers create new breakthrough projects in all areas of urban economy. This will make the life of Muscovites even more comfortable and safe, as well as ensure decent competition for the Russian IT industry at the world level, "said Eduard Lysenko, Minister of the Moscow Government, Head of the Information Technology Department.

The project page contains detailed examples of datacets. Among them are information on urban sports and cultural events, which can be used to create various useful services for citizens, data on courtyards, container sites, roads and other urban facilities, which make it possible to develop solutions for more effective management of the industry, as well as information on the state of atmospheric air, water and soil. It is needed to help artificial intelligence give more accurate analytics and forecasts in the field of ecology.

To get access to datacets, the company needs to fill out an application, describing the corresponding project for the development of the urban environment. It is also necessary to talk about the current developments of the company in terms of AI models for the project and legal barriers (if any). All projects will be peer-reviewed by the Department of Information Technologies and specialized city departments.

By introducing such technologies, the city makes sure that projects comply with the basic ethical principles of working with artificial intelligence, generally accepted in the global community. Eduard Lysenko stressed that artificial intelligence should benefit the city and the townspeople.

Projects supported and implemented by Moscow help to quickly receive information, solve routine problems and form high-quality analytics for making management decisions. All datacets that the city is ready to share should be used exclusively to solve such problems, and we are especially carefully approaching the selection of developers with whom we cooperate in the development of artificial intelligence, he added[8].

2020

Moscow climbed 5 places in the ranking of digital transformation of cities

On August 4, 2020, TAdviser became known that Moscow took 18th place in the rating of digital transformation of cities Services Globalization Index of the international consulting agency Tholons, improving its position by five points over the year, said Deputy Mayor of Moscow for Economic Policy and Property and Land Relations Vladimir Efimov.

The first three places in the ranking, which analyzes the digital transformation of the 10 most developed metropolitan areas of the world, were taken by Bangalore, São Paulo, Toronto. Over the past years, Moscow has been actively developing the digital environment, introducing innovations in various areas of the city's life, creating electronic services for citizens and businesses. The success of the Russian capital in this direction is confirmed by progress in this rating, where Moscow is on a par with Los Angeles, Johanessburg and Santiago and is ahead of Dubai, Tokyo and Seoul, the vice mayor emphasized.

Cities in the ranking are evaluated according to five groups of indicators: "Human Capital," "Development of the Business Environment," "Costs and Infrastructure," "Safety and Quality of Life," as well as "Digitalization and Innovation." "The largest weight in calculating the final rating is held by the Digitalization and Innovation group - 40% of the total estimate, while previously it was 25%. It was in it that Moscow's indicators increased 1.5 times. In addition, Moscow's indicators in the Safety and Quality of Life group have seriously improved, "said Kirill Purtov, Minister of the Moscow Government, Head of the Department of Economic Policy and Development of the city.

The Russian capital competes with the most developed cities of the world in attracting investments and introducing innovations, said Eduard Lysenko, Minister of the Moscow Government, Head of the Information Technology Department. {{quote 'Positions in international ratings once again confirm the effectiveness of the consistent policy of the Moscow Government aimed at digitalizing all spheres of the city's life. At the same time, the main principle of digitalization for us is that we are introducing technologies not for the sake of the technologies themselves, but for the sake of the townspeople, so that the city becomes even more comfortable for life and doing business, - said Eduard Lysenko. }}

Tholons Agency's Services Globalization Index has been released since 2017. Moscow began its promotion in it from 38th place, in 2019 it has already entered the top 30.

Adopted a law on the metropolitan experiment with artificial intelligence

The State Duma approved in April 2020 a bill on an experimental legal regime in order to develop and introduce appropriate technologies.

The bill on an experimental legal regime for the introduction of artificial intelligence technologies in Moscow was approved by the State Duma in the third final reading. The document was developed in pursuance of the President's message to the Federal Assembly on January 15, 2020 to ensure the creation of its own standards and the development of technologies that determine the future.

It is envisaged to conduct an experiment in Moscow to establish a special legal regime from July 1, 2020 "in order to create the necessary conditions for the development and introduction of artificial intelligence technologies, as well as the subsequent use of the results of its application." The conditions, requirements, the procedure for the development, creation and implementation of relevant technologies, as well as the mechanism for processing impersonal personal data will be regulated by the metropolitan government. The duration of the experiment is five years.

The participants in the experiment will be legal entities and individual entrepreneurs entered in the register of participants in the experimental regime at their request.

The right of the participants in the experiment to process impersonal personal data is established on the basis of an agreement with Roskomnadzor^[9].

2019

TAdviser interview: Head of the Moscow DIT Eduard Lysenko - about the key lines of the IT budget and the firm position of the mayor

Information technologies have become key tools for managing Moscow, so decisions on their implementation are made by the mayor "quickly, clearly and without options." In an interview with TAdviser editor-in-chief Alexander Levashov, the head of the capital's IT department, Eduard Lysenko, spoke about the priorities for the digital development of the city, the structure of the IT budget and the peculiarities of Moscow in terms of informatization in comparison with other regions. Read more here.

Critical Information Infrastructure

2018

Moscow in first place in the UN e-government rating

On July 19, 2018 [1] , the next edition of the ranking of countries with the highest level of development was announced#.2A_2018:_.D0.A0.D0.BE.D1.81.D1.81.D0.B8.D1.8F_.D0.BF.D0.BE.D0.B4.D0.BD.D1.8F.D0.BB.D0.B0.D1.81.D1.8C_.D0.BD.D0.B0_32-.D0.BC.D0.B5.D1.81.D1.82.D0.BE._.D0.94.D0.B0.D0.BD.D0.B8.D1.8F_.D0.B2.D1.8B.D1.88.D0.BB.D0.B0_.D0.B2_.D0.BB.D0.B8.D0.B4.D0.B5.D1.80.D1.8B._.D0.9C.D0.BE.D1.81.D0.BA.D0.B2.D0.B0_-_.D0.BB.D0.B8.D0.B4.D0.B5.D1.80_.D1.81.D1.80.D0.B5.D0.B4.D0.B8_.D0.B3.D0.BE.D1.80.D0.BE.D0.B4.D0.BE.D0.B2. in e-government Russia this list rose by three places - from 35th in 2016 to 32nd in 2018. The study is conducted every two years.

For the first time, the study began to assess the level of e-government development in cities. A total of 40 cities were studied, and Moscow took first place among them, ahead of Cape Town (South Africa) and Tallinn (Estonia), which became the second and third, respectively. Fourth and fifth places went to London (UK) and Paris (France).

Assessment of the work of e-government in cities was carried out on technical aspects, information content of local websites of public services, as well as on the use of electronic services and initiatives aimed at attracting citizens to such services. A total of 60 different indicators were involved. Among them are the ease of working with the portal, the speed of loading pages, the availability of services on mobile devices, the internal search mechanism and the customization of the portal.

In particular, each metropolis was evaluated in accordance with the Local onlineservice index - this indicator is presented as part of a pilot project. The result of each metropolis was influenced by the content and capabilities of city portals, the quality of the provision of electronic services, the level of involvement of residents in management through electronic services.

Another task of the study was to assess the effectiveness of e-government and information and communication technologies to create a sustainable and flexible society.

To Moscow There are 55 out of 60 indicators of e-government development, which has become the largest value in the world. In, and Paris Sydney Amsterdam there are 51, 50 and 49 indicators, respectively.

Moscow entered the group of cities with a "very high" development of online services in the field of electronic government.

The possibilities of using digital technologies by authorities in the study are illustrated by specific examples. Thus, the authors draw attention to the practice of prevention and response to emergencies in different countries, initiatives of states in the field of cybersecurity, as well as successful cases of using artificial intelligence.

The study consists of an analytical part and data on the development of e-government. During the preparation of the report, innovative approaches were used that made it possible to most fully demonstrate the process of transforming state institutions. The analytical part was based on data from various sources, the results of expert surveys of scientists and practitioners.

Moscow was the first of the constituent entities of the Russian Federation to launch an online service for payment of various duties and services, transferred most of the construction documentation to the cloud and made it possible to receive several services in one package.

In just a few minutes, you can check and pay fines for traffic violations, make an appointment with a doctor, replenish Troika, pay for utilities, enroll a child in a section and much more. In total, 170 services and services mos.ru on the portal at this time.

Data from the beginning of 2018

HOUSING AND PUBLIC UTILITIES

Moscow robot

Moscow decided to identify illegal rental apartments with the help of Big Data

On July 20, 2018, it became known about the development in Moscow of a Big Data analysis system to identify illegal apartment rentals. Finding defaulters is technically difficult, but the Moscow Department of Information Technologies (DIT) has solved the problem, department head Artem Ermolaev told RBC on the sidelines of the Moscow Urban Forum.

He explained that the mechanism that will allow determining those who do not pay taxes has already been tested and, "at a certain point," these data will be used. However, to fully launch the technology, it will be necessary to amend the legislation.

Main article: Using big data to identify illegal rental housing

2017: EY: Moscow overtakes Singapore to move to the figure

The Russian capital was recognized as one of three cities in the world, the population of which is more than others quite a level of development of digital services, according to a study by the British audit and consulting company EY (formerly Ernst & Young) "Rating of satisfaction with digital services in large cities of the world." In addition to the Russian capital, the top three also included London^[10][11].

Digital Service User Sentiment

In total, as part of the study, the company analyzed the mood of users of digital services in 11 cities around the world, including Wellington, and To Astana To Ottawa Sydney Johannesburg. At least 300 active users of digital services were interviewed in each. The questions concerned the level of digitalization in six different areas - the participants were asked to assess that in the field, transport services HOUSING AND PUBLIC UTILITIES and public services, fintech, as well as in the framework of information services and access to public. For Wi-Fi each of the six areas, analysts derived an integral satisfaction index on a scale of 1 to 10, where 1 was the highest score.

In terms of satisfaction with digitalization of services, Moscow confidently bypassed cities such as New York, Hong Kong and even Singapore. In a number of positions, the Russian capital completely came out on top in the world, bypassing London, among other things.

Level of digitalization of public services

The highest rating among users of digital services in the Russian capital was received by the level of digitalization of public services. Including we are talking about satisfaction with the work of the MPSC, as well as electronic recording via the Internet or mobile applications to city institutions (clinics, schools, kindergartens, etc.). According to this indicator, Moscow overtook all the cities participating in the study, including London and New Delhi, which took first places according to the results of the study. In London, the level of satisfaction with the digitalization of public services was generally assessed only by 5 points - according to this indicator, the capital of Great Britain was bypassed by Hong Kong and Singapore. The worst attitude towards digital services in the public services sector was in Wellington and Johannesburg.

The level of development of information services in London also received a relatively low rating (5 points) - we are talking about solutions such as portals with a catalog of available services or services for citizens, as well as applications or mailings with emergency notifications. In Moscow, on the contrary, the level of development of information services received an assessment of 2 points, which refers to the highest indicators.

According to the results of the study, the lowest rating among users of digital services in Moscow was received by fintech services: the integral rating for the direction was 5 points. In New Delhi, London, Singapore and Hong Kong, satisfaction with digital services in this sector is higher than in the Russian capital. In this case, the attitude was evaluated, as well as the level of development and use of solutions such as mobile applications of banks or insurance companies, mobile electronic wallets, etc. On the other hand, in Ottawa, Astana, Wellington, as well as other participating cities of the study, the level of satisfaction with fintech services is even lower. The worst situation with this indicator is in Ottawa, New York and Wellington.

Digitalization of transport

As for the digitalization of transport, housing and communal services, as well as such an option as public access to Wi-Fi, here the Russian capital received, albeit not unambiguously, leadership, but rather high marks (3 points).

In relation to transport services, digital solutions for the use of personal and public transport were evaluated - for example, applications for searching and paying for parking, services for viewing and paying fines. The attitude and level of satisfaction of users of digital services with applications with schedules and traffic routes, as well as the very presence of such an option as cashless methods of payment for travel, were analyzed.

Results

According to EY analysts, the conclusions of the pilot study did not come as a surprise in themselves. They, among other things, remind: Russia has already been among the leaders in the analysis of the level of penetration of financial and technological services in the largest cities of the world. The study was conducted in the summer of 2017, according to its results, Russia took 3rd place, skipping ahead of China and India. If we talk about the level of digitalization of the country's economy as a whole, then Russia is quite far behind the leading countries. Thus, according to the international consulting company McKinsey, the share of the digital economy in Russia's GDP is slightly less than 4%, which is 2-3 times lower than that of the leading countries. There is a fundamental lag in other indicators, for example, in the delay in the development of technologies. At the same time, according to the international consulting company McKinsey, by 2025 the volume of the digital economy in Russia may increase to 9.6 trillion rubles.

At the end of 2015, the latter amounted to only 3.2 trillion rubles. Almost three times of growth should be ensured by the digitalization of traditional sectors of the economy, as well as the development of an independent high-tech industry.

2016: Moscow is the world leader in the informatization of cities - PwC

In July 2016, as part of the PwC study, the experience of the 28 main world megacities in implementing the DDC concept ("data-driven city," data driven city) was studied. The report is based on two complementary methods: semantic analysis of metadata about cities and technologies and expert assessment of data driven^[12] solutions^[13].

PwC researchers emphasize Moscow's experience in building the Unified Medical Information and Analytical System (EMIAS). Launched five years ago in the Russian capital, experts now call the project unique in world practice. EMIAS combines a situation center, digital registrars and medical records, laboratory service, medical prescriptions, etc. The system also covers all commercial healthcare facilities . EMAIS covered over 600 medical institutions, about 22 thousand of their employees.

The authors of the report note that there are single centers in Moscow, the first is responsible for managing transport services, the second - for the operation and maintenance of Troika - a single card for paying for travel in the capital's transport: metro, buses, trams, trolleybuses, electric trains, etc. Smart transport signs will inform drivers about the current situation on highways. The project of seamless and free Wi-Fi for passengers was also noted by the expert community. Another achievement of the capital: there are about 55 video cameras per square kilometer of urban territory. With their help, about 70% of all crimes committed are revealed.

"Active Citizen"

Crowdsourcing platforms are common in all cities, but the largest project in this area has been implemented in Moscow ("Active Citizen"). Launched in 2014, Active Citizen is an electronic voting platform for various issues of urban structure.

"Our City"

"Our City" is a geoinformation portal. Created in 2011, it allows you to report a specific urban problem to the responsible authority and serves as an additional means of monitoring the quality of work of management companies and contractors for the city administration.

Leader in Mobile Internet

Among the 28 cities reviewed, no urban Wi-Fi network has been established in Sydney and London alone. This can significantly affect the communication capabilities of the sensor infrastructure and the data transmission system as a whole, the researchers say. In the field of accessibility and quality of broadband and mobile Internet, Moscow, London and New York became the leaders.

2011: Moscow advances in ICT ranking of world capitals

The capital of Russia has improved its position in the ranking of 25 leading world capitals in terms of the development of info-communication technologies (ICT). Moscow took 11th place, Seoul, Singapore and Stockholm were named the leaders.

Ericsson and consulting company Arthur D. Little have prepared a new release of the ranking of the largest cities in the world using technologies that connect society to create a smart and comfortable urban environment

The ranking takes into account the development of ICT projects, such as e-government or "smart transport," helping to improve the quality of life of citizens, solve the current problems of large cities and increase their attractiveness.

The top 10 most developed ICT cities in the world include Seoul, Singapore, Stockholm, London, New York, Paris, Tokyo, Los Angeles, Shanghai and Beijing.

The only Russian metropolis included in the list - Moscow - improved its position in the ranking, rising one line up and taking 11th place.

The three cities that received the highest ratings in the ranking - Seoul, Singapore and Stockholm - significantly increased investment in ICT and were able to successfully solve many social, economic and infrastructure tasks. For example, Singapore has begun to actively innovate in health care and has also pioneered traffic management. In Seoul, info-communication technologies are being used to implement environmental initiatives, the report said.

The study showed that a number of cities from BRIC countries, such as São Paulo and Delhi, have made serious efforts to solve socio-economic problems by making multilateral commitments to improve technological infrastructure. São Paulo has previously received several state and international awards for the introduction of information technology in the city.

Delhi also has a number of promising initiatives to use ICT to improve the lives of citizens. The Eko project is already bringing a serious effect, within the framework of which it became possible to conduct small financial transactions using mobile devices and terminals. The Eko project already serves over 1.3 million people, and the total volume of microdeposites and micropayments exceeded $500 million. In a city like Delhi, access to the simplest financial services will allow thousands of people to start their own entrepreneurial activities and improve living standards.

Cities from the middle part of the rating, which include Moscow, Beijing, Sydney and Buenos Aires, the authors of the rating recommend highlighting key growth points related to ICT adoption opportunities, and then initiating and coordinating focus development programs. So, Moscow, first of all, ICT will help with solving transport problems and reducing traffic congestion.

IT projects in Moscow

{{# ITProj: Moscow Government}}

{{# ITProj: Moscow Information Technology Department (DIT)}}

See also

• State IT giants: the 10 most expensive information systems in modern Russia

Notes