Remote work in Russia

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Personnel offshoring

Main article: HR offshoring

Labor market in Russia

Main article: Labor market in Russia

TAdviser reviews on the topic of remote work

Remote Work Technology 2022

• Main article: Technologies of remote work. TAdviser 2022 review

Remote Work Technologies 2020

• Main Article: TAdviser Overview Remote Work: Organizational and Technical Solutions
• Experience moving companies to remote work
• Integration Services for Remote Work
• Remote Security - Issues and Recommendations
• IT products and online services for remote work
• Organizational issues of remote work
• Remote IT Training Services and Courses
• "Remote" after the victory over the coronavirus. Who and what does she threaten?
• Remote work in state bodies and TARM official\\

2024

How fraudsters in Russia deceive job seekers on the "remote"

On September 27, 2024, experts from the Center for Digital Expertise Roskachestvo revealed the main deception schemes used by scammers to attack Russians looking for remote work. Attackers are actively exploiting a growing interest in remote employment, using various methods to steal personal data and money from potential workers.

According to Банки.ру, the most common tactic is to post fake job ads with links to phishing sites. By filling out questionnaires on such resources, victims inadvertently provide fraudsters with access to their personal data and passwords from various accounts.

Remote work

Roskachestvo experts warn of the risks associated with online interviews through the Zoom and Skype platforms. Attackers, requesting a display of the screen, can gain access to candidates' banking applications and subsequently use this information to steal funds.

Another common method of deception involves offering to issue a special bank card after an interview. Fraudsters benefit from a partner program with the bank when the victim pays a fee for servicing and card processing.

Roskachestvo specialists also note cases when attackers offer easy earnings on typing. When registering on fake resources for freelancers, users are required to make a contribution, after which contact with the "employer" is interrupted.

Another scheme involves the use of fake guarantor services. Freelancers are asked to download the work to such a service, after which the customer disappears without paying for the completed task.

Experts warn against proposals requiring compulsory paid training with the guarantee of subsequent employment. After completing the course, scammers either declare unsatisfactory training results, or simply block contact with the victim.

To protect against such frauds, experts recommend carefully checking potential employers, not providing personal information before signing an official employment contract and being especially careful with offers promising easy and fast earnings.^[1]

1 million people work remotely for a company in Russia - in the territory of the Russian Federation and abroad

In Russia, about 1 million people work on a remote basis. This figure includes both employees located in Russia and those who work outside it. Such data were obtained as a result of a study by the Center for Labor Studies of the Higher School of Economics, which was released in September 2024.

According to analysts, despite a significant increase in remote employment during the COVID-19 pandemic, by the end of 2023 the share of workers working remotely returned to normal.

More than 1 million people in Russia work remotely, both in the country and abroad

According to the study, at the peak of the COVID-19 pandemic, about 25-30% of all employees in Russia switched to remote mode. However, by 2022 this share began to decline, and by the end of 2023 only 1.4% of all employees remained remotely. In 2024, a little more than 1% of employees are employed in remote work. Most of them work in hybrid mode - about 55-65%, while 35-45% work completely remotely. For comparison, in other countries this figure remains higher, despite the overall decrease in the share of remote employees after the pandemic.

According to Kommersant, the distribution of remote work by industry shows that the largest percentage of such employees are employed in the field of information and communication technologies (ICT), where one in eight employees works remotely. In the scientific, technical and professional spheres, the share of remote workers is 7%, in the financial and real estate sphere - 4%. Remote employment is also found in administrative sectors (2.5%). In agriculture, the share of remote workers is practically absent, which is explained by the specifics of the industry. The more the industry is automated and less dependent on physical labor, the higher the proportion of employees working remotely.

According to the study, the vast majority of employees working remotely have higher education - their share is 75%. Another 18% is for workers with secondary vocational education, while among employees with basic general education or below, remote education is practically not common.^[2]

Entry into force of the unified personal income tax rate for remote workers at 13-15%

On January 1, 2024, a law came into force, according to which the income of remote workers working under labor contracts with a Russian organization or a division of a foreign company registered in Russia will be recognized as income from sources in the Russian Federation. The personal income tax rate for such employees was set at 13% (15% from income over 5 million rubles a year), regardless of the status of tax residency. Read more here.

2023

In Russia, the share of vacancies with remote and hybrid operation is growing

According to the results of a joint study of hh.ru, and the company "Webinar Technologies," the developer of the platform for business communications and joint work of MTS Link, the share of vacancies with "remote" is growing in Russia.

In 2021, it was 5.7%, in 2022 - decreased to 4.9%, and in 2023 reached 6.7%. This was reported to Webinar Technologies on November 3, 2023. The fall in the number of remote jobs in 2022 may be explained by the lifting of bans related to the COVID-19 pandemic in March-June 2022. However, 2023 data shows that companies and employees are not ready to abandon the advantages of a remote format.

Among the Russian regions, the Republic of Ingushetia is in the lead by a wide margin in terms of the share of vacancies with a remote regime (over half of the vacancies are 53.3%), the Chechen Republic is in second place (every third vacancy is 32.4%), and the Nenets Autonomous Okrug is in third place (30.3%).

The vacancy rate with a hybrid mode of work (part of the time - in the office, part - remotely) is also growing. If in 2021 their share was 0.5% of all proposals, then in 2023 it became three times higher - 1.7%. The leaders in the "hybrid" among the regions are Moscow (5.4%) and St. Petersburg (2.7%).

39.9% of vacancies with remote work mode and 9.2% with hybrid belong to. In industries IT second place in both "remote" and "hybrid" - financial sector: 31% and 6.1%, respectively.

The smallest share of remote jobs in 2023 turned out to be in state organizations (0.2% of all vacancies in the public sector), in heavy engineering (0.3%), in the energy and oil and gas industry (0.7% each). The public sector and heavy engineering among outsiders and in the hybrid format - 0.6% and 0.2%, respectively. The last three also included the housing and communal services sector (0.3%).

In general, there is a single trend in all industries: a parallel increase in the number of remote and hybrid workplaces. Exceptions - educational institutions, NGOs, parties, public and charitable organizations: in them the number of vacancies with "remote" decreased, and with "hybrid" - increased.

In the top 20 specialties with "remote" (share - 20 or more percent), the most IT professions (game designer, technical writer, system analyst, DevOps engineer , programmer/developer, tester, data scientist, product analyst, BI-analyst/analyst data). Three more specialties in the top are department employees. marketing Absolute leaders are operators (call centers 67.9% work remotely) and copywriters, editors, proofreaders (54.7% of remote positions).

In terms of "hybrid," information technologies are again in the lead: IT specialties occupy the first 17 lines. On the 18th and 19th - compliance manager and manager for compensation and benefits.

The number of senior managers with a remote and hybrid mode of work is increasing: for example, if in 2021 only 2.2% of CEOs/CEOs were invited to work remotely, in 2023 the share of such proposals is 4.2%, another 1.6% of companies mention the hybrid mode (in 2021 there were only 0.1%). The number of vacancies with "remote" and "hybrid" is also growing for directors of information technology (CIO), directors of marketing and PR (CMO), technical directors (CTO), directors of the legal department (CLO), directors of personnel (HRD), operating directors (COO), financial directors (CFO), commercial directors (CCO). Among the top leaders in terms of the share of "remote" are the directors of information technology, and in terms of "hybrid" - the directors of marketing and PR.

In 2023, a large number of offers of remote work for fitness trainers are noteworthy - 17.6%. The figure could be linked to the rise of online workout platforms. The share of remote teachers and teachers decreased compared to 2021 (16.4% versus 18%), but remained at a high level.

The formats of remote and hybrid work can be safely called established or entrenched in the labor market. The popularity of remote work remains high where it initially became quite widespread even before the pandemic, especially in the IT sector. There are also notable changes for the professions that are most often offered remote work. Previously, most often remote work was offered to IT specialists, marketers, designers, representatives of science and education, but during 2023 they show modest growth rates. Remote vacancies for sales managers and administrative personnel have grown the most - more than three times. It is characteristic that IT companies have doubled the number of publications of vacancies with remote work, while their number for IT specialists themselves remained at the level of last year, which means that IT began to more often attract all other categories of personnel, except directly programmers and developers, - said the head of the hh.ru research service Maria Ignatova.

Business digitalization accelerated during the pandemic and changed many business processes. It became obvious that many work tasks can be successfully performed remotely. This allowed both employers and employees to become more flexible. When hiring, companies may no longer focus solely on candidates from the cities where their offices are located. People from small settlements, in turn, can consider vacancies in organizations with offices in Moscow, St. Petersburg and other large cities. Everything gets advantages: companies save on renting office space, employees - on moving and renting housing. Our company also uses this approach: our office is located in Moscow, and many employees, and not only developers, work remotely from different regions of Russia, "said Ilya Potapenko, HR Director of MTS Link.

The share of vacancies at the remote in IT is up to 35%

Analysts of the online recruiting platform Superjob analyzed whether employers began to post more jobs with remote work in IT in 2023, as well as what is the average level salaries at a remote location in. Russian IT SuperJob announced this on October 27, 2023. More. here

59% of the heads of information security departments began to have a positive attitude towards "remote"

59% of the heads of information security departments began to have a positive attitude towards "remote." This was announced on September 20, 2023 by the SearchInform company. Read more here.

Putin set the personal income tax rate for Russians working from abroad

Russia Vladimir Putin The President signed a law introducing a single personal income tax rate for remote workers. The document was published on the official portal of legal information on July 31, 2023. More. here

2022

Remote employees are in 2 out of 10 organizations

The number of companies practicing remote work is growing, but there are still fewer of them than in the periods of previous increases in the incidence. coronavirus As of September 2022, remote employees are in 2 out of 10 organizations. Superjob 1000 representatives of companies from all districts took part in the survey of the job search service. countries Superjob announced this on September 29, 2022.

Most often, remote employees work in the field of information technology (38% of employers reported this), sales and personnel management (26 and 25%, respectively), as well as finance and jurisprudence (17 and 16%). 9% of respondents said that in their company remote workers perform tasks in the field of marketing, 8% - in the field of logistics, economics and procurement. The same number said that all office staff work remotely. Another 18% named other areas of activity of remote employees, including design, document management, call center, administration, editing, etc.

In August and September 2022, the incidence of coronavirus again increased, and the number of employers practicing remote work increased. Employees working remotely due to the pandemic are at the end of September 2022 in every fifth Russian company (20%) - this is more than in August, but so far 2.5 times less than in February. Most often, this format of work is used in Moscow (22%), a little less often - in St. Petersburg (20%). In other Russian regions, 19% of organizations have remote employees.

Compared to August, the number of organizations where a significant number of employees work remotely (from ½ to ¾ staff) has doubled (up to 12%).

Polling location: Russia, all counties
Settlements: 185
Time: September 16 - 28, 2022
Study set: HR managers and other representatives of HR services of enterprises and organizations responsible for personnel selection
Sample size: 1,000 respondents

Question: "Are there any employees in your company currently working remotely in connection with the coronavirus epidemic?"

Polling location: Russia, all counties
Settlements: 83
Time: September 16 - 28, 2022
The population under study: HR managers and other representatives of human resources services of enterprises and organizations where employees work remotely due to the coronavirus pandemic
Sample size: 200 respondents

Question: "What percentage of employees work remotely in your company now?"

Over half of Russians work in a hybrid format, over a third - remotely

The research service of the Russian online recruiting platform has hh.ru found out in which format applicants work more efficiently, how remote work affects the attitude towards work, as well as what pros and cons are in the remote format of work. The survey was conducted from September 5 to 20, 2022 among 5429 Russian applicants. This was announced on September 26, 2022 by the hh.ru company.  

46% of respondents consider first of all vacancies that offer work remotely. Also, 46% switched to remote control in connection with the COVID-19 pandemic. At the same time, during 2022, the main part did not switch to "remote work," a little more than a quarter (27%) switched to winter, 7% - in spring, 4% - in summer. 60% appreciated the remote format: there were more advantages than it seemed, every fifth liked this format even before the pandemic.

Speaking about the format in which applicants work most productively, 54% indicated a hybrid format, 35% - completely remotely, 11% - in the office. 2-3 days - the optimal mode of the hybrid work format. So said 64% of those who went into a pandemic to a remote location, but now work in a hybrid.

Saving time and money on the way to work (79%), more time for sleep, rest and communication with loved ones (38%), a more cozy and comfortable environment (34%) - the top 3 main advantages of working in a remote format. Among the disadvantages: lack of movement, a decrease in general activity (42%), no separation of working and personal time (35%), no spontaneous meetings and communication with people (20%).

In general, every third uses personal protective equipment (PPE) against coronavirus (23% wear masks in public transport and shopping centers, 6% use PPE always and everywhere, 4% only at work, because this is required by the employer. Every fourth applicant surveyed is afraid of another wave of coronavirus. Among them, 44% plan to switch to a remote work format.

Distance workers are in every seventh organization

Superjob announced on August 29, 2022 that 39% of IT employees work remotely.

The number of cases of covid is growing, and with it the number of companies practicing remote work is increasing - distance workers are in every seventh organization. The survey by high-paying job search service SuperJob involved 1,000 HR managers from every county in the country.

Employees working remotely in connection with the COVID-19 pandemic, as of August 2022, are in 14% of Russian companies - this is 3 percentage points. more than it was in June 2022. Most often, the business uses a remote format of work in Moscow (17%). In St. Petersburg, remote employees are in 13% of organizations, in all of Russia (with the exception of two capitals) - in 12%.

Judging by the survey of employers practicing remote work, the number of companies where there are many remote employees has also increased slightly: compared to June, by 6 percentage points. the number of enterprises where 51 to 75% of employees work remotely (6%), by 2 percentage points. - where remote workers over 75% (9%). However, the most common practice is still when less than 10% of employees perform their duties outside the office: this is what every second company does (50%).

Most often, remote employees work in the field of information technology (in 39% of organizations), finance (17%) and sales (14%). 9% of employers reported that all office personnel and employees of the HR division work remotely, 3% each - that remote workers are involved in the field of logistics, design and engineering, 2% each - in jurisprudence, procurement, document management and in the call center. Another 14% of HR managers said that remote employees work in other industries: they mentioned scientific development, administration, insurance, editing, economics, marketing, etc.

Putin instructed to create an "Atlas of remote professions"

At the end of August 2022, it became known about several instructions from Russian President Vladimir Putin, which were given to the Government of the Russian Federation following the plenary meeting of the Agency for Strategic Initiatives forum "Strong Ideas for the New Time." One of the instructions concerns the creation of the digital portal Atlas of Remote Professions, which provides interaction between job seekers, employers, educational organizations of higher education and professional educational organizations in order to facilitate the search for work in a remote format, providing training in remote work skills. The Cabinet of Ministers must consider this issue by December 15, 2022. Read more here.

30 percent tax will be taken from emigrated remote workers

The Ministry of Finance has prepared a bill according to which the rules for taxing remote employees of Russian companies that work from abroad are tightened. They will soon be forced to pay 30 percent of their income. Perhaps in this way, officials want to return the left specialists to Russia. However, loopholes for tax savings remain for them. This became known on August 3, 2022. Read more here.

How business processes in companies have changed due to the transition to online

On January 21, 2022, the international recruitment agency Kelly Services announced that it had interviewed about 1,000 candidates to find out how business processes in companies had changed in connection with the transition to online. Most have adapted to the online format of work, and candidates do not see the difference between online and offline meetings, but argue that the online format greatly saves time, but also reduces the effectiveness of communication.

According to the company, more than half of the respondents are specialists (52%), as well as managers (34%), entry-level employees (6%) and top managers (9%) from Moscow and St. Petersburg (68%) and other regions (32%). A little more than a third (36%) of the respondents work in person in the office or in production, the same number of respondents (36%) switched to a hybrid mode of operation. 22% of employees work completely remotely. Another 5% admitted that they do not work for January 2022 (Fig. 1).

^{Fig. 1. Work for January 2022 (%)}

Among the respondents, more than half (52%) work in international companies, 38% are employees of Russian private enterprises. Another 5% are representatives of Russian state-owned companies. 4% of respondents answered that they work for themselves, and a little more than 1% are employees of Russian state structures (Fig. 2).

^{Fig. 2. Place of work (%)}

According to the survey, 35% of companies transferred more than 50% of their employees to a remote or hybrid work format. Another 18% of respondents shared that from 25% to 50% of employees are remotely located in their companies. Approximately the same number of employers (19%) provides a remote work format for less than 25% of their employees. There are those who have completely switched to the online format - such among the respondents 8% of employees, and 19% of respondents shared that they abandoned the remote mode of operation (Fig. 3).

^{Fig. 3. How many employees at work have been transferred to remote/hybrid mode? (%)}

The format of communication with customers and partners has greatly transformed in companies. A significant part (59%) of the respondents note that most meetings and conferences are held online, with the exception of events that require the personal presence of officials (handover of work at work, etc.). Almost a quarter of respondents (23%) conduct all business communications completely online. Minority (18%) of those who abandoned the remote work format (Fig. 4).

^{Fig. 4. How has the format of communication with customers/partners changed? (%)}

In connection with the change in working hours, respondents also told how effective online meetings are. The majority (38%) do not see a difference in the speed of communication, but 32% believe that it has become worse in comparison with face-to-face meetings. Almost half of the respondents (45%) note that there are no differences in the time spent on preparing and holding meetings, but still 39% say that the time spent on preparing for meetings was used more efficiently. As for the performance of online meetings - 47% of employees do not see a fundamental difference, when 37% note that the performance of online meetings is lower compared to the offline format (Fig. 5).

^{Fig. 5. Assessment of the effectiveness of online meetings compared to personal communication according to the criteria (worse, better, I see no difference,%)}

Employee trips have also been adapted for the online layout. 52% of respondents note that the majority of meetings for which business trips were previously required are held online, with the exception of events that require the personal presence of officials in production. For another 12% of employees, all field trips were transferred to online format. But for 36% of respondents, business trips continue as usual (Fig. 6).

^{Fig. 6. How much has employee travel decreased due to the development of online tools? (%)}

In addition to business processes, the changes also affected workspaces. The overwhelming majority (79%) of respondents note that office space has decreased to 30%. Another 13% of respondents shared that companies reduced from 30% to 60% of working areas. 5% responded that their offices limited 60% or more of office space due to the transition to online. Least of those who completely abandoned offices - 3% of employees (Fig. 7).

^{Fig. 7. How has the company's workspace changed due to the development of online tools? (%)}

More than a third (35%) of employees admitted that after the restrictions were lifted, their companies plan to restore corporate events and team building. This once again speaks to how much people missed live communication. Among the respondents, 21% said that their companies intend to return offline meetings with clients and partners, and the same number (21%) want to return employees to offices. Also, companies are ready to restore business trips - among those surveyed, 19% (Fig. 8).

^{Fig. 8. Which of the business processes does the company plan to restore after the restrictions are lifted? (%)}

By 2022, most companies have successfully adapted both internal and external business processes to the online format. However, going to a remote location and a hybrid, solving the problems of the pandemic, raised questions: how to motivate people at a distance? How do I track their performance? How to keep the project teams in good shape? Many employees are acutely experiencing a lack of office life, face-to-face meetings with colleagues and executives, especially for newcomers and young people. Therefore, once pandemic restrictions are reduced, we expect many processes to return back to offline format. narrated by Ekaterina Gorokhova, CEO of Kelly Services Russia & Poland

2021

Most companies plan to use a hybrid work format

On February 10, 2022, the results of the Logitech and NAFI study "Hybrid format of work as a trend for the coming years" became known. Most companies in 2022 plan to use a hybrid work schedule for their employees (part of the working time is carried out remotely, some from the office). At the same time, according to business representatives, the most desirable schedule for the employees themselves is when they will work from home for 2-3 working days, and the rest from the office.

The coronavirus pandemic in 2020 caused an emergency transition of business to digital format and brought with it a set of installations and habits.

The vast majority of companies (94%) organized remote work for their employees. Until February 2022, 89% of employers have a part of employees performing their duties remotely.

To ensure remote work, an employee must have a set of equipment: a laptop or personal computer with a webcam headset, as well as in some situations a printer or scanner.

The results of a study by Logitech and NAFI showed that employees of every second company use corporate and personal computer equipment in a hybrid work format (57%). This is most typical for medium-sized businesses. 4 out of 10 companies fully provide their employees with equipment (36%), but the use of only personal equipment by employees is not yet widespread (this situation is noted in 7% of companies).

At the beginning of the pandemic, due to changed forms of labor, most business representatives felt a decrease in productivity (82%). In two years, hybrid work was added to the remote format, and employee productivity increased - this was noted by 6 out of 10 respondents (60%).

Most companies plan to use a hybrid format in 2022 - a combination of remote work and work from the office (86%).

At the same time, according to managers, among the employees themselves, the most desirable format is when they will work from home 2-3 days a week (57%).

The popularity of this approach is supported by experience: according to 73% of company representatives, the combination of remote and office work allows you to optimize jobs and, as a result, reduce costs.

The challenges associated with the pandemic have significantly accelerated the digitalization of business. The share of companies with a basic and average level of digitalization over the past two years has grown by 13 percentage points. up to 89%. One of the main business processes that enterprises transferred to the electronic environment was the holding of meetings and negotiations. Most often, this takes place using video conferencing (VKS ).

79% of companies use complex VKS solutions for conference rooms in their offices, including conference cameras and video boards, 33% use speakerphones. The most popular solutions for personal workplaces are webcams and laptops with a built-in camera (79% and 73%, respectively).

When choosing a device, its technical characteristics are primarily taken into account, and the second - the price.

According to Logitech and NAFI, of all companies with VKS equipment, half (52%) use it 1-3 times a week, and a quarter of companies (24%) use it 4-7 times a week.

According to the study participants, the possibility of remote negotiations significantly saves money on transport (91%) and employee time (86%), as well as improves internal corporate communications (75%). At the same time, representatives of small businesses are less likely to agree that the use of video conferencing saves time during meetings/negotiations (22% disagree with this statement).

Analysts agree that the video conferencing equipment market is growing at a very high rate. This will continue after the end of the pandemic. A generation has grown for which video perception and video communication are the basis of interaction between people. In terms of development rates, the Russian videoconferencing market is not inferior to the international one, its growth is predicted at 15% per year at least until 2025. The main factors for growth will be the transition to hybrid work, hybrid training and inter-corporate communication. The use of cloud platforms will lead to the replacement of outdated closed systems, and the video conferencing itself will become as convenient, easy and accessible as possible, said Irina Stepanova, Head of Video Solutions and Accessories for Logitech Collaboration.

Шаблон:Quote 'author = noted Guzelia Imaeva, Director General of NAFI Analytical Center.

The study was conducted using a telephone survey in November 2021. Representatives of small, medium and large companies using office premises and having meeting rooms were interviewed. The survey was attended by representatives of 300 companies located in Moscow and million-plus cities.

Remote work negatively affected the costs of 75% of employees in Russia

The hh.ru Research Service on January 13, 2022 reported the results of a survey among Russian workers, which conducted to find out how the remote employment format affected their spending and lifestyle. The survey was conducted from December 20 to 29, 2021 among 1843 respondents working remotely.

After switching to work in a remote format, 75% of respondents reduced their expenses by, transport 50% - by clothes and, footwear 34% began to spend less on entertainment, 29% - on food.

More often than others, sales specialists report a reduction in certain costs (82% of them have decreased transport costs, 61% - for clothes and shoes, 39% - for food).

At the same time, 62% increased electricity costs, 39% - for food, 35% - for the Internet and mobile communications, 20% - for entertainment. Interestingly, 12% of remote work began to spend more on clothes and shoes (and the share of men who gave such an answer is 14%, and women - 11%), and 8% - on transport.

62% note that their communication costs remained unchanged, in addition, 46% of respondents with the transition to remote work did not change their entertainment costs, 38% - for clothes and shoes, 37% - for electricity, 33% - for food.

34% of remote workers admit that in the new format they have additional costs that did not exist before, including spending on delivery services, stationery, office equipment, coffee and furniture. Most often, such expenses were reported by senior management (49%), accountants (38%) and IT specialists (35%). 54% are sure that they have no new expenses against the background of remote work.

46% of remote respondents began to monitor themselves less, and among men and women the share of such answers almost does not differ - 47% and 46%, respectively. 24% of respondents, on the contrary, began to spend more time caring for themselves (21% among men and 26% among women). Another third believe that their appearance has not changed in any way. Those who began to monitor themselves less remotely are more common among IT specialists (53%) and marketers (51%). Administrative staff (34%) and banking workers (30%) became more attentive to their appearance.

One in two (55%) usually work from home in informal household clothes, 24% in casual clothes, 14% in pyjamas or a dressing gown. 4% usually wear an office top and home bottom and only 2%, as a rule, from home always work in office clothes. Informal style is more often chosen by sales workers (61%), marketers and bank employees (60% each), everyday clothes - top management (38%). In pyjamas, representatives of media and art work more often than others, and those who combine the office top and home bottom are usually found among top management (13%).

The active use of remote control systems reduces their level of trust in the company

On December 6, 2021, VMware published the results of a global study that showed that increasing measures to monitor the effectiveness of employees working remotely reduces their motivation, performance, as well as the level of trust in the company.

Vanson Bourne analysts, commissioned by VMware, interviewed 7,600 employees from different industries and found that 76% of Russian companies that have switched to a hybrid work format already use systems to monitor staff work or plan to implement them in the near future. Such measures include checking email (42%), monitoring site visits (42%) and the use of collaboration tools (51%), video surveillance (27%), as well as responding to keystrokes on the keyboard (37%). However, 37% of companies with a developed system for monitoring corporate devices and 31% of companies that are gradually mastering these technologies reported high staff turnover.

The study showed that managers need to strike a balance between implementing ways to assess the effectiveness of personnel and maintaining a comfortable working environment. More than half of employees (67%) who switched to remote work believe that their leaders rather pay attention not to such traditional indicators as time spent in the office, but to the results of the work done. In addition, 64% of respondents agreed that the remote format allowed them to become more effective than before.

73% of organizations were forced to develop new ways to assess employee productivity. Technologies were implemented through regular meetings with managers to discuss workloads (50%), assessment of performance indicators of work teams (62%), as well as the use of new project management software (48%). Information on the development of new ways to control and quantify labor should not be hidden from employees. Although most of them (67%) are aware of such an efficiency control system, 4% of respondents do not know whether the company has implemented such technologies or not.

Companies around the world are moving to a hybrid work format in which a permanent presence of employees in the office is not required. At the same time, employers should be careful about using monitoring tools. In a remote environment, employees notice an increase in self-confidence on the part of managers, and an increase in ways to control performance can undermine staff confidence in the organization and lead to the departure of promising personnel, said Shanker Iyer, senior vice president and CEO of end-user computing at VMware.

Performance monitoring is one of the many topics covered in the VMware study. Other study findings:

The adoption of digital tools is changing corporate culture. The transition to remote work has changed the principles of relationships in the working team. If earlier the unity of employees was maintained through their physical presence in the office, now they are united by common values. The so-called virtual office increases career opportunities and at the same time creates new criteria for assessing the effectiveness of employees and company leaders. More details on the link.

Trust in employees is the key to the success of any company. With the transition to a remote work format, opportunities for centralized control over the workflow have lost, which is why managers trust their employees more. It also provides a high level of transparency in the company. Adherence to these principles will contribute to the cohesion of the team.

Security is a team view. sport Remote provides employees with additional opportunities, but also creates conditions for the emergence of risks. In information security conditions when IT specialists cannot control corporate devices and applications, data security the company will depend on all its employees.

The study was conducted in countries such as, Great Britain,, Germany,, France,, Italy,, Netherlands,, Russia,, Poland,, Norway,, Sweden,,,,,,, and Spain. UAE Saudi Arabia USA Canada Japan Australia India China Singapore South Korea

In every fifth company at a distance, labor efficiency decreased and financial results worsened

On November 2, 2021, Rostelecom shared the results of the study "How the effectiveness of remote personnel has changed." After interviewing over 100 representatives of organizations from 14 industries, experts found out that after transferring personnel to remote work in every fifth company, the efficiency of employees' work decreased, and financial results worsened. Despite the fact that the fall in labor efficiency worries every second leader, the organization is in no hurry to radically resolve the issue.

Despite the statements of users on social networks that with the transition to remote work they began to work more, almost every fifth company admits that the efficiency of remote work has decreased. At the same time, another 30% of organizations do not assess the efficiency of personnel at home at all, and another 14% of companies have "remote efficiency" that looks like a sinusoid, it increases or falls. Thus, the effectiveness of more than 60% of Russian organizations working remotely raises serious doubts.

In general, 40% of respondents recognized the dependence of financial indicators on the level of employee efficiency.

Yes, it is worrying, but we have no idea how to influence this process.

The main reason for the decrease in the efficiency of personnel at home 56% of companies call the imperfection of organizational processes, which worsened when moving online - the volume of ad hoc communications has sharply increased, it has become more difficult to reproduce oral agreements, etc. Approximately 30% say a decrease in management control, the rest mention the inefficiency of the tools used to work in a remote format.

However, in the vast majority (70%) of companies admit that they do not use any automated software tools for measuring/managing employee performance. Most try to measure efficiency by various organizational methods, mainly evaluating the performance of an individual employee, department or company as a whole of certain specified KPIs.

In general, the situation looks like there is a problem, but no one knows how to solve it. Obviously, digitalization has not yet affected the area of ​ ​ managing the effectiveness of the organization. If they try to solve the problem of efficiency, then only in proven "grandfather" ways: in most cases, the success of employees' work is assessed either by some external signs - it looks busy, which means it works well; or according to some conditional indicators - reached a certain sales threshold, which means well done. Analysis of possible barriers to employees on the way to fulfill the established KPIs, identification of existing "narrow necks" and "weak links" that prevent increasing the efficiency of people's work, reducing the load and risk of burnout and dismissal of valuable personnel by optimizing processes in this case remain outside the attention of employers, - said Elena Chernikova, senior business analyst at Rostelecom-Solar.

The situation with the layoffs of burnt-out employees also looks unruly: about half of the respondents admit that due to the remote format of work, the share of staff leaving precisely due to burnout has been increasing for the second year in a row. Employers also prefer to fight this misfortune with traditional methods: 25% of respondents limit work on weekends and overtime, the same number of respondents develop a compensation package. Almost a fifth of survey participants implement additional professional and career development programs as a tool to retain valuable employees. The least popular means of combating burnout is to control the uniformity of personnel load. Meanwhile, digital tools with just such functionality appear on the market.

The study was attended by about 100 representatives of organizations in the field of production ITTelecom,/, financial, budgetary organizations, services,, constructions,, etc. medicine transport - a total of 14 areas of activity. Among them, 62% of companies have from 100 to 500 employees, 24% of organizations - over 1000 employees, 6% - up to 100 employees, 4% - up to 100 employees. The survey of respondents was conducted in August - September 2021.

67% of professionals are not ready to reduce wages for the opportunity to work remotely from other regions and countries

67% of professionals are not ready to reduce wages for the opportunity to work remotely from other regions and countries. This became known on October 18, 2021.

The development of a remote work format opened up opportunities for both employees and companies. It became possible to form an effectively working team of employees located geographically in different cities and even countries. Sometimes relocation becomes a competent choice for companies to optimize budgets and strengthen teams in different regions of presence. The international recruiting company Hays conducted a study "Employee Relocation," which involved 1,100 respondents, 572 hiring managers and 528 professionals.

8% of companies have already moved a number of positions, departments and functions to remote work in regions or other countries, and 3% plan to do so in the near future. Of these, 89% will move employees to Russian regions, and 11% to other countries. 51% of them will move employees to the Central Federal District, excluding Moscow and the Moscow region, 45% - to the Volga Federal District, 43% - to Moscow and the Moscow region. 38% are going to transfer employees to the South, North Caucasus Federal District and Crimea, and another 38% plan to move employees to the Siberian Federal District.

89% of companies will transfer specialists to the regions, 34% - department heads, and 24% - interns and assistants.

Given that there are 8 time zones in Russia, the issue of work schedule and time is becoming relevant in order to synchronize the work of the central office and employees working in different regions of our country. 36% of the surveyed professionals are ready to adapt to any employer schedule. 20% employees agree to work, even if the difference in hour zones for 2-5 hours differs from the time of the central office. Only 14% are ready to work only in their time zone and do not want to adapt to the work schedule of the central office.

At the same time, the vast majority of employees are not ready to reduce wages in case of relocation or the opportunity to work from another region or country. 67% were categorically against reducing income, 22% of respondents did not think about it. And only 11% of respondents are ready to consider the option of reducing income.

32% of professionals consider only those companies that provide for the possibility of relocation to other countries as work. But for 49% of respondents, this opportunity is not fundamental.

46% of employees admit the possibility of international relocation in the next 1-2 years. 67% of them would like to move to work in Western Europe, 41% in the USA, 37% in Canada, 30% in Australia or New Zealand, 21% in Eastern Europe, and 14% in Asia. At the same time, 37% declare that the country is unimportant, and most importantly - an interesting project or the possibility of career growth.

In our practice, there were cases when candidates at the start spoke about the desire to relocate in the future, and we considered positions with them only in international companies in which such a relocation is possible. Basically, these are digital marketing specialists, - said Madina Ausheva, consultant to Hays' Digital & MarCom practice.

77% of professionals do not consider the possibility of moving to another region of Russia in the next year or two.

Of those who are ready for relocation, 46% consider moving to Moscow and the Moscow region for themselves, 26% agree to move to St. Petersburg, 20% to the South and North Caucasus Federal District or Crimea. At the same time, 20% say that the region is unimportant, and most importantly - an interesting project and the possibility of career growth.

Interestingly, 9% are ready for relocation to the Central Federal District, but at the same time excluding Moscow and the Moscow region, and 4% note the North-West Federal District, but excluding St. Petersburg itself.

Only 41% of professionals surveyed say that their companies provide compensation for moving if an employee moves at the initiative of the company.

For 70% of employees, the ability to work remotely from anywhere in the world is an important motivating factor

For 70% of employees, the ability to work remotely from anywhere in the world is an important motivating factor. This became known on October 11, 2021.

The pandemic and long self-isolation have led to the fact that remote work has become the norm for many companies. This type of work brought other relationships between employees and employers, and it also became possible to independently choose a city, region or country from where you can work remotely. The international recruiting company Hays conducted a study "Employee Relocation," in which 487 hiring managers and 466 professionals took part.

• 52% of employers are going to maintain a hybrid work format in 2022.
• 20% of employees say that in their company you can agree with management to work remotely from any city in our country.
• 44% of companies agree to work remotely from another region if the employee is released by the direct manager.
• 14% of companies say that as of October 2021, up to 10% of professionals work from other regions.
• 52% of employers say that in 2022 they plan to maintain a hybrid work format for their employees: come to the office several times a week, and work from home the rest of the time. Only 22% of the companies surveyed are going to introduce a permanent office visit for all employees.

As of October 2021, 20% of employees say that their company can agree with management in order to work remotely from any city in our country. 13% note that this is possible only as an exception. 28% note that such options were possible only during the complete transition of the entire company to remote work. 29% of professionals say that this is not how they work in their organization.

8% of the surveyed professionals say that in their company you can even agree to work remotely from another country. 11% point out that this is only possible as an exception. 13% said that such options were considered only for the period of remote work of the entire company. And 46% say that they do not have the opportunity to work remotely from another country.

As of October 2021, remote work from another country is not regulated by Russian law. This is a "gray area" for both employers and employees. For example, the Letter of the Ministry of Labor of the Russian Federation dated 27.07.2016 No. 17-3/V-292 indicates that federal laws and other regulatory legal acts of the Russian Federation containing labor law norms are valid only in the territory of the Russian Federation, providing the employer with safe working conditions for remote workers working outside the Russian Federation is not possible. And although this letter is aimed primarily at foreign citizens, the above restrictions may also apply to employees with Russian citizenship who decide to work from another country. Also, when fulfilling their duties from abroad, for example, information security standards provided for in the company may be violated, as well as there are nuances on labor protection and tax obligations. In general, it is possible to recommend both employers and employees to be very attentive to the registration of relations and to provide for all possible controversial issues in order to protect themselves and ensure effective cooperation, "said Lilia Gazina, a leading lawyer at the Hays recruiting company.

44% of employers said that every employee who will be released by the direct supervisor has the option of remote access from another city. 23% say that this option is possible for each employee at all. 23% of companies agree to remote access from another city for IT specialists. 15% say that this option is available to senior management, and another 13% note accessibility for specialists working in marketing, PR, advertising and digital.

The transfer of employees to the regions for office positions is not a common practice, but such examples are available. In any case, a person working from another region, if necessary, comes to meetings with external clients and colleagues, - said Marina Dmitriyeva, Business Manager of Hays.

According to a survey of employers, as of October 2021, 28% of companies from other cities and regions have from 1 to 5% of employees. 14% of companies say that 6-10% of professionals work for them from other regions, and 12% of companies name the number of remote employees in other regions from 11 to 20%. Only 5% of companies say that they have more than 81% of employees from other regions of Russia.

55% of the hiring managers surveyed say that such employees are registered in their central office, and for 17% of employers they are registered in the regions themselves. At the same time, 36% of companies say that these employees' wages are not tied to the level of salaries in the central office, but correspond to the fork of the region from which the employee works. 33% of employers claim that their salary of remote employees is tied to the level of wages in the central office.

For 70% of employees, the ability to work remotely from anywhere in the world is an important motivating factor, for 17% it is a significant, but not critical factor, and only for 13% of respondents the ability to work remotely does not represent a significant motivation.

The ability to work remotely is more important for women: 60% of respondents and only 41% of men noted that the ability to work remotely without reference to the country is fundamentally important for them.

Remote work is the most significant motivating factor for older employees (more than 55 years old) and specialists 25-28 years old. 67% and 66% of such respondents, respectively, noted the fundamental importance of the opportunity to work from any country. At the same time, the possibility of remote work is very important for 56% of respondents 29-33 years old, 52% of employees 34-40 years old, 43% of specialists 41-54 years old. For young respondents under 24, the ability to work remotely is least important. Its fundamental importance was emphasized by only 33% of those participating in the survey.

97% of employees allowed employees to work remotely or in a hybrid format even after the restrictions were lifted

According to a joint study by Deloitte in the CIS and X5 Group, 97% of the companies surveyed allowed employees to work remotely or in a hybrid format even after the regulator's restrictions were lifted. X5 Group announced this on September 13, 2021. Before COVID-19, employees did not have the opportunity to work remotely for 27% of the companies surveyed, the same number admitted that this form of labor was officially prohibited, but in practice, employees agreed on days of work from home.

According to the survey, 77% of employers who have transferred employees to remote or hybrid work pay any compensation for changing the format of work. More than a third of companies (36%) provide additional support for employees with children.

X5 Group, within the framework of the X5 Home Office project, began piloting a remote mode of operation for a group of employees back in 2019, and since 2020 has scaled the project for all office staff of the company. The Kh5 Home Office project supports organizational changes to the company, including more flexible working conditions and greater opportunities for team interaction, both in offices and online. According to surveys, 80% of participants assess the experience of remote work extremely positively or positively, more than 90% of employees prefer formats to the traditional format "work from the office": hybrid form: ~ 60%; completely deleted form: ~ 35%.

During the period of forced remote work, opinions on this format were contradictory. For September 2021, we see more of our colleagues becoming adherents of hybrid work from home and office. Arriving at the office has ceased to be a routine or daily duty, he became an excellent reason to meet with colleagues to discuss work issues, just talk and establish connections, - said Tatyana Krasnoperova, Director of Personnel and Organizational Development of the Kh5 Group. - The ability to choose a schedule has become part of our social package for teams working in the office or not at all tied to a place and even the city, our workspaces have changed, the established concept "I don't see a person, it means he doesn't work." This is perhaps the most difficult, since it is connected with our beliefs, but we are also coping with this successfully.

Many companies choose to switch to remote or hybrid mode even after the restrictions are lifted, as they were convinced that employees can work from home no less efficiently than from the office, "said Anastasia Lebedeva, leader in personnel development. - These changes have different opportunities and challenges in HR matters. From the point of view of caring for employees, special attention should be paid to the mental health of employees. When working remotely, project managers often lose the sense of control and increase anxiety, so they become more demanding of project team members. We at Deloitte, the CIS try to track this through surveys and feedback from employees, and give managers and team leaders tools to effectively manage a remote team.

For the study, an online survey was conducted among 80 companies from various sectors of the economy and a qualitative analysis - an interview lasting 1-1.5 hours among the top 9 companies working in the field of IT, financial services and trade, which implement the transition to a remote or hybrid work format.

88% of Russians like remote work

According to to data a survey conducted, Raiffeisen Bank 88% like remote work. Russians This was bank announced on May 6, 2021. The main advantages of the remote format are the saving of travel time (78%) and a significant reduction in costs (49%). Half of the respondents (49%) like that remote work allows you to spend more time with your family, and another 36% were able to more conveniently combine work and hobbies. A third of respondents (33%) note that working from home allows them to work more efficiently without being distracted by office noise and conversations of colleagues. So many (33%) like the opportunity to work in the current place from another city or. countries

However, 12% of Russians disagree with them - half of them (6%) could not love remote work, and the other half were completely disappointed in it. More than 50% of respondents complain about the lack of physical activity at remote work, and 42% feel a lack of communication and isolation from colleagues. It is difficult for some to maintain a work-life balance: 35% noted that they constantly recycle, and working communication does not stop even on weekends. Households and minor troubles distract another 30% of respondents from work.

The long-term transition to a remote or hybrid mode of operation has many advantages, but this is also a serious change in the usual lifestyle. For such a transition to succeed, you need to approach the changes comprehensively, - said Vladimir Khimanych, Managing Director for Human Resources at Raiffeisen Bank. - The well-being of employees is a priority for us, so at the company level we launched the Future of Work project, in which we will change the IT infrastructure in May 2021, update HR practices and convert offices into spaces that stimulate communication. To help employees properly build work in a new format, we launched trainings on developing skills: personal efficiency at a remote location, digital etiquette, and managing remote teams. We also introduced several programs to maintain the physical and mental well-being of employees. The format of each employee's work is discussed individually in agreement with the manager in order to achieve maximum comfort depending on the type of work and preferences of the person.

The survey was conducted among thousands of residents of large cities in Russia. Over the past year, more than half of the respondents (54%) worked remotely on an ongoing basis, another 22% - about 6 months, periodically returning to the office, the remaining 24% - several months or less, during periods of severe restrictions.

In 2020, Raiffeisen Bank announced a constant transition to a hybrid mode of operation for more than 5.5 thousand of the bank's almost 9 thousand employees in 10 offices in Moscow, Omsk, Yaroslavl and Kolomna. In September 2020, the Future of Work project was launched, which aims to develop and implement new formats that combine the best of remote and office work to achieve maximum team flexibility and employee comfort.

73% of employees consider it optimal to spend 2-3 days a week in the office

On March 25, 2021, WeWork shared the results of a study on the experience of remote work. More than a third (37%) of employees of Russian companies who continue to work remotely due to the pandemic would like to return to the office partially (for several days) or completely, a joint study by HeadHunter and WeWork showed. Most consider it optimal to spend 2-3 days a week in the office (73%), and every fifth employee wants to come to the office 4-5 days a week.

About 40% of employees of Russian companies who switched to remote work during the pandemic have already returned to offices. Among them, 11% of respondents continue to work in hybrid mode (2-3 days a week in the office, the rest of the days from home). According to 17% of respondents, they began to work more productively after returning to the office.

19% of respondents continue to work remotely. At the same time, 40% of respondents reported that they did not switch to remote work during the pandemic.

The study showed that most of all at remote work, Russians lack communication and collaboration with colleagues (42% of respondents noted). The same number among the main disadvantages of remote work was called the lack of separation of working and personal time. Another 29% note that with remote work they have fewer spontaneous meetings and communications with people. Among other disadvantages of remote work, respondents called the lack of a convenient working and technically equipped workplace (27%), complexity with a concentration on work tasks (18%) and lack of inspiration for inventing ideas (4%).

For 43% of respondents, personal meetings with colleagues are important. Every second they help generate ideas and make important decisions. More than 40% note that personal meetings help to control the quality of work, and the same amount of work is done in the team. 35% appreciate the opportunity to communicate with colleagues in an informal setting.

The ideal workspace, according to office workers, should be convenient and equipped with the necessary equipment - 79% of respondents consider this one of the main qualities. It is also important that the office is located close to home (61%) and has space to work in silence or a separate office (43%). For 16%, the most important quality is compliance with sanitary safety rules (social distance, regular cleaning, etc.).

It is also important for respondents to have special places for recreation (11%) and modern design (9%). The study's findings support an international study on the impact of working from home on peer collaboration that WeWork and brightspot strategy conducted in September 2020. A survey conducted among office employees in the United States, Canada, Mexico and the United Kingdom showed that the ability to maintain social contacts in the team decreased by an average of 17%. And the ability to create and conduct brainstorms decreased by 13-15%. Workers who returned to the office after working remotely for a few days a week reported an average 54% improvement in mood.

{{quote 'Our research echoes what we hear from our residents - the office is important for communication, maintaining corporate culture and affecting team productivity. The long-term impact of remote work can not only affect employee productivity, but also the innovation of companies. WeWork spaces in Moscow and around the world are designed to create conditions for communication and collaboration between colleagues. The pandemic has intensified the need for companies in such spaces, as many of them were forced to adapt their offices to reality, says Andrei Zhamkin, CEO of WeWork in Russia, Central and Eastern Europe. }}

70% of employees would like to return to the office in a hybrid work mode format

On February 19, 2021, it became known that the international personnel agency Kelly Services conducted a study "Will everyone return to offices?," Interviewing applicants from Moscow, St. Petersburg and other regions about what they think about returning to work: do they miss the office or want to stay remotely.

According to the results, the majority of employees (70%) would like to return to the office in a hybrid work mode format. Some employees (39%) are ready to come to the office only situationally, for example, for business meetings, the other half (31%) - I would like to work 2-3 days a week in the office and the remaining days from home.

According to the company, the share of employees who would like to stay "remotely" and never return to the office increased (23%) compared to 2020 (15%). After the first stress from self-isolation and restrictions passed, many appreciated the possibilities of working from home: the ability to save time and money on the cost of leaving the house, not to be distracted by the noise of open space, to improve the balance between personal life and work. The number of workers who under no circumstances want to work from home also decreased from 14% to 8% - during the time of remote work, employees had to equip a workplace, master digital skills with which remote work became quite comfortable.

To compare how much the values of workers have changed, they suggested choosing between two similar job offers. But in one company, permanent work in the office is required, and in another there is the possibility of partial work from home, but the salary is 10-15% lower. As a result, the number of employees ready to sacrifice their salaries for the opportunity to work from home has increased - 52% (39% in 2020), and the number of respondents who will choose a company where they need to constantly work in the office has decreased to 48% (61% in 2020).

Almost half of the respondents (46%) believe that they began to work more remotely, 42% of respondents are sure that their load has not changed, and only 11% admit that they began to work less.

More than half (53%) of respondents believe that working at home and in the office is equally effective, almost a third (30%) are sure that working from home is even more effective and only 16% noted that they work more efficiently from the office.

Half (51%) of the respondents believe that working from home had a good effect on the emotional state, 30% noted that the distance did not affect their emotional state in any way and only 19% believe that their emotional state worsened during the pandemic (Fig. 2).

During the removal, many workers had to master other skills: 32% were able to increase their digital literacy, 20% learned to cook, make repairs, solve other economic problems, 7% of respondents mastered another profession, 3% - the school curriculum of their children. A third of respondents (33%) admitted that they did not acquire any special skills, and 5% believe that they even lost some skills (Fig. 3).

Employers' plans for survey participants coincide with the wishes of workers only in part. 40% replied that the company offered the opportunity to combine work from the office and remote work, 30% will return to the office completely, 26% will continue to work from home, 4% do not plan to return to the office, they will look for another job (Fig. 3).

More than half of the respondents (60%) replied that the office space did not change after the pandemic, 21% admitted that the employer reduced part of the office space, due to the large number of employees working from home, 16% of employees lost their permanent workplace and now use hot desks. Another 3% replied that their employer completely refused to rent offices and transferred all employees to a remote location.

Almost half (42%) of respondents believe that the concept of offices is changing - there is more space for communication than for work. A third (33%) are sure that offices will remain in one form or another, since live contact in work is important for people, 12% believe that literally nothing will change in office life, another 12% believe that offices will disappear altogether soon (Fig. 5).

The office is not only a space for joint work and prompt solution of problems, as well as the possibility of live human communication, which we so lacked in quarantine. Many want to return to the office not only for work, but also for socialization. And office space will be transformed into various tasks - fewer jobs, more areas for communication and meetings. The trend of 2021-2022 will be a reduction in office space and related services (restaurants, cafes and others). Instead, delivery services and coworking spaces are growing, where you can rent jobs on request. narrated by Ekaterina Gorokhova, Kelly Services Managing Director for Eastern Europe

DigitalHR presented the study "Remote effect and burnout at work"

On February 19, 2021, DigitalHR, a consulting agency with personnel expertise at IT & Digital, reported the results of a study on the impact of the pandemic on the recruitment sector.

The study "Remote effect and burnout at work" was attended by more than 6,000 specialists from the agency's candidate base and 18 companies from the Digital & IT sphere.

DigitalHR analysts have identified several general trends for the recruiting industry, which appeared under the influence of the Covid-19 pandemic. First of all, this is the transition to a remote work format, more active publication of vacancies on social networks (Facebook) and Telegram channels, business communications in instant messengers and the growing popularity of the short video resume format.

Among the general trends for candidates are the following: the influence of the brand's HR on decision-making, a richer interview schedule thanks to online formats, an increase in the deadline for making an exit decision in passive search, and a reluctance to change jobs due to the general economic instability in the world.

During the pandemic, companies more often conducted case interviews and test tasks, assessed the candidate's profile on social networks and generally noted higher competition for high-quality personnel between employers.

A separate block of questions in the study concerned the difficulties in switching to a remote work format. For February 2021, almost 70% of candidates will choose a company where remote work is possible to the detriment of vacancies with a traditional work schedule. Almost 85% of candidates supported a hybrid work format in which the team spends 1-2 days a week in the office.

In the summer and fall, 4 out of 10 candidates could refuse to continue communicating on a vacancy if the company scheduled a face-to-face interview in the office. As of February 2021, no more than 2 out of 10 candidates will refuse a face-to-face interview at the employer's office. Also, during the pandemic, companies have become more loyal to remote interviews and have expanded the geography of search by region. Employers noted the possibility of closing vacancies for a wide pool of regional candidates as a positive impact of the pandemic on recruiting.

Among the reasons for entering the office, candidates name: a change of scenery, interaction with colleagues for brainstorming, inspiration for ideas, the possibility of working in silence (when there are no conditions for working from home). In a pandemic, up to 90% of companies switched to a remote format. For February 2021, most employers (up to 70%) offer a hybrid format with an office presence of 1-3 days a week. As a consequence, many employers are cutting office maintenance costs and switching to renting co-working spaces and more modest space.

According to the study, the pandemic "highlighted" the question of work & life balance (life balance) and the effectiveness of using the time that people used to spend on the road to the office. Among the advantages of remote work, the respondents called saving time on the road, the ability to manage your day: go to training or meet friends, read, without losing work efficiency.

The most common reasons for the burnout of employees during the pandemic were the loss of team feeling and incorrect interpretation of messages and intonations in a remote format. Up to 70% of candidates noted a lack of high-quality informal communication. Employers also confirmed the loss of the environment for innovation and the risks of personnel burnout as the main drawbacks of the pandemic and remote work.

The most important issue for employers is the effectiveness of employees in a non-standard mode of work. According to company representatives, the effectiveness of remote work depends on the ability to prioritize and create boundaries. Up to 80% of employees believe that they are effective remotely. However, the figure does not coincide with the data of employers - according to managers, no more than 60% of employees can work efficiently remotely. According to business owners, the pandemic and the transition to remote work made it possible to shift the focus to the result - in remote mode, the quality of work and the effectiveness of each employee have become more transparent.

{{quote 'author = said Ekaterina Gavrilova, founder and CEO of DigitalHR' The pandemic has become a special time for employers and candidates, when quality characteristics and the ability to adapt to rapid changes in the market came to the fore. If previously remote work was relevant only for IT specialists, now 90% of vacancies with the possibility of remote or hybrid employment are marketing. Among the most popular vacancies in 2020 are HR, mobile marketing, influencer marketing, productions, analysts, sales managers. We see that the market has experienced a real quantum leap over 2020, and the consequences of these changes we will observe for more than one year, }}

Sergei Sobyanin canceled the requirement to transfer at least 30% of employees of Moscow enterprises to remote work

On January 27, 2021, it became known that Moscow Mayor Sergei Sobyanin signed a decree in which, in particular, he canceled the requirements for transferring employees of Moscow enterprises to a remote mode of operation.

"The requirement to transfer at least 30% of employees to distan­tsionnoy work mode ceases to be mandatory and will be rekomenda­telnyy in nature. Returning workers to offices or preserving "remote work" remains at the decision of the heads of specific enterprises and organizations, "the document says.

According to Sergei Sobyanin, "the situation with the spread of coronavirus infection continues to improve," this explains the partial lifting of restrictions^[3]

2020

Russia entered the top ten countries in terms of freelance revenue with an indicator of $41 billion

The volume of the global freelance market in 2020 reached $6.54 trillion. Most of the revenue ($3.76 trillion) fell on civilian, $1.13 trillion - on seasonal and $705 billion - on temporary workers. Such data are provided by PwC analysts. Read more here.

"Jet Infosystems": a study of the principles of organizing remote work by Russian business for a year

On January 21, 2021, the company Jet Infosystems"" announced that it Citrix had jointly conducted a study of the principles of remote work Russian organizing business in 2020 and the changes that followed this experience. At least half of the office staff worked remotely in 83% of domestic companies from the Top 500 list. RBC The transition to remote work has become a powerful challenge for corporate - IT 84% of companies experienced various difficulties in IT in this regard. However, the game was worth the candle. Most of the respondents plan to make remote work a means of competition. A flexible schedule of office visits, remote work on an ongoing basis for some employees and hiring personnel in the regions are the main advantages that Russian business will take with it in a post-covid future.

According to the company, the purpose of the study was to find out what transformations in IT large Russian companies underwent when switching to a remote format and how they plan to use the experience gained. Special attention was paid to plans for the development of remote access technologies. The respondents were IT managers of the highest and middle level of 102 Russian enterprises from the RBC Top 500 rating. These are companies financial in the sphere,,, trade industries extracting industries,,,, and power engineering specialists. pharmaceutics mechanical engineering agriculture ENERGY INDUSTRY

In 2020, the transition to remote work became widespread. Only 1% of companies touched this trend slightly - less than 10% of office staff worked remotely in them. The vast majority received the experience of mass removal: 54% of companies outside the office employed more than 75% of employees, and 35% - over 90%.

Quickly reorganize to the requirements of reality during quarantine became a serious challenge. Basically, respondents complained about an exponential increase in the burden on IT personnel - 52% of them noted this. The second most important difficulty was created by the lack of devices for working from home. Almost a third of respondents noted information security problems. Also, a significant share of companies faced insufficient communication channel capacity (26%) and a lack of server capacity (15%). Only 16% of respondents did not touch on any problems.

In the real sector, one respondent had an average of 2 problems, in trade - 1.7, in finance - 1.4.

Almost all surveyed companies organized remote access to corporate resources. They usually used several instruments. Large companies have never before faced the need to bring a significant part of the office to remote work. Therefore, they mainly used basic technologies: remote physical access to a PC along with VPNs and terminal servers. Virtual Desktop Technology (VDI) was also widespread, and was used by 36% of respondents.

The main fans of VDI are representatives of the financial sector - 80% of respondents to this industry named VDI as the main way to organize remote work. And this is not surprising, Banks, insurance and investment companies work within the strictest requirements of information security and, in addition, have a mature IT infrastructure. The study showed that 80% of respondents from the Finnish industry did not face additional problems in the information security in connection with the removal. Companies that managed to implement this technology even before the pandemic received an advantage in the form of safe organization of remote work of employees. noted Dmitry Galkin, Head of VDI at Jet Infosystems

In the VDI segment, Citrix solutions have become the leader in use, they are used by 51% of respondents. The second most popular is VMware products, which 30% of companies use to organize VDI.

84% of companies found advantages for business in the forced transition to remote work (reducing office costs, the ability to hire staff from the regions) and employees (flexible hours). Only 16% of respondents do not see any advantages in the remote.

More than 80% of companies intend to use a remote work format in the future. A flexible schedule of office visits (44% of respondents plan to use), coupled with the work of some employees remotely (41%), will make it possible to save on rent and attract personnel from other regions.

At the same time, the Russian business is not going to completely abandon the office. Over half of companies (53%) do not plan to change or reduce office space, 24% of respondents want to reorganize them. Only 12% of respondents are ready to reduce office space or move to a cheaper office, only 2% are ready to move to a fashionable co-working space with flexible payment.

Plans for the development of remote access infrastructure were announced by 65% of respondents. Another 34% will not take any action in this direction. This group is half represented by companies that already have all the necessary IT tools, and those who do not see the benefits in remote work.

A business focused on the development of a remote work infrastructure has to solve problems in three areas - organizing remote access by implementing VDI, ensuring security and various aspects of working with users.

In 20% of Russian companies, remote managers "burn out" and quit

On December 24, 2020, the company "Rostelecom-Solar" presented the results of the study "How the work of the heads of Russian companies on" remote "has changed from March to November 2020." According to a survey of top management and average management of more than 100 organizations conducted as part of the study, it turned out that almost 20% of Russian companies recorded an increase in layoffs of managers who could not withstand a busy work schedule. The main reasons for the overloads were a twofold increase in the number of online meetings (noted by more than 50% of respondents), an increase in working hours (in 63% of cases), and work on weekends (noted by 46% of respondents). Among the most "affected" industries are manufacturing , finance and education.

At the same time, Rostelecom experts note that for almost all organizations where layoffs of managers have been recorded due to excessive workload, this is a new experience. Respondents said that similar cases first appeared in their companies. Interestingly, however, only 10% of large companies identified precedents for the dismissal of managers due to an increase in the "remote" load. At the same time, the share of small organizations with up to 500 people experiencing problems of preserving managerial personnel in remote employment is already 20%, that is, every fifth company surveyed.

We attribute the difference in management burnout in large and small companies primarily to the organizational differences in these business segments. In SMB, processes are more often chaotic, everyone, including managers, "does everything." The situation is aggravated by a lower level of control over the work of subordinates during remote communications compared to large companies. Small and medium-sized businesses most often cannot afford special monitoring tools for remote employees. All these processes avalanche-like increase the risks and responsibility for achieving results on the part of managers, "said Galina Ryabova, director of the Solar Dozor Product Center at Rostelecom.

The leader in terms of increasing the duration of the working day, working on weekends and an increase in the number of online meetings on the "remote" was the production industry: 30% of the heads of production companies noted these trends. In second place is the field of education: depending on the trend, they were indicated by 16% to 17% of managers. On the third - financial organizations (about 10% of managers).

Industry leaders turned out to be the most resistant to the transition to the online format IT/. Telecom The duration of their working day has hardly changed or has changed slightly. On weekends - both before the remote and in the process - the management of IT companies does not actively work. Messengers in working communications, they began to be used more often here, but the number of meetings did not critically increase (it increased only among individual respondents). There is no noticeable increase in "burnout" and subsequent layoffs among managers due to "removal" in IT/Telecom.

In general, 65% of the survey participants noted with the transition to remote employment a significant increase in the use of various messengers by the management as the main means of working communications. This raises serious concerns among experts about, information security since this channel increases the risks of unintentional. data breaches Communication in instant messengers involves a high speed of exchange information and is fraught with rash transfer of confidential information.

The most popular messenger among respondents is WhatsApp. It is actively used by just over 70% of the heads of the surveyed organizations. However, against the general background, the retail industry stands out: half of its surveyed representatives use Telegram as an operational working means of communication. Rostelecom experts associate this fact with the traditional predominance in Russian retail among middle managers of "technologically advanced" youth.

For the purpose of the study, Rostelecom specialists interviewed top managers, middle managers and HR directors of more than 100 Russian companies. The survey was attended by representatives of enterprises belonging to the SMB, SME and Large Enterprise segments. The industry landscape of the surveyed companies includes Production, Education, Finance, Retail, Services, Transport, Culture, Medicine, Industry, IT/Telecom and a number of other areas - over 15 industries in total.

2600 employees of Otkritie Bank will switch to permanent remote work

In 2021, 2,600 employees of Otkritie Bank will switch to permanent remote work. The bank announced this on December 14, 2020. Read more here.

Putin signed a law on remote

On December 8, 2020, the president Russia Vladimir Putin signed a law on remote work, which a few days earlier (December 2) was approved. Federation Council It comes into force on January 1, 2021.

The document, in particular, introduces such concepts as remote (remote) work, temporary remote (remote) work and combined remote (remote) work. The first implies permanent work outside a stationary workplace on the basis of an employment contract, the second - the same work, but on a temporary basis, the third - a combination of remote work and employment in a stationary workplace.

Insufficient flexibility of labor law was revealed against the background of the COVID-19 coronavirus pandemic, it was reported in an explanatory note to the bill. Russian labor legislation was not ready for the mass transfer of workers to a remote mode of work.

This law is necessary primarily in connection with the pandemic. This norm will protect employees about an unreasonable reduction in wages. Unfortunately, we have repeatedly observed situations when employers, without clear motivation, reduced the salaries of their employees, deprived them of bonuses. That is, people were unreasonably deprived of material benefits, explaining this by transferring to a remote location. This is unacceptable. The decision of the Federation Council is aimed primarily at protecting the rights and interests of a particular employee, who now cannot be limited either in the amount of wages or in the number of days of vacation due to him under the current legislation, "explained Sergei Tsekov, a member of the Federation Council.

The Minister of Labor and Social Protection of Russia Anton Kotyakov noted that the salary of an employee who switched to a remote employment regime should remain at the same level if the volume of work remained unchanged. In addition, according to the head of the department, the employer is obliged to provide technical means for an employee transferred to a remote mode of operation.^[4]"

Putin ordered to minimize the costs of companies to organize remote

On November 25, 2020, the Kremlin announced a list of presidential instructions Russia Vladimir Putin following a meeting with board members of the All-Russian Public Organization Russian Union of Industrialists and Entrepreneurs"" on October 21. In particular, the head states pointed out to the government the need to improve the regulatory regulation of remote work.

According to the Kremlin's press service, the president instructed officials to clarify the regulation of remote work, taking into account "the balance of interests of workers and employers, minimizing the cost of organizing this type of work, as well as preventing its excessive regulatory regulation."

Putin also instructed the government to consider opportunities to increase the level of employment of the population, for example, the possibility of partial reimbursement at the expense of the federal budget of employers' expenses for additional training of people hired by the employment service from among the registered unemployed.

According to a study by the Superjob portal, published in early November 2020, Russian employers in 2020 decided to reduce benefits for subordinates, especially those who switched to remote work. It turned out that 44% of companies do not provide benefits to remote employees, and another 35% provided them even before quarantine. 25% of employers noted that their companies do not have compensation for full-time workers either. According to Superjob, only 9% of employers did not provide benefits two years ago.

Earlier, Vladimir Putin said that the experience of working employees remotely will be in demand after the COVID-19 coronavirus pandemic.

Now a lot, a lot is being done remotely. When the usual rhythm of business life is restored, this experience will certainly be very useful, in demand. It must be used, since such a remote, remote format of work, we know this well, is convenient and in demand by both business and citizens, - said the Russian leader.[5]

The State Duma adopted a law on remote work

On November 26, 2020, the State Duma adopted in the third final reading a law on remote work. He introduces into the Labor Code the concepts of remote work, as well as temporary and combined remote work.

A remote transfer cannot be a reason for reducing wages. If a person does not have the opportunity to work from home, the temporary termination of work will be regarded as simple for circumstances beyond the control of the parties, and paid as two-thirds of the rate. In this case, a collective agreement or a local regulatory act may provide for higher payment.

The law will give the employer the right to transfer the employee to a remote location without his consent in emergency situations. We are talking about disasters and accidents, industrial accidents, fires, floods, earthquakes, epidemics, as well as "any exceptional cases that endanger the life or normal living conditions of the entire population or part of it." In this case, the transfer must be justified by order of federal, local or regional authorities.

The employer can terminate the employment contract with a remote employee if he did not get in touch without a valid reason for more than two days in a row. Labour law experts believe the clause opens up "great scope for manipulation."

The document states that the interaction between the employer and the remote employee is included in working hours. This means that violation of the "right to offline" is regarded as overtime, which can be introduced only with the written consent of the employee and is paid accordingly according to the norms of the Labor Code. Payment for business trips to remote workers is provided.

The law will enter into force on January 1, 2021.^[6]

Technoserv Cloud: a third of SMB companies in Moscow were not ready for remote work

On November 19, 2020, Technoserv reported the results of its own study, which shows that 32% of small and medium-sized businesses were not ready to support a large-scale and abrupt transition to remote work from home caused by measures to combat COVID-19. Read more here.

Accor and Radisson Hotel began to rent rooms in Moscow for remote work

As it became known on October 22, 2020, Accor and Radisson Hotel began to rent rooms in Russia for remote work. In the context of the COVID-19 coronavirus pandemic, hotels are forced to look for new sources of income. Read more here.

Data center operators ask Sobyanin to remove them from the decree on removal

In mid-October 2020, the Association of Data Center Industry Participants sent a letter to Moscow Mayor Sergei Sobyanin, in which it asked to withdraw data centers from the decree on the mandatory transfer of 30% of employees to remote work. According to the head of the association, Igor Dorofeev, most data centers are key infrastructure facilities that should operate 24/7 without interruption. Read more here.

SuperJob: more than a third of remote employees would prefer to work remotely after the pandemic

For six months pandemics Russians , they learned to work remotely without loss in efficiency - 36% of remote employees believe that they work more efficiently at home than in the office. This was announced on October 15, 2020 by the company. Superjob The service found out how things are with remote work by interviewing 500 HR managers and 1,600 employees working remotely due to the coronavirus epidemic from all districts of the country.

Companies return employees to remote work against the background of a worsening epidemiological situation, and in Moscow - by decree of the mayor. Remote employees already exist in 37% of companies, which is a third more than it was in August (28%), but still significantly less than in May (59%).

Most often, those who are engaged in accounting and finance (35%), personnel management and recruiting (28%), information technology (24%) and sales (20%) are sent "remotely." All office staff have already been sent to 15% of companies to work from home. 10% of employers organized a distance for engineering and technical workers and those who work in the field of procurement. 8% of HR managers reported that specialists from the fields of law, economics and logistics work remotely in their companies, 5% - design. Another 11% of companies named other industries: marketers, advertisers, technical support, call centers, and so on work remotely.

A survey of employees who switched to remote work due to the coronavirus showed that remote employment is no longer perceived as pessimistic as in the first wave of the epidemic. 36% of remote employees are sure that they do their job even better than in the office: less time is spent on meetings and smoke breaks, and in the absence of office noise, it has become easier to focus on business. In April, only 20% of remote workers boasted of this.

Another 34% of remote employees reported that they work at home in the same way, without loss in efficiency.

Only 16% believe that remotely they work worse than in the office: as a rule, the need to be distracted by household chores and childcare affects labor performance. This position is more common among men than among women (18% versus 14%). In April, those who believed that the quality of their work suffered due to distance were twice as many - 32%.

As for the workload, 37% of respondents note that with the transition to remote work, it remained the same. The fact that work has become less was noted by 32% of remote employees, while 16%, on the contrary, are confident that the number of cases at a remote location has even increased compared to work in the office.

The number of those who would like to continue working remotely after the end of the pandemic has almost doubled compared to April 2020 - 37% versus 19%. This position is more popular among women (39%) and respondents aged 35 to 44 years (40%). Respondents report that they have found "advantages" in this situation: working outside the office, you can devote more time to family, sports or hobbies.

The number of those who, after the normalization of the epidemiological situation, would prefer to work again in the office, over the past six months has decreased from 66 to 47%. Office life is still attracted by the circle of communication and the variety of situations in which you can show your business qualities. Most of those who would like to return to the office are among respondents over 45 years old (51%).

IT-Business complained to Ministry of Digital Development about Sobyanin's decree on the transfer of employee data remotely

As it became known on October 13, 2020, the three largest Russian IT associations - the Association of Computer and Information Technology Enterprises (APKIT), the Association of Software Developers "Domestic Software" and "Russoft" - sent a letter to the head of the Ministry of Digital Science Maksut Shadayev with a request to propose to the mayor of Moscow Sergei Sobyanin to cancel the decision to transfer data on employees working remotely to the city authorities.

As Kommersant writes with reference to this document, employers have no right to collect and transfer personal data of employees to third parties without their consent. According to the authors of the letter, the responsibility for refusing to transfer falls on the employer, but most small companies do not process them, because this implies the cost of personnel and technical support.

Associations offered Shadayev to agree with the mayor to exclude information on car numbers, mobile phones, "" and ThreeArrow"" cards, social cards and other information from the list of transmitted data. Those employers who have not changed the number of remote employees are offered to be exempted from data transfer, since "this entails unreasonable labor costs."

On October 6, 2020, Sergei Sobyanin ordered employers to transfer phone numbers, travel cards and employees' cars remotely every Monday. The headquarters explained what to do if employees refuse to provide personal data:

Employees are required to comply with labor discipline, including the rules of conduct determined by federal laws. For failure to comply with the requirement, the company may be fined or closed.

The Ministry of Digital Development reported that the information transmitted by the mayor's office refers to personal data. However, according to the presidential decree "On determining the procedure for extending the measures... in connection with the spread of coronavirus infection "of May 11, 2020, it" can be processed without the consent of the subject of personal data, "since the authorities have the right, if necessary, to establish a special procedure for the movement of people and transport^[7]

RBC Market Research: 51% of companies used special software to restructure business processes in a pandemic

According to an expert survey conducted by the RBC Market Research Marketing Agency in partnership with SAP CIS, the majority of companies (51%) with a turnover of 3 billion rubles. up to 100 billion rubles. during a pandemic, they used special software to restructure business processes. This became known on October 9, 2020.

The highest proportion of respondents who chose the Yes answer among industrial production companies (62%), ([[pharmaceutics|]] 61%) and companies engaged in logistics cargo transportation and transportation (59%).

The introduction of quarantine measures and the transfer of many business processes to a remote mode also required significant changes in management approaches. According to the survey, in most companies since the beginning of the COVID-19 pandemic, there have been significant changes in business processes such as human resources management (53%), marketing, planning and online sales - 51% each, respectively.

At the same time, the least changes were observed in industrial companies, which for objective reasons cannot transfer all business processes to the online space. On the other hand, companies engaged in retail sales, pharmaceuticals, as well as in the production of consumer goods looked more dynamic.

The COVID-19 coronavirus pandemic has generally helped Russian companies begin restructuring their business organization towards digitalization. In addition, the crisis pushed the management of companies to make complex decisions to optimize existing business models (43%), find ways to reduce costs (45%), as well as develop other business areas (27%).

According to the survey, companies do not expect a return to the previous business model. First of all, most of the representatives of the top management of Russian companies who took part in the survey are inclined to preserve the scheme of remote work of some employees whose duties are not directly related to constant stay in the office/at the point of sale/at production (68%), etc. In addition, companies will try to continue to focus on the development of online business, including, first of all, sales (53%). Moreover, this applies not only to companies from the B2C sector, but also to B2B companies equally.

Meanwhile, the absolute majority of Russian companies (62%) with a turnover of 3 billion rubles felt the negative impact of the coronavirus pandemic. up to 100 billion rubles. regardless of the scope of business, the study says. The drop in revenue during the COVID-19 coronavirus pandemic was 13%. Retailers, as well as manufacturers of both industrial and non-food consumer goods, were more affected than others. Nevertheless, among the survey participants there were also such companies for which the pandemic became a window of additional opportunities. In particular, the financial performance of logistics operators, as well as pharmaceutical companies, was less affected by the epidemic. Revenue of most companies from these segments decreased on average by no more than 16%, while up to a third of the surveyed experts noted revenue growth by indicators exceeding 50%.

In general, according to the results of the study, Russian business expects to reach pre-crisis development indicators no earlier than by the end of December 2020. Retailers, the most affected during the forced quarantine, plan to recover faster than others - they are waiting for the activation of deferred consumer demand and do not expect other quarantine restrictions. Nevertheless, according to the most optimistic forecasts of market players, the Russian economy will not begin a full-fledged recovery in 2020.

In my opinion, one of the important conclusions of this study is that companies drew attention to the digital component of their business and realized that old business models no longer work. The crisis always motivates development, and COVID-19 has broken many stereotypes and schemes familiar to everyone in building business processes. Many are waiting for the second wave of the epidemic and the associated difficulties in business. In such conditions, every second becomes important for companies, which will help speed up the execution of processes. Digital technologies are just the tool that will help solve this problem, "said Alexey Petunin, Managing Director of SAP for working with partners and rapidly developing companies in Russia and the CIS.

RBC Market Research from August 4 to 28 conducted a survey of more than 150 representatives of the top management of companies with an annual turnover of 3 billion rubles. up to 100 billion rubles. from different market segments: retail; production and distribution of consumer goods; industrial production; pharmaceuticals (production, distribution, retail); logistics and transportation of goods. The purpose of the study is to assess the degree of impact of coronavirus on business in Russia.

Superjob: only every second company in Moscow can send 30% of staff to remote work

On October 9, 2020, it became known that only every second company in Moscow can send 30% of its staff to remote work.

Sergei Sobyanin ordered Moscow employers to transfer from 5 to 28 October to remote 30% of employees. Only half of the capital's companies have the opportunity to rebuild labor organization processes in accordance with the mayor's decree. Superjob 300 employers from Moscow took part in the survey of the service for finding a highly paid job.

In 45% of enterprises and organizations in Moscow, some employees have remained working in remote employment since spring. 38% of employers, after easing quarantine measures in the summer, have already managed to return all staff from home to their jobs. And only 10% did not organize remote work during the first wave of COVID-19.

The fact that they have the opportunity to transfer 30% of personnel to remote employment, said only 50% of Moscow companies. They cannot restructure the processes of labor organization in accordance with the decree of the mayor of 4 out of 10 employers in the capital. Most often, the organizations of health care, catering, retail, production and construction companies spoke about the impossibility of fulfilling the order of S. Sobyanin.

Capital companies will need to inform the Moscow Government about the number of employees at remote work

Capital companies will need to inform the Moscow Government about the number of employees at remote work. DIT of Moscow announced this on October 7, 2020.

In connection with the complication of the situation with coronavirus infection and a significant increase in the number of cases, additional measures were introduced to control previously made decisions to prevent its spread. Starting October 12, 2020, metropolitan employers need to provide data every Monday on the number of employees working from home and continuing to visit enterprises and organizations. This requirement applies to both individual entrepreneurs and organizations. It is enshrined in the Decree of the Mayor of Moscow No. 97-UM of October 6.

Unfortunately, the epidemiological situation remains tense. The number of detected cases of coronavirus infection is growing daily. Metropolitan entrepreneurs and organizations need to protect themselves and their employees and transfer the maximum possible number of people to remote work, paying special attention to older employees. It is important to do everything possible to contain the increase in morbidity and avoid the need to introduce strict restrictions, "said Alexey Fursin, head of the Moscow Department of Entrepreneurship and Innovative Development.

Information will need to be transmitted through a special service in the personal account of a legal entity or individual entrepreneur on the official website of the Mayor and the Government of Moscow. It is important to prepare and provide information in advance. In addition, the Moscow Department of Information Technology recommends that employers already register the organization's personal account on the mos.ru or check access to it if the account was created earlier. The service will begin to operate on October 9, 2020. To submit data, you need to download and fill out a special form. It needs to indicate the name, TIN, legal address and other information about the organization or individual entrepreneur, as well as impersonal information about employees who work in person and remotely.

Earlier, the requirement was approved for the mandatory transfer to remote work of at least 30 percent of the total number of personnel to organizations, enshrined in Decree of the Mayor of Moscow of October 1, 2020 No. 96-UM. The document prescribes to transfer to remote work at least 30 percent of the total number of personnel, as well as people over 65 years old and those who suffer from chronic diseases.

In case of failure to provide the specified information and violation of the requirement for the minimum share of personnel working remotely, employers are subject to administrative responsibility and fines.

The Ministry of Labor explained how to transfer employees to remote work

On August 11, 2020, the Ministry of Labor explained how to transfer employees to remote work. The department noted that this format of labor organization is possible, even if it is not provided for by the employment contract.

Employers can use this opportunity "to prevent the spread of a new coronavirus infection."

Employers can organize the use of flexible working modes for employees for whom there are such technical capabilities, - quotes the press service of the Ministry of Labor "RIA Novosti."

The ministry said that to transfer employees to remote work, it is enough to issue an appropriate order. The document must prescribe working conditions, including a schedule. At the same time, wages, while maintaining official duties, will be charged at the same level.

It is noted that due to the spread of the coronavirus COVID-19, an employee and an employer can exchange electronic samples of documents, but subsequently issue them in the prescribed manner.

In July 2020, the State Duma adopted in the first reading a bill on the specifics of regulating remote work.  Inna Svyatenko, Chairman of the Federation Council Committee on Social Policy, believes that the proposed norms will protect the time and money of workers.

A number of additions have been proposed to the second reading of the bill - on costs and northern allowances. Part of the expenses of citizens working remotely can be returned. The draft of amendments to the Labor Code of the Russian Federation supported the Ministry of Labor. The document describes the procedure for compensating expenses for the use of personal equipment, gives the opportunity to include these conditions in employment contracts and apply to trade unions. An employee can request reimbursement from the employer for the cost of electricity and depreciation of personal equipment used in work.

According to the Ministry of Labor, during the period of self-isolation in a pandemic, the number of employees at remote work tripled - up to 6 million people.^[8]

18% of employees dream of completely switching to "remote work," and 37% want to work remotely 3-4 days a week

On July 31, 2020, Antal Russia announced that it had conducted another study of the Russian labor market. However, this time all work from March 25 to April 30, 2020 was carried out exclusively "remotely." 6,678 top managers, middle managers, as well as ordinary specialists took part in the work. The age of 47% of respondents is 31-40 years. Employees over the age of 51 account for just 5%, with executives making up the majority of them. 57% of respondents work in international companies. The top 5 countries of origin of these companies include the United States, Germany, France, Russia and the United Kingdom (a total of 63% of respondents from international companies).

According to the company, every fifth participant in the survey (22%) is also engaged in sales business development. The most "female" area of ​ ​ work among the respondents was expected to be "/and Human Resources Managementtraining development ": 81% of employees in this area are women. The most "male" were the directions "Development" and IT ON"Production and Engineering." In them, men make up 86% and 84% of employees, respectively.

According to experts, back in the first half of 2020, it became noticeable that the situation on the labor market was changing. Thus, compared to 2019, a smaller number of respondents received a wage increase (41% versus 47%). The salaries of the majority (63%) rose by no more than 10%. At the same time, the share of those whose incomes fell increased (10% versus 7% in 2019). 92% of survey participants have wages tied to the Russian ruble, 3% to the US dollar (USD), another 3% to the euro (EUR), and 2% to another currency. Every year, the number of employees receiving part or all of their wages unofficially decreases. In 2020, 10% of respondents received a reward "in an envelope."

According to the study, the majority of respondents (64%) do not have any additional sources of income other than income from basic employment. 19% have passive income in the form of dividends, rental of real estate, etc. 9% have additional income related to their professional activities.

Experts assure that 2020 has become one of the most difficult for labor markets around the world. By May 2020, the official number of unemployed in the world and Russia increased significantly. Among Antal Russia respondents, 19% of respondents did not work for a month (i.e. lost their jobs between February and April 2020), with another 37% out of work from around December-March 2020). The main reason why the survey participants left the company was the reduction in staff (37%), while 60% of the reduced lost their jobs in the last 1-6 months. 24% left the company of their own free will for a professional reason (did not satisfy their career growth, did not suit their salary, etc.).

Employers have admitted that hiring mistakes cost more and more every time, and every manager needs the ability to recognize "his" candidate.

Especially the skills of choosing the right people are important in a period of instability, when there are more candidates in the labor market. At the same time, we see that some companies for July 2020 are trying to part with staff as "painlessly" as possible. In this case, it is very important for employers to avoid reputational and financial risks during dismissal. narrated by Michael Germershausen, CEO of Antal RussiaB

Only 11% of the reduced employees, the employer offered help in finding another job, the so-called Outplacement. 27% of respondents looking for work in 2020 found it in less than a month. Another 31% took one to three months to do so.

Experts noted another indicative nuance: in 2019, respondents became less likely to be employed using job search sites (34% in 2020 versus 42% in 2019). At the same time, they began to receive "offers" from the company more often thanks to cooperation with a recruiting company (13% in 2020, against 9% in 2019). The importance of professional and personal contacts in finding a job has also increased. One in five middle managers (21%) communicated with five or more companies before receiving an offer from their current employer, according to the survey.

On the other hand, according to the survey, in 2020 the number of those looking for work decreased compared to 2019 (24% in 2020, 29% in 2019), and the number of those who are not considering the possibility of changing jobs increased to 22%. According to experts, the reason for this may have been the unstable beginning of 2020 and the generally disappointing forecast for the coming months.

The main reasons for leaving the company are still the lack of opportunity to develop a career and an unsatisfactory salary level. They leave their jobs due to a lack of career prospects, and come to another place due to a higher salary. More than half (52%) of respondents chose this particular reason as the main one when deciding in favor of another employer. For about a quarter of the respondents, the personality of the leader, a good team and a more stable company play a large role. And the most "unimportant reason" was the presence of "more interesting training programs within the company." For respondents under 30, the top 5 reasons for choosing a place of work include the "employer brand," which is important in building a career. As the respondents "grow up," the "personality of the leader," "stability of the company" and "work-life balance" fall into the top 5 reasons.

DEUTZ AG CEO Alexander Kalachik believes that as of July 2020, the presence of work and a stable salary is the most motivating factor for all our employees.

The main distinctive feature of 2020 was "remote." At the time of the survey, 62% of respondents were already working remotely due to the introduction of a self-isolation regime in Russia. More than 50% of employees use this opportunity from time to time. The main advantages of this style of work, the survey participants called the saving of time on the road − 91%. 44% noted that the remote format of work allows them to spend more time with their family, another 29% like the lack of a dress code when working from home. 7% do not see any positive aspects in home office.

The negative aspects of "working from home," according to respondents, are primarily associated with the "lack of social ties" - this is the opinion of 55% of respondents. 34% noted that it is difficult for them to combine work and personal affairs. Moreover, for respondents with four or more children, this percentage is 64%. 8% did not find any drawbacks in working from home.

However, to eliminate the consequences of "social failure," companies are already quite successfully using various methods. According to Olga Sidyakina, Corporate HR manager Atlas Copco, the practice of online coffee breaks and tea parties has appeared in the virtual office, and one of the teams even celebrated the employee's birthday in the online conference mode.

The following figure is very indicative: 39% of respondents believe that they have become more efficient working from home, 18% have decreased in efficiency. And according to 45% of respondents, there is more work.

When asked about the desire to return to the office, only 9% said they wanted to work completely from the office. The rest, one way or another, would prefer to work from home. 18% dream of completely switching to "remote," and 37% want to work remotely 3-4 days a week.

Another aspect is the length of the working day. The survey showed: a quarter of employees work standard 8 hours, 28% work 9 hours, another quarter devote 10 hours a day to work. 54% top managers work more than 10 hours a day, among the specialists of such 28%. Respondents who plan to find work, in 47% cases work more than 9 hours a day. Those who are not looking for work only have more than a 9-hour working day in 35% of cases.

As for the relationship between working hours and satisfaction with work-life balance, surveys show that 79% employees working less than 8 hours are happy with this measure. Among those who work more than 11 hours, this figure does not exceed 30%. Satisfaction with the load-reward ratio is also higher in those who work less.

Significant optimization of the personnel budget in recent months has also been the transfer of employees to remote work and, as a result, savings in the organization of jobs, including by reducing office space. Obviously, working at home or remote mode, to which many office companies have become accustomed during the pandemic, will remain one of the possible solutions in the optimization of the HR budget for a long time. told Elena Balashova, Chairman of the Personnel Committee of the Russian-German Chamber of Commerce, member of the Board of the Russian-German Chamber of Commerce, LL.M., lawyer, managing partner, Balashova Legal Consultants

The readiness to redeploy to another country was practically not influenced by 2020. 55% of respondents are ready to move abroad for the sake of interesting work (in 2018 there were 46% of them, in 2019 - 57%). Western Europe, the United States, and Canada remain priorities. With the desire to try yourself elsewhere, the level of English proficiency is directly correlated. 66% of respondents who are fluent in English are ready to move to another country. Regarding professional disciplines, less often than not, employees of the "personnel management" and "administrative personnel" spheres want to redeploy, and marketers, "PR people" (63%) and sales workers (62%) are most determined to move.

The number of respondents ready to move to another region of Russia in 2020 increased (35% versus 30% in 2019), although in recent years there has been a downward trend in the desire to move within the country. Moreover, most often respondents from the areas of "top management" and "production, engineering" are ready to move (46% and 47%, respectively). And employees from IT and marketing have the least desire to move around Russia (41% and 38%, respectively, are against moving).

At the end of 2019, 59% of the survey participant received bonuses, 14% canceled bonuses. The Antal Russia study also found that some benefits given to employees as a "social package" have what is known as "negative importance." This means that a large percentage of respondents have them, and their importance is low. The strongest discrepancy between the availability and importance of benefits is present in relation to compensation: mobile communication 53% of respondents have this benefit, but it is important only for 16%. But there is a benefit that the survey participants lack - this is VHI for family members. Such a benefit would like to have 37% (21% have it). On the other hand, according to In2Matrix Deputy Director General Norman Ude, many executives see the possibility of reducing coverage or even refusing to provide medical insurance employees as a way to reduce costs in an unstable economic situation.

As for the types of additional motivation of personnel, according to the survey, 27% of companies do not have them. In companies where this option is most often present, it is expressed in the presence of a comfortable office and workplace (39%), corporate sports events (25%) and internal competitions (25%). As for the vacation, 29% of respondents were able to relax from 22 to 28 days for 2019. 13% for 2019 did not take a single day of vacation.^[9]

The Government of the Russian Federation will consolidate the forms of remote work

On June 2, 2020, the Government of the Russian Federation announced the National Plan for the Recovery of the Russian Economy, one of the points of which is support for remote work.

In the field of employment support, it is planned to consolidate new (remote) forms of employment, introduce digital technologies into document management within the framework of labor relations, support graduates of professional educational organizations, as well as employees receiving education, the document says, an excerpt from which is quoted by TASS Information Agency of Russia.

The chairman of United Russia (deputies of this faction prepared a bill on working conditions on remote access), deputy chairman of   the RFDmitriy Medvedev Security Council  said that about 40% of citizens are ready to continue working remotely after all restrictions are lifted. However, only a quarter of enterprises plan to leave at least 20% of employees at remote work, he said.

In addition, work "remotely" began to be used in the public service. According to Medvedev, holding meetings and events online led to "quite serious savings in time, state budget funds."

The goal of the National Plan for Economic Recovery of the Russian Federation, among other things, is to enter a sustainable trajectory of economic growth, increase real incomes of citizens based on the use of modern technologies, digitalization, and new opportunities for the labor market.

The plan also involves the digitalization of labor relations and the provision of public services to promote employment:

• transfer of public services to citizens and entrepreneurs in electronic form using the resource "Work in Russia";
• improving the efficiency of employment services through the interaction of citizens and employers in electronic form;
• transition to electronic personnel document management in 2021 for all employers.^[10]

Putin instructed to "adjust" labor regulation of remote work

On May 27, 2020, the president Russia Vladimir Putin instructed Government of the Russian Federation to simplify labor regulation of remote work. According to the head, states the experience of organizing work processes remotely will be convenient and in demand also after the end of the coronavirus pandemic. COVID-19

I instruct you to separately give proposals on the adjustment of labor legislation itself, including taking into account the experience of recent months, referring to the use of digital technologies in the registration of labor relations, "Putin said at a meeting on the situation on the labor market on May 27, 2020 (quoted by Interfax).

The President noted the need to "simplify the regulation of remote employment regimes" taking into account the "key requirement and unconditional priority" - the rights of workers should be unconditionally protected and fully secured.

On May 27, 2020, the Moscow City Duma proposed to consolidate the possibility of remote work in the Labor Code of the Russian Federation. The new legislative initiative enshrines the rule that in an employment contract, an appendix to it, or a separate agreement of the parties, as one of the additional conditions, it may be possible for an employee to temporarily or partially perform his work remotely.

Now a lot, a lot is being done remotely. When the usual rhythm of business life is restored, this experience will certainly be very useful, in demand. It must be used, since such a remote, remote format of work, we know this well, is convenient and in demand by both business and citizens, "said Vladimir Putin.

He added that the economy of the future, built on digital technologies, in will be predominantly distributed network in nature, when many will work remotely, including from home.^[11]

59% of freelancers are looking for new ways to make money due to reduced income during the pandemic

On April 23, 2020, QIWI published the results of a survey among freelancers and self-employed living in Russia. The survey was conducted online using the SurveyMonkey platform and social media, with 300 participants.

According to the results of the study, the coronavirus pandemic and the associated economic crisis in the country significantly affected the work and earnings of Russian freelancers. More than half (52%) of the respondents noted that during self-isolation measures and the coronavirus pandemic, the number of their customers decreased, while 36% of them complain about a significant reduction in customers. In 29% of respondents, the number of customers has not changed, but almost 19% have increased.

More than a third (36%) of freelancers noted a significant reduction in income during the pandemic, another fifth (20%) noted a slight drop in fees. For 23% of respondents, income during the pandemic has not changed. Among these categories of respondents, 59% of freelancers are already looking for new ways to earn money, 10% have already found and are trying them. 23% are just thinking about earning something else. One fifth of the freelancers surveyed claim that their income has increased - those who responded in this way are engaged in such areas as, for example, sale, gaming content courier delivery and scrap metal collection.

Freelancers, whose incomes have decreased, for the most part (64%) attribute this fall to the self-isolation regime, under which customers sit at home, and their work requests, as well as interests outside work, are very limited. The rest attribute the drop in income to falling demand for their services. 13% of freelancers also noted that prices for their services were falling.

For the vast majority of freelancers, the self-isolation regime and going to the "remote" was not a shock: 59% had worked from home before, and now they continue to do so. 21% moved home from public places, such as coworking spaces. 13% try to work more often from home during quarantine, and only 7% answer that they still work in public places.

Among those who moved to work home in connection with the self-isolation regime, more than half (53%) feel comfortable and only 15% complain that working from home is very uncomfortable.

The greatest fear for 33% of respondents is associated with uncertainty - the timing of the end of the crisis and the self-isolation regime is not clear. 19% fears a reduction in the number of customers and orders. 15% fear that personal savings will run out at some point. At the same time, only 11% of freelancers are worried about the coronavirus itself and the risk of contracting it and only 8% are afraid of being left without work.

300 people took part in the survey. The majority (77%) of them are men, 23% are women. Almost half (46%) of the respondents are aged 25 to 34 years, 31% of the survey participants are aged 19 to 24 years. The majority (40%) live in the Central region of Russia, 14% in the North-West, 12% in Siberian, 10% each in South and Volga.

The majority (42%) of freelancers surveyed by QIWI are engaged in the field of web and promotional design, 32% are engaged in social and advertising networks (lead groups on social networks, configure and conduct advertising campaigns, etc.), 23% work in development (web, game content, software, etc.). The rest of the respondents are representatives of such professions as a taxi driver, courier, streamer, seller, etc.

Kyocera Document Solutions Russia transferred all employees to "remote work" in connection with the pandemic

On April 13, 2020, Tarik Alhaurani, Executive Director of Kyocera Document Solutions Russia, made a statement on the transfer of company employees to remote work in connection with the coronavirus pandemic. Read more here.

The Russian government is switching to remote work

Russian Prime Minister Mikhail Mishustin instructed the heads of federal executive bodies to transfer the maximum possible number of employees to remote work. The order was given on March 25, 2020 during a meeting of the Presidium of the Coordination Council under the government to combat the spread of coronavirus in Russia. The deadline for its implementation is March 27, 2020. A list of all decisions following the meeting is published on the Government's website. The Russian^[12].

Changes in the work of the Government are associated with the spread of coronavirus, which on March 26, 2020 infected over 440.8 thousand people, and from which more than 21.5 thousand died. In Russia, the number of people infected is 840 people, the death toll is 3.

According to the order of the head of the Russian government, all ministries, without exception, are obliged to submit to the government apparatus information about the total number of employees of the central office and separately territorial bodies of the federal executive body transferred to remote operation. In addition, it is necessary to provide information on the number of pregnant women, women with children under 14 years old and employees over 60 years old, and when gradually transferring employees to "remote work," information should be provided on each stage and the timing of their implementation.

The order was approved on the temporary transfer of some of the employees of the Russian Post to remote work

General Director Maxim Akimov approved the order to temporarily transfer some of the employees of the Russian Post to remote work. This decision is caused by the current epidemiological situation in the country and the risk of the spread of coronavirus infection in the city (2019-nCoV). This was announced on March 20, 2020 by Russian Post. Read more here.

Biocad moved most employees to remote work due to the epidemic

On March 18, 2020, Biocad announced that most of its employees are moving to remote work in the home office. The "quarantine" mode for employees at home-office will last at least 30 days. Only research laboratories and production sites will continue to operate in the same format. Read more here.

Minek, Ministry of Industry and Trade and the Ministry of Communications transfer employees to remote work due to the COVID-19 epidemic

On March 17, 2020, RBC announced that the Ministry of Economic Development, the Ministry of Industry and Trade and the Ministry of Communications, who moved to the government complex in Moscow City, intend to transfer their employees to remote work.

The heads of departments signed a corresponding order in connection with the epidemiological situation in Moscow against the background of the spread of coronavirus infection. Read more here.

Remote work in the world

Main article: Remote work in the world

See also

• 5 steps to effective "remote": how to optimize the work and communication of employees outside the office

• U.S. Labor Market
• China's labor market and unemployment
• Labor market in Russia

Notes