Ozon.ru (Internet solution)
OZON Delivery – delivery company of orders of online stores. The company works 13 years.
As a part of the Delivery network OZON more than 900 points of issue of orders, from them more than 550 with cash on delivery and uniform standards of work. With accounting of networks of federal partners and pochtomat - more than 1.5 thousand points of issue of Internet purchases.
The courier delivery works in 1.3 thousand the localities of the Russian Federation.
2019: Start of service of delivery to a door across all Russia
It is possible issue delivery to a door for pre-paid orders worth up to 30,000 rubles in which there are no fresh products and goods for health, for example, in the following cities and regions: in St. Petersburg, the Moscow and Leningrad regions, Nizhny Novgorod, Yekaterinburg, Kazan, Krasnodar, Voronezh, Rostov-on-Don, Sochi, Chelyabinsk, Volgograd, Ufa, Perm, Tyumen, Surgut, Novosibirsk, Lipetsk, Saratov, Samara, Yaroslavl and Tver.
Making out the order, the person can select the option "leave at a door" and if to steal sending or will lose, the company will return for it money. The company claims that during testing of service there was never a situation when sending would not wait for the owner.
When choosing the option "leave at a door" the courier of Ozon will call the client in advance to confirm a delivery address, the accessibility in an entrance and to specify the place where it is possible to leave the order.
pra it the buyer does not need to wait for the courier in the specified interval it is not necessary — the supplier will leave the order near a door of the apartment or at the concierge and to confirm the delivery fact, will take the picture of sending on site — the picture will be available to the client in the section "My orders" in a personal account in the application or on the website.
During testing of service of delivery to a door more than a quarter of clients used it repeatedly, the average bill of such orders was 3200 rubles that is 15% more than a normal average in service, report in Ozon. Over time users ordered more than 500 such deliveries a day. Most often "to a door" ordered goods for the house, cosmetics and food with long storage life.