OZON Delivery

OZON Delivery is an online order delivery company. The company has been operating for 13 years.

As part of the OZON network, Delivery of more than 900 points of issue of orders, of which more than 550 with an on-delivery payment and uniform work standards. Taking into account the networks of federal partners and post offices - more than 1.5 thousand points of issue of online purchases.

Courier delivery is valid in 1.3 thousand settlements of the Russian Federation.

2023

Launch of logistics center in Zhukovsky for 3.3 billion rubles

In December 2023, Ozon brought to design capacity a new logistics center in the PNK Park Zhukovsky industrial park in the Moscow Region. The area of ​ ​ the high-tech complex exceeded 79 thousand square meters. The volume of investments in the project amounted to more than 3.3 billion rubles. Most of this amount was spent on the purchase of high-tech equipment and the creation of its own IT systems for automation of production.

According to RIA Novosti with reference to the Deputy Prime Minister - Minister of Investments, Industry and Science of the Moscow Region Ekaterina Zinovieva, about 2.6 thousand jobs have been created within the framework of the new warehouse complex. About 650 thousand orders are processed at the facility every day.

Ozon brought to design capacity a new logistics center in the industrial park "PNK Park Zhukovsky"

It is noted that the Ozon logistics center in Zhukovsky carries out a full cycle of processing online orders - from receiving goods to forming parcels and their further distribution to sorting centers throughout Russia. The complex is able to accommodate more than 22 million goods of various categories.

Every year more and more residents of Moscow and the Moscow region choose Ozon, and our task is to provide them with convenient and fast delivery. By placing the product closer to buyers, we make sales on the marketplace easier and more profitable for both sellers and buyers, "said Ozon Fulfillment CEO Alexander Geil.

Igor Krotenkov, director of warehouse and production premises at IBC Real Estate, in a conversation with Kommersant, assumed that the new warehouse in Zhukovsky would cost Ozon 500 million rubles annually. But taking into account the amount of space occupied and the quality of the tenant, the transaction will take place at a significant discount, believes Yegor Dorofeev, head of the warehouse and industrial real estate department at the Commonwealth Partnership (CMWP^[1]

2019: Launch of door-to-door delivery service across Russia

On September 10, 2019, Ozon launched a service for delivering orders to the door throughout Russia. Previously, the service was available only to residents of Moscow.

rubles You can arrange delivery to the door for prepaid orders worth up to 30,000, in which there are no fresh food and health products, for example, in the following cities and regions: in, St. Petersburg Moscow and Leningrad regions,,,, Nizhny Novgorod,, Yekaterinburg,,, Kazan Krasnodar Voronezh Rostov-on-Don Sochi Chelyabinsk, Volgograd,,, Tyumen, To Ufa Perm Surgut,,, Saratov, Novosibirsk, and Lipetsk. To Samara Yaroslavl Tver

Ozon launched door-to-door delivery throughout Russia

When placing an order, a person can choose the "leave at the door" option, and if the parcel is stolen or lost, the company will return the money for it. The company claims that during the testing of the service there was never a situation when the parcel would not have waited for its owner.

When choosing the "leave at the door" option, the Ozon courier will call the client in advance to confirm the delivery address, the ability to access the entrance and clarify the place where you can leave the order.

At the same time, the buyer does not need to wait for the courier at the specified interval - the delivery person will leave the order next to the apartment door or at the concierge, and in order to confirm the fact of delivery, he will take a photo of the parcel on the spot - the picture will be available to the client in the "My orders" section in his personal account in the application or on the website.

During testing of the door-to-door delivery service, more than a quarter of customers reused it, the average check of such orders amounted to 3200 rubles, which is 15% more than the usual average in the service, according to Ozon. Over time, users ordered more than 500 such deliveries per day. Most often, "to the door" ordered household goods, cosmetics and food with a long shelf life.^[2]

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